Call Center Representative

Dusty Strings Company seeks a skilled teammate to join our Office Team. For over 45 years, Dusty Strings has been designing and building harps and hammered dulcimers in Seattle. We have become highly respected in the world-wide music community for excellent craftspersonship, mesmerizing sound, and caring customer service. Benefits include vacation, sick leave, health & dental insurance, and a positive and collaborative work environment. Responsibilities include - Maintaining all regular accounting functions, including A/P, A/R, P/R, benefits administration, account reconciliations, filing city & state tax reports, managing deadlines and general reporting - Taking customer orders and providing customer service over the phone and by email - Other assorted tasks (as a small company, we all wear many hats!) Requirements - Organized and accurate with numbers - Proficiency with Microsoft Excel, LibreOffice Calc, Google Sheets, or equivalent - Familiarity with Quickbooks Desktop or other accounting software Helpful traits - Inquisitive problem solver - Excellent verbal and written communication skills - Strong initiative and self-management skills - Ability to provide helpful and courteous customer service to co-workers and customers - Knowledge of and interest for music and musical instruments My name is Ray Mooers and I’m the co-owner and founder of Dusty Strings Company, which started with a fascination for the hammered dulcimer in 1979. From our real grass-roots beginnings, we have had the opportunity to grow Dusty Strings into an internationally-respected brand of hammered dulcimers and harps, as well as a widely known and appreciated regional music store and music school in Fremont. The only way this could have happened is with the help of many dedicated individuals who have shared our vision of providing quality instruments and service that enhance the lives of our customers through music. These are the employees of Dusty Strings. With 45 years of high-quality musical instrument manufacturing and retailing right here in the heart of Seattle, we must be doing something right. Come join our team of artisans who take pride in accomplishing high-quality work every day! Apply here: https://dustystrings.bamboohr.com/careers/24?source=aWQ9MjQ%3D No phone calls and no in-person visits, please. Dusty Strings is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, caste, or any other status protected by law.

WIN Warehouse is excited to announce a new job opportunity: Administrative Coordinator. The Administrative Coordinator will be responsible for the execution and reporting on a wide variety of administrative processes including: donation order tracking, accounts payable, accounts receivable, receiving and correspondence. The Administrative Coordinator will also be the initial point of contact for WIN’s nonprofit members, donors and vendors via telephone or in-person and will be responsible for connecting them with the appropriate staff member or service. Additional responsibilities include being a point of contact to provide service in our showroom, including stock keeping duties and light cleaning. The right candidate will be someone who will take ownership of the administrative processes involved with receiving in-kind donations with an emphasis on prompt gift acknowledgment. In addition, you should have basic bookkeeping skills and the ability to handle accounts receivable, accounts payable, and settlement reconciliations.  You should have exceptional people skills and communication skills as you will be dealing with corporate donors as well as people in all levels of nonprofit organizations, team members and vendors. Proven ability to efficiently operate various Windows software and Google Tools is a must.  Requirements Tasks and Responsibilities: Receive incoming calls and in-person visitors Generate letters of acknowledgment for corporate donors Process Accounts Receivable payments Account coding of Accounts Payable  Maintain files and correspondence (paper and digital) in accordance with WIN’s Record Retention and Document Destruction Policy Provide superior service to our members locating and obtaining donations in our showroom Balance and reconcile daily deposits Keep office supplies stocked and monitor office supply budget Keep showroom stocked, neat, and organized Run various reports  Continually improve administrative systems and processes  Keep your work area organized and safe  Competencies and requirements: Exceptional personal relations, written, and verbal communication skills  Maintain confidentiality of any proprietary data or personal information At least 2 years with customer service related or customer-facing experience  Be comfortable using many forms of communications including, but not limited to email, chat, phone, intercom,  Be proficient with everyday functions of a Windows PC  Be proficient with Microsoft Word and Excel Be able to learn how the financial and inventory systems relate to other aspects of our operation (like receiving, CRM and order management) Be willing to cross-train in other areas of the operation as opportunity permits  Work closely with the president, vice president of programs, member services coordinator, and warehouse manager Work independently or as part of an awesome team  Must be exceptionally organized and have strong abilities to multitask and prioritize  Be safety-minded  Have an infectious can-do attitude  Appreciate WIN’s mission and contributions to the non-profit community Benefits Compensation & Benefits $21.25/hour, 40 hours per week Exclusively first shift work Employer-sponsored health insurance Minimum of eight paid holidays annually One week paid vacation in first full year Paid sick leave accrual policy Company paid short-term disability insurance 403(b) retirement plan with company match up to 4% of earnings

