Browse
···
Log in / Register

Guest Experience Coordinator

Negotiable Salary

Capital Factory

Austin, TX, USA

Favourites
Share
Description

Austin, Texas, United States Workplace Team reporting to Workplace Manager  This is an on-site role Ever wondered what it’s like to be the heartbeat of an innovation hub? At Capital Factory, you’re not just the friendly face who greets everyone with a smile—you’re the ultimate connector! From helping visitors find their way to their next big meeting to giving them the insider scoop on our vibrant community, you’re the go-to person for all things Capital Factory. Your knack for striking up conversations and your love for stellar customer service make every interaction memorable. Plus, you’re the behind-the-scenes pro supporting our gift shop that’s buzzing with sales and inventory magic.  Requirements What you will do… Greet every visitor promptly with a smile. Using Capital Factory platform tools and online directory, help guests find the member or event or contact they are here for. Escort guests up the elevator to make sure they quickly get to the right place. Give the Capital Factory elevator pitch ;-)  Answer basic questions they have about Capital Factory, membership, sponsorship, and investment opportunities. Assist with mail duties when needed. Advocate for member and visitor engagement by suggesting other people or events at Capital Factory that they might be interested in. Ask for their business card or contact information to follow up. Assist guests with making purchases from the gift shop. Assist the Workplace Team and Gift shop with miscellaneous stocking and data entry tasks. Provide backup to other Properties roles if needed during periods of short staffing, etc. You'll know you're successful if.... Guests feel a sense of urgency from you to help them get to where they need to go quickly. You are knowledgeable about Capital Factory and can quickly help guests find the information they are looking for. Every day you make an introduction from a guest to another member they didn’t come here looking for. Every day you send leads to the membership and sponsorship teams. You are the most helpful person our guests meet today. You are never salesy or pushy.  About you… You are outgoing and can talk to just about anyone. You have a “yes, and…” attitude.  You can turn a negative into a positive. You are communicative, polite, and always willing to help with any kind of task.  You can perform the physical requirements, which include stooping, standing, walking, and, ability to lift and carry 25 lbs. You understand that working in a fast-paced environment requires flexibility. You maintain office security by following safety procedures, controlling access, and working closely with building security partners You operate with discretion and supreme professionalism; we have a lot of VIPs that visit! You are a documentor. You make lists and spreadsheets. You are a problem solver. You look for ways to make things work better and how to turn chaos into systems. You are organized and plan ahead, but you don’t get stressed out when things change at the last minute… because they will. You roll with it. You check your email in the evenings and are available to work during evening events and over the weekends when there is a tight deadline. You do what it takes to get the job done. You have a reliable laptop computer & smartphone that you are comfortable using for work. You plan to stay in Texas for at least two years. About our team... We have a passion for startups and technology.  We are transparent and we over-communicate. We have excellent written and verbal communication skills. We communicate when we are not able to meet a deadline and suggest a solution. We are professional and presentable and greet everyone cheerfully. We’re ready to deal with an immature student, a pushy salesperson, top VC’s, a fortune 500 CEO, and even the President of the United States. We are excited to work in downtown [Austin/Dallas/Houston/San Antonio] and have reliable transportation. We have a quiet place where we can work remotely with fast internet.  We are security aware. We have a passcode on our computers and phones and use a password manager. We are able to efficiently use the Google suite of productivity tools (Gmail, Drive, Docs, Sheets, Slides). We are available to work during SXSW (Spring Break), DREAMCON (one week long staff summits twice a year), and Austin Startup Week. We get to Inbox Zero every day. Benefits 4 weeks paid time off (one week is between Christmas and New Year’s)  Personal health, vision and dental insurance paid 100% by Capital Factory Additional benefits such as 401k program (50% company matching), life insurance, short & long term disability and and employee assistance program Parental leave including 10 weeks paid leave for birthing parents and 4 weeks paid leave for non-birthing parents $1,000 personal innovation budget on your first year anniversary and then an additional $500 each anniversary thereafter Coworking membership at Capital Factory with garage parking space, metro pass, or rideshare credits and access to the onsite gym A priceless network About Capital Factory Capital Factory is the center of gravity for entrepreneurs in Texas, the number one startup state in the U.S. Hundreds of thousands of entrepreneurs, programmers, and designers gather day and night, in-person and online for meetups, classes, and coworking. With boots on the ground in Austin, Dallas, Houston and San Antonio, we meet the best entrepreneurs in Texas and introduce them to their first investors, employees, mentors, and customers. According to Pitchbook, Capital Factory has been the most active investor in Texas since 2010.

