Customer Care Specialist

About us LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all. Focused on both treatment and prevention, our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns.  To support our expanding patient base, LifeMD leverages a vertically-integrated, proprietary digital care platform, a 50-state affiliated medical group, a 22,500-square-foot affiliated pharmacy, and a U.S.-based patient care center. Our company — with offices in New York City; Greenville, SC; and Huntington Beach, CA — is powered by a dynamic team of passionate professionals. From clinicians and technologists to creatives and analysts, we're united by a shared mission to revolutionize healthcare. Employees enjoy a collaborative and inclusive work environment, hybrid work culture, and numerous opportunities for growth. Want your work to matter? Join us in building a future of accessible, innovative, and compassionate care. About the role We are seeking a results-oriented and motivational Sales Manager in our Call Center in Greenville, SC to lead our high-performing sales team in driving patient acquisition and service enrollments in a rapidly growing Telehealth environment. This role is responsible for managing both onsite and remote Sales Representatives, optimizing conversion workflows, and ensuring a high-quality, compliant, and customer-focused experience for prospective patients. The ideal candidate brings strong experience in call center sales leadership, preferably in healthcare, insurance, or subscription-based services, and thrives in a fast-paced, data-driven environment. Key Responsibilities Team Leadership & Coaching: Manage a team of inbound and outbound sales agents focused on converting leads into patients or subscribers Provide regular coaching, mentorship, and performance feedback to improve individual outcomes and team conversion rates Sales Strategy Execution: Implement and execute sales strategies aligned with company goals, campaigns, and target demographics Optimize scripts, workflows, and objection handling techniques to increase close rates and patient enrollments Performance Management: Monitor and report on sales KPIs (calls per agent, conversion rates, revenue per rep, QA scores, etc.) Address underperformance proactively and recognize top performers Hiring & Training: Partner with HR and training teams to hire and onboard new sales agents Ensure consistent training in product knowledge, compliance, sales techniques, and system use Technology & Tools: Ensure effective use of CRM systems, dialers, call tracking, and reporting dashboards Collaborate with IT to troubleshoot issues and recommend improvements for efficiency and user experience Cross-Functional Collaboration: Work closely with Marketing, Clinical, and Operations teams to align sales messaging, support lead nurturing, and address patient feedback Share insights that inform lead quality, funnel efficiency, and customer acquisition strategy Compliance & Quality Assurance: Ensure that all sales interactions meet HIPAA, CMS (if applicable), and company compliance standards Participate in quality assurance monitoring and handle escalated concerns professionally Reporting & Forecasting: Provide regular reporting on team performance, pipeline health, and staffing needs Contribute to sales forecasting, campaign planning, and territory or lead source optimization Requirements Basic Qualifications: 3+ years of experience in a call center sales environment, with at least 2 years in a leadership role Proven track record of hitting or exceeding sales targets in a high-volume setting Skilled in CRM platforms like Salesforce, HubSpot, and call center tech (dialers, QA tools, dashboards) Excellent leadership, coaching, and communication skills Preferred Qualifications: Experience in telehealth, healthcare, insurance, or subscription services Working knowledge of HIPAA and regulatory compliance in sales processes Bachelor’s degree; equivalent experience will be considered Benefits Salary: $75,000 + Commission Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Unlimited PTO Policy Paid Holidays Short Term & Long Term Disability Training & Development

Now Hiring: LPN or RN Location: Republic, MO Schedule: Days & Weekends Take the leap and apply today to be part of a company that stands by its commitments! Here at Phoenix, our promises are not merely words – you will receive a signed offer letter with every offer. At Phoenix, we’re more than a workplace — we’re a team on a mission. We believe in New Beginnings for both our clients and our nurses. Our culture is built on compassion, honesty, and patience, and our promise is simple: we’ll honor our word — in writing. If you’re ready for a change, apply today and discover a career that gives back to you as much as you give to your patients. Benefits & Perks:  Full-Time, Part-Time, and PRN shifts available  Annual Stay Bonus for Full-Time and Part-Time nurses  Tuition Assistance available for LPN students still in school  Health, Dental, Vision, PTO, and 401K options  Part-Time Employees Now Eligible for Benefits  Responsibilities:   Provide one-on-one nursing care to pediatric and young adult patients in the comfort of their homes  Deliver skilled and compassionate care to support complex medical needs  Build last relationships with patients and their families  Requirements Current and active LPN or RN license  Pediatric experience preferred, but not required – training provided  Passion for patient-centered care  A Mission That Matters:  At Phoenix, our mission is to create New Beginnings for both our clients and our team members. We deliver home care built on innovation, skill, and Christ-like values of compassion, honesty, and patience.  Apply now and work for a company that honors its word – in writing. 

