Patient Care Coordinator

Dusty Strings Company seeks a skilled teammate to join our Office Team. For over 45 years, Dusty Strings has been designing and building harps and hammered dulcimers in Seattle. We have become highly respected in the world-wide music community for excellent craftspersonship, mesmerizing sound, and caring customer service. Benefits include vacation, sick leave, health & dental insurance, and a positive and collaborative work environment. Responsibilities include - Maintaining all regular accounting functions, including A/P, A/R, P/R, benefits administration, account reconciliations, filing city & state tax reports, managing deadlines and general reporting - Taking customer orders and providing customer service over the phone and by email - Other assorted tasks (as a small company, we all wear many hats!) Requirements - Organized and accurate with numbers - Proficiency with Microsoft Excel, LibreOffice Calc, Google Sheets, or equivalent - Familiarity with Quickbooks Desktop or other accounting software Helpful traits - Inquisitive problem solver - Excellent verbal and written communication skills - Strong initiative and self-management skills - Ability to provide helpful and courteous customer service to co-workers and customers - Knowledge of and interest for music and musical instruments My name is Ray Mooers and I’m the co-owner and founder of Dusty Strings Company, which started with a fascination for the hammered dulcimer in 1979. From our real grass-roots beginnings, we have had the opportunity to grow Dusty Strings into an internationally-respected brand of hammered dulcimers and harps, as well as a widely known and appreciated regional music store and music school in Fremont. The only way this could have happened is with the help of many dedicated individuals who have shared our vision of providing quality instruments and service that enhance the lives of our customers through music. These are the employees of Dusty Strings. With 45 years of high-quality musical instrument manufacturing and retailing right here in the heart of Seattle, we must be doing something right. Come join our team of artisans who take pride in accomplishing high-quality work every day! Apply here: https://dustystrings.bamboohr.com/careers/24?source=aWQ9MjQ%3D No phone calls and no in-person visits, please. Dusty Strings is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, caste, or any other status protected by law.

Now Hiring: Intake Coordinator – ABA Therapy (Sales-Focused) Location: Onsite – Inwood, NY Job Type: Full-Time Salary: $50,000–$60,000 per year + performance-based bonuses Treetop | Discovery ABA Family of companies is seeking a driven and compassionate Intake Coordinator to join our onsite team in Inwood, NY. In this fast-paced, sales-focused role, you'll be the first point of contact for families seeking life-changing autism therapy services. This position is perfect for someone with experience in outreach, intake, or client success-especially in high-volume or phone-heavy environments-who is motivated by goals and wants their work to make a meaningful impact. Key Responsibilities Serve as the first point of contact for families seeking ABA therapy Make 75–100+ outbound and inbound calls daily Clearly explain our services and guide families through the intake process Follow up diligently to collect documents, insurance details, and consents Track all interactions and progress in Salesforce and related platforms Meet performance targets for speed, conversion, and intake completion Collaborate with internal teams to ensure a smooth onboarding experience Requirements Qualifications 1+ year in a sales, outreach, intake, or client-facing role Comfortable in a high-volume, phone-driven setting Excellent communication and persuasive skills Motivated by goals, KPIs, and bonus opportunities Experience with Salesforce or similar CRMs preferred Organized, detail-oriented, and strong at follow-through High school diploma required; associate's or bachelor's degree preferred Experience in ABA, healthcare, or behavioral health is a plus, but not required Benefits Compensation & Benefits Base salary of $50,000–$60,000 (based on experience) Performance-based bonus and incentive programs Health insurance, PTO, and paid holidays 401(k) with employer match Opportunities for advancement in a fast-growing organization Purpose-driven work with a supportive, collaborative team Work onsite in a professional, mission-driven environment Ready to Grow with Us? If you’re ready to take the next step in your career and join a team that values your expertise, we’d love to hear from you. Apply today—it only takes a few minutes. Treetop , Discovery ABA Family of Companies is an Equal Opportunity Employer and welcomes candidates from all backgrounds. This position is open to candidates who reside in Arizona only.

