Customer Support Representative - Front Office Assistant Full Time

About Circles Culture:   The Circles culture is an inclusive environment that encourages self-expression and individuality. Creating a space for open communication, respect, and job development empowers our employees to pursue their career goals and advance personally and professionally. Circles prioritizes the wellbeing of our employees so that our consumers experience that same level of care.   Position Overview:   Circles is seeking individuals who are truly passionate about hospitality. This position is tailor-made for those who thrive on interacting with others and delivering exceptional customer service. Join our Greet Hub team, conveniently situated at our client's stunning office space in the Tyson's Corner area. We highly encourage polished, sociable, well-organized, and tech-savvy individuals who can provide top-notch customer service and genuinely embrace the hospitality culture to apply! If you like everything about working in hotels and hospitality except the hours, this is the perfect role for you!   *This position is eligible for a sign-on bonus of $1000.00 after successful completion of 90-days of employment!* We are currently seeking an individual who is interested and available Monday through Friday from 5:30am - 2:00pm M-F, no nights or weekends! Must have your own reliable vehicle to report to your scheduled shift at 5:30AM. Compensation is hourly, starting at $19 per hour. Requirements Job Responsibilities:    Have a true passion for helping people through the services we provide and making a positive difference in the lives of the people you interact with day to day. You will perform services such as:  Provide uncompromising service to employees by arranging personal and convenience services;  Issue facility access cards to employees, assist with scheduling meeting rooms, assist administration or other departments on various tasks;  Perform general information research on products and services;  Research and assist with personal travel, gift recommendations, event planning, household service requests;  Assist with booking travel services including car and hotel suggestions and make reservations;  Assist with coordinating relationships with local vendors to promote additional onsite services for employees such as, dry cleaning, auto detailing and massage therapy;  Hit monthly targeted goals assigned by the manager;  Accountable for entering all documented data daily in the Circles record tracking system  Promote meaningful relationships through engaging and informed conversation with employees via face-to-face interaction, phone, and email;  Maintain a general understanding of events occurring in the building and local area;  Respond to employee requests in a professional, courteous, and timely manner, without exception;  Collaborate on innovative ideas and initiatives with team members and your manager;  Able to adapt to schedule changes as needed to ensure appropriate staffing of desk;  Consistently provide best in class customer service in a fast paced, structured environment;  Handling facilities requests;  Greeting vendors/employees;  Helping with set-up and breakdown of event registration tables;  Ordering/delivering personal celebratory catering; and  Ensuring common space cleanliness.  Requirements  Manage and prioritize multiple tasks daily  Must have 2-3 years of hospitality or related experience  Excellent written and oral communication skills  Ability to adhere to schedule  Active listening  Desire for continuous learning  Flexibility to adapt to changing tasks/priorities  Reliable transportation  Proficient in Microsoft Word and PowerPoint    Benefits Medical, dental, vision insurance starting the first day of the month after hire Long-term and short-term disability insurance paid for by Circles 401k with match Life insurance paid for by Circles Generous PTO policy - Accrue up to 15 days during your first year Paid holidays One paid day off per year to volunteer Access to discount programs Four-week paid sabbatical every five years HSA/FSA account eligibility Access to Employee Assistance Program Access to Employee Benefit Resource Groups that provide ongoing learning and mentorship opportunities

