Browse
···
Log in / Register

Client Account Representative (Technical)

$27-28/hour

Financial Statement Services, Inc

Santa Ana, CA, USA

Favourites
Share

Description

Join Team FSSI and Become an Employee-Owner! Who We Are: Opening its doors over 45 years ago, FSSI is a leading document outsourcing company servicing Fortune 500 companies in the financial, banking, insurance and billing industries across the U.S. We are currently looking for an Account Representative to join our Client Services team in Santa Ana, CA. The Account Representative works directly with their assigned clients, managing the day-to-day tasks to service their projects in a fast-paced technical environment. If you have a passion for serving clients, an aptitude for learning new technical concepts, and strong project coordination skills, this could be the position for you. Why You’ll Love This Role: We Invest in our employees! We provide dedicated training for your success in the role through our FSSI University as well as hands on training with the Client Services team. Create your success through building strong relationships and managing your client accounts with custom care and expertise. Utilize your creativity in resolving client challenges while providing seamless communication. Hybrid schedule available (after an initial 90-day onsite training period), allowing for 2 remote workdays per week. Your Essential Duties: Client Success: Act as the primary point of contact between your clients and internal teams, including IT, Software Development, Operations, Marketing, Accounting and Purchasing. Provide professional care and handling of designated accounts. Project Management: Oversee client implementations, manage daily tasks for accounts, and monitor production workflows. Technical Expertise: Assist clients in understanding print, mail, and online presentment specifications, work with internal teams to troubleshoot technical issues, and create technical documentation to client specification. Data & Reporting: Ensure accurate client billing and generate client reports. Process Improvement: Collaborate with teams to enhance efficiency and deliver top-tier service. Requirements What You Bring: Must have a bachelor’s degree. 1-3 years of experience in account management, client implementation or related industry experience. Strong problem-solving and critical thinking skills. Ability to grasp and explain technical concepts with ease. Excellent business writing and communication skills with a keen attention to detail for professional client communication. Strong organizational and coordination skills to manage multiple tasks, deadlines, and client needs efficiently. Proficiency in Word, Excel, and PowerPoint, Outlook and Teams (project management software experience is a plus!). The description above is a summary of the highlights of the role, a full job description will be provided. Benefits Why Join Us? Employee Ownership through our Employee Stock Ownership Plan (ESOP): When you join our team, you’re not just an employee—you become an employee-owner, sharing in the success of our company and shaping its future. Culture of CARE for our Employees: We go beyond traditional health and wellness programs, offering in person and virtual Care Partners whose only mission is the health and happiness of our employees and their families. Industry Leadership: FSSI is a technology-driven leader in document services, focused on providing best-in-class services and dedicated to utilizing industry-leading software and equipment. Benefits include: 401(k) & Roth + Employee Stock Ownership Plan Medical, Dental, Vision & Life Insurance Vacation, sick leave and paid holidays – including your birthday! Employee Assistance & Care Programs Additional perks & employee award programs Ready to grow with us? Apply today! Hiring Pay Range (hourly paid): $27.00 - $28.00 an hour

