Customer Care Specialist

🐾 Join the Jordan’s Pet Care Team! Now hiring 1–2 exceptional dog walkers & pet sitters in Brooklyn Jordan’s Pet Care (JPC) is a local, woman-owned business that has been providing loving, reliable pet care since 2010. We’re passionate about animals, committed to compassionate service, and proud to foster an inclusive, respectful workplace where our team members feel valued. We’re currently looking for 1–2 amazing walkers/sitters who can work Monday–Thursday (or Friday) between 10am–6pm, with the flexibility to occasionally cover mornings, evenings, or overnights. What You’ll Do: *Provide daily walks and care for dogs (and sometimes cats or rabbits!) across Brooklyn. *Occasionally handle overnights in a client’s home. *Ensure pets are safe, happy, and well cared for—rain or shine. *Communicate clearly with our team and clients. *Be a friendly, professional face of JPC when interacting with pet parents. What we're looking for: *Animal experience required (comfortable with cats, dogs of all sizes/temperaments, and other small pets). *Availability: M–Th or Fri, 10am–6pm (with flexibility for occasional earlier/later visits). *Physical stamina: able to walk 5–8 hours/day (though most days are 5–6). *Reliability & responsibility: must commit to at least 9 months. *Must live in Brooklyn and be legally able to work in the U.S. (on-the-books position). *No dog/cat allergies. *At least 21 years old preferred. The Ideal Candidate: *Truly LOVES animals and has plenty of hands-on experience with them. *Is detail-oriented, punctual, and communicative. *Enjoys being outdoors and active. *Is a strong team player with a great work ethic. *Is dependable, trustworthy, and looking to build a steady role (not just a quick gig). Why Work With Us: *Generous pay with opportunities to earn more for evenings, weekends, and overnight care. *Lots of chances to pick up extra work (and extra income). *Supportive, friendly team culture—you’ll be appreciated, respected, and set up to succeed. *Low turnover: our walkers love what they do and tend to stay with us. *At JPC, we want our walkers to enjoy their jobs and feel part of a team. We know the work can be demanding, but it’s also incredibly rewarding—both for you and for the pets you care for. How to Apply Send us an email with: *A brief cover letter telling us why you’d be a great fit. *Your resume (pasted into the body of the email). *A quick overview of your experience with animals (personal and/or professional). We can’t wait to hear from you—and to introduce you to some of the best pets in Brooklyn! 🐶🐱🐾

Position: Inside Sales Rep Salary: $80,000+ (base + salary) Work Environment: Remote, 1x a week in-office preferred Why Pezon Properties (Trust Comes First) We are primarily long-term property owners and neighbors —not flippers or wholesalers generally. We buy, improve, and hold homes in the same communities we serve. That makes trust the foundation of every conversation. Your job is to quickly build rapport, understand the seller’s situation, explain our transparent process, and help them recognize why working with a dedicated local owner is the best path forward. Brief Overview The Inside Sales Representative (ISR) is the primary human connection for inbound and outbound seller leads. You will reframe perceptions, reduce uncertainty, and guide sellers with empathy and clarity — while driving qualified appointments for our Acquisition Specialists. This role blends customer advocacy, consultative sales, and disciplined follow-up. Key Responsibilities 1) Empathy & Customer Advocacy • Quickly build trust by introducing who we are: long-term owners invested locally; we are not flippers or wholesalers. • Practice active listening to uncover motivations, constraints, timelines, and decision-makers; reflect back what you heard. • Acknowledge emotions and stressors; de-escalate and create a sense of safety and control for the seller. • Document nuanced context in the CRM so the next teammate picks up the relationship seamlessly. 2) Process Education & Clarity • Teach-back the end-to-end selling process (evaluation → offer → closing → timeline coordination); verify understanding by asking the seller to paraphrase. • Set expectations on what happens next, who’s involved, and key milestones; remove mystery and surprises. • Contrast how our approach differs from wholesalers/flippers (no bait-and-switch, transparent evaluation, community investment). 3) Differentiation & Value Proposition • Articulate why selling to a committed long-term owner benefits the seller and neighborhood (certainty, reputation, care for tenants, property improvements). • Share relevant proof points: we own nearby properties, handle repairs responsibly, and close as agreed. • Position us against alternatives with honest, consultative comparisons (list vs. wholesale vs. us). 4) Sales Execution & Pipeline Management • Qualify leads rigorously (cold/warm/hot) using needs, timeline, property condition, repairs, AVM, and decision dynamics. • Set qualified appointments for Acquisition Specialists; ensure seamless handoff with complete notes and context. • Maintain disciplined follow-up cadences (calls, texts, voicemail drops) to move opportunities through the funnel. • Maintain accurate, real-time CRM records of all interactions, sentiment, and next actions. 5) Community Stewardship • Track outreach activity and results in the CRM to measure pipeline health and relationship growth. • Proactively hunt for deals through agent and owner networks, balancing this with farming inbound leads from direct mail and the website. • Set up introductory calls with real estate professionals to “sell us” as the best solution for their clients and listings. • Cold call agents and owners to introduce Pezon Properties and position us as the most reliable and community-minded buyer for their off-market opportunities. • Build relationships with local realtors, brokers, investors, and property owners on behalf of the company owner. 6) Relationship Building & Market Outreach • Advocate for solutions that protect the seller’s dignity and the community’s long-term health. • Explain how our ownership model elevates neighborhood quality and stability — we are neighbors first, investors second. Requirements Qualifications, Traits & Requirements • Proven track record in consultative sales or customer-facing roles where empathy and education drive outcomes. • Exceptional phone presence: active listening, objection handling, reframing, and story-driven explanation. • High EQ: able to read tone, regulate emotion, and adapt communication to different personalities. • Organized, reliable, and self-managed; strong follow-through and CRM discipline. • Coachability and growth mindset; embraces feedback and continuous improvement (1% better daily). • Tech-savvy with CRM, SMS, and productivity tools (Google Workspace, LeftMain, etc.). Values Fit (What Thriving Looks Like Here) • Belief & Customer-Focused: Mission-driven, neighborly, and relationship-centered. • Extreme Ownership & Responsibility: Own outcomes; no excuses, tight follow-through. • OPE & Grit: Raise the bar; persist through setbacks; learn fast from coaching. • Hustle & Hungry/Competitive: Urgency, extra effort, and scorekeeping that leads to wins. • Humble & Courage: Direct, respectful conversations; willing to speak up and try bold ideas. Time Commitment 40 hours weekly. Evening/weekend responsiveness is required to best serve customers.  Benefits Compensation Salary: $36,000 (base) + Commission  (Year 1 earnings should be at least $80k+ if all metrics are achieved)  If you are interested in moving forward with this position, please apply and complete the following job fit assessment: https://TeamArchitects.asmt.io/XTGRWKRRA/InsideSalesRepresentativeJob-Assessment

