Facilities Office Manager at downtown non-profit (temp to hire) (downtown / civic / van ness)

The Whatcom Dispute Resolution Center is looking to hire 1-2 of the following positions: Position Title: Family Case Manager Employment Status: .5 FTE to 1 FTE (20-40 hours/week, negotiable based on org needs at time of hiring); non-exempt, benefited, occasional evenings and weekends Benefits: Medical, Dental, Vision coverage, EAP, 401k, 13 paid holidays, paid vacation, paid sick leave, professional development opportunities, flexible schedule with opportunity for occasional remote work. Some benefits dependent on FTE. Reports to: Mediation Program Manager Starting Wage Range: $21 - $22 per hour To apply: Email cover letter, resume, and 3 references to Jaina Gemin, Search Coordinator at jaina @ whatcomdrc.org, with the subject header “FCM Application - Applicant Name”. Open until filled, with applications reviewed on a rolling basis. Who we are: The WDRC is a 501(c) 3 nonprofit, operating in the ancestral lands of the Coast Salish Peoples. With a vision for Whatcom County to be a community in which people approach conflict in creative and healthy ways, and a mission of providing and promoting constructive and collaborative approaches to conflict, we integrate the values of kindness, impartiality, empowerment, collaboration, communication, equity, diversity, sustainability, and integrity across our organization. Working Conditions: The WDRC continually strives to provide a supportive, healthy, and productive work environment. Every staff member plays an active role in contributing positively to our organizational culture. Staff serve the public through a variety of programming in public and private spaces. Given the nature of the WDRC’s mission and services, the possibility of exposure to escalated emotion and offensive language from the public exists. The WDRC expects staff to respond to these instances with diplomacy, tact, and compassion. Position Description: The Family Case Manager reports to the Mediation Program Manager and serves an integral role within the WDRC, providing direct services to families navigating separation, divorce, developing and modifying parenting plans, and other intra-family conflict. This position will work closely with other case managers and staff to effectively support family clients. The Family Case Manager will also occasionally manage other cases, such as parent-teen, commercial or community when the need arises. The Family Case Manager serves as an ambassador of the WDRC’s values and interacts regularly with clients, mediators, and fellow staff. The Family Case Manager is able to work autonomously, and contribute collaboratively, to ensure the provision of high quality services. The position includes a combination of administrative and direct service tasks. An ideal candidate will be an experienced mediator, highly skilled in listening deeply and compassionately; and will share a strong belief in the mission of the WDRC, enthusiastically embracing the opportunity to work with our team. ESSENTIAL DUTIES AND RESPONSIBILITIES Case Management Duties ● Conduct client intake process, screening for service eligibility, readiness, and risk management ● Schedule, confirm, remind, and reschedule mediations, managing both mediator and client needs ● Anticipate needs and prepare volunteers, conciliators, mediators and clients for success. ● Provide coaching services, phone conciliation services and, where agreed upon by both parties, convene mediation sessions to assist clients in reaching resolution ● In coordination with the Program Manager and Program Coordinator, ensure alignment with mediation-related details of court orders and safety-planning. ● Provide telephonic and in-person support to clients, spontaneous and by appointment ● Provide support to clients in distress, assisting them to manage heightened emotion while maintaining professional boundaries. ● Connect families with external resources as needed ● Prepare onsite or virtual mediation rooms and ensure all pre/post mediation paperwork is completed ● Provide support to mediators before, during, and after sessions ● Ensure fees for services are collected ● Open and close mediation cases, recording and filing all data and paperwork according to procedures. ● Mediate Family cases as needed ● Assist mediation team with intake and case management for other case types as needed Other responsibilities include but are not limited to: ● Foster positive working relationships with mediators and practicum students ● Actively participate in collaborative program development needs, from admin to outreach. ● Participate actively in staff and team meetings and work collaboratively with other staff to advance WDRC mission ● Other duties as assigned Required Qualifications ● Exceptional communication and interpersonal skills, including with people experiencing heightened