Workable
Store Manager - REEDS Jewelers, Park City Center
At REEDS Jewelers, we bring together the timeless values with the energy and innovation of a modern luxury retailer. For nearly 80 years, weâve built a legacy of trust, exceptional customer service, and curated fine jewelry- offering our clients an elevated experience both in-store and online. What sets REEDS apart is our unwavering commitment to people and progress. We stay true to our roots while constantly evolving, embracing new technology, premium brands, and forward-thinking practices to lead in the world of luxury retail. Here, youâll find more than a job, youâll find a career with purpose, growth, and lasting impact.Â
Set in the heart of historic Lancaster County, Park City Center is one of the largest and most successful malls in central Pennsylvania. Surrounded by a rich cultural scene, charming small towns, and a growing suburban population, it provides a vibrant retail atmosphere. This location is ideal for luxury professionals who value connection, tradition, and high service standards.Â
Store ManagerÂ
Step into a leadership role with one of the most established names in fine jewelry. REEDS Jewelers is proud to celebrate 79 years of excellence in 2025 as a family-owned, values-driven brand known for our exceptional customer experience, premium merchandise, and deep-rooted integrity.Â
Weâre looking for a dynamic, results-oriented Store Manager to lead a high-performing team and drive the continued success of one of our key locations. This is more than a job, itâs an opportunity to shape a team, champion a client-first culture, and grow a rewarding career in luxury retail.Â
What Youâll DoÂ
Sales & Business LeadershipÂ
Own store performance, exceeding sales goals and KPIsÂ
Leverage sales analytics to drive strategy and opportunityÂ
Lead by example as a selling manager and brand ambassadorÂ
Oversee visual presentation, product mix, and promotional executionÂ
Client ExperienceÂ
Deliver a seamless, personalized luxury experience to every customerÂ
Inspire the team to build long-term client relationships through effective clientelingÂ
Drive special events and creative engagement with clients Â
Lead from the floor during peak moments and eventsÂ
Actively seek and respond to client feedbackÂ
Team DevelopmentÂ
Recruit, train, and retain top-tier talentÂ
Coach with consistency and clarity to support team growth and developmentÂ
Create a culture of accountability, performance, and celebrationÂ
Facilitate continuous learning and ensure completion of training programsÂ
Operations & Store StandardsÂ
Ensure flawless execution of daily operationsÂ
Monitor inventory, security, and loss preventionÂ
Oversee compliance, safety, and store policy adherenceÂ
Maintain back-of-house organization and optimize operational efficiencyÂ
Â
Our ValuesÂ
We lead through REEDSâ core principles:Â
Integrity â Do whatâs right, alwaysÂ
Performance Excellence â Drive results and growthÂ
Stewardship â Build trust at every turnÂ
Professionalism â Lead with confidence and consistencyÂ
Entrepreneurial Spirit â Think boldly, act decisivelyÂ
Team Orientation â Support, uplift, and collaborateÂ
Passion â Love what you do and share it with othersÂ
Requirements
Required QualificationsÂ
3+ years of leadership experience in luxury, specialty, or jewelry retailÂ
Proven track record of meeting/exceeding sales goalsÂ
Strong leadership presence and talent development capabilitiesÂ
Proficient in POS systems, Microsoft Office, and digital commerce toolsÂ
Availability to work a flexible schedule, including nights, weekends, and holidaysÂ
High School Diploma or EquivalentÂ
Ability to stand for long periods of time and carry up to 30 lbs.Â
Legal authorization to work in the U.S.Â
Â
Preferred QualificationsÂ
GIA coursework or certificationÂ
Deep passion for fine jewelry, timepieces, and curating an elevated, luxury experience Â
Benefits
REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace.
REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

Lancaster, PA, USA
Negotiable Salary