$18/hour
2814 Pacific Ave SE, Olympia, WA 98501, USA
Join Our Team at Auto Glass Professionals! Customer Service Associate – Olympia, WA Auto Glass Professionals, a veteran and family-owned business, has proudly served Thurston, Lewis, and Mason counties for over 30 years. We are known for our exceptional customer service, attention to detail, and long-lasting results. Now, we’re looking for a Customer Service Associate to join our front office team! This role is key to keeping our operations running smoothly. We need someone who communicates clearly, is reliable, and enjoys solving problems in a fast-paced, customer-focused environment. Every day brings new people and situations, so if you enjoy variety, this could be the perfect fit. Job Duties -Use specialized auto glass software to prepare paperwork, create customer quotes, and manage accounts -Answer customer phone calls and emails, assisting with scheduling and troubleshooting -Coordinate and expedite vehicle drop-off and pickup -Provide professional, in-person service: greet walk-ins, answer questions, and process payments Requirements -High school diploma or equivalent -1 year of customer service experience preferred -Strong math skills -Experience with electronic payments and cash handling -Basic computer knowledge: Excel, Word, email, and POS software Why Work With Us? At Auto Glass Professionals, you’ll be part of a supportive team that values integrity, teamwork, and customer satisfaction. As a locally owned company, we care about our employees as much as we care about our customers.