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Customer Service - Customer Facing

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Location:Washington

Category:Customer Service - Customer Facing

Pest Control Technician63851706633603120

Pest Control Technician

Spring 2025 Hiring Bonus! Get an extra $1,000 when you pass your Washington State License Exams! Issaquah Pest Control: Pest Control Technician Role Overview: We are seeking a self-motivated and teachable Pest Control Technician with an exceptional character and empathetic understanding to join our Residential Pest Control Department—the bread and butter of our organization. This role is crucial in maintaining our commitment to excellence and customer satisfaction through expert pest control services. At Issaquah Pest Control, we provide peace of mind by supporting safe and healthy homes. We listen with empathy, respond with urgency, and act with kindness to deliver fair and sensible home care solutions. Our commitment to a customer-first approach and a superhero mindset empowers us to solve problems efficiently and effectively. Key Responsibilities: Inspect homes for pests, identify infestation sources, and determine treatment needs. Apply treatments to control pests following legal, safety, and company policy guidelines. Advise customers on preventive measures to ensure long-term solutions. Utilize mobile apps for scheduling, reporting, and real-time communication with the team. Achieve customer satisfaction scores, maintain on-time arrivals, and ensure consistent preparedness. Requirements High school diploma or equivalent. Valid driver's license. Exceptional customer service and communication skills. Ability to climb, crawl, crouch, carry, and work in tight spaces and on ladders. Willingness to work outdoors in all weather conditions and handle chemicals safely. Previous experience in a related field is preferred but not required. Candidates without pest control certification will be provided assistance to obtain it. Benefits Competitive hourly pay with performance bonuses based on team and individual achievements. Pay range averages between $22.50 and $30.00 per hour, DOE and including bonuses. Comprehensive health dental, and vision insurance plans Generous paid time off and holidays Comprehensive training program, mentorship, and ongoing development opportunities. Opportunities for a professional development and career advancement within our growing company.

Issaquah, WA, USA

Front Desk Administrator - Southcenter, WA63851108267137121

Front Desk Administrator - Southcenter, WA

Job Type: Full-time Salary: $21.10 per hour Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and helps you build applicable skills to use in your career? If you have customer service skills and a passion for learning, you’ve come to the right place! Candidates with restaurant and hospitality backgrounds are encouraged to apply. About the Company Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have partnered with over 2,000 providers throughout our 17 locations, and we are continuing to grow! About the role This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities. Primary responsibilities Providing excellent customer service over the phone, in person, and via email Creating a warm and welcoming atmosphere for clients Scheduling client appointments Supporting mental health providers with administrative requests Client insurance benefits verification Requirements What you’ll need to be successful: Strong work ethic and ownership of your role Willingness to work through difficult interactions in mental health office setting Ability to multi-task and prioritize Professional written and verbal communication with clients and providers Motivation to receive feedback and continually grow High School Diploma/GED required Minimum of 2 years of related experience preferred Flexibility- we are open Monday-Friday 7:00am-8:00pm and Saturday 8am-4pm Benefits Benefits 75% coverage of health, dental, and vision insurance 15 PTO days accrued annually 6 paid holidays per year 401k matching Life Insurance Professional development training and opportunities for advancement We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health! It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment. Job Type: Full-time Salary: $21.10 per hour

