Negotiable Salary
H4M4+J8 Waldorf, MD, USA
Position Summary / Purpose Support Project Managers and their teams in creating high levels of customer satisfaction by establishing collaborative relationships among the project teams and constituent groups, resolving issues with customers and promoting the concept of integrated systems. Assist in the coordination, scheduling and facilitation of the timely and profitable delivery of all services required to rapidly return customer’s property to pre-loss condition. Principle Duties and Responsibilities • Support, facilitate and coordinate the work of multiple project teams and Project Managers • Identify and remove barriers to successful completion of overall projects • Serve as primary point of contact with external vendor representatives, insurance adjusters, project managers and customers • Assemble all information for emergency services estimates • Develop customer material allowances and selection sheets • Complete and track contracts, invoices, submitting and estimates • Provide timely project status updates to Project Managers • Maintain project work schedules and files • Collect production daily site reports • Prepare change orders and supplements • Facilitate customer warranty and satisfaction surveys • Secure client payments (deductibles, job progress payment)