Browse
···
Log in / Register

Customer Support Agent

$21/hour

Bandit Running

Brooklyn, NY, USA

Favourites
Share

Description

Bandit Running is a pioneering technical performance brand committed to creating innovative, high-quality apparel and gear for goal-driven runners. Our mission to “Evolve Running” guides everything we do, always prioritizing the needs of the global running community. As the fastest-growing brand in the sport, we challenge conventional brand-building norms, prioritizing an extremely high bar for disruptive excellence across product, experiences, and content. Our vision is to build an enduring, iconic brand that breaks down barriers and inspires greater passion and participation in the sport we love. The Customer Support Agent is a critical role on Bandit’s team, dedicated to delivering exceptional customer experiences across all communication channels. Based in New York, this is a hybrid in-office position, ensuring close collaboration with our team while maintaining flexibility. The role ensures timely, professional, and accurate support that reflects Bandit’s standard of excellence. Primary Responsibilities Provide accurate and timely support primarily via email and other channels Address customer inquiries related to orders, shipping, returns, and product details Maintain efficiency and consistency in customer interaction Ensure rapid response times during high-traffic periods like seasonal drops Support the training of new hires and contribute to process improvements Support knowledge-sharing initiatives to enhance customer service quality You Have 2+ years of customer support experience preferred (e.g., e-commerce or retail) Excellent written communication and problem-solving skills, with the ability to identify and escalate issues Proven ability to multitask and manage high-volume support inquiries while maintaining accuracy and consistency Proficiency with customer support platforms (e.g., Gorgias, Zendesk, Siena AI) Collaborative, team-oriented mindset with openness to feedback and eagerness to learn, train, and share best practices About the Role Hybrid in-office role based in New York Competitive pay ($21/hour) Getting in on the ground floor of an exciting startup, with major opportunities for growth Engaging, team-oriented work environment At Bandit, we’re building an incredible culture rooted in our three core values - Trust, Empathy, and Excellence. We believe that to build the best team, our baseline is an environment where everyone can bring their full and authentic selves to the table. We are committed to fair hiring practices where we hire team members for their potential and advocate for diversity, equity, and inclusion. We do not discriminate based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class.