Source:  workable View original post

Location
Santa Ana, CA, USA
Show map

workable

You may also like

Workable
SQL and Oracle DBA
Client: Utilities Company Position: SQL and Oracle DBA Term: Contract 6-months - 1Oct 2025 - March 2026 opportunity to turn perm Pay: $55/Hr - $60/Hr based upon experience Location: Tampa, FL - Onsite 4 days a week - NO relocations MUST already be in the area Work Authorization: USC and GC ONLY   Requirements 3+ years of professional experience as a DBA Experience supporting Oracle and SQL Servers Strong communication skills and ability to work with multiple teams and stakeholders to remediate vulnerabilities Experience supporting database vulnerabilities and patching   Responsibilities Seeking a Database Administrator to support some of the day-to-day work on larger projects. This resource will be supporting some of the general DBA work and project work. For the vulnerability project, they will be supporting patching, working with multiple teams on vulnerability scans and remediation. They will be given a spreadsheet of vulnerabilities, ranked and will sort through using analysis to figure out what servers are impacted by the same vulnerability. From there, they will coordinate testing and work to ensure it is remediated. They might be working on 20-30 vulnerabilities at a time. They will work with the patching team to remediate vulnerabilities or perform SQL scripting to remediate themselves depending on the issue. They will work closely with developers as well to explain any database issues and work to get them resolved. Separate from vulnerability projects, the DBA could be asked to participate in other DBA related project meetings including on-call and after-hours work.
Florida, USA
$55-60/hour
Workable
Customer Service Manager
This is a position within Keller Executive Search and not with one of its clients. As the Customer Service Manager in Fresno, CA, this senior role is accountable for shaping customer service strategy and delivering measurable outcomes across the business. The position partners closely with cross‑functional leaders, drives operational excellence, and scales processes to support growth. Key Responsibilities: Set a clear multi‑year strategy and translate it into quarterly plans with accountable metrics. Lead teams with a focus on coaching, psychological safety, and high performance. Elevate CSAT/NPS through service design, QA, and knowledge management. Build data‑driven operating rhythms, dashboards, and continuous‑improvement loops. Own budgets and vendor relationships; negotiate contracts that balance value, risk, and speed. Design compliant processes aligned to local regulations and internal policies. Partner with Sales, Marketing, and People Operations to execute company priorities. Represent the function to senior leadership; prepare crisp updates and decision memos. To learn more about Keller, please see: https://www.kellerexecutivesearch.com/executive-recruitment-headhunters-fresno/ Requirements 7+ years in progressively senior roles within the relevant discipline; experience leading managers. Demonstrated success building scalable processes and delivering against OKRs. Strong analytical and financial acumen; fluency with data tools and business cases. Excellent stakeholder management and executive communication skills. Working knowledge of applicable local laws, standards, and industry best practices. Bachelor’s degree required; advanced degree or certifications are advantageous Benefits Competitive compensation: $ 125,000–152,000 USD Opportunities for professional growth and leadership development. Company culture: Flat management structure with direct access to decision‑makers; open communication environment. Full medical coverage. Equal Employment Opportunity Statement: Keller Executive Search provides equal employment opportunities to all qualified applicants and employees. Employment decisions are based on merit, qualifications, and business needs, without regard to protected characteristics under applicable law. Commitment to Diversity: An inclusive and equitable workplace is actively fostered. Hiring, development, and advancement practices are designed to broaden representation and ensure fair access to opportunity. Data Protection and Privacy: Personal data is processed solely for recruitment and employment purposes, in accordance with applicable data‑protection laws (including GDPR where relevant). Information may be retained for compliance and legitimate interests, subject to data minimization and security controls. Pay Equity: Compensation practices are reviewed to support pay equity for substantially similar work, accounting for bona fide factors such as experience, education, and performance. Health and Safety: Workplace health and safety obligations are observed in line with applicable national and local requirements. Employees are expected to follow all safety policies and promptly report hazards. Compliance with Law: All recruitment, selection, and employment practices are conducted in compliance with applicable laws and regulations in the jurisdiction of employment. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location. 
Fresno, CA, USA
$125,000/year
Workable
Previous Customer Service Wanted
