West Coast Sales and Business Development Associate (greenbrae)

Job Summary: The West Coast Sales and BD Associate will support the Senior West Coast Sales and BD Manager with vendor and customer relationships, cultivating long-lasting partnerships, executing sales plans, and growing revenue opportunities. This role will establish and manage partnerships with regional coffee roasters and grocery customers. Responsibilities: Build and strengthen relationships with coffee roasters and grocery customers. Know the product offerings and general company history of each roaster. Collaborate with the Senior West Coast Sales & BD Manager and execute sales initiatives. Present and unlock business opportunities for both roaster and customer partners. Schedule and lead meetings with roasters and customers in-person, by phone, or virtually (Google Meet, Teams, Zoom) Understand how distributors, coffee roasters, and grocery stores operate their respective businesses. Visit stores in-person and provide in-store support as needed for resets and specific sales initiatives. Provide administrative support for roaster and customer onboarding, sales initiatives, and marketing submissions. Represent the company professionally and create a positive brand experience for partners. Manage communications with teammates, coffee roasters, and customers. Create and utilize data sets to support sales initiatives. Measurable Objectives: Become a specialty coffee expert with a focus on local and craft products. Onboard new roasters and regularly meet with all active roasters. Provide clear and timely communication to staff, coffee roasters, and customers. Increase same-store sales through enhanced schematic optimization, winning business with current roasters, and developing strong partnerships. Conduct and review quarterly sales goals and progress reports. Manage pricing decisions and implementation. Required Skills & Abilities: Excellent interpersonal and customer service skills. Ability to work independently and solve problems proactively. Ability to achieve results in a fast-paced environment. Proficient with Microsoft Excel, PowerPoint, Google Workspace, and Slack. Excellent organizational skills and attention to detail. Physical Requirements: Willingness to travel regularly; overnight trips may be required. Must have a working vehicle. Must be in-office five days per week (Greenbrae, CA) for the first 90 days of training; hybrid-remote flexibility thereafter at the manager’s discretion.