Customer Service Supervisor

Founded in 1994 and celebrating 30 years in business, Mindex is a software development company with a rich history of demonstrated software and product development success. We specialize in agile software development, cloud professional services, and creating our own innovative products. We are proud to be recognized as the #1 Software Developer in the 2023 RBJ's Book of Lists and ranked 27th in Rochester Chamber’s Top 100 Companies. Additionally, we have maintained our certification as a Great Place to Work for consecutive years in a row. Our list of satisfied clients and #ROCstar employees is both rapidly growing— Are you next to join our team? Mindex’s Cloud division is a dedicated group of cloud experts with extensive knowledge of workloads on AWS and Azure. We are an AWS Advanced Services Partner, and specialize in cloud-native application development, application modernization, cloud managed services, cloud migration, and big data and analytics. The Cloud Sales Development Representative will be responsible for driving new qualified leads and initiating the sales cycle. The primary focus is to source leads and manage the pipeline of cloud opportunities for new customers. Candidates need to be motivated, organized, driven, and have a proven success in a fast-paced and ever-changing environment. The ideal candidate is a self-starter who works well under pressure while managing and prioritizing multiple sales campaigns at once. This individual has excellent communication and organizational skills, is approachable, proactive, and detail-oriented. Requirements Assist in the curation of lists that target potential customers across various market segments that meet Mindex sales goals. Prospecting and lead generation: Identifying potential customers and generating new leads through various channels, such as cold calling, email campaigns, networking, and referrals. Market research and competition analysis: Keeping up-to-date with industry trends, market dynamics, and competitors to stay ahead in the cloud services market and provide insights for sales strategies. Nurture and qualify Marketing Qualified Leads (MQLs) Follow up on leads and perform BANT qualification; hand off qualified leads to Sales Collaboration: Collaborating with cross-functional teams, including marketing, product development, and customer support, to ensure a seamless customer experience and effective sales strategies. Sales reporting: Keeping accurate records of sales activities, customer interactions, and sales pipeline using CRM (Customer Relationship Management) tools, and providing regular reports to management, specifically around the number of outbound calls and contacts made. Achieve monthly sales leads quota. Physical Conditions/Requirements: Prolonged periods sitting at a desk and working on a computer No heavy lifting is expected. Exertion of up to 10 lbs. Education & Experience Bachelor’s in Marketing, Business or Information Technology 2+ years sales experience Benefits Medical Insurance (with a free option!) Dental Insurance Vision Insurance Company Paid Life and AD&D Insurance Optional Additional Life Insurance Company Paid Short-Term Disability Insurance Company Paid Long-Term Disability Insurance Medical and Dependent Care Flexible Savings Accounts (FSA) Health Savings Accounts with Company Contributions Optional Hospital Indemnity, Accident and Critical Illness Insurance as well as Legal Assistance Our Perks: Flexible Time Off Eight Paid Holidays Pre-tax and Roth 401(k) Options with Company Match Investment in Professional Development including a license to Udemy training courses and leadership training Employee Assistance Program Adoption Assistance Pet Insurance Discounts Tickets to local sporting events Team building events Holiday and celebration parties The band range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, education, experience, training, certifications, internal equity, and other business and organizational needs. It is not typical for an individual to be hired at, or near, the top of the range for their role; and compensation decisions are dependent on the facts and circumstances of each case. The range for this role is $52,000 - $72,000. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor, or take over sponsorship of an employment Visa at this time.

