Patient Care Coordinator

At Rely Health, we leverage a comprehensive suite of technology tools to ensure every patient receives personalized support throughout their healthcare journey. Our patient care navigators utilize advanced AI-driven solutions, multi-channel communication platforms, and real-time data analytics to provide high-quality, cost-effective, and accessible care to diverse communities across the United States. By combining human empathy with cutting-edge technology, Rely Health ensures comprehensive, efficient, and accessible care navigation for all patients, regardless of their location or circumstances. Our solution not only reduces worry and frustration for patients and their families but also improves overall health outcomes and reduces the total cost of care. About the Role: The Regional Program Manager drives operational excellence and strategic navigation performance across multiple customized client navigation programs, including back office/virtual and in person navigation services. This role combines strategic leadership with hands-on operational execution to ensure successful delivery of client-specific metrics while developing high-performing teams. Working closely with Shift Supervisors/Leads, and frontline staff, this position champions technology adoption, data-driven decision making, and innovative solution development to optimize service delivery and program outcomes while actively contributing to product development. Key Responsibilities Strategic Program Execution Drive strategic program execution across multiple client contracts, ensuring alignment with unique metrics and contractual requirements. Develop and implement standardized yet customizable approaches to program delivery while maintaining client-specific objectives. Cross-Functional Collaboration: Partner with teams such as Account Management, Product, and Analytics, to align priorities, define deliverables, and ensure seamless integration of operational pilots, programs, and processes. Create and maintain frameworks for measuring, analyzing, and reporting program success across varying client metrics. Proactively identify and implement operational process improvements to enhance program efficiency and effectiveness. Balance resolution of issues with appropriate escalation protocols, ensuring problems are solved at the right organizational level. Operational Leadership Manage and prioritize operations resources across back office and in person programs based on volume, complexity, and client needs, ensuring optimal staffing models for each service delivery type. Develop and manage staffing plans to meet business objectives. Monitor and ensure compliance with program Service Level Agreements (SLAs), regulatory requirements, and organizational standards. Lead real-time service recovery efforts, implementing coaching and process improvement plans to address client and patient concerns. Establish and enforce protocols for any operational changes or new workflows. Create structured communication channels ensuring collaboration with onsite navigation teams and care back office teams. Manage the ongoing development and refinement of the care advocate and operations staffing system. Innovation and Technology Guide teams through program changes and technology implementations. Participate in product development discussions, representing operational perspectives and requirements. Collaborate with product content developers to ensure tool effectiveness and user experience optimization. Guide navigation teams in proper utilization of product feedback channels and feature request protocols. Identify and prioritize automation opportunities based on operational impact and feasibility. Lead implementation and adoption of new features, translating technical capabilities into operational value Requirements Minimum Required Qualifications: Bachelor's degree in Healthcare Administration, Business Administration, or related field 4+ years progressive experience in operations management, preferably in healthcare or related industries 3+ years of demonstrated experience in people management and team leadership Demonstrated success in managing complex client relationships Strong analytical skills with the ability to interpret complex data and make data-driven decisions Experience in customer facing roles Experience with healthcare technology platforms and product development cycles, including: Electronic Health Record (EHR) systems (Epic, Cerner, Meditech, etc.) Care management or patient navigation platforms Proven track record of driving operational improvements   Preferred Qualifications: Experience in startup or high-growth environments Understanding and experience of healthcare operations and systems is highly preferred. Experience building programs from ground up Background in direct patient care, community health, or care coordination Strong background in healthcare technology implementation and product development Experience managing a call center setting Competencies (Knowledge/Skills/Abilities): Excellent communication skills, both written and verbal, with the ability to effectively interact with all levels of the organization and external stakeholders Proficiency in project management methodologies and tools Demonstrated ability to translate operational needs into technical requirements Track record of driving technology adoption and user engagement Knowledge of healthcare regulations and compliance requirements Track record of successful change management Ability to drive strategy and operational planning Ability to drive initiatives based on data-driven decision making Ability to adapt to a changing environment Ability to manage multiple priorities in a fast paced environment Competent use of Google Suite, Microsoft Suite, MacOS   Licensure/Certification None Working/Environmental Conditions On-site work environment 3 days a week with ability to travel up to 20% May require flexible hours to support multiple program needs Rely Health does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Rely Health is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Benefits 401(k) Dental insurance Health insurance Vision insurance Technology reimbursement Paid time off (Vacation, Sick, Holiday) Paid Parental leave Professional development Target Start Date: September 2025 Location: San Francisco, CA FLSA Status: Exempt Job Status: Full Time Work Schedule: Monday - Friday with occasional evenings and/or weekends Vehicle Required: No Amount of Travel Required: 20% Reports To: Head of Operations Salary Range: 90,000 to 110,000 DOE