🌟 Previous Servers and Customer Service Wanted - Patient Care 💙 No Healthcare Experience Needed – Just Heart, Empathy & a Desire to Help Others Heal Work location: 6071 East Woodmen Road, Ste. 200, Colorado Springs, CO 80923 ✨ Make a Real Difference Every Day Are you great with people and ready for work that actually matters? At Serenity Healthcare, we’re redefining mental wellness with empathy, innovation, and life-changing care. We’re not looking for medical backgrounds — we’re looking for human connection. If you’ve worked in customer service, hospitality, or any role that puts people first, you already have the foundation to succeed here. 🎓 Don’t Have Healthcare Experience? We’ll Train You! We provide full, paid training and national certification. You bring: ✅ 2+ years of full-time work experience ✅ Strong communication skills ✅ A kind, composed, and positive attitude ✅ A passion for helping people feel seen, heard, and valued 👩‍⚕️ Your Role as a TMS Technician As a TMS Technician, you’ll guide patients through their healing journey, offering both emotional support and technical care using our advanced TMS therapy. Your day-to-day: Work one-on-one with patients during treatment sessions Operate and monitor our high-tech TMS therapy machine Use tools like gratitude, journaling, and goal-setting to encourage patient growth Track and document progress to share with medical staff Be a steady, supportive presence throughout each patient’s care journey 🌱 What We’re Looking For You don’t need a medical degree — just a genuine love for helping people. We’re seeking someone who: Has 2+ years of customer-facing experience (e.g., retail, hospitality, education, etc.) Is naturally empathetic, calm, and uplifting Communicates clearly and professionally Is reliable, growth-oriented, and receptive to feedback Wants to be part of something bigger than a job 💼 Why You’ll Love Working at Serenity ✔ Fulfillment – Help people take back their lives ✔ Career growth – We promote from within as we expand nationwide ✔ Supportive culture – You’ll be valued for who you are and how you care Our Benefits Include: 🏥 90% employer-paid medical, dental & vision 🏖 10 PTO days (15 after 1 year) + 10 paid holidays 💰 401(k) retirement plan 🚀 Rapid internal promotion opportunities 💡 About Serenity Healthcare We’re on a mission to change the mental health industry. Using FDA-approved TMS therapy and a holistic, patient-centered approach, we help people heal even when traditional treatments haven’t worked. Our care is personal, proven, and powered by compassion. 📝 Apply Today – Be the Reason Someone Finds Hope Again Serenity Healthcare is an equal opportunity employer. All qualified applicants are welcome. Employment is contingent upon successful background and drug screening. In accordance with Colorado's Equal Pay for Equal Work Act this position pay ranges $25-26.50 hourly.
Colorado Springs, CO, USA
$25-26/hour
Workable
Previous Customer Service Wanted
🌟 Previous Servers and Customer Service Wanted - Patient Care 💙 No Healthcare Experience Needed – Just Heart, Empathy & a Desire to Help Others Heal Work location: Fort Collins, Colorado ✨ Make a Real Difference Every Day Are you great with people and ready for work that actually matters? At Serenity Healthcare, we’re redefining mental wellness with empathy, innovation, and life-changing care. We’re not looking for medical backgrounds — we’re looking for human connection. If you’ve worked in customer service, hospitality, or any role that puts people first, you already have the foundation to succeed here. 🎓 Don’t Have Healthcare Experience? We’ll Train You! We provide full, paid training and national certification. You bring: ✅ 2+ years of full-time work experience ✅ Strong communication skills ✅ A kind, composed, and positive attitude ✅ A passion for helping people feel seen, heard, and valued 👩‍⚕️ Your Role as a TMS Technician As a TMS Technician, you’ll guide patients through their healing journey, offering both emotional support and technical care using our advanced TMS therapy. Your day-to-day: Work one-on-one with patients during treatment sessions Operate and monitor our high-tech TMS therapy machine Use tools like gratitude, journaling, and goal-setting to encourage patient growth Track and document progress to share with medical staff Be a steady, supportive presence throughout each patient’s care journey 🌱 What We’re Looking For You don’t need a medical degree — just a genuine love for helping people. We’re seeking someone who: Has 2+ years of customer-facing experience (e.g., retail, hospitality, education, etc.) Is naturally empathetic, calm, and uplifting Communicates clearly and professionally Is reliable, growth-oriented, and receptive to feedback Wants to be part of something bigger than a job 💼 Why You’ll Love Working at Serenity ✔ Fulfillment – Help people take back their lives ✔ Career growth – We promote from within as we expand nationwide ✔ Supportive culture – You’ll be valued for who you are and how you care Our Benefits Include: 🏥 90% employer-paid medical, dental & vision 🏖 10 PTO days (15 after 1 year) + 10 paid holidays 💰 401(k) retirement plan 🚀 Rapid internal promotion opportunities 💡 About Serenity Healthcare We’re on a mission to change the mental health industry. Using FDA-approved TMS therapy and a holistic, patient-centered approach, we help people heal even when traditional treatments haven’t worked. Our care is personal, proven, and powered by compassion. 📝 Apply Today – Be the Reason Someone Finds Hope Again Serenity Healthcare is an equal opportunity employer. All qualified applicants are welcome. Employment is contingent upon successful background and drug screening. In accordance with Colorado's Equal Pay for Equal Work Act this position pay ranges $25-26.50 hourly.