Now Hiring a Caregiver for a Key Role in Lake Ozark, MO Make a meaningful impact. One shift at a time. Schedule: Saturday 7 am to 7 am and 7 pm to 7 am with the potential for additional hours. At Phoenix Home Care & Hospice, even one day of care can make a lasting difference. We are looking for a compassionate and dependable caregiver to support a client in the comfort of their home. This Saturday shift plays an important role in providing continuity of care, comfort, and companionship—and more hours may become available in the future. Why this role matters: This isn’t just a weekend shift. It’s an opportunity to build trust, brighten someone’s day, and become a steady presence in their life. Your care and attention will make Saturday a day they can look forward to. What We’re Looking For: We need someone with either a CNA certification or a strong caregiver background. Experience with memory care is especially valuable for this position. Your Responsibilities Will Include: Providing personal care and emotional support Assisting with light housekeeping and meal prep Running occasional errands Supporting daily routines like bathing and dressing Why Choose Phoenix: Our caregivers are the heart of our mission. You’ll work one-on-one with your client and be supported by a team that truly appreciates your efforts. Benefits Include: Weekly direct deposit Paid training Flexible scheduling Competitive pay with recently increased wages Unlimited referral bonuses Recognition and rewards Multiple medical plans and spousal insurance for qualifying employees What You’ll Need to Join Our Team: Be 18 or older with a valid driver’s license Reliable vehicle and current auto insurance Ability to lift 50 lbs. Pass a background check and drug screening Start Something Meaningful This single shift could be the beginning of something great. Join Phoenix and become part of a team that values compassion, integrity, and connection. Apply today. Your Saturday can change someone’s whole week.

Interstate Waste Services is hiring for CDL Class B Front Load Drivers in Danbury, CT    Secure your spot now - they won’t last  Apply Now! A minimum of 1 year of CDL experience and some Roll Off Truck experience is required.  All Drivers must have a valid Class A or B CDL with airbrake endorsement, and a clean driving record.  Monday through Friday with occassional Saturday hours  Hourly Pay rate: $23-$25  Early Start time: 5am-6am  Interested in learning more about this great opportunity? Apply Now!      Apply Now! Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

We are hiring for a live-in case in the Lehigh Valley, PA The case is in the state of Pennsylvania near Allentown. We offer health benefits for full time employees after 90 days of employment. We also offer a 401K with company's match. Must have a valid TB test or chest XR, 2 forms of ID, must have live in experience and 3 professional references from past live in cases. Live in Cases pay $192/day = $1344 per week Call Right at Home- Lehigh County and East Berks County if available or interested 484 350-3075 Online at: https://rahlehighberks.clearcareonline.com/apply/

Henrys Bar and Grill is currently looking for a Line cook to join our team. We are a Gastro-Pub with an Italian/Mediterranean soul in Bronxville located near the Bronxville train station. You are expected to be able to work and operate all stations. We are looking for someone who can work well in a system designed to produce high quality dishes in an efficient manner. Please be passionate about the food and experience you provide. Candidates must have the following criteria: Have experience in a fine dining environment. Have excellent work ethic and take pride in your food. Be clean and keep a clean working environment. Must be a team player. Eagerness to learn and excel in this industry If you feel that this position is for you please attach your resume. Competitive Salary. You can view our menu on our website: www.HenrysBronxville.com Our location is: Henrys Bar and Grill 32 Palmer Ave Bronxville, NY 10708 Looking forward to meeting you. Management.