Auburn CPA firm is seeking a positive, energetic, and highly organized Receptionist/Office Assistant to serve as the welcoming face for our busy, fast-paced office. While most of our team works remotely, you will be the anchor of our physical office, responsible for ensuring operations run smoothly, professionally, and efficiently from the ground. You’ll be the first point of contact for in-person visitors and phone calls, greeting clients in a friendly, business-like manner and representing the firm with warmth and professionalism. The ideal candidate will be self-motivated and detail-oriented, with excellent interpersonal skills and the ability to manage a multi-line phone system (3–4 lines), handle sensitive information with care, and juggle multiple tasks with poise. Proficiency in Microsoft Office Suite, Adobe, and online tools (including social media platforms and client portals) is essential. This role also includes general office duties, maintaining a clean and welcoming client area and conference room, and providing administrative support to remote staff. Punctuality is key, as this person will open the office at 9:00 AM on weekdays. After the initial training period, the position includes the flexibility to work remotely on Thursdays. Typical duties in our paperless office will include: • Answering phones • Greeting clients and logging in their projects • Scheduling appointments • Ordering and keeping office supplies inventory up to date • Downloading and sorting electronic documents from Client Portals • Scanning and organizing documents electronically • Compiling tax returns and accounting projects • Preparing and scanning daily bank deposit • Dropping off and picking up mail daily at Auburn Post Office • Running credit card payments online, processing customer receipts • Setting up networking and business development events • Organizing annual open house celebration • Maintaining monthly blogs and bi-monthly e-newsletter • General office support as needed Typical hours are 9:00am – 5:00pm, M-F, but will include a few Saturdays and some evening hours between March 1st – April 15th for the tax season rush. We offer medical, dental and vision benefits, a 401k plan and competitive compensation. We are a close-knit team with an atmosphere that is fun, creative, and loaded with caffeine! Pay range: $23-$27 DOE Only those candidates whose experience best meets our requirements will be contacted.

Life at aptihealth The aptihealth team is comprised of healthcare, data science and technology experts passionate about transforming behavioral healthcare. aptihealth is a digital technology platform with an affiliated medical group that makes it easier for people to access speedy high quality behavioral healthcare at the right place and right time. The technology enabled provider group reaches people who need care, engages them in care, follows their care journey, and demonstrates improved outcomes. Everything we do at aptihealth is centered on our mission to revolutionize care and to ensure that the millions of people who need fast access to quality behavioral healthcare receive it. As a curious and collaborative teammate, someone excited about tackling the hard problems in healthcare and technology, you will play a key role in making that mission a reality. Together, we’ll create and innovate transformative behavioral healthcare – for millions of people. What We Offer The opportunity to make life better for millions of people An environment of positive and super smart colleagues Turning innovative ideas into real-world results Encouraging curiosity and collaboration Priding ourselves in being diverse and inclusive Fostering a company of trust & accountability Investment in our team with continuous learning opportunities The Role As Practice Support Specialist, you’ll be part of our Practice Support team and the go-to person on site in our Clifton Park office. You’ll help patients, referring partners, and internal staff get what they need by managing inquiries over the phone, by email, and through electronic ticketing, making sure questions are answered and requests are handled quickly and professionally.    This full-time, in-person role is based in our Clifton Park office, Monday–Friday, 9 a.m.–5 p.m. Along with supporting patients and partners, you’ll keep the office running smoothly by handling mail, keeping supplies stocked, and making sure the space stays organized.    You’ll also handle key support tasks such as verifying benefit eligibility, scheduling and rescheduling appointments, and assisting patients with registration and other needs.    This role is all about creating a welcoming, efficient, and supportive environment that makes it easy for patients and partners to get the help they need and ensures the office operates smoothly.  Requirements High School diploma or GED required; Associate degree strongly preferred 1-2 years of experience in a customer service or call center role Excellent verbal and written communication skills Strong problem-solving abilities and a commitment to follow-through and ensure a positive outcome for patients, partners, and team members Highly organized with strong attention to detail; ability to manage multiple tasks simultaneously Comfortable navigating multiple software platforms and web-based applications Reliable internet connection required for remote work Ability to work in a HIPAA-compliant manner with sensitive and private data, including maintaining a secure and confidential workspace Empathetic and clear communicator, able to support a wide range of patients and partners Self-motivated and able to work both independently and collaboratively Capable of adapting in a small, fast-paced team environment where processes may evolve quickly Prior experience in a medical or behavioral health setting is a plus Experience using Zendesk or similar ticketing systems preferred Responsibilities Answer incoming phone calls and respond to inquiries, complaints, and support requests from patients, partners, and internal staff Triage and escalate urgent issues to the appropriate team; follow up with requester by phone or email once a resolution is available Provide accurate, clear information about aptihealth’s services and offerings Manage customer-service tickets, complete related tasks, and follow up to ensure timely resolution and a positive experience for the requester Collaborate with cross-functional teams, including Clinical, Billing, Care Coordination, and other teams to ensure smooth handoffs and timely resolution of requests Confirm and update key patient information, including insurance eligibility, contact details, and other demographics to ensure accuracy across systems Support patients with scheduling, rescheduling, registration, platform access, and other needs that may arise throughout their care journey Respond to medical record request inquiries, ensuring timely processing in accordance with company policies and regulatory requirements Accurately document all interactions in accordance with standard operating procedures; including updating relevant chart data and notes Greet and assist visitors at the front desk during regular office hours (Monday–Friday, 9 a.m.–5 p.m.; light foot traffic) Manage incoming and outgoing mail, including scanning and faxing to the appropriate internal teams Manage customer-service tickets, complete related tasks, and follow up to ensure timely resolution and a positive experience for the requester Handle light office management tasks, including maintaining supplies and keeping the office organized Job Type: Full-time / Hourly (40 hours/week)   Location: On-site at 1785 Route 9, Clifton Park, NY 12065   Working Hours: Monday–Friday, 9 a.m.–5 p.m.   Pay Rate: $25/hr   The final pay-rate may vary based on qualifications and relevant experience. About aptihealth aptihealth, inc. is a behavioral health engagement company that seamlessly integrates physical and behavioral healthcare.  Our platform connects medical providers, behavioral health specialists and patients with our proprietary assessment and treatment management protocols to get and keep patients healthier faster.  aptihealth’s structured therapy programs are centered on its proprietary 15 Life Domain Clinical Framework© that efficiently provides collaborative care teams with the most thorough understanding of a patient’s behavioral health needs.  The aptihealth platform connects patients and their care teams with licensed behavioral health specialists who provide 90-day and extended care therapy by phone or video supported by an easy-to-use consumer friendly digital experience.  The aptihealth program is evidenced to get individuals into therapy faster and clinically proven to improve both behavioral and medical outcomes while lowering overall cost.  At aptihealth, we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our team, products and community.  We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know by contacting us. To all recruitment agencies: aptihealth does not accept agency resumes. Please do not forward resumes to us, our team members or any other organization location. aptihealth is not responsible for any fees related to unsolicited resumes. For more information, please contact us at: aptihealth, inc. 1785 Route 9 Clifton Park, NY 12065