Loveland, CO, USA
$25-26/hour
Workable
Previous Customer Service Wanted
🌟 Previous Servers and Customer Service Wanted - Patient Care 💙 No Healthcare Experience Needed – Just Heart, Empathy & a Desire to Help Others Heal Work location: 9399 Crown Crest Boulevard, Suite 401, Parker, CO 80138 ✨ Make a Real Difference Every Day Are you great with people and ready for work that actually matters? At Serenity Healthcare, we’re redefining mental wellness with empathy, innovation, and life-changing care. We’re not looking for medical backgrounds — we’re looking for human connection. If you’ve worked in customer service, hospitality, or any role that puts people first, you already have the foundation to succeed here. 🎓 Don’t Have Healthcare Experience? We’ll Train You! We provide full, paid training and national certification. You bring: ✅ 2+ years of full-time work experience ✅ Strong communication skills ✅ A kind, composed, and positive attitude ✅ A passion for helping people feel seen, heard, and valued 👩‍⚕️ Your Role as a TMS Technician As a TMS Technician, you’ll guide patients through their healing journey, offering both emotional support and technical care using our advanced TMS therapy. Your day-to-day: Work one-on-one with patients during treatment sessions Operate and monitor our high-tech TMS therapy machine Use tools like gratitude, journaling, and goal-setting to encourage patient growth Track and document progress to share with medical staff Be a steady, supportive presence throughout each patient’s care journey 🌱 What We’re Looking For You don’t need a medical degree — just a genuine love for helping people. We’re seeking someone who: Has 2+ years of customer-facing experience (e.g., retail, hospitality, education, etc.) Is naturally empathetic, calm, and uplifting Communicates clearly and professionally Is reliable, growth-oriented, and receptive to feedback Wants to be part of something bigger than a job 💼 Why You’ll Love Working at Serenity ✔ Fulfillment – Help people take back their lives ✔ Career growth – We promote from within as we expand nationwide ✔ Supportive culture – You’ll be valued for who you are and how you care Our Benefits Include: 🏥 90% employer-paid medical, dental & vision 🏖 10 PTO days (15 after 1 year) + 10 paid holidays 💰 401(k) retirement plan 🚀 Rapid internal promotion opportunities 💡 About Serenity Healthcare We’re on a mission to change the mental health industry. Using FDA-approved TMS therapy and a holistic, patient-centered approach, we help people heal even when traditional treatments haven’t worked. Our care is personal, proven, and powered by compassion. 📝 Apply Today – Be the Reason Someone Finds Hope Again Serenity Healthcare is an equal opportunity employer. All qualified applicants are welcome. Employment is contingent upon successful background and drug screening. In accordance with Colorado's Equal Pay for Equal Work Act this position pay ranges $25-26.50 hourly.
Parker, CO, USA
$25-26/hour
Workable
Labor Compliance Specialist
At Royal Electric, we provide expert electric design, construction, and service with builders, contractors, and facility owners who value relationships, trust, expertise, and a commitment to achieving exceptional results. We sustain this through our linking values of expertise, collaboration, integrity, passion, and loyalty.  These values support our core purpose; to build great relationships, one project at a time! We have a current opening for a Labor Compliance Specialist at our Sacramento, CA office. The Labor Compliance Specialist will provide compliance support as it pertains to various aspects of projects; from start up, to prevailing wage, and specific labor compliance. Success in the position is achieved through the following duties & responsibilities: Job Start Up  Participate in any pre-construction meetings and/or project check-in meetings.   Review new projects for compliance and certified payroll information.  Inform HR and payroll teams of new projects and any labor compliance items that need to be reviewed.   Complete, submit, and file all compliance documents (DAS140/142, Fringe Benefit Statements, etc.) required by the project along with Royal job policy documents (work classifications, travel policies)  Prevailing Wage  Verify and audit wage rates, fringe benefits, phase codes, and labor performed on projects to ensure all classified “certified time” is included in certified payroll reports and employees are paid the correct wage based on current prevailing wage rates and union agreements.   Initiate corrective action if reports are non-compliant.  Keep prevailing wage determination current in job folders.   Update BID and CO spreadsheets when new determinations are published.   Supervise weekly submission of Royal’s certified payroll reports for each prevailing wage project.  Monitor apprentice ratio, skilled and trained, and local hire compliance and report out on any non-compliance with the field supervision and workforce team.  Submit reporting to customers as required that relate to ratios, skilled and trained, and local hiring.  