Office Assistant Growing automotive consumer finance company. Office Assistant career opportunity. Rewards for Office Assistant: $15.00 - $17.00 per hour Extra monthly bonus up to $500.00 Career growth potential in multiple areas Great benefits & paid time off Extensive training Growing national company 36 years in business Responsibilities for Office Assistant: Assist with title work Assist with insurance claims Assist with collections Help maintain & enforce compliance Run daily, weekly & monthly reports Daily bank deposits Cash handling Assist with vendor management Verify, review & submit credit paperwork Other administrative duties as assigned Requirements for Office Assistant: Administrative/office experience Good computer & organizational skills Good communication & customer service skills Driver license required Able to pass a background check Office Manager Work Hours: Full-time Onsite Monday – Friday 9-6

Team CATHEXIS elevates the government contracting experience through rapid response, deep skill, and thoughtful problem-solving and communication. Our core capabilities are our top-tier program and project management, data analytics, and audit services, the backbone of which is our integrated approach to operational excellence.  You worked hard to get to where you are. You strive to make every day better than the day before. So do we. Team CATHEXIS operates with an all-in mindset. We are working together to create a company that supports our shared values and individual goals. Our values are centered around Respect, Engagement, Customer Service, Integrity, Teamwork, and Excellence in everything we do for our employees, clients, partners, and communities. We believe success is best when we listen and lead with empathy, model high standards of ethics to provide a rewarding candidate experience, work hard, have fun, and appreciate the strengths we all bring to the team, and empower our employees to create innovative and trusted results. We are looking for a dynamic Administrative Services Specialist to join our team. The Administrative Services Specialist will provide administrative services support within the Office of the Under Secretary of Defense for Policy (OUSD(P)). This role requires exceptional organizational, communication, and problem-solving skills, with the ability to operate effectively in a high-tempo, dynamic environment. The Administrative Services Manager will oversee correspondence and workflow processes, manage records compliance, coordinate security and access procedures, and support operational requirements in alignment with organizational priorities and DoD protocols. This position is based onsite daily at one of several high-profile offices across the National Capital Region. This position is contingent on a government award. Responsibilities Manage correspondence and workflow processes, tracking and routing incoming/outgoing documents using Correspondence and Task Management System (CATMS), Task Management Tool (TMT), or Enterprise Task Management Software Solution (ETMS2) Coordinate meeting and event logistics, including scheduling, visitor coordination, security access, and preparation of materials Arrange domestic and international travel in compliance with DoD regulations, including Defense Travel System (DTS) processing, APACS submissions, and Foreign Clearance Guide adherence Facilitate and oversee security-related processes, including building access, information system access, and Common Access Card (CAC) requests Prepare and edit correspondence, reports, briefings, and presentations using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and maintain collaboration tools such as SharePoint Serve as liaison between leadership, staff, and external stakeholders to ensure efficient and effective operations Other duties as assigned Requirements Active DoD Top Secret (TS) clearance with SCI eligibility at the time of application is required Bachelor’s degree and 7 years of general experience, including 4 years providing Administrative Support to senior executives within the DoD, military, or federal leadership Associate’s degree may substitute with 9 years general experience (4 years in Administrative Support as above) High School diploma may substitute with 11 years of general experience (5 years in Administrative Support as above) Government or Military (e.g., administrative support, correspondence/workflow management, scheduling, travel, records management) Demonstrated expertise with correspondence/task management systems such as CATMS, TMT, or ETMS2 Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and SharePoint Excellent organizational, communication, and interpersonal skills with the ability to work under pressure and manage shifting priorities CATHEXIS offers competitive compensation packages to all eligible employees. Our goal is to provide a compensation package that reflects the value you bring to our team, is competitive with market rates, and promotes your financial security and personal well-being. The annual salary range for this role is $105,000 to $115,000. Please note that the salary information provided is a general guideline. CATHEXIS considers various factors in its final offer, including location, qualifications, experience, and skills.  Benefits Performance Bonuses Medical Insurance Dental Insurance Vision Insurance 401(k) Plan (Traditional and ROTH) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off 11 Federal Holidays Parental Leave Commuter Benefits Short Term & Long Term Disability Training & Development Wellness Program Community Outreach Initiatives CATHEXIS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the RecruitingTeam@cathexiscorp.com. 