You will be responsible for manually scanning hundreds of pages of documents each day using a table scanner. - You will also perform quality checks on the scans using a computer system, ensuring high standards in document preparation, scanning, indexing, and capture. Responsibilities - Manually scan documents using a table scanner. - De-binding books on a machine. - Perform quality checks on scanned documents using a computer system. - Ensure high standards in document preparation, scanning, indexing, and capture. - Support office tasks including data entry, clerical work, and administrative duties. - Handle materials and inventory management. Essential Skills - Proficiency in document scanning software and inventory management systems. - Experience with Microsoft Office and warehousing management systems. - Strong attention to detail and computer skills. - Excellent written and verbal communication skills. - Ability to effectively communicate with technical and non-technical stakeholders. Pay and Schedule - $24/hr - Paid weekly - Monday - Friday - 8:00am-5:00pm Why Work Here? - Enjoy free lunches daily and paid holidays. - This is a great opportunity to get your foot in the door with a leading company, offering a supportive work culture and growth potential. To apply please send a updated resume and your phone number to the relay email!

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience. Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others. $18 - $21 per hour Responsibilities: Greet patients Answer phones Schedule patient appointments Complete new patient registration and data entry Discuss insurance benefits, authorization requirements and payment responsibilities Collect patient balances (copay/deductible/coinsurance) Perform standard day-to-day clinical administrative responsibilities Requirements High school diploma or equivalent. Prior experience in a customer service or administrative role, preferably in a healthcare setting. Excellent interpersonal and communication skills. Strong attention to detail and organizational skills. Ability to multitask, prioritize tasks, and work in a fast-paced environment. Proficient in computer skills and ability to learn new software systems. Benefits Monthly performance bonus Medical, dental, vision insurance Life insurance 401k Employee assistance program  Employee discounts Employee referral program Paid time off (PTO)