Receptionist for Criminal/ Immigration Law Office (Covina)

Job Title: Receptionist – Criminal/ Immigration Law Office Location: Covina, Ca. 91724 Type: Full-time Job Overview: We are seeking a dedicated and detail-oriented Receptionist to join our busy Criminal/ Immigration law office. The ideal candidate will be the first point of contact for clients, providing a welcoming atmosphere while assisting with administrative tasks. This role requires excellent communication skills, professionalism, and a basic understanding of immigration processes. Prior experience in a legal or immigration office is preferred but not required. Key Responsibilities: • Greet clients and visitors, ensuring a positive first impression. • Answer and direct incoming calls, taking detailed messages as necessary. • Manage office email accounts and distribute communication to appropriate staff. • Complete detailed intakes for new clients/ new cases using our office template, schedule client consultations and meetings. • Maintain the attorney’s calendar using Google Calendar, ensuring appointments and meetings are organized and updated (including court hearings – EOIR, Criminal, Civil). • Assist clients with inquiries regarding immigration case statuses or general questions, directing complex issues to attorneys or paralegals. • Maintain confidentiality of all client information and adhere to legal ethics. • File, scan, and organize legal documents, client files, and incoming mail accurately. • Assist in preparing and sending correspondence (letters, emails, forms) as needed. • Support attorneys and paralegals with administrative tasks, including photocopying, data entry, and maintaining client databases. • Maintain consistent and accurate communication with clients regarding case updates and information/ document requests. • Prepare and file USCIS Forms i.e. I-765, G-639, and I-821D. Requirements: • High school diploma or equivalent. • Previous experience in a law office or immigration firm preferred. • Bilingual in English and Spanish (or another relevant language) is highly desirable. • Proficiency in using Google Calendar for scheduling appointments and managing attorney’s court hearings. • Excellent communication and customer service skills. • Strong organizational skills and attention to detail. • Proficiency in Microsoft Office Suite (Word, Excel, Outlook). • Ability to work under pressure in a fast-paced environment. Benefits: • Competitive salary. • Health insurance • Sick pay and Paid time off.