$20-30/hour
7595 Gales Ct, Manassas, VA 20109, USA
Area Access sells, installs, and provide services on residential elevators, wheelchair lifts and stairway lifts. We are seeking a highly organized and detail-oriented Dispatcher to join our team. In this role, you will be responsible for coordinating and optimizing our daily operations, ensuring efficient communication between our team and clients. Responsibilities: • Receive and process incoming calls and requests for service and/or maintenance. • Dispatch appropriate personnel or resources to various locations. • Maintain accurate records of calls, dispatches, and other relevant information. • Monitor the location and status of field units. • Communicate with drivers, technicians, and other personnel. • Resolve issues and address customer concerns. • Prioritize tasks based on urgency and importance. • Utilize dispatching software and other tools. Skills: • Excellent communication and interpersonal skills. • Strong organizational and problem-solving abilities. • Ability to remain calm and efficient under pressure. • Knowledge of the local area or service region. Pay is dependent on experience, between $20-$30 per hour. Hours: Monday-Friday, in office work. No weekend work required. Great benefits available including medical and dental insurance, paid vacation, paid holidays and company match 401K.