Visit.org is looking for an experienced, responsible, and driven Freelance Event Specialist, Fremont, CA to help us manage the logistics of an upcoming in-person event, which will be held live at a city near you! The right candidate will be based in Fremont, CA, and have corporate event experience, entrepreneurial spirit, extreme passion for our mission, and the energy and discipline to come in and be a builder in a start-up tech environment. Who are we? Visit.org helps companies discover & book thousands of carefully curated social impact team experiences, led by and benefitting local nonprofits. With its proprietary library of team-based experiences across 90+ countries, Visit.org provides HR, CSR, and Meetings & Events leaders highly scalable, culturally appropriate content for purpose-driven employee and client engagement. Some of our customers include Colgate, Paramount, Visa, Ancestry, Tommy Bahama, and more. Responsibilities:  Our team will set you up for success by coordinating all of the event details, shipping event materials, and arranging staffing for each event. We need YOU to be our day-of hands on the ground! Be our next onsite Event Coordinator for fun, engaging, team-building, social impact activities, experiences, and events that support a great cause. Event Preparation: Join virtual planning meetings ahead of each event with all parties: corporate partner, nonprofit partner, Visit.org event host, Visit.org event coordinators, etc Take ownership and responsibility of our in-person events: be on-site to set up, align with the on-site team, tear down, clean site areas, problem-solve, and ensure high-quality customer experience Be the Visit.org representative, leader, and problem solver at events Align roles and responsibilities with the onsite team: event host, nonprofit organization, venue, additional staff, and corporate partner Manage check-in process for in-person events; providing a warm and friendly welcome to guests Problem-solving issues such as missing supplies, late staff, technology challenges, etc. Escalate issues to the Events Team when necessary to keep them informed or help problem-solve  Send consistent updates, photos, and videos to Events Team throughout event  Breakdown after the event ends, helping to clean the site and repackage and ship all materials back to the distribution center Pack supplies and add shipping labels which may include loading boxes Requirements Fluency in English and strong communication skills Based in Fremont, CA Schedule flexibility with availability to work on a contract per-event basis, as needed Experience in complex, large-scale events and smaller executive-level intimate events Shown experience in executing events at the highest level and continuously raising the bar on content and the customer experience Resourcefulness, have the ability to exhibit grace under pressure, and be solutions-minded in ambiguous situations Quick thinker — in the life of events, we have a back-up plan for the back-up plan; you can problem-solve on the fly Self-starter who is organized and detail-oriented You love building relationships with customers and enjoy customer service Experience with group facilitation and managing group dynamics You are able to work flexible hours, including nights and weekends, as needed Willing and eager to travel to various areas of the local region You have super strong interpersonal and customer service skills, especially in fast-paced situations Able to wear many hats and take on varied tasks and projects Comfort being present and interacting with large crowds Physical Demands:    Able to lift, slide, and carry up to 30 lbs.  Able to stand for an extended period of time This is an on location, in person , per event contract role In Fremont, CA. This role is open only to those candidates already based in Fremont, CA. No relocation packages are offered at this time.  Benefits Competitive hourly rate The chance to do meaningful and impactful work The opportunity to meet with social impact-minded individuals A chance to build your experience for your resume! Potential for recurring freelance employment with Visit.org

Patient Care Coordinator $28~$32/Hour DOE | Full-Time | High-Performance Front Office Role Smile Central Park - A Modern, Established Dental Practice – Manhattan, NY (Central Park South) Do you thrive on making great first impressions while also driving results? Our long-standing, modern dental practice in the heart of Manhattan is looking for a Patient Care Coordinator who delivers exceptional patient care in person—and ensures the business side of the practice runs smoothly and successfully. If you’re a people-first professional with a knack for collections, scheduling, and treatment plan conversions, we want you on our team. Why You’ll Love This Role $23–$30 per hour, based on experience Full-time schedule: 5 days/week, no weekends Full benefits: Medical, Dental, Vision, Life, PTO, 7 paid holidays 401(k) with up to 4% match Employee Assistance Program for you and your family Voluntary benefits: pet insurance, identity theft protection, and more Safe, PPE-protected, CDC-compliant environment Continuing education opportunities What You’ll Do Deliver top-tier patient service at every touchpoint, from check-in to checkout At check-in: Welcome patients warmly and create a positive start to their visit Reappoint for their next recare before they leave Collect over-the-counter balances with confidence Verify and update personal and insurance details At checkout: Present treatment plans and associated fees clearly Convert treatment recommendations into scheduled appointments Provide after-visit documents (receipts, school notes, reminders) Manage and work the recall/reappointment list to keep the schedule full Monitor and minimize cancellations through proactive communication Partner with the practice manager and clinical team to keep the daily schedule optimized and on goal Answer phones promptly and professionally, turning inquiries into booked appointments Support compliance and maintain organized, accurate patient records Requirements What We’re Looking For Minimum of 3 years dental front office experience (collections and scheduling experience required) Strong skills with scheduling software and Microsoft Office Experience with dental software systems preferred Associates degree in business or office administration a plus Solid communication skills and a professional, friendly demeanor Highly organized, detail-oriented, and committed to both patient satisfaction and office performance Benefits Full-time opportunity, five days a week. Base pay is around $30 an hour depending on experience.