emotions and/or mental health challenges ● High level of professionalism, warmth, and compassion when connecting with people in distress ● Ability to communicate in a trauma-informed, culturally sensitive, and non-judgmental way ● Strong listening skills and ability to process and synthesize large amounts of information often from emotionally escalated people ● Ability to hold professional boundaries and objectivity while remaining empathetic to clients' needs ● Capacity to healthily navigate & process emotionally-charged conversations & topics (e.g domestic abuse) ● Flexible and patient mindset and adaptability to frequently changing priorities ● Ability to work in a collaborative environment and also successfully work independently ● Strong organizational and time management skills and ability to adhere to deadlines ● High proficiency with various software and platforms, including Google Workspace, DocuSign, Zoom, and ability to quickly learn new software or systems ● Experience and/or education in a related field Preferred Experience and/or Training ● Previous case management experience ● Familiarity with and belief in mediation and alternative dispute resolution ● Familiarity and/or experience with local Family court system, rules, and statutes ● Experience working with families in conflict ● Basic Mediation Training (40hr) and Family Mediation Training (24hr) course completion ● Advanced training in Family Mediation and/or Parent-teen Mediation ● BA, or combination of AA and professional experience, or Paralegal degree/certification ● Multilingual or multicultural

Part time job with flexible, morning hours. If you enjoy driving and have a heart for bringing meals and a smile to area seniors and home bound clients come work with us. Meals on Wheels of Rockingham County is currently accepting applications for a meal delivery driver in our Plaistow, NH location. Work schedule is Monday - Friday approximately 9:00 am - 12:30 pm. Physical aspects to the job - Ability to lift approximately 35 pounds, ability to bend, twist and reach, enter and exit a vehicle multiple times in a shift, and navigate stairs during daily shift. Drivers will also have to stand for 30+ minutes while they pack their bags or help with packaging up meals for the day. Delivery routes are approximately 2 ½ hours long. When you return from your route, you will clean out you bags and get ready for the next day. A typical shift is 3.5 to 4 hours long. You must have a valid drivers license, a good driving record and a reliable vehicle. Driving and criminal record checks are performed. $12.60 per hour plus 70 cents per mile. 11 paid holidays off per year. Paid time off for vacation/sick day (accrued). Annual longevity bonuses. Optional employee paid insurance benefits include: Vision, Dental, Accident and Life Insurance. Meals on Wheels of Rockingham County is an equal opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, or national origin, physical or mental handicap, or military status. http://www.rockinghammealsonwheels.org/

To apply for this position click link https://secure6.saashr.com/ta/6160082.careers?ShowJob=637955716 Primary Purpose: Assist in the care and treatment of young adults with psychiatric needs by providing a consistent presence, skills training, and emotional support in a safe and secure manner. Assist young adults with life skills and assistance with obtaining and maintaining employment out in the community. Education and Experience: A BA/BS in a Behavioral Science or three years of work experience in Human Service/Mental Health field or a combination of relevant education and experience.  Certified QMHA on the Mental Health & Addictions Certification Board of Oregon (MHACBO) registry preferred or must meet QMHA registration requirements with MHACBO Minimum Qualifications: Provide proof of current, valid Oregon Driver’s License (or if out-of-state will obtain Oregon license within 30 days), comprehensive automobile insurance (if applicable) and a safe driving record (minimum of 3 yrs.) to use company or personal vehicle for required duties. Successfully pass a Criminal Background Check and Medicaid Fraud Check. Obtain and maintain current CPI Verbal De-escalation Certification. Obtain and maintain current First Aid and Cardiopulmonary Resuscitation (CPR) certification. Obtain a Food Handlers Card. Essential Duties, Responsibilities and Core Competencies: Deliver and coordinate skills training, psychiatric services, and mental health services for young adults within the program and in coordination with community partners. Establish rapport by demonstrating and maintaining clear, consistent, appropriate, and therapeutic boundaries while being present in the home environment of the young adults served. Consistently participate in ongoing education and trainings provided by the agency and through external trainings to promote understanding of