Customer Success Manager

Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A² is an innovative customer contact center that offers a launching point for all employees to advance on their career path. Position Description: We are seeking At-Home Contact Center Specialists available to work Full-time or Part-time. You would be responsible for qualifying callers for programs, products or services that our clients offer through outbound and inbound calls, including but not limited to, Appointment Scheduling, Insurance Lead Qualification, Patient Recruitment, and Medical Appointment Setting.  We work with some of the best and most recognized companies in their industries, so professionalism and excellent communication skills are a must! Wage: $10.00 per hour ($7.25 per hour during training) Requirements High School Diploma or GED is required Great Verbal and Written Communication Skills Working Knowledge of Windows Based Operating Systems including Google Chrome Can Demonstrate Product Knowledge once Nesting Period is Complete Ability to Adapt in a Fast-Changing Environment Own a computer at home (CANNOT be a Chromebook, Notebook, or MacBook) that meets these minimum workstation requirements. Processor: Intel Core i5 2.1GHz or better or AMD equivalent (Ryzen 5 or better), Operating System: Windows 10 (32-bit / 64-bit) or higher, RAM: 8GB or more. Webcam High speed internet access with download speed of at least 100 and upload speed of at least 10. Must have a desk/workstation in a quiet workspace Must be able to attend a full 2-week MANDATORY virtual training Monday-Friday 9am-5pm EST (8am-4pm CST). Benefits Employment BENEFITS: Remote work. Remote training. For Full-time employees ONLY: Medical, Dental, Vision, STD, LTD, Life and AD&D after 90-day probationary period if elected. 401(k) after 90-day probationary period if elected. PTO after 6 months of employment. NOTE: We are accepting online applications only. Unfortunately, there is no time available to handle additional phone call inquiries for the limited number of spaces we have open. Anomaly Squared is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

🚚 Join the Quicksilver Team! Quicksilver Express Courier has been delivering fast, reliable service for over 40 years. We offer a full range of professional delivery solutions, backed by cutting-edge tech and unmatched reliability. We operate 24/7/365 with dedicated employee drivers, dispatchers, and customer service reps to keep things moving. At Quicksilver Express Courier, we value our people. Join a team where your hard work is appreciated, and every day brings new opportunities to make a difference! 🌟 Why Work with Us? Established company Full time positions Competitive pay Paid training Paid time off Benefits: Medical - Dental - Vision - Health Savings Account - Aflac Accident Policy - Parental Leave 🚛 About the Role: We’re hiring a Customer Service/Dispatch Representative to help us deliver exceptional service. Quicksilver is a fun, friendly, family type environment that offers coaching and guided training to become a Quicksilver Customer Service Representative or Dispatcher. 📞Customer Service Duties Professionally handle incoming orders via phone, email, and web Make outbound calls to update customers on delivery status Provide accurate, timely problem resolution for customers and drivers Keep detailed records of all communications and delivery issues Maintain ongoing communication with dispatchers, drivers, and customers Balance multiple tasks including order entry, dispatching, tracking, and issue resolution Assist with general office and customer service duties as needed 🖥️Dispatching Duties Use mapping software and internal systems to assign deliveries to drivers in multiple cities/states Select best-fit drivers based on availability, location, vehicle type, and workload Monitor and direct up to 30 drivers handling 100+ deliveries per day Adjust plans and reroute drivers as situations evolve Communicate clearly and efficiently with drivers, customers, and internal staff Identify and correct errors from drivers, customers, or support staff 🔑 Requirements: Customer service experience with great people skills Strong knowledge of the metro area Strong organizational, multi-tasking, and problem-solving skills Good communication skills, must speak fluent English Excellent attendance record and a positive attitude Proficient PC skills - will use Windows-based software Able to type 34 words per minute minimum Must be able to pass a federal and county criminal background check 🚀 Apply Today! Ready to join our awesome team? Apply Here We look forward to hearing from you! 😊

Las Vegas Petroleum operates a chain of travel centers, providing essential services to travelers and locals alike. We are looking for dedicated individuals to join our team, especially during the critical graveyard shifts. Starting pay: $15 per hour. Job Overview: As a Graveyard Cashier, you will play a vital role in ensuring that our customers receive top-notch service even during the late hours. You will be responsible for processing transactions, assisting customers, and maintaining a clean and organized environment throughout the night shift. Key Responsibilities: Customer Service: Provide friendly and efficient service to customers during the late-night hours. Transaction Management: Accurately handle cash, credit, and debit transactions using the POS system. Maintain Cleanliness: Ensure that the cashier area and store are clean and organized at all times. Inventory Monitoring: Assist with restocking shelves and monitoring inventory levels as needed. Team Collaboration: Work with other team members to ensure smooth operations during the graveyard shift. Security Awareness: Remain vigilant and aware of surroundings to maintain safety and security during late hours. If you thrive in a fast-paced environment and are looking for a position that offers a unique work schedule, we invite you to apply for the Graveyard Cashier position at Las Vegas Petroleum! Requirements Experience: Previous cashier or customer service experience is preferred, but not required. Skills: Basic math skills and attention to detail are essential for accurate transaction processing. Communication: Strong verbal communication skills for effective interaction with customers. Reliability: Must be dependable, punctual, and able to work overnight shifts, including weekends and holidays. Adaptability: Ability to work independently and as part of a team in a fast-paced environment. Benefits Competitive hourly wage. Opportunities for growth and advancement..

