Automotive Receptionist (MASSAPEQUA)

Dominick’s Auto Repair, a trusted, family-owned business with over 40 years of experience serving Long Island, is looking for a Service Manager / Receptionist to join our team. We are seeking a reliable, customer-oriented individual to help manage front-office operations and help our busy shop run smoothly. If you’re organized, professional, and thrive in a fast-paced environment, we’d love to meet you! What You’ll Do: • Ensure customers receive only the services they truly need – no upselling unnecessary repairs. • Be the first point of contact for customers, providing a welcoming and professional experience. • Check-in customers: take down their name, contact information, and service requests or concerns. • Manage customer communications, receive and make phone calls. • Work closely with our mechanics to communicate diagnoses and efficient workflow. • Order parts, get approval for work, and be in touch with customers throughout the repair process. • Uphold the high-quality service standards that have made Dominick’s Auto Repair a trusted name for over 40 years. • Maintain accurate records of customer interactions, vehicle information, and service history. • Handle cash transactions with accuracy and responsibility. • Many tasks will be completed on our custom web-based invoicing software, with several other websites in use for cost estimating and parts ordering. What We’re Looking For: • Excellent computer skills - majority of workload requires typing and navigating the web • Punctuality and reliability are a must. • A team player who can manage multiple tasks and prioritize effectively. • Excellent communication skills and a customer-focused attitude. • Excellent cash handling skills and the ability to maintain accurate financial records. • A valid driver’s license (required). • Ability to stay calm and professional under pressure. • Willingness to learn about automotive services and repair processes (automotive knowledge is a plus but not required – we’ll train the right candidate!). Work Schedule: Full-Time, Monday – Friday 7:30 AM – 6:00 PM (with a break for breakfast and lunch) Why Work With Us? • Competitive pay with flexibility to accommodate your needs. • Enjoy breakfast and lunch on us - ordered from local delis, restaurants. • Enjoy discounted repair services for your entire household. • Family-owned business with over 40 years of experience and a strong reputation for quality service. • A supportive team environment where your contributions truly matter. • We provide training, so no automotive experience is necessary, but is preferred • Opportunities for advancement and a life-long career. If you’re ready to join a long-standing, customer-focused auto repair business, please send your resume or stop by to apply in person - ask for Leo. We look forward to meeting you!