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! The Role: Sinch is seeking a highly motivated and experienced Enterprise Email Seller to join our Growth Team in North America. Focused on expanding existing relationships within named accounts, this role is crucial for driving revenue growth by selling Sinch's email solutions to strategic enterprise clients. You will be responsible for identifying and capitalizing on upsell and cross-sell opportunities, building even stronger partnerships with key decision-makers, and ensuring maximum client retention and satisfaction. This role requires a disciplined approach to sales, utilizing a proven sales methodology such as MEDDPICC to ensure consistent, predictable results. Responsibilities: Named Account Expansion: Develop and execute strategic account plans to expand Sinch's email footprint within assigned named accounts, leveraging a structured sales methodology. Upsell & Cross-sell Opportunities: Identify and qualify upsell and cross-sell opportunities within existing client relationships, proactively recommending solutions that address their evolving business needs. Needs Analysis & Solution Development (Account-Specific): Conduct in-depth needs analysis to understand the specific business objectives of each named account and develop customized email marketing solutions that align with their strategic goals. Sales Presentations & Demonstrations (Tailored): Deliver highly tailored sales presentations and product demonstrations that showcase the value of Sinch's email platform within the context of the client's existing Sinch solutions. Proposal Development & Negotiation: Develop and present compelling proposals, negotiate pricing and terms, and close expansion deals within established guidelines, rigorously applying the chosen sales methodology. Relationship Management (Strategic): Build and maintain deep, strategic relationships with key decision-makers within named accounts, acting as a trusted advisor and partner. Sales Forecasting & Reporting (Account-Focused): Accurately forecast sales pipeline, track sales activities, and provide regular reports to management, focused on expansion opportunities within named accounts, with clear documentation of MEDDPICC milestones. Market Intelligence (Account-Specific): Stay up-to-date on industry trends, competitive landscape, and emerging technologies relevant to assigned named accounts. Collaboration: Collaborate effectively with internal teams, including sales engineering, marketing, and customer success, to ensure seamless client onboarding, ongoing support, and maximum client retention within named accounts. Requirements Bachelor's degree in Business Administration, Marketing, or a related field. Minimum of 5 years of experience in enterprise sales, with a focus on expanding existing accounts. Must have experience selling email marketing solutions or related SaaS products including email. Proven track record of consistently exceeding sales targets within a named account sales model. Strong understanding and practical application of a structured sales methodology such as MEDDPICC, Command of the Message, or similar. Deep understanding of email marketing principles, best practices, and industry trends. Exceptional communication, presentation, and negotiation skills. Demonstrated ability to build and maintain deep, strategic relationships with key decision-makers within complex enterprise organizations. Excellent organizational and time management skills. Self-motivated, results-oriented, and able to thrive in a fast-paced environment. Experience with Salesforce or other CRM platforms. Benefits STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.   CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.   SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.   TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.   PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support.   WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters.   MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.  The annual starting salary ranges from $115,000.00 - $125,000.00 per year. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications. This position is eligible for commissions in accordance with the terms of the Company’s plan. Commissions for this position are based on performance.  This role will be accepting applications until October 6th, 2025 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation. 

Inside Sales / Call Center Supervisor – Part-Time | Incentive-Based | $50K+ Company: Joyce Windows, Sunrooms & Baths Location: Berea, OH (On-Site) Pay: Hourly Base + Incentives & Bonuses | $50,000+ (Part-Time) Job Type: Part-Time Supervisor Schedule: Saturday 8:30am–4:00pm | Sunday 12:00pm–8:00pm | Monday 8:00am–4:00pm We’re hiring an experienced Inside Sales / Call Center Supervisor to lead our weekend team in Berea, Ohio. This is a part-time, hands-on role where you’ll be supervising while also working the phones and setting appointments. If you don’t have proven experience running a call center, inside sales team, or appointment-setting operation, this job isn’t for you. This is an incentive-based role with strong earning potential, and for the right leader, it can grow into a full-time career path. Titles that fit this position include Inside Sales Supervisor, Call Center Supervisor, Appointment Setting Manager, or Sales Team Lead. What You’ll Do Supervise a weekend team of appointment setters and inside sales reps. Work the phones yourself — leading from the front. Hold reps accountable and drive daily results. Track KPIs and coach team members in real time. Help recruit, train, and upgrade talent as needed. Requirements What We’re Looking For Experience required: inside sales, call center, or appointment-setting leadership. Must be comfortable working part-time weekends and being on the phones. Strong track record of driving sales and coaching teams. Excited by an incentive-based role where performance drives pay. Growth-minded — ready to move into full-time leadership as we expand. Benefits What’s In It for You Hourly base pay + incentives + performance bonuses. Earning potential of $50,000+ in a part-time role. Career growth opportunities in a multi-million-dollar company. Additional company perks and benefits available. Hands-on leadership role with high visibility. How to Apply Apply today to join Joyce Windows, Sunrooms & Baths in Berea, OH as our next Inside Sales / Call Center Supervisor and take charge of a high-performing weekend sales team. Call: (440) 274-5796 Text: (440) 577-5059 Email: wstclair@joycefactorydirect.com

Managing Consultant – New York New York $80,000 to $110,000 + Uncapped Commission Office Support & Corporate Recruitment Seniority Level: Mid-Senior Level Are you a passionate recruiter with a background in staffing and a knack for placing top-tier office support or HR professionals? Ready to take the next step in your leadership journey? Join us at Joss Search, where you will work with the world’s leading private equity and alternative investment firms. About Us For over 15 years, Joss Search has been the go-to recruitment partner for exceptional business support talent in the UK and over the last 3 years we have been growing our presence in New York. We’re proud to be employee-owned, meaning every team member shares in our success and helps shape our future. Our values; passionate, authentic, teamwork, challenging, humble are at the heart of everything we do. The Role As a Managing Consultant, you’ll lead a small team while continuing to build your own desk. You’ll be responsible for: Driving revenue through personal billings. Managing and mentoring Consultants and Associate Consultants. Building long-term client relationships and developing tailored recruitment solutions. Leading business development initiatives in the private equity and investment space. Managing end-to-end recruitment for executive support roles. Championing process improvements and data quality across systems. What We’re Looking For Proven experience in a staffing agency is essential. Strong track record in office support recruitment preferred. Natural leadership qualities and a desire to grow others. Commercial mindset with a passion for business development. A collaborative, values-driven, relationship-led approach to recruitment. What You’ll Get A clear path through your leadership journey with tailored training and coaching. A supportive, inclusive team culture. Competitive compensation and employee ownership benefits (on top of uncapped commission). The chance to make a real impact in a high-growth market. Ready to join a firm that’s bucking the trend and growing? Apply now or reach out directly to learn more: www.josssearch.com