Your Best Management Group is a long term successful property management group that works for Bigelow Holding Companies which include Budget Suites of America. We offer great benefit options, paid vacations (1st year, 1 week, 2nd year, 2 weeks and 5th year, 3 weeks), 9 paid holidays, and 401(k) plan with 3% company match. We have full time and part time positions available. Description: YBMG is seeking an experienced Sales Agent with at least 5 years proven experience. Responsibilities and Requirements: • Welcome, greet, interact, and assist guests in a professional manner. • Provide excellent service within the property's service standards. • Exhibit a professional demeanor and willingness to assist all guests whenever possible. • Answer property questions; provide accurate information regarding rooms. • Contribute to a positive, empowering work environment by consistently performing assigned day-to-day responsibilities. • Respond to and resolve guest complaints in a timely manner and creatively solve problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties. • Ensure the privacy and confidentiality of guests. • Register and assign rooms to guests. • Control and issue keys to rooms. • Verify correct charges and credits are posted to the corresponding guest folio. • Collect all required guest profile information during check-in process. • Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift. • Resolve guest complaints within scope of authority, otherwise referring matters to Front Desk management. • Availability to work flexible schedule. • Bi-lingual English/Spanish a plus. • Perform other job related duties as assigned. • High standard of integrity and professionalism is required at all times. • Drug free at all times. • A high school diploma or GED required. • Benefits including medical, dental, optical, & paid vacation and 401K available.

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks (minimum) of in-office onboarding/training.** Who is Centah? Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project. About the role: We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer Service Representative, you must be able to work in a fast paced environment, be flexible with an aptitude for learning, understanding, and conveying information. You will also be responsible for treating every customer with the utmost courtesy while maintaining a positive outlook on every call. Excellent communication skills are vital for this role, along with enjoying assisting customers in a friendly and respectful manner. Responsibilities: Answer incoming calls and respond to customer’s requests Ability to work in a fast paced environment. Book appointments for members with a high degree of data accuracy Maintain excellent written and verbal communication skills on a consistent basis Identify and escalate issues to supervisors Responsible for adapting to fast changing guidelines with customers Informs clients by explaining procedures; answering questions; providing information Maintains and improves quality results by adhering to standards and guidelines Requirements General Requirements: High school graduate or G.E.D. Minimum of one year experience in an inbound/outbound call center or retail environment is preferred Excellent oral and written communication skills Ability to multitask in speaking on the phone, using the computer and keyboard simultaneously Ability to type at least 25 words per minute is preferred Experience in providing exceptional customer service and maintaining established quality requirements Must be able to pass a background check Performance Requirements (**MUST READ**): Average Talk Time: Less than 4 minutes per call while resolving customer issues. Call Conversion Ratio: Require a 60%+ lead to call ratio. Disposition Calls Processed: Demand proof of handling 80+ calls per shift with accurate disposition coding and in a timely manner. Attendance: Require a 98%+ attendance record over 6+ months, with little to no unexcused absences. QA Score: Must consistently achieve 90%+ quality assurance scores on call evaluations monthly. Average Hold Time: Must have maintained average hold times of less than 60 seconds per call, this is a high call volume environment. Calls Handled per Hour: Demand experience processing 10+ calls per hour with accurate dispositions, note and escalations. Breaks/ Lunches: adherence to scheduled breaks and lunches: two 15 minutes breaks, one 30 minute lunch. Error-Free Documentation: Must demonstrate 99%+ accuracy in call processing and CRM updates. All notes will be reviewed. Benefits Opportunity to continue working from home in our post-pandemic workplace Retention bonus at both the 6 month and 1 year mark Eligible for Medical, Dental, and Vision after 60 days of continuous employment $15,000 Life Insurance (Company Paid) 401K plan eligibility after 1 year of service w/company match of up to 4% Paid Time Off - Earn 10 days per year after 90-day probationary period Monthly Incentive Bonus Plan (up to $300) Weekly/monthly gift card drawings/contests for meeting goals Career learning and development programs Casual dress code Salary: $14.50/hour Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process. Next steps: If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

Insurance agency with 3 locations accepting resumes for entry level opportunities in Las Vegas. Looking for excellent customer service professionals! We will train anyone willing to learn. We have an in-house training program to help you get your insurance licenses and become a part of a great team! If you have great customer service skills, enjoy helping people, can show up to work on time, want to do the right thing with integrity, honesty and professionalism, we would like to speak to you about our opportunity. If you are competitive, hardworking, self-driven, highly motivated and want to be a part of our winning team, reply with your resume in PDF. We want our customers to receive the service they deserve. If you are bilingual and speak Spanish, we would love to hear from you. If you are not insurance licensed and just want to learn a new career, we want to hear from you. We have room for your professional growth in Insurance and Financial Services. We are looking to help get you started in a rewarding career, and we are willing to train you to become an industry leader in insurance and financial services. Please reply with a PDF copy of your resume for consideration. Customer Service Rep $14 per hr P and C Licensed $18+ per hr P and C and Life and Health Licensed $20+ per hr plus bonuses and benefits