Tukwila, WA, USA

Front Desk Receptionist - Downtown Spokane63850467282689122

Front Desk Receptionist - Downtown Spokane

Job Type: Full-time, Rotating shifts, Occasional weekend shift Salary: $18.00 per hour Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and helps you build applicable skills to use in your career? If you have customer service skills and a passion for learning, you’ve come to the right place! Candidates with restaurant and hospitality backgrounds are encouraged to apply. About the Company Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers. Since opening in 2011, we have partnered with over 1800 providers throughout our 17 locations, and we are continuing to grow! About the role This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities. Please read listing fully for schedule requirements. Primary responsibilities Providing excellent customer service over the phone, in person, and via email Creating a warm and welcoming atmosphere for clients Managing the front desk by helping clients prepare for their visits Scheduling client appointments Supporting mental health providers with administrative requests Client insurance benefits verification Requirements What you’ll need to be successful Strong work ethic and ownership of your role Willingness to work through difficult interactions in mental health office setting Ability to multi-task and prioritize Professional written and verbal communication with clients and providers Motivation to receive feedback and continually grow Flexibility for full time hours during the time we are open Business hours are: Monday -Friday 7am-8pm; Saturday 8am-4pm. Five 8-hour shifts per week during open hours. Benefits We provide our full-time employees with: 75% coverage of health, dental, and vision insurance 15 PTO days accrued annually 6 paid holidays per year 401k matching Life Insurance Professional development training and opportunities for advancement We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health! It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment. Job Type: Full-time, Rotating shifts, Occasional weekend shift Salary: $18.00 per hour

Spokane, WA, USA

Front Desk Administrator - Mountlake Terrace, WA63850358955523123

Front Desk Administrator - Mountlake Terrace, WA

Job Type: Full-time, 100% in-office at Mountlake Terrace, WA location Salary: $21.00 per hour Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and helps you build applicable skills to use in your career? If you have customer service skills and a passion for learning, you’ve come to the right place! Candidates with restaurant and hospitality backgrounds are encouraged to apply. About the Company Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers. Since opening in 2011, we have partnered with over 1,800 providers throughout our 17 locations, and we are continuing to grow! About the role This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities. Primary responsibilities Providing excellent customer service over the phone, in person, and via email Creating a warm and welcoming atmosphere for clients Managing the front desk by helping clients prepare for their visits Scheduling client appointments Supporting mental health providers with administrative requests Client insurance benefits verification Requirements What you’ll need to be successful Strong work ethic and ownership of your role Ability to multi-task and prioritize Willingness to step into uncomfortable situations with clients, providers and coworkers Motivation to receive feedback and continually grow Flexibility- Varying shifts Mon-Fri 7am-8pm and rotating Saturdays 8-4pm (40hrs per week) Benefits We provide our full-time employees with: 75% coverage of health, dental, and vision insurance 15 PTO days accrued annually 6 paid holidays per year 401k matching Life Insurance Professional development training and opportunities for advancement We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health! It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment. Job Type: Full-time Salary: $21.00 per hour

Mountlake Terrace, WA, USA

Entry Level Accounts Receivable Specialist63850056245891124

Entry Level Accounts Receivable Specialist

Job Type: Full-time This position is 100% in-office at our Northgate (Seattle) headquarters. Salary: $21.00/hour Are you looking for a supportive and fast-paced atmosphere? Do you have entry-level office or customer service skills that you're hoping to turn into a career? Push yourself to reach new goals alongside your team in our Accounts Receivable department! About the Company Mindful Support Services is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have added over 1,700 providers throughout our 14 locations and we are continuing to grow! We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. We encourage qualified applicants from all industries to apply, especially front desk, hospitality, and retail. Responsibilities include: Communicate with clients regarding balances, partner with them to ensure accurate information and payment is received.   Strategize with clients on ways to complete their overdue payments. Educate clients on insurance benefit details and financial responsibility. Navigate escalated calls with empathy and healthy boundary-setting. Collaborate with team members to meet department goals and daily tasks. Requirements What you'll need to be successful: Experience in a customer service role with performance metrics Ability to communicate professionally, respectfully, and effectively A resilient mindset to work through difficult calls with compassion Motivation to receive feedback and continually grow A team-oriented mindset to foster collaboration and new ideas Experience with high call volume Working knowledge of Excel (preferred but not required) Basic understanding of health insurance (preferred but not required) Benefits We provide our full-time employees with: 75% coverage of health, dental, and vision insurance Free virtual health plan Health Savings Account 15 PTO days accrued annually 6 paid holidays per year 401(k) with employer matching Life Insurance Professional development training and opportunities for advancement Salary: starting $21.00 per hour, opportunity to increase up to $24 with tenure and performance raises. We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health! It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment.