Build dreams. Close deals. Thrive in New Home Sales! At New Home Star, we empower high-performing sales agents with industry-leading training, cutting-edge technology, and unlimited earning potential. If you have a relentless drive to succeed, love connecting with people, and are eager to achieve top-tier earnings in new home sales, this is the perfect opportunity to take your career to the next level. Join us in Statesville, NC, representing our builder partner, Value Build Homes, and build your future today! Why New Home Star? Industry Leader: The largest privately owned new home sales company in the U.S., partnering with market-leading home builders. Unlimited Earning Potential: Competitive pay with no cap—your success determines your income. Career Growth: Structured mentorship, leadership programs, and clear pathways for advancement. Award-Winning Culture: Supportive, high-energy team with leadership dedicated to your success, recognized in 2025 as the Best Place to Work in Real Estate and Glassdoor’s Best Places to Work. Comprehensive Benefits: Medical, dental, vision, 401(k) with match, paid time off, and more. Your Role: Lead & Close: Guide customers through the requirements needed to build a house on their lot(s), support customers throughout the home-building/buying journey, and secure sales through excellent customer service. Sales Development: Continuous training to sharpen your skills and product knowledge. Marketing & Outreach: Build brand awareness and drive traffic through local networking and marketing initiatives. Customer Relationship Management: Use CRM tools to track leads and manage sales activities. Community Leadership: Shape builder decisions through strategic, expert-level community management. What You Bring: Availability: Must be able work 5 days a week onsite, which includes Saturdays. Work days are 9am - 5pm, and team members have Sundays and an additional day off during the week. Ability to travel periodically to connect with buyers at their properties. Experience: 2+ years in sales, customer service, or real estate with a consistent record of high performance.  Skills: Excellent communication, relationship-building, and adaptability. Tech-Savvy: Proficient in utilizing presentation software platforms and CRM systems; AI-driven tools are a plus. Education/License: Bachelor's preferred; real estate license not required. Other: Reliable transportation, valid driver’s license, and liability insurance on your vehicle. Compensation: Annual draw plus uncapped commissions. Take the Next Step! Join New Home Star and build a career with purpose. Apply now at www.newhomestar.com/careers Follow us on LinkedIn, Facebook, Instagram, and YouTube to learn more! New Home Star is an equal opportunity employer. Reasonable accommodations will be considered in accordance with applicable law. Applicants must be legally authorized to work in the U.S. at the time of application. Visa sponsorship is not available for this position. Employment is contingent upon a background check conducted in compliance with applicable federal, state, and local laws.

The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 500 stores in the US. We're hiring for our brick-and-mortar store in Indianapolis and we want a hard working, personable, goal-oriented Store Manager. Each store is a unique experience where a clean, high energy, and fun environment is of utmost importance. Thinking independently and outside the box is essential. Responsibilities “Our goal is to make peoples’ day better, sell clothes, and have FUN!” Inspire, develop, and lead team to drive and excellent customer experience and revenue Manage revenue, and payroll Recruit, hire, and retain store team  Implement high customer service standards throughout the store and team Create, maintain relationships with our guests Encourage suggestive selling to maximize revenue Monitor inventory levels and communicate specific replenishment needs to HQ Maintain a clean store and merchandise to Normal standards Gives constructive feedback to District Leader on all aspects of the business Mentor, develop team through clear communication Make a schedule that is adequately and efficiently staffed to business needs Educate and train team on product knowledge Participate in weekly calls with peers and District Leader Embrace an environment that is respectful in communication Responsible for securing store Requirements 5+ years retail apparel management experience Eager to learn through feedback and solve problems in a fast-paced environment Proficient communication skills with HQ and store team- verbal and written Strategic Thinking and Planning skills  Self-starter Independent, goal oriented, data driven, competitive, and positive energy Inventory integrity Time management and merchandising abilities People person - approachable, friendly Proficiency with Microsoft Word, Excel and Google Drive Ability to adapt quickly to new systems and processes Change agent Flexible availability, nights, weekends and holidays What will make you stand out Multi-unit Store Manager 6+ years of retail management experience Fashion/apparel industry experience Passion for making people happy Proficiency with Shopify and Shopify POS Strong integrity Excellent fashion sense Self- Awareness Experience as an apparel buyer Benefits Paid salary, bi-weekly Bonus opportunities Employee Discount Health, dental, vision benefits available 401k Please submit a cover letter along with your resume.