Auburn CPA firm is seeking a positive, energetic, and highly organized Receptionist/Office Assistant to serve as the welcoming face for our busy, fast-paced office. While most of our team works remotely, you will be the anchor of our physical office, responsible for ensuring operations run smoothly, professionally, and efficiently from the ground. You’ll be the first point of contact for in-person visitors and phone calls, greeting clients in a friendly, business-like manner and representing the firm with warmth and professionalism. The ideal candidate will be self-motivated and detail-oriented, with excellent interpersonal skills and the ability to manage a multi-line phone system (3–4 lines), handle sensitive information with care, and juggle multiple tasks with poise. Proficiency in Microsoft Office Suite, Adobe, and online tools (including social media platforms and client portals) is essential. This role also includes general office duties, maintaining a clean and welcoming client area and conference room, and providing administrative support to remote staff. Punctuality is key, as this person will open the office at 9:00 AM on weekdays. After the initial training period, the position includes the flexibility to work remotely on Thursdays. Typical duties in our paperless office will include: • Answering phones • Greeting clients and logging in their projects • Scheduling appointments • Ordering and keeping office supplies inventory up to date • Downloading and sorting electronic documents from Client Portals • Scanning and organizing documents electronically • Compiling tax returns and accounting projects • Preparing and scanning daily bank deposit • Dropping off and picking up mail daily at Auburn Post Office • Running credit card payments online, processing customer receipts • Setting up networking and business development events • Organizing annual open house celebration • Maintaining monthly blogs and bi-monthly e-newsletter • General office support as needed Typical hours are 9:00am – 5:00pm, M-F, but will include a few Saturdays and some evening hours between March 1st – April 15th for the tax season rush. We offer medical, dental and vision benefits, a 401k plan and competitive compensation. We are a close-knit team with an atmosphere that is fun, creative, and loaded with caffeine! Pay range: $23-$27 DOE Only those candidates whose experience best meets our requirements will be contacted.

Meyer Orthodontics is actively seeking applicants for the role of Scheduling Coordinator. Successful candidates will be friendly and outgoing, display excellent interpersonal communication, have strong office computer skills, and be detail-oriented. Our mission at Meyer Orthodontics is to provide elevated care to our patients through small actions that result in big change. This position plays a pivotal role in this mission by guiding patients through their treatment journey by strategically scheduling appointments and help welcome them to the practice. As a member of the front office team, this position is vital to keeping our office running smoothly and assisting in administrative tasks. The scheduling coordinator is the first person our patients interact with and is truly the first welcoming presence in our office. Position is full time and hourly. Requirements Responsibilities Include: Greet patients in a warm and friendly manner. Answer the phone and direct calls accordingly with high customer service. Respond to the office SMS and email communication. Schedule patient appointments using our scheduling template. Follow-up on all missed appointments and fill canceled appointments. Notify chairside assistants or clinical coordinator of changes occurring in the schedule throughout the workday. Coordinate with Treatment Coordinator to keep pretreatment recall and retention systems current. Manage and provide scheduling reporting for the team. Update patient information as received and communicate any necessary information with referring dental practices. Manage the office accounts payable by writing checks as directed by Dr. Paul. Manage sales and use tax for all supplies and expenses. Manage the team google calendar. Open and sort mail. Manage office hospitality and provide a positive, welcoming patient experience. Computer Programs Used: Microsoft Office (Word and Excel) Google Suite (Gmail, Google drive: Docs, Sheets, Calendar) Orthodontic Management Software (Dolphin Management) Quicken Hours: Monday: 7:30am-5pm Tuesday: 7:30am-5pm (every other week in Madison, SD) Wednesday: 7:30am-5pm Thursday: 7:30am-4pm Friday: As needed to check voicemail from home Compensation: Pay starts at $19-$25 based on experience Bonuses available based on team performance Benefits This is an hourly, full time position with many benefits including a Monday-Thursday schedule, a health care stipend, 401(k) retirement plan, paid time off, and paid holidays.

You will be responsible for manually scanning hundreds of pages of documents each day using a table scanner. - You will also perform quality checks on the scans using a computer system, ensuring high standards in document preparation, scanning, indexing, and capture. Responsibilities - Manually scan documents using a table scanner. - De-binding books on a machine. - Perform quality checks on scanned documents using a computer system. - Ensure high standards in document preparation, scanning, indexing, and capture. - Support office tasks including data entry, clerical work, and administrative duties. - Handle materials and inventory management. Essential Skills - Proficiency in document scanning software and inventory management systems. - Experience with Microsoft Office and warehousing management systems. - Strong attention to detail and computer skills. - Excellent written and verbal communication skills. - Ability to effectively communicate with technical and non-technical stakeholders. Pay and Schedule - $24/hr - Paid weekly - Monday - Friday - 8:00am-5:00pm Why Work Here? - Enjoy free lunches daily and paid holidays. - This is a great opportunity to get your foot in the door with a leading company, offering a supportive work culture and growth potential. To apply please send a updated resume and your phone number to the relay email!

We are seeking a dynamic and experienced Hygiene Coordinator who is interested in learning about the back of office as well, to join our prestigious dental practice. In this role, you will fill our hygiene schedule and also float to back and front of office as needed. Reponsibilities: Filling the hygienist schedule. Calling to reactivate patients Help at the front desk and in the back as needed #ind DAYS/HOURS: Monday - Thursday 7:45am - 5pm Friday 8am - 3pm No weekends Requirements Qualifications: Minimum of 1 year of experience in a dental office Excellent interpersonal and communication abilities. Proficiency in dental practice management software and Microsoft Office Suite. Knowledge of dental procedures, billing processes, and insurance a plus Benefits Salary range:  $25–$30 per hour Benefits:  Medical, Dental, disability, paid holidays, paid vacation.