Service Dispatcher

Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A² is an innovative customer contact center that offers a launching point for all employees to advance on their career path. Position Description: We are seeking At-Home Contact Center Specialists available to work Full-time or Part-time. You would be responsible for qualifying callers for programs, products or services that our clients offer through outbound and inbound calls, including but not limited to, Appointment Scheduling, Insurance Lead Qualification, Patient Recruitment, and Medical Appointment Setting.  We work with some of the best and most recognized companies in their industries, so professionalism and excellent communication skills are a must! Wage: $10.00 per hour ($7.25 per hour during training) Requirements High School Diploma or GED is required Great Verbal and Written Communication Skills Working Knowledge of Windows Based Operating Systems including Google Chrome Can Demonstrate Product Knowledge once Nesting Period is Complete Ability to Adapt in a Fast-Changing Environment Own a computer at home (CANNOT be a Chromebook, Notebook, or MacBook) that meets these minimum workstation requirements. Processor: Intel Core i5 2.1GHz or better or AMD equivalent (Ryzen 5 or better), Operating System: Windows 10 (32-bit / 64-bit) or higher, RAM: 8GB or more. Webcam High speed internet access with download speed of at least 100 and upload speed of at least 10. Must have a desk/workstation in a quiet workspace Must be able to attend a full 2-week MANDATORY virtual training Monday-Friday 9am-5pm EST (8am-4pm CST). Benefits Employment BENEFITS: Remote work. Remote training. For Full-time employees ONLY: Medical, Dental, Vision, STD, LTD, Life and AD&D after 90-day probationary period if elected. 401(k) after 90-day probationary period if elected. PTO after 6 months of employment. NOTE: We are accepting online applications only. Unfortunately, there is no time available to handle additional phone call inquiries for the limited number of spaces we have open. Anomaly Squared is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Job description Small family owned and operated independent insurance agency seeking a customer-oriented customer service representative. In this role you will create an exceptional customer experience by handling inbound customer service calls and contribute to an exceptional customer experience. As a customer service representative (CSR), you will provide product information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Problem-solving comes naturally to the best customer care specialists, they are confident at troubleshooting and investigate if they don’t have enough information. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. Responsibilities Manage a large volume of incoming calls Identify and assess customers’ needs to achieve satisfaction Generate sales leads from new and existing customers Build sustainable relationships and trust with customer accounts through open and interactive communication Process changes to customer policies based on the information provided Keep records of customer interactions, process customer accounts and file documents Answer customer inquiries on coverages, limits and deductibles and review customer policies, discuss options and update customer policy records Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Go the extra mile to engage customers Skills Must have at least 2 years proven customer support experience. Customer support experience within the insurance industry a MAJOR plus! Independent agency experience preferred but not required Possess excellent oral, written, and interpersonal communication skills The capacity to multitask in a structured work environment Strong phone contact handling skills and active listening Familiarity with EZLYNX CRM a MAJOR plus, but not required Experience with Microsoft Excel and Word is mandatory Active listening, compassion and displaying empathy for the customer Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively Bilingual (Spanish) preferred but not required High school degree Property & Casualty Insurance License - Preferred but not required Schedule The CSR position is currently classified as salaried, non-exempt. Our typical work hours are 8:30am to 4:00pm, Monday - Friday. However, some additional hours could be necessary to meet business needs. Compensation & Benefits $18.00 - $24.00 per hour depending on experience to start, paid bi-weekly Opportunity for bonus based on performance Paid time off - Full-time employees are eligible for 10 paid vacation days (following a 180 day waiting period) during the 1st through 3rd years of employment and 20 paid vacation days in the 4th - 8th years of employment (with no more than 10 days taken consecutively in a given year). Medical and dental insurance 11 paid holidays each year The candidate offered this position will be required to submit to a background investigation as well as a drug screening, subject to applicable laws. Job Type: Full-time Pay: $18.00 - $24.00 per hour Expected hours: 40 per week Benefits Health insurance Dental insurance Paid time off 11 Paid holidays Education: High school or equivalent (Required) Work Location: In person

