Executive/Personal Assistant/Project Manager

Job description Small family owned and operated independent insurance agency seeking a customer-oriented customer service representative. In this role you will create an exceptional customer experience by handling inbound customer service calls and contribute to an exceptional customer experience. As a customer service representative (CSR), you will provide product information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Problem-solving comes naturally to the best customer care specialists, they are confident at troubleshooting and investigate if they don’t have enough information. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. Responsibilities Manage a large volume of incoming calls Identify and assess customers’ needs to achieve satisfaction Generate sales leads from new and existing customers Build sustainable relationships and trust with customer accounts through open and interactive communication Process changes to customer policies based on the information provided Keep records of customer interactions, process customer accounts and file documents Answer customer inquiries on coverages, limits and deductibles and review customer policies, discuss options and update customer policy records Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Go the extra mile to engage customers Skills Must have at least 2 years proven customer support experience. Customer support experience within the insurance industry a MAJOR plus! Independent agency experience preferred but not required Possess excellent oral, written, and interpersonal communication skills The capacity to multitask in a structured work environment Strong phone contact handling skills and active listening Familiarity with EZLYNX CRM a MAJOR plus, but not required Experience with Microsoft Excel and Word is mandatory Active listening, compassion and displaying empathy for the customer Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively Bilingual (Spanish) preferred but not required High school degree Property & Casualty Insurance License - Preferred but not required Schedule The CSR position is currently classified as salaried, non-exempt. Our typical work hours are 8:30am to 4:00pm, Monday - Friday. However, some additional hours could be necessary to meet business needs. Compensation & Benefits $18.00 - $24.00 per hour depending on experience to start, paid bi-weekly Opportunity for bonus based on performance Paid time off - Full-time employees are eligible for 10 paid vacation days (following a 180 day waiting period) during the 1st through 3rd years of employment and 20 paid vacation days in the 4th - 8th years of employment (with no more than 10 days taken consecutively in a given year). Medical and dental insurance 11 paid holidays each year The candidate offered this position will be required to submit to a background investigation as well as a drug screening, subject to applicable laws. Job Type: Full-time Pay: $18.00 - $24.00 per hour Expected hours: 40 per week Benefits Health insurance Dental insurance Paid time off 11 Paid holidays Education: High school or equivalent (Required) Work Location: In person

Collections Account Manager          Do you have a background in management, sales, customer service, customer retention, call center, collections, or a related field?  Would you enjoy earning a great income while helping customers with an industry-leading credit program? Growing national automotive consumer finance company! Collections Account Manager career opportunity! Rewards for Collections Account Manager:                   $18.00 -$22.00 hour + monthly bonus up to $2,000.00! Annual compensation: $50,000.00 - $70,000.00 Great benefits & paid time off Career growth to Manager or Specialist Industry-best customer program 36 years in business Growing national company      Responsibilities for Collections Account Manager:                 Collections account management Assist with lending/credit origination   Help ensure branch compliance   Demonstrate a high level of customer service  Work with consumer finance software Attend ongoing training classes       Hours for Collections Account Manager:                 Full-time (40 hours) 100% onsite No Sundays Work most Saturdays (shorter day) with a weekday off Location hours: Monday - Friday 9-7, Sat 9-4 Shifts will vary Overtime as needed (OT pay) Collections Account Manager Requirements:                 2+ years of collections, customer retention, management, call center, team leader/senior customer service rep, sales, or related experience Good communication, computer & customer service skills Able to work the hours listed & 100% onsite Able to pass a background check   Keywords: Collections, Customer Retention, Call Center, Collection, Consumer Finance, Credit, Lending, Account Management, Portfolio Management