Source:  workable View original post
Location
Austin, TX, USA
Show map
workable

You may also like

Workable
Patient Care Coordinator
Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience. Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others. $18 - $21 per hour Responsibilities: Greet patients Answer phones Schedule patient appointments Complete new patient registration and data entry Discuss insurance benefits, authorization requirements and payment responsibilities Collect patient balances (copay/deductible/coinsurance) Perform standard day-to-day clinical administrative responsibilities Requirements High school diploma or equivalent. Prior experience in a customer service or administrative role, preferably in a healthcare setting. Excellent interpersonal and communication skills. Strong attention to detail and organizational skills. Ability to multitask, prioritize tasks, and work in a fast-paced environment. Proficient in computer skills and ability to learn new software systems. Benefits Monthly performance bonus Medical, dental, vision insurance Life insurance 401k Employee assistance program  Employee discounts Employee referral program Paid time off (PTO)
Huntington Station, NY, USA
$18-21/hour
Craigslist
Home Office Assist (Temp) (Stuyvesant Heights)
APPLICANTS FROM BROOKLYN ONLY! Home Office requires secretary/assistant for mortgage processing business. Some experience in real estate is helpful, but must be experienced with computers, Word and Excel programs and must be able to multitask among several departments within the Company. Applicant will train for 60 days with pay, Mon, Wed & Fri 2:00 pm to 7:00 pm and every other Saturday 10:00 am to 2:00 pm.
202 Sumpter St, Brooklyn, NY 11233, USA
$17/hour
Workable
Dental Front Desk - Downtown
GREAT WORK LIFE BALANCE! GREAT PAY AND BENEFITS! As a Dental Front Desk professional in our Financial district Oral Surgery practice, you will play a vital part in our patient experience. We are looking for a friendly and organized individual who will be the first point of contact for our patients, providing exceptional customer service and ensuring efficient office operations. MUST have dental front desk experiece, ideally in a surgical office. Responsibilities: Greet patients warmly and assist them with the registration process Manage appointment scheduling and confirmations Answer phone calls and handle patient inquiries in a professional manner Verify insurance eligibility and process payments accurately Maintain patient records and ensure compliance with confidentiality regulations Mon - Friday 7:30 - 4;30; one hour lunch, 40 hours per week. a few times per month you will go to the practices Brooklyn office. Requirements Prior experience as a Dental Front Desk is required. Strong verbal and written communication skills Proficiency in dental practice management software (e.g., Dentrix, Eaglesoft) Excellent organizational skills and attention to detail Ability to multitask and work effectively in a fast-paced environment #IND Benefits Offering $25 - $32 per hour Medical and Dental insurance 401K and paid CE. One week paid vacation after 6 months; 2 weeks paid vacation after one year; paid major holidays.
New York, NY, USA
$25/hour
Craigslist
Office Administrative Assistant / Secretary / Dispatcher
We are a locksmith and security company seeking a reliable and detail-oriented Office Administrative Assistant to join our team. This role combines office support, customer coordination, and dispatcher responsibilities. Responsibilities: Answer phones, respond to emails, and provide professional customer service Schedule and dispatch technicians for locksmith and security service calls Maintain organized records, files, and job documentation Assist with invoicing, payment processing, and basic bookkeeping tasks Support management with administrative and clerical duties as needed Requirements: Must be fluent in both English and Spanish (spoken and written) Strong communication and organizational skills Ability to multitask and work in a fast-paced environment Experience with dispatching or administrative work preferred Proficiency with computers and office software Reliability and attention to detail are essential We offer a supportive work environment, growth opportunities, and the chance to be part of a company providing essential locksmith and security services. Please respond to ad by answering 4 x 4= to ensure the entire post was read. Thank you!