Subcontractor Compliance   Ensure all subcontractors are provided project compliance requirements and are submitting timely and correct certified payrolls and compliance documents.  Advise accounting department of subcontractor compliance status.   Provide Royal customers with subcontractor payroll reports and documents in a timely manner.  Misc. Duties  Complete misc. projects as assigned.     Salary Range: $68,640-90,000/year Exempt We offer competitive wages plus benefits and 401(k). Royal is proud to be an equal opportunity workplace. Individuals seeking employment at Royal are considered without regards to age, ancestry, color, race, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, sexual orientation, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, religion, military or veteran status, or any other characteristic protected by federal, state, or local laws. We utilize E-Verify to confirm work authorization with both the Social Security Administration and the Department of Homeland Security. E-Verify Link: http://www.uscis.gov/e-verify/employees Applicants must be authorized to work in the United States. Royal Electric is unable to sponsor or take over sponsorship of employment Visa at this time. We promote a drug free workplace.   We promote a drug free workplace. NOTICE: Consumer Privacy Protection Act Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at Phone: 916.226.2100 Equal Opportunity Employer, including disabled and veterans. If you want to view the EEO is the Law poster, please choose your language: English – Spanish – Arabic - Chinese If you want to view the EEO is the Law Supplement poster, please choose your language: English – Spanish – Chinese If you want to view the Pay Transparency Policy Statement, please click the link: English   Requirements Education & Experience   3+ years’ experience working with labor compliance, prevailing wage /public works/project labor agreements   Experience and knowledge of employment practices in the construction industry   Required Skills & Abilities  Knowledge of Davis Bacon Act and state/local prevailing wage laws   Knowledge of California Public Works Apprenticeship requirements and California Skilled and Trained Workforce requirements   Excellent verbal and written communication skills  Strong analytical and auditing skills   Must be detail-orientated and well organized.  Excellent problem solving and decision-making skills.  Ability to work effectively with all construction groups, internally and externally including management, owners, trades, vendors and subs   Ability to work independently and in a team environment.  Escalate questions and concerns when needed.   Safety & Physical Requirements  Must wear proper PPE while on jobsites.   Must comply with all safety standards and procedures.  Sit, stand, and walk during the duration of the workday.  Will lift, carry, push, pull, kneel, crouch, and reach.   Must be able to lift up to 15 pounds at times.  Strong verbal and written communication Strong attention to detail Ability to read and understand construction documents Ability to prioritize and manage multiple tasks and changing priorities Salary Range: [List Salary/Hourly Wage Range] [List if position is Exempt of Non-Exempt] We offer competitive wages plus benefits and 401(k). Royal is proud to be an equal opportunity workplace. Individuals seeking employment at Royal are considered without regards to age, ancestry, color, race, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, sexual orientation, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, religion, military or veteran status, or any other characteristic protected by federal, state, or local laws. We utilize E-Verify to confirm work authorization with both the Social Security Administration and the Department of Homeland Security. E-Verify Link: http://www.uscis.gov/e-verify/employees Applicants must be authorized to work in the United States. Royal Electric is unable to sponsor or take over sponsorship of employment Visa at this time. We promote a drug free workplace. Benefits Health Care Plan (3 types of Medical plans, Discounted Dental & Orthodontist services for adults & children, Premium Vision Plan)  Retirement Plan (Traditional 401k, Roth 401k).   $50k Life Insurance (Basic, Voluntary, & AD&D)  Paid Time Off (Vacation, Sick Leave, and 8 Paid Holidays)   Family Leave FMLA (Maternity & Paternity)   Short Term & Long-Term Disability  Pet Insurance  Flex Spending Accounts: Healthcare, Dependent care (Daycare children & elderly – work related), & Transit   Pharmacy discounts  Kisx Card (Surgery & Imaging Program)   Opportunity for tuition reimbursement  Wellness Resources  Free telehealth   Health Joy App   Free peer coach support - (mental health, stress management, substance use, and suicidal ideation)  CancerCARE 1:1 Consulting and support with expert medical team   Employee Assistance Support   Hearing Aid discount plan  Laser VisionCare discount plan  Learning & Development  Safety training: Getting Everyone Home Safely Professional & Leadership Development Training  Skill Development Training Mentorship Program On-The-Job & Classroom Training Employee Referral Program: We value referrals from our employees! If you know someone who would be a great fit for this role, please refer them through our company’s referral program. Successful referrals can earn you an incentive!
Sacramento, CA, USA
$68,640-90,000/year
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.