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Technical Service Representative 1 (Products – Sports Optics) Starting Base Range of $18.00 to $20.50 Per Hour (DOE) Monday-Friday – Hybrid Schedule 7:00 AM to 3:30 PM (for training) then Moving to 8:00 AM to 4:30 PM For over 100 years, we’ve manufactured high-quality products right here in the USA. We still operate out of our Oregon-based factory to this day, producing innovative, battle-proven optics for the world's most relentless hunters, shooters, law enforcement officers, and military personnel. Regardless of the product, whether it's a red dot or a riflescope, we design and manufacture it with one goal in mind—to ensure it performs for life.   At Leupold and Stevens we’re American to the Core and passionate about what we do.  Product excellence and uncompromising quality are our top priorities. We’ve built a collaborative, high performance culture where team players with innovative ideas and a sense of urgency thrive.   Our benefits package is amazing: affordable health and dental insurance a strong commitment to training and professional development including an internal skills development program for all manufacturing team members a generous tuition reimbursement program company contributions up to 8% of base pay into a 401K retirement account profit sharing and great product discounts (to name a few) What You’ll Be Doing as a Technical Service Representative (Products): Uses technical knowledge to support marketing and sales efforts. Answers product questions, investigates and diagnoses problems and recommends solutions. Provides liaison services between Company and distributors, dealer and end-users. Provides internal and external customers with information on Leupold product specifications, features, and applications.  Acts as a technical expert for customers and internal departments. Answers specific questions on product installation, operation, configuration, customization and usage.  Recommends products to end users based on intended applications. Identifies opportunities to promote/sell Custom Shop products and services. Performs diagnostic assistance either in person or via other information mediums to ensure proper usage of purchased products. Explains customizations and suggests modifications for end-user applications. Fulfills Leupold product orders, collects payments, and coordinates refunds. Troubleshoots and applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. Escalates complex problems to senior level personnel. Evaluates practical applications of new and existing products. Assists in creating and maintaining product and customer databases. Coordinates warranty replacement activity. Researches warranty issues, determines warranty replacement requirements, fills and ensures proper delivery of warranty orders. Skills and Experience You’ll Need as a Technical Service Representative (Products): High school diploma or equivalent and 1-2 years in a Customer Service related field.  An equivalent combination of education and experience may be considered. Working knowledge of hunting practices, shooting sports, ballistics, sports optics, and rifle scope applications. Ability to coordinate multiple processes to support customer needs and requirements. Strong interpersonal, customer service and troubleshooting skills. Strong computer skills and experience with Microsoft Office Suite applications including Word, Excel, and PowerPoint.   Work Environment for a Technical Service Representative (Products): Work takes place in an office setting with frequent exposure to a manufacturing environment. Occasionally may be required to lift/move up to 15 pounds. For details on positions and to apply, go to: www.leupold.com/careers Leupold & Stevens, Inc. 14400 NW Greenbrier Parkway Beaverton, Oregon 97006   * A core business objective at Leupold & Stevens is to maintain a workplace in which each employee can achieve their full potential.  The company was founded on the principle of giving customers and our team members ‘A Square Deal’; to us, this means advocating for the employment opportunities and advancements of all individuals regardless of race, color, sex, national origin, age, religion, physical or mental disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We resolutely believe all aspects and privileges of employment should be determined by skills and behaviors, not personal identities. * With our commitment to make our application process and workplace accessible for individuals with disabilities, we will provide reasonable accommodations, upon request, for an individual applicant to participate in the job application process.  To request an accommodation to the application process, please send an email to HRDept@Leupold.com or call (503) 646-9171 and a Leupold & Stevens representative will contact you. * Leupold & Stevens, Inc. is a drug free workplace.  All final candidates must successfully pass a pre-employment drug screen and background check. * Leupold & Stevens, Inc. complies with all applicable FAR & DFAR regulations. * We hire U.S. citizens and persons lawfully authorized to work in the U.S. All new employees must complete an INS Employment Eligibility Verification Form (I-9). Positions may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Leupold & Stevens, Inc.’s ability to apply for and obtain an export control license on your behalf.

First Pointe Management Group (FPMG) specializes in acquiring and developing distinctive properties. Our hands on management approach, professionalism and diverse portfolio enables us to create a unique position in the industry. Our in-house training department educates our new employees from the very beginning of their journey and ongoing with both in-person and web-based training allowing us to develop the most talented associates in the industry. We are currently searching for a friendly, energetic full time Leasing Consultant for our 310 unit apartment community located in Petaluma, CA. This exciting position requires you to encourage prospective residents to live at the community with engaging tours highlighting amenities, assisting current residents with exceptional customer service, and walking the community daily to ensure its’ aesthetics and safety. Schedule: Friday-Tuesday from 9am to 6pm. What You Will Bring (please apply if you meet these requirements): • 1 year of sales, administrative, hospitality/hotel, leasing or customer service experience. • Computer proficiency in MS Office, and the ability to work in other computer software systems • Enthusiasm for learning new things is a must! Our Benefits That Benefit You: We encourage a vibrant and fun work environment and growth opportunities. FPMG provides eligible employees (and their families) with an opportunity to enroll in a variety of benefit programs, including medical, dental and vision insurance. We also provide a robust Employee Assistance Program for employees and some family members. Employees can enroll in our company’s flexible spending accounts, retirement savings plans, life, disability insurance and long-term care programs. Employees will accrue up to 80 hours annually of vacation and California paid sick leave. Will also enjoy nine paid holidays throughout the calendar year. The salary range for this position is $22-24 per hour. Other compensation includes but is not limited to: leasing and renewal commissions, mileage reimbursement and if applicable housing discounts. The compensation that will be offered to the successful candidate will depend on factors such as the candidate’s experience and qualifications. Submit your resume through this link: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b566c9e0-de1e-49a4-9464-b338295be70c&ccId=19000101_000001&jobId=577720&source=CC2&lang=en_US

We are looking for servers at our Hillsdale San Mateo location. Pay Scale: From $17.95~$19.95 + Tips Server: $17.95/h + TIP Lead Server: $19.95/h + TIP Requirements We are looking for someone who able to communicate in English loves food and people handles high-pressure situations well is a team player efficient in a fast-paced, food service environment can lift up to 50 lbs able to work various shifts per week and be available on weekdays and weekends Benefits and vacation eligibility are based on the number of hours worked. Benefits flexible scheduling career growth potential free or discounted shift meal 401K plan We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive salary and an extensive benefits package including medical, dental and vision benefits, 401K plan and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company.