the young adult population and best practice in working with the population. Consistently complete all training hours required to maintain certification as a Qualified Mental Health Associate and annually complete the recertification requirements required by the state and the agency. Demonstrate knowledge of and alignment with Trauma Informed Care using a variety of therapeutic approaches, including but not limited to, Collaborative Problem Solving, Motivational Interviewing, Cognitive Behavioral Therapy, Dialectic Behavioral Therapy, Humanistic, and Integrative. Show competency in utilizing the concepts/approaches in interactions with young adults, families, staff, and community partners. Actively supervise and interact with young adults both in the community and within the therapeutic milieu to maintain safety and provide in the moment psychiatric and mental health services. Demonstrate knowledge of young adults’ development, anticipated differences in development based on diagnosis and history, and group dynamics by adjusting therapeutic approaches for appropriate developmental level for group interactions to allow full group engagement. Provide transportation of young adults, or assistance with transportation, including independent forms of transportation such as navigating public transportation, for appointments and activities. Provide individual and group skills training and coaching within skill areas including, but not limited to, independent living/self-sufficiency, exercise, healthy eating, wellness, education, continuing education, coping skills, navigating the medical community, establishing services, and community living. Provide modeling and lived experience examples to assist youth in problem solving issues related to independent living skills such as obtaining employment, finding housing, navigating interactions with financial institutions, establishing services with utilities, establishing services with medical providers, and basic home inventory and care. Safely de-escalate young adults, including in crisis situations, by effectively using verbal intervention skills. Concisely and thoroughly document daily clinical information. Provide timely accurate documentation to meet billing requirements.  Must adhere to Oregon Administrative Rules (OAR) and standards of care. Consistently meet program billing requirements. Abide by ethical codes, mission, values, and professional standards, including confidentiality. Actively utilize, reference, and follow agency policies, procedures, and guidelines. Present a positive attitude, professional demeanor and demonstrated respect with young adults, families, staff, visitors, and community partners. Perform all work tasks in a proper and safe manner per established policies, procedures, and guidelines to prevent unnecessary injury, time loss and agency expense. Comply with all federal, state and agency health and safety reporting requirements. To apply for this position click link https://secure6.saashr.com/ta/6160082.careers?ShowJob=637955716

To apply for this position click link https://secure6.saashr.com/ta/6160082.careers?ShowJob=621203025 Primary Purpose:  Assist in the care and treatment of young adults with psychiatric needs by providing a consistent presence, skills training, and emotional support in a safe and secure manner. Assist young adults with life skills and assistance with obtaining and maintaining employment out in the community. Education and Experience A BA/BS in a Behavioral Science or three years of work experience in Human Service/Mental Health field or a combination of relevant education and experience.  Certified QMHA on the Mental Health & Addictions Certification Board of Oregon (MHACBO) registry preferred or must meet QMHA registration requirements with MHACBO Minimum Qualifications: Provide proof of current, valid Oregon Driver’s License (or if out-of-state will obtain Oregon license within 30 days), comprehensive automobile insurance (if applicable) and a safe driving record (minimum of 3 yrs.) to use company or personal vehicle for required duties. Successfully pass a Criminal Background Check and Medicaid Fraud Check. Obtain and maintain current CPI Verbal De-escalation Certification. Obtain and maintain current First Aid and Cardiopulmonary Resuscitation (CPR) certification. Obtain a Food Handlers Card. Essential Duties, Responsibilities and Core Competencies: Deliver and coordinate skills training, psychiatric services, and mental health services for young adults within the program and in coordination with community partners. Establish rapport by demonstrating and maintaining clear, consistent, appropriate, and therapeutic boundaries while being present in the home environment of the young adults served. Consistently participate in ongoing education and trainings provided by the agency and through external trainings to promote understanding of the