**Delivery Driver** TOTAL $850 PER WEEK - WEEKLY CONTRACT. MUST COMPLETE ENTIRE WEEKLY CONTRACT FOR PAYMENT. Positions available for Immediate Start (cities recruiting for). *Queen Creek THIS IS A FULL TIME POSITION 7:30 am to 4:00 pm - Monday thru Friday (days/hours worked vary by position) Average Up too 150 Miles Per Day (mileage varies by markets) Paid weekly by Direct deposit. **Requirements** *Must be 21 years of age or older *Clean driving record is a MUST *Valid Driver’s license and Car Insurance *Reliable Vehicle (Sedan) *Smartphone *Professional image and Attire *Valid Driver’s license and Car Insurance Text Manager Name & Number: Henry 602-641-9601

Professional Civil Process (PCP) is looking for a Customer Service Rep – a person who wants to go above and beyond for the legal support industry. We’re looking for someone with exceptional energy and enthusiasm to join our Customer Service Team. About PCP: PCP is the leader in the legal support industry providing filing, serving, and skip tracing services. We've been serving the legal community for over thirty-five years. PCP currently handles over 140,000 services of process documents annually. Our corporate headquarters is in Spicewood, Texas PCP is a founding member of the National Association of Professional Process Servers (NAPPS) and the Texas Process Servers Association (TPSA). About the position: Resolves service problems by clarifying the client’s complaint, determining the cause of the problem, selecting the best solution, and correcting or adjusting and follow up to ensure resolution. Answers incoming calls and makes the appropriate transfer company wide. Processes orders for pickup. Monitoring civil cases out for service of process. Receives and responds to incoming emails and online chats from new and existing clients. Provides new and existing clients with price quotes for service of process. Receives address data and provides correct court venue to file civil cases. Serves clients by providing service information and resolving problems. Attracts potential customers by answering service questions. Creates and maintains client’s accounts by updating account information. Works reports assigned. Requirements About you: High school diploma or equivalent. 2 years of customer service experience. Basic computer skills. Highly developed sense of integrity and commitment to customer satisfaction. Has “thick skin” and is able to handle complaints and unpleasant clients. Has a pleasant, patient and friendly attitude. Strong decision making and analytical abilities. Accuracy in grammar and spelling. Able to understand and follow instructions. Excellent interpersonal and communication skills. Organization skills. Flawless attendance. Commitment to team results; a team player. Benefits Compensation, Hours, and Benefits: Full Time: Monday – Friday 8:00 am - 5:00 pm Pay - $15.00/hr Dental/Vision plan - available immediately upon hire MEC (Minimum Essential Coverage) Health Plan - available after 60 days of employment Ten (10) paid holidays per calendar year Paid Time Off (PTO) 401K Casual work environment Gym

Job description Small family owned and operated independent insurance agency seeking a customer-oriented customer service representative. In this role you will create an exceptional customer experience by handling inbound customer service calls and contribute to an exceptional customer experience. As a customer service representative (CSR), you will provide product information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Problem-solving comes naturally to the best customer care specialists, they are confident at troubleshooting and investigate if they don’t have enough information. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. Responsibilities Manage a large volume of incoming calls Identify and assess customers’ needs to achieve satisfaction Generate sales leads from new and existing customers Build sustainable relationships and trust with customer accounts through open and interactive communication Process changes to customer policies based on the information provided Keep records of customer interactions, process customer accounts and file documents Answer customer inquiries on coverages, limits and deductibles and review customer policies, discuss options and update customer policy records Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Go the extra mile to engage customers Skills Must have at least 2 years proven customer support experience. Customer support experience within the insurance industry a MAJOR plus! Independent agency experience preferred but not required Possess excellent oral, written, and interpersonal communication skills The capacity to multitask in a structured work environment Strong phone contact handling skills and active listening Familiarity with EZLYNX CRM a MAJOR plus, but not required Experience with Microsoft Excel and Word is mandatory Active listening, compassion and displaying empathy for the customer Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively Bilingual (Spanish) preferred but not required High school degree Property & Casualty Insurance License - Preferred but not required Schedule The CSR position is currently classified as salaried, non-exempt. Our typical work hours are 8:30am to 4:00pm, Monday - Friday. However, some additional hours could be necessary to meet business needs. Compensation & Benefits $18.00 - $24.00 per hour depending on experience to start, paid bi-weekly Opportunity for bonus based on performance Paid time off - Full-time employees are eligible for 10 paid vacation days (following a 180 day waiting period) during the 1st through 3rd years of employment and 20 paid vacation days in the 4th - 8th years of employment (with no more than 10 days taken consecutively in a given year). Medical and dental insurance 11 paid holidays each year The candidate offered this position will be required to submit to a background investigation as well as a drug screening, subject to applicable laws. Job Type: Full-time Pay: $18.00 - $24.00 per hour Expected hours: 40 per week Benefits Health insurance Dental insurance Paid time off 11 Paid holidays Education: High school or equivalent (Required) Work Location: In person