Position: Customer Service Representative Location: Chicago, IL Are you ready to grow your career with Whizz, a leader in providing innovative transportation solutions for delivery riders? We are seeking an enthusiastic and detail-oriented Customer Service Representative to join our team and take charge of the day-to-day operations of one of our e-bike stores in Chicago, IL. In this role, you will oversee customer service, inventory tasks, and operational tasks, while ensuring that the store operates seamlessly. Your dedication will be rewarded with a competitive hourly rate of $18-$20 per hour, along with performance-based bonuses. Join Whizz today and help us make transportation solutions faster, smoother, and more innovative! Key Responsibilities: New Customers: Help customers choose the right bike, battery, accessories, and services. Assist with signing up for subscriptions, processing payments, and setting up accounts. Explain bike features and make sure customers have a great first experience. Existing Customers: Support customers with repairs, payments, and subscription questions. Coordinate repairs with mechanics and perform minor bike adjustments when needed. Handle invoicing, service follow-ups, and work with customer accounts. Inspect bikes and manage fines when necessary. Operations & Store Support: Prepare reports about sales, inventory, and store operations. Monitor inventory levels and coordinate stock as needed. Keep the store clean, organized, and welcoming. Assist with opening and closing the store. Support your team and supervisor with other tasks as needed. Requirements Comfortable using Microsoft Office, Google Sheets, and other common productivity tools. Good at multitasking and staying organized in a busy environment. Ability to connect and work well with different types of people. Flexible to work weekdays and weekends (if necessary). Knowledge of additional languages (Spanish) is a plus. Benefits Training provided: We believe in empowering you to reach new heights. Paid time off: Recharge and relax with vacation, sick leave, and public holidays. 401(k) retirement plan: Invest in your future. Performance-based bonuses: Enjoy additional bonuses tied to your outstanding performance. Flexible 8-hour shifts: Balance work and life seamlessly.

SUMMARY: As part of our Automotive B2B Service Team, the Automotive Shop Management System (SMS) Specialist & Trainer plays a critical role in delivering technical expertise and customer training on our Shop Management Systems and related SaaS products. The ideal candidate is a knowledgeable and motivated professional who brings together technical automotive expertise, product support skills, and customer training abilities. This position supports repair facilities by providing remote onboarding, in-depth training, product demonstrations, troubleshooting assistance, and continuous feedback collection to improve SMS solutions. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned: • Serve as a Subject Matter Expert (SME) for our Shop Management System (SMS) and Point-of-Sale platforms. • Conduct remote product training and onboarding for customers. • Provide technical support and customer assistance via phone, email, and web. • Translate customer feedback into actionable product improvements. • Troubleshoot technical issues, including software, API integrations, and cloud-based environments. • Support development teams by writing business requirements and use cases for SMS enhancements. • Deliver engaging presentations and product demonstrations. • Collaborate with cross-functional teams, including marketing and product development, to enhance customer experience. • Assist with the development and testing of mobile features like VIN scanning and customer interfaces. • Represent professionalism and distinguished customer service. QUALIFICATIONS: • 5+ years of experience working with Shop Management Systems or automotive SaaS platforms. • Experience in training or educating customers in a remote settings. • Familiarity with SMS platforms such as ShopMonkey, VIP, R.O. Writer, MotoSHOP, ALLDATA, Mitchell1, or equivalent. • Experience working with APIs, cloud tools, and SaaS ecosystems. • Strong troubleshooting and analytical skills. • Exceptional written and verbal communication skills. • Experience working in customer support or call center environments is a plus. • Automotive industry background preferred.