Las Vegas Petroleum operates a chain of travel centers, providing essential services to travelers and locals alike. We are looking for dedicated individuals to join our team, especially during the critical graveyard shifts. Starting pay: $15 per hour. Job Overview: As a Graveyard Cashier, you will play a vital role in ensuring that our customers receive top-notch service even during the late hours. You will be responsible for processing transactions, assisting customers, and maintaining a clean and organized environment throughout the night shift. Key Responsibilities: Customer Service: Provide friendly and efficient service to customers during the late-night hours. Transaction Management: Accurately handle cash, credit, and debit transactions using the POS system. Maintain Cleanliness: Ensure that the cashier area and store are clean and organized at all times. Inventory Monitoring: Assist with restocking shelves and monitoring inventory levels as needed. Team Collaboration: Work with other team members to ensure smooth operations during the graveyard shift. Security Awareness: Remain vigilant and aware of surroundings to maintain safety and security during late hours. If you thrive in a fast-paced environment and are looking for a position that offers a unique work schedule, we invite you to apply for the Graveyard Cashier position at Las Vegas Petroleum! Requirements Experience: Previous cashier or customer service experience is preferred, but not required. Skills: Basic math skills and attention to detail are essential for accurate transaction processing. Communication: Strong verbal communication skills for effective interaction with customers. Reliability: Must be dependable, punctual, and able to work overnight shifts, including weekends and holidays. Adaptability: Ability to work independently and as part of a team in a fast-paced environment. Benefits Competitive hourly wage. Opportunities for growth and advancement..

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Professional Civil Process (PCP) is looking for a Customer Service Rep – a person who wants to go above and beyond for the legal support industry. We’re looking for someone with exceptional energy and enthusiasm to join our Customer Service Team. About PCP: PCP is the leader in the legal support industry providing filing, serving, and skip tracing services. We've been serving the legal community for over thirty-five years. PCP currently handles over 140,000 services of process documents annually. Our corporate headquarters is in Spicewood, Texas PCP is a founding member of the National Association of Professional Process Servers (NAPPS) and the Texas Process Servers Association (TPSA). About the position: Resolves service problems by clarifying the client’s complaint, determining the cause of the problem, selecting the best solution, and correcting or adjusting and follow up to ensure resolution. Answers incoming calls and makes the appropriate transfer company wide. Processes orders for pickup. Monitoring civil cases out for service of process. Receives and responds to incoming emails and online chats from new and existing clients. Provides new and existing clients with price quotes for service of process. Receives address data and provides correct court venue to file civil cases. Serves clients by providing service information and resolving problems. Attracts potential customers by answering service questions. Creates and maintains client’s accounts by updating account information. Works reports assigned. Requirements About you: High school diploma or equivalent. 2 years of customer service experience. Basic computer skills. Highly developed sense of integrity and commitment to customer satisfaction. Has “thick skin” and is able to handle complaints and unpleasant clients. Has a pleasant, patient and friendly attitude. Strong decision making and analytical abilities. Accuracy in grammar and spelling. Able to understand and follow instructions. Excellent interpersonal and communication skills. Organization skills. Flawless attendance. Commitment to team results; a team player. Benefits Compensation, Hours, and Benefits: Full Time: Monday – Friday 8:00 am - 5:00 pm Pay - $15.00/hr Dental/Vision plan - available immediately upon hire MEC (Minimum Essential Coverage) Health Plan - available after 60 days of employment Ten (10) paid holidays per calendar year Paid Time Off (PTO) 401K Casual work environment Gym

TRAINING FOR THIS POSITION STARTS SOON!!!!! 2 shifts available: Monday - Friday 7am - 3pm Monday - Friday 8am - 4pm EPS is looking to expand its PHX Call Center operations in 2025. As an APPOINTMENT SETTER for EPS, you would be calling businesses across the United States talking with merchants about their business merchant service account. YOU WILL NOT BE SEELING ANYTHING. After speaking with the merchant you will book a time for a local agent to meet then at the business. THATS IT!!! Your hourly plus commission paycheck should easily exceed $1000.00 (weekly) after you are out of training. And yes, its paid training! Full benefits as well after 90 days! ***** Full time position Uncapped commission Daily, weekly, monthly & yearly bonuses Advancement Opportunities Fun Environment WEEKLY PAY PAID training Medical, Dental, Vision Insurance offered after 90 days Expectations: * Must be able to work Monday -Friday * Must be PUNCTUAL! * Must be positive, and motivated! * Open to learning! * Must have great verbal and written communication skills * Comfortable cold calling, and overcoming objections Experience is definitely a plus, but not required! That's it! We teach you EVERYTHING else!!! If you are ready to make serious money with a company YOU CAN GROW WITH, contact EPS’s recruiting line TODAY to schedule your interview!! Recruiting Line: 630-343-0515 (Please only call during normal business hours of 8am to 4pm Monday- Friday) This position is IN OFFICE ONLY, no remote positions available. If we don't answer, please leave a PROFESSIONAL voicemail with your information. We are getting a lot of inquiries and we will get back to you only if you leave a PROFESSIONAL voicemail. We look forward to hearing from you!