young adult population and best practice in working with the population. Consistently complete all training hours required to maintain certification as a Qualified Mental Health Associate and annually complete the recertification requirements required by the state and the agency. Demonstrate knowledge of and alignment with Trauma Informed Care using a variety of therapeutic approaches, including but not limited to, Collaborative Problem Solving, Motivational Interviewing, Cognitive Behavioral Therapy, Dialectic Behavioral Therapy, Humanistic, and Integrative. Show competency in utilizing the concepts/approaches in interactions with young adults, families, staff, and community partners. Actively supervise and interact with young adults both in the community and within the therapeutic milieu to maintain safety and provide in the moment psychiatric and mental health services. Demonstrate knowledge of young adults’ development, anticipated differences in development based on diagnosis and history, and group dynamics by adjusting therapeutic approaches for appropriate developmental level for group interactions to allow full group engagement. Provide transportation of young adults, or assistance with transportation, including independent forms of transportation such as navigating public transportation, for appointments and activities. Provide individual and group skills training and coaching within skill areas including, but not limited to, independent living/self-sufficiency, exercise, healthy eating, wellness, education, continuing education, coping skills, navigating the medical community, establishing services, and community living. Provide modeling and lived experience examples to assist youth in problem solving issues related to independent living skills such as: obtaining employment, finding housing, navigating interactions with financial institutions, establishing services with utilities, establishing services with medical providers, and basic home inventory and care. Safely de-escalate young adults, including in crisis situations, by effectively using verbal intervention skills. Concisely and thoroughly document daily clinical information. Provide timely accurate documentation to meet billing requirements.  Must adhere to Oregon Administrative Rules (OAR) and standards of care. Consistently meet program billing requirements. Abide by ethical codes, mission, values, and professional standards, including confidentiality. Actively utilize, reference, and follow agency policies, procedures, and guidelines. Present a positive attitude, professional demeanor and demonstrated respect with young adults, families, staff, visitors, and community partners. Perform all work tasks in a proper and safe manner per established policies, procedures, and guidelines to prevent unnecessary injury, time loss and agency expense. Comply with all federal, state and agency health and safety reporting requirements. To apply for this position click link https://secure6.saashr.com/ta/6160082.careers?ShowJob=621203025

EMPLOYMENT OPPORTUNITY The Energy Intake Specialist provides assistance and support to individuals applying for energy and utility assistance. This will be a full-time in-office position at 37.5 hours per week. The position will be located at our East County Resource Center in Concrete, WA. The Intake Specialist spend the first for 2-3 weeks training at our Mount Vernon campus and will be required to travel to Mount Vernon several times a month for trainings, gathering supplies, team building, etc. JOB DUTIES AND RESPONSIBILITES INCLUDE: 1. Screen clients for service eligibility. 2. Schedule appointments and make clients reminder calls. 3. Gather documentation and complete applications with clients. 4. Respond to inquiries regarding energy program. 5. Maintain client information in state and agency databases. 6. Make referrals to other internal and local resources as needed. 7. Provide basic home energy weatherization and conservation education. 8. Cooperate with Community Action staff and other community resources in assisting clients with energy emergencies. 9. Assist in resolving client complaints and disputes 10. Participate in program outreach events as assigned by management. 11. Participate in agency and team meetings and trainings as required. 