🍸 We're Hiring: Bartender for UES NYC Cocktail Bar 🍸 Position: Bartender Location: New York City UES Type: Part-Time or Full-Time (Evenings & Weekends required) Who We Are: Newly reopened after a recent renovation, we are a vibrant, cocktail bar known for our welcoming vibe and loyal local following. We focus on community and classic New York vibes — and we’re looking for a bartender who shares that passion. What You’ll Do: · Craft cocktails with consistency and speed · Engage guests with warmth, professionalism, and product knowledge · Maintain a clean, organized, and efficient bar area · Collaborate with the team to ensure a smooth and fun service You Are: · Experienced: 2+ years behind a bar (cocktail bar experience preferred) · Knowledgeable: Foundation in classic and modern cocktails · Personable: Friendly, attentive, and a true team player · Reliable: Punctual, responsible, and cool under pressure · Certified: DOH card Food Handler’s and/or TIPS certification preferred Perks: · $11/hourly + plus tips (and guaranteed tips to min wage) · Great team, great music and an even better crowd

New Oakland Family Centers offers top-tier psychiatric care, therapeutic counseling, and educational services to individuals and families. We are committed to providing consistent, compassionate support, responding to each person's needs, and treating everyone with the highest level of respect through active engagement in our communities. Position Details Schedule: Part-time schedule as needed to support departmental needs. Reports to: Director of Nursing / Regional Nursing Supervisors Compensation: Hourly Employee; Commensurate with experience. Position Summary The Registered Nurse at New Oakland Family Centers is responsible for providing compassionate, timely, and patient-centered nursing care to consumers participating in the FACE to FACE Partial Hospital (PHP) and Outpatient Programs (OP). This role involves applying nursing judgment and care within a collaborative, team-based approach, working closely with NOFC’s medical, clinical, and support teams to ensure high-quality patient outcomes. Key Responsibilities Perform nursing duties as assigned within the PHP and OP programs. Complete thorough nursing assessments on the PHP new admissions. Work collaboratively with the Call Center, addresses consumer concerns promptly. Maintain accurate records of medication sample dispensing and all medication administration. Responsible for symptom management of consumer’s medical concerns while in PHP. Oversee and ensure proper collection of urine drug screens, following policy, in collaboration with Medical Assistant/Receptionists. Conduct nursing related educational sessions with notice and knowledge of educational topic prior to for the FACE to FACE program, as needed. Assist with safety and environmental issues while appropriately managing and resolving crisis situations, maintaining professionalism, and ensuring client safety. Attend daily FACE to FACE meetings, in addition to other assigned meetings, as needed. Complete all critical incident/restraint reports for assigned clinic. Maintain consistent communication with clinical and administrative staff. Demonstrate and maintain stable, professional, and appropriate boundaries with clients at all times. Attend and participate in team meetings and contribute to a collaborative work environment. Exhibit a positive attitude toward learning and adaptability in a dynamic work environment. Demonstrate ability to accept constructive feedback, implement guidance, and show a willingness to grow and improve professionally. Stay current with professional training requirements. Perform other duties as assigned to support clinic operations. Working Conditions Staff are expected to maintain a professional appearance and be prepared for active engagement with consumers. This role requires extended periods of remaining in a stationary position during HIPAA-compliant telehealth and in-person sessions and requires the ability to perform physical activities such as bending and reaching. Reasonable accommodations can be provided to enable individuals with disabilities to perform these essential functions as needed. The position involves prolonged active listening and verbal communication. Proficiency in using computers, phones, and office equipment for documentation and telehealth purposes is necessary. This includes but is not limited to Office 365 and Electronic Medical Record systems. The role may require moving within the office or traveling between locations to fulfill job responsibilities. Reasonable accommodation will be considered based on individual needs. Desired Skills Strong multitasking, self-motivation and time management skills. Ability to work independently with strong nursing judgment and clinical skills Ability to work collaboratively within a multidisciplinary team. Strong understanding of HIPAA regulations and ability to ensure compliance. Excellent written and verbal communication skills. Ability to effectively engage diverse populations, including children, adolescents, and adults. Requirements Bachelor’s degree in Nursing preferred; candidates with an associate degree and equivalent experience will be considered. Active Michigan Registered Nurse (RN) license in good standing with the appropriate board and insurance entities required. 1-2 years of nursing experience required. Previous psychiatric nursing experience preferred. Basic Life certification required within 3 months of hire.