Source:  workable View original post

Location
Brooklyn, NY, USA
Show map

workable

You may also like

Workable
Dealer Lot Services Specialist
Location: Albuquerque, NM Job Type: Part-Time Pay: $15.00–$35.00/hour (base + bonuses) _____ About Us Autocartel is the largest privately-owned lot service company in Texas, Colorado, and New Mexico, specializing in high-quality automotive photography and videography. We help dealerships manage their online inventory by capturing professional, eye-catching images and videos of vehicles for sale. We're passionate about cars, photography, and customer service — and we’re looking for energetic, detail-driven individuals to join our team! _____ Position Overview We’re hiring a Dealer Lot Services Specialist to support our clients with their photography and videography needs. In this role, you’ll travel to dealerships in the Albuquerque area, photograph and video inventory and upload media into our internal database. This is a hands-on role ideal for self-starters who thrive in autonomy, enjoy being around new cars, and take pride in producing high-quality work. _____ What You’ll Do Travel to assigned dealerships throughout the assigned area Stage and photograph vehicles following AutoCartel standards Capture walkaround videos for online platforms Upload photos/videos to our internal system Input accurate vehicle data in an efficient manner Provide consistent and professional communication with dealerships and managers Perform physical work outdoors up to 8 hours daily Drive a variety of vehicles, including manual and automatic transmissions Provide consistent visits, maintain timeliness, and accuracy to ensure a continued business relationship with clients Apply productive thinking and self-discipline to maximize time efficiency (i.e., travel time and routes) Provide a high level of attention to detail _____ Requirements Must have: Reliable transportation Clean driving and criminal record High-speed internet and home printer High School diploma or equivalent Comfortable outdoors, in active, fast-paced environments Strong communication and interpersonal skills Attention to detail and self-motivation Willingness to adapt to changing routes/schedules Car Photography experience or the interest and ability to learn One year of experience in a customer service position Able to lift 25 (twenty-five) pounds License/Certification: Driver's License (Required) Ability to Relocate: Albuquerque, NM: Must reside in the area _____ Preferred Skills/Experience: Previous lot, porter, valet, or outdoor work Familiarity with car makes/models/features Automotive or photography background Photography knowledge (or interest in learning) _____ Benefits Perks & Benefits Starting Pay: $15.00 per hour. Hourly rate is increased to $17.00 per hour after your first 30 days - plus bonuses based on production. Most employees average $25-$35 per hour when factoring in bonus money. Profit Sharing: 50% shared with all employees Work/Life Balance: No weekends – Monday–Friday schedule Flexible Hours: full time employees have the ability to work 30–35 hours/week Paid Time Off Company Equipment & Uniforms Provided One-on-One Paid Training Career Path Opportunities – ask us about advancement Drive a variety of vehicle make and models daily Health, Dental & Vision Insurance Options _____ Ready to Join Us? If you’re dependable, driven, and excited by cars and photography, we’d love to meet you. Come grow with us and be part of a team that values quality, service, and opportunity. Apply today and let’s get you on the road!
Albuquerque, NM, USA
$15-35/hour
Workable
Intake Coordinator
Law Bear is seeking a bilingual, detail-oriented and client-focused Intake Coordinator to join our team. The Intake Coordinator will be the first point of contact for potential clients, gathering essential case details, assessing eligibility, and ensuring seamless communication between clients and attorneys. The ideal candidate will have excellent customer service skills, strong attention to detail, and a basic understanding of legal procedures. Responsibilities Serve as the first point of contact for potential clients via phone, email, and in-person interactions Conduct initial case evaluations by gathering relevant details and assessing whether cases meet the firm's criteria Accurately record client information, case details, and supporting documents in the firm's case management system Coordinate consultations and follow-ups between clients and attorneys Maintain a basic understanding of legal procedures and terminology to properly handle inquiries Ensure that all client information is handled securely and in compliance with legal and ethical guidelines Track potential client inquiries, provide updates, and assist with case-related documentation as needed Required to be in an on-call weekend schedule Requirements High school diploma or equivalent required; associate’s or bachelor’s degree in a related field preferred Prior experience in a legal, customer service, or intake-related role preferred Ability to handle sensitive information with discretion Basic understanding of legal marketing strategies, lead generation, and the client intake process within the legal industry Strong analytical skills with the ability to evaluate data and make strategic decisions based on insights. Must be available to work from 1:00 PM to 10:00 PM, Saturday through Wednesday Bilingual (Spanish and English)  required Based in the Phoenix, Arizona area Benefits Starting at $60,000 annual salary  Unlimited PTO + 1 Wellness Day per Month 3% Match SIMPLE IRA- day 1 BCBS Health Insurance (including fully employer-funded coverage)- day 1 Potential bonuses in the future
Phoenix, AZ, USA
$60,000/year
Workable
Customer Service Representative / Spanish speaker / Chicago, IL
Position: Customer Service Representative Location: Chicago, IL Are you ready to grow your career with Whizz, a leader in providing innovative transportation solutions for delivery riders? We are seeking an enthusiastic and detail-oriented Customer Service Representative to join our team and take charge of the day-to-day operations of one of our e-bike stores in Chicago, IL. In this role, you will oversee customer service, inventory tasks, and operational tasks, while ensuring that the store operates seamlessly. Your dedication will be rewarded with a competitive hourly rate of $18-$20 per hour, along with performance-based bonuses. Join Whizz today and help us make transportation solutions faster, smoother, and more innovative! Key Responsibilities: New Customers: Help customers choose the right bike, battery, accessories, and services. Assist with signing up for subscriptions, processing payments, and setting up accounts. Explain bike features and make sure customers have a great first experience. Existing Customers: Support customers with repairs, payments, and subscription questions. Coordinate repairs with mechanics and perform minor bike adjustments when needed. Handle invoicing, service follow-ups, and work with customer accounts. Inspect bikes and manage fines when necessary. Operations & Store Support: Prepare reports about sales, inventory, and store operations. Monitor inventory levels and coordinate stock as needed. Keep the store clean, organized, and welcoming. Assist with opening and closing the store. Support your team and supervisor with other tasks as needed. Requirements Comfortable using Microsoft Office, Google Sheets, and other common productivity tools. Good at multitasking and staying organized in a busy environment. Ability to connect and work well with different types of people. Flexible to work weekdays and weekends (if necessary). Knowledge of additional languages (Spanish) is a plus. Benefits Training provided: We believe in empowering you to reach new heights. Paid time off: Recharge and relax with vacation, sick leave, and public holidays. 401(k) retirement plan: Invest in your future. Performance-based bonuses: Enjoy additional bonuses tied to your outstanding performance. Flexible 8-hour shifts: Balance work and life seamlessly.
Chicago, IL, USA
$18-20/hour
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.