871 5th Ave, Brooklyn, NY 11232, USA
$17/hour
Workable
Paralegal
WHO WE WANT TO HIRE A Paralegal - a case manager who effectively and expeditiously drives the document from the discovery phase of all assigned client files to assist counsel in the development of a defense strategy while ensuring complete, comprehensive, and organized working knowledge and oversight of the same. A successful candidate will possess the ability to work well independently and as part of a team. This is a fantastic opportunity for someone who does well in a role that demands a high level of attention to detail, as well as the capacity to prioritize and multitask across all allocated files. Mentoring and training will be offered. ABOUT THE FIRM Brown Gren Abraham & McCracken LLC (https://bgamlaw.com/) is an insurance defense Firm that provides comprehensive and responsive legal services to employers and insurers throughout Colorado, Arizona, and Utah. We are dedicated to providing a great experience for our teams. Joining our Firm will make you feel appreciated, encouraged, and a part of something bigger. Requirements RESPONSIBILITIES Manage the development and discovery of assigned files from beginning to end. Maintain thorough knowledge and understanding of the Colorado Workers’ Compensation Act and relevant administrative procedures. Draft and serve various pleadings to administrative offices and courts. Draft, process, and file/send correspondence, various legal documents/forms, and settlement documents. Create IME/DIME packets for filing with administrative offices. Coordinate with various third-party professionals in acquiring additional discoveries, such as investigative reports, video surveillance, vocational assessments, and others, as required. Schedule hearings, prehearings, depositions, expert conferences, and settlement conferences. Schedule medical appointments and coordinate travel itineraries when necessary. Professionally communicate with clients, adjusters, lawyers, physicians, courts, and outside vendors. Prepare the case for hearing in coordination with the attorney, to include the creation of exhibit packets. Regularly review, process, and exchange incoming discoveries in compliance with time-sensitive deadlines. Contemporaneously capture billable time to meet or exceed annual requirements while adhering to all individual client protocols and procedures. QUALIFICATIONS High school diploma / GED required. Paralegal certification is preferred. 3+ years of litigation support experience; workers’ compensation preferred. Benefits WHAT WE OFFER Annual compensation starting range: $65,000 - $75,000 DOE Medical insurance, Employee Assistance Program (EAP), Health Savings Account, and GYM Reimbursement Program Dental insurance Vision insurance Accident insurance 401(k) retirement savings plan / Immediate 100% vesting Flexible working hours/hybrid system 3-2 post-training. Casual but professional work environment Paid Vacation and Sick Time Holiday Paid time off
Denver, CO, USA
$65,000-75,000/year
Craigslist
Customer Service Representative (Yonkers NY)
Moving company looking for a self-motivated, reliable, well-spoken customer service representative. You must have excellent communication skills. We are looking for friendly, responsible professionals to grow with our company. Qualifications: Be organized, well-spoken, confident, and personable Have a desire to learn and grow, a positive attitude, and strong listening skills At least two years working in customer service and/or office setting Must be tech savvy and be able to type and navigate a computer well Position is Full Time Work Schedule is 9 am - 5 pm, Monday - Friday. Our office is located in Yonkers, NY, 10701, candidate must have reliable transportation. Our benefits Include: • Weekly paychecks • Direct Deposit • Full-time schedule • Life Insurance • Paid Holidays • Paid Sick Days This position offers a temporary-to-permanent opportunity for the right candidate. Join our team and contribute to the success of the company. Submit a RESUME to apply.
127 Briggs Ave, Yonkers, NY 10701, USA
$18/hour
About Us
Terms of Use
Privacy Policy
Help
Contact Us
FAQ
Cookie
Cookie Policy
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.