We are currently a hiring freelance writer to create blog posts, articles, web content and more. Work can usually be completed based on the freelancer's availability and schedule, however if a deadline is provided, it must be adhered to. The type of content needed will typically be for different small business and organizational websites. The rate of pay for this position is $20 per 100 words (comes out to approximately $100 per article). If interested, please apply at https://iapwe.org/apply-48507

New Oakland Family Centers offers top-tier psychiatric care, therapeutic counseling, and educational services to individuals and families. We are committed to providing consistent, compassionate support, responding to each person's needs, and treating everyone with the highest level of respect through active engagement in our communities. Position Details Schedule: Part-time schedule as needed to support departmental needs. Reports to: Director of Nursing / Regional Nursing Supervisors Compensation: Hourly Employee; Commensurate with experience. Position Summary The Registered Nurse at New Oakland Family Centers is responsible for providing compassionate, timely, and patient-centered nursing care to consumers participating in the FACE to FACE Partial Hospital (PHP) and Outpatient Programs (OP). This role involves applying nursing judgment and care within a collaborative, team-based approach, working closely with NOFC’s medical, clinical, and support teams to ensure high-quality patient outcomes. Key Responsibilities Perform nursing duties as assigned within the PHP and OP programs. Complete thorough nursing assessments on the PHP new admissions. Work collaboratively with the Call Center, addresses consumer concerns promptly. Maintain accurate records of medication sample dispensing and all medication administration. Responsible for symptom management of consumer’s medical concerns while in PHP. Oversee and ensure proper collection of urine drug screens, following policy, in collaboration with Medical Assistant/Receptionists. Conduct nursing related educational sessions with notice and knowledge of educational topic prior to for the FACE to FACE program, as needed. Assist with safety and environmental issues while appropriately managing and resolving crisis situations, maintaining professionalism, and ensuring client safety. Attend daily FACE to FACE meetings, in addition to other assigned meetings, as needed. Complete all critical incident/restraint reports for assigned clinic. Maintain consistent communication with clinical and administrative staff. Demonstrate and maintain stable, professional, and appropriate boundaries with clients at all times. Attend and participate in team meetings and contribute to a collaborative work environment. Exhibit a positive attitude toward learning and adaptability in a dynamic work environment. Demonstrate ability to accept constructive feedback, implement guidance, and show a willingness to grow and improve professionally. Stay current with professional training requirements. Perform other duties as assigned to support clinic operations. Working Conditions Staff are expected to maintain a professional appearance and be prepared for active engagement with consumers. This role requires extended periods of remaining in a stationary position during HIPAA-compliant telehealth and in-person sessions and requires the ability to perform physical activities such as bending and reaching. Reasonable accommodations can be provided to enable individuals with disabilities to perform these essential functions as needed. The position involves prolonged active listening and verbal communication. Proficiency in using computers, phones, and office equipment for documentation and telehealth purposes is necessary. This includes but is not limited to Office 365 and Electronic Medical Record systems. The role may require moving within the office or traveling between locations to fulfill job responsibilities. Reasonable accommodation will be considered based on individual needs. Desired Skills Strong multitasking, self-motivation and time management skills. Ability to work independently with strong nursing judgment and clinical skills Ability to work collaboratively within a multidisciplinary team. Strong understanding of HIPAA regulations and ability to ensure compliance. Excellent written and verbal communication skills. Ability to effectively engage diverse populations, including children, adolescents, and adults. Requirements Bachelor’s degree in Nursing preferred; candidates with an associate degree and equivalent experience will be considered. Active Michigan Registered Nurse (RN) license in good standing with the appropriate board and insurance entities required. 1-2 years of nursing experience required. Previous psychiatric nursing experience preferred. Basic Life certification required within 3 months of hire.