Team CATHEXIS elevates the government contracting experience through rapid response, deep skill, and thoughtful problem-solving and communication. Our core capabilities are our top-tier program and project management, data analytics, and audit services, the backbone of which is our integrated approach to operational excellence.  You worked hard to get to where you are. You strive to make every day better than the day before. So do we. Team CATHEXIS operates with an all-in mindset. We are working together to create a company that supports our shared values and individual goals. Our values are centered around Respect, Engagement, Customer Service, Integrity, Teamwork, and Excellence in everything we do for our employees, clients, partners, and communities. We believe success is best when we listen and lead with empathy, model high standards of ethics to provide a rewarding candidate experience, work hard, have fun, and appreciate the strengths we all bring to the team, and empower our employees to create innovative and trusted results. We are looking for a dynamic Executive Assistant to join our team. The Executive Assistant will provide comprehensive executive-level administrative support to senior leaders in the Office of the Under Secretary of Defense for Policy (OUSD(P)). This role involves managing high-volume scheduling, coordinating correspondence, arranging travel, and ensuring operational efficiency in a dynamic, fast-paced environment. This position is based onsite daily at one of several high-profile offices across the National Capital Region. This position is contingent on a government award. Responsibilities Provide executive-level support to senior executives, managing calendars, deconfliction, and meeting preparation Lead visitor coordination, security check-in processes, and meeting logistics to support senior leader engagements Coordinate logistics for senior leader engagements, including visitor coordination, security check-in, daybook assembly, and meeting preparation Prepare and edit correspondence, reports, briefings, and presentation materials using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and maintain collaboration tools such as SharePoint Arrange domestic and international travel in compliance with DoD regulations, including DTS processing, APACS submissions, and Foreign Clearance Guide adherence Facilitate and oversee security-related processes, including building access, information system access, and Common Access Card (CAC) requests Coordinate all correspondence, task tracking, and document management to meet deadlines and maintain compliance with DoD and organizational standards Serve as the primary point of contact for internal and external stakeholders, ensuring smooth communication and operational flow Other duties as assigned Requirements Active DoD Top Secret (TS) clearance with SCI eligibility at the time of application is required Bachelor’s degree and 7+ years of general experience, including 6 years providing Administrative Support to senior executives within the DoD, military, or federal leadership Associate’s degree may be substituted with 9+ years of general experience (6 years in Administrative Support as above) High School diploma may substitute with 11+ years of general experience (8 years in Administrative Support as above) Demonstrated expertise with correspondence/task management systems such as CATMS, TMT, or ETMS2, highly preferred Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and SharePoint Extensive experience with DoD scheduling, calendar management, and coordination of senior leader engagements Familiarity with DoD travel systems and regulations, including DTS, APACS, and Foreign Clearance Guide compliance Strong understanding of DoD security procedures, including clearance processing and physical access protocols Excellent organizational, communication, and interpersonal skills with the ability to work under pressure and manage shifting priorities CATHEXIS offers competitive compensation packages to all eligible employees. Our goal is to provide a compensation package that reflects the value you bring to our team, is competitive with market rates, and promotes your financial security and personal well-being. The annual salary range for this role is $110,000 to $117,500. Please note that the salary information provided is a general guideline. CATHEXIS considers various factors in its final offer, including location, qualifications, experience, and skills.  Benefits Performance Bonuses Medical Insurance Dental Insurance Vision Insurance 401(k) Plan (Traditional and ROTH) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off 11 Federal Holidays Parental Leave Commuter Benefits Short Term & Long Term Disability Training & Development Wellness Program Community Outreach Initiatives CATHEXIS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the RecruitingTeam@cathexiscorp.com.