12. Other duties assigned by management. QUALIFICATIONS INCLUDE: Education & Experience: -High School Diploma or GED/HSE minimum required. -Basic clerical skills (filing, math, calculator, data entry, legible writing) required. -Previous customer service experience preferred. Or a combination of education/experience meeting required job qualifications. License(s) & Certification(s): -Valid driver’s license and auto liability insurance required for work related travel. -First Aid & CPR Certified. (within 6 months of hire) Skills & Abilities: -Spanish/English bilingual preferred, additional languages helpful. -Must have strong attention to detail. -Ability to learn and use agency databases, such as Docuware, VMware, EmpowOR. -Strong organization and time management required, with ability to multi-task. -Work independently, and as a team member; self-motivated. -Must have strong and effective communication skills (oral and written). -Ability to be an effective and positive ambassador for the agency. -Competency of standard office procedures and equipment. -Ability to navigate Microsoft Office applications, including Microsoft 365, Excel, Word, Teams and Outlook. -Demonstrated ability to work harmoniously with people from varied cultural, socioeconomic, educational and experiential backgrounds. COMPENSATION AND BENEFITS: Pay range between $21.46-$24.30 per hour (DOE) Will be allowed to travel using company vehicle and/or will be reimbursed for travel from Concrete to Mount Vernon after the initial training period. Benefits include: -Medical & Dental Insurance including Rx and Vision -Life Insurance and AD&D coverage -Retirement Plan -Employee Assistance Program -Paid Sick and Vacation Leave -12 Holidays per year -Health club discount (Community Action reserves right to modify, amend, or terminate any benefit at any time for any reason.) TO APPLY: Qualified candidates are encouraged to apply by providing ALL items requested. Please submit the following: (1) Community Action Application (2) Resume (3) Letter of Interest. You can find all job announcements and apply online on our website at www.communityactionskagit.org Community Action of Skagit County reserves the right to extend application deadlines and to modify the selection schedule without notice, to form eligibility lists for, or make appointments to, other positions with similar employment requirements. Community Action of Skagit County is an Equal Opportunity Employer. Should you require accommodation in the application process, please contact our HR Department.

To apply for this position click link https://secure10.saashr.com/ta/6160082.careers?ShowJob=654999245 Primary Purpose:    This position is responsible for assisting with the general administrative functions and activities of the office. Education And Experience: High school degree or GED.  Proficiency in Microsoft Office, specifically Word and Excel.  Word processing skills, ability to multi-task in a fast-paced environment, must possess excellent organizational skills and effective oral and written communication skills.  Preferred familiarity with electronic health record system and can be flexible with work schedule. Minimum Qualifications: Provide proof of current, valid Oregon Driver's License (or if out-of-state will obtain Oregon license within 30 days), comprehensive automobile insurance (if applicable) and a safe driving record (minimum of 3 yrs.) to use company or personal vehicle for required duties. Successfully pass a Criminal Background Check and Medicaid Fraud Check. Obtain and maintain current First Aid and Cardiopulmonary Resuscitation (CPR) Certification. Essential Duties and Responsibilities: Assist clients with the completion of intake process including paperwork, checking insurance, building new client charts, and scheduling initial appointments. Update client charts and schedule appointments for new services or provider transfers. Assist with DHS and Outpatient referrals. Assist with engagement. Provide coverage for receptionist and medical assistant as needed. Track staff certifications, birthdays, and anniversaries. Assist in planning events. Assist with TFP recruitment and retention. Coordinate travel accommodations. Work under the supervision of the Office Manager, completing a variety of tasks designed to ensure the smooth operation of the agency's office and clinical record system. Coordinate meetings and schedule meeting spaces. Coordinate the flow of information between multiple sources including the public, staff members, client charts, agency digital files, and office voicemail boxes. Maintain records (requests, archiving, and purging) related to dissemination of confidential clinical information within the agency and between agencies. Attend trainings, meetings, and events as assigned. Assist in scheduling appointments/meetings and maintaining calendars, as needed. Assist in preparation of clinical presentations, meetings, and educational trainings. Provide clerical and other necessary support to staff. Answer main line phone calls; answer and route phone calls for staff and check front desk voice mail routinely throughout the day. Copy and scan documents. Send faxes, letters, and other communications. Draft correspondence. Perform data entry and word processing as needed. Help track and prioritize information to be read and processed by due date. Perform other related work as assigned. To apply for this position click link https://secure10.saashr.com/ta/6160082.careers?ShowJob=654999245