Seattle, WA, USA

On-Site Interpreting (OSI) Opportunity - Pierce County63849631756675125

On-Site Interpreting (OSI) Opportunity - Pierce County

Prisma International, Inc. (Prisma) is actively seeking qualified, professional Interpreters, to join our team as Independent Contractors. As an Interpreter at Prisma, you will be supporting our State of Washington client with on-site (in person) interpretation (OSI) assignments in Pierce County. There may be opportunities for over-the-phone (OPI) and/or video remote (VRI) assignments. Interpreters needed for interpretation between English and the following languages: Spanish (US) - #1 requested language, plus the following Arabic Burmese Chinese-Cantonese Chinese-Mandarin Chin (all variants) Dari Farsi Hindi Hmong Japanese Khmer (Cambodian) Korean Laotian Mixteco (Bajo and Alto) Polish Portuguese Punjabi Russian Samoan Somali Swahili Thai Ukrainian Vietnamese Please note: This work requires, at minimum, a Washington State Patrol (WSP) background check and residency in the state of Washington. If you've previously undergone a detailed WSP background check (or higher clearance), you would be eligible for a fast-tracked security screening process. Job Description: Ideal Candidate shall be able to provide: Experience with consecutive or simultaneous on-site interpretation between a government representative and non-English speakers Polite forms of expression, enunciation, and a high-level of customer service. Deliver correct concepts and meanings between speaker and the Limited English Proficient (LEP) speaker. Correct grammar, clarity and tones between the two languages. Experience with following the speakers’ direction, professionally interject when clarification is needed, and manage the flow of a conversation. Refrain from side conversations with the LEP and entering into any disagreement with the customer or LEP Compliance with applicable ethics and standards Experience in the healthcare, legal, medical, government or court industries. Requirements MINIMUM REQUIREMENTS: At least one (1) year of on-site consecutive or simultaneous interpreting experience Two (2) professional references that can vouch for your work as an on-site consecutive or simultaneous interpreter Minimum age: Must be 18+ years or older Minimum education: Must have High School Diploma Must reside in the state of Washington Full fluency in English and demonstrated native or near-native level proficiency in target language Able to provide at least one of the following accreditations: Washington State Department of Social Health Services (DSHS) Language Testing and Certification (LTC). American Translation Association (ATA) Trained or accredited through a higher education institution SECURITY REQUIREMENTS: Interpreters must have an active Washington State Patrol background check OR be able to provide a background clearance greater than a Washington State Patrol background check. DESIRED SKILLS: Experience working with Washington State agencies such as WA Department of L&I, WA State Patrol, WA Department of Agriculture, WA Department of Commerce, etc.

Tacoma, WA, USA

Negotiable Salary

On-Site Interpreting (OSI) Opportunity - Spokane County63849631777539126

On-Site Interpreting (OSI) Opportunity - Spokane County

Prisma International, Inc. (Prisma) is actively seeking qualified, professional Interpreters, to join our team as Independent Contractors. As an Interpreter at Prisma, you will be supporting our State of Washington client with on-site (in person) interpretation (OSI) assignments in Spokane County. There may be opportunities for over-the-phone (OPI) and/or video remote (VRI) assignments. Interpreters needed for interpretation between English and the following languages: Spanish (US) - #1 requested language, plus the following Arabic Burmese Chinese-Cantonese Chinese-Mandarin Chin (all variants) Dari Farsi Hindi Hmong Japanese Khmer (Cambodian) Korean Laotian Mixteco (Bajo and Alto) Polish Portuguese Punjabi Russian Samoan Somali Swahili Thai Ukrainian Vietnamese Please note: This work requires, at minimum, a Washington State Patrol (WSP) background check and residency in the state of Washington. If you've previously undergone a detailed WSP background check (or higher clearance), you would be eligible for a fast-tracked security screening process. Job Description: Ideal Candidate shall be able to provide: Experience with consecutive or simultaneous on-site interpretation between a government representative and non-English speakers Polite forms of expression, enunciation, and a high-level of customer service. Deliver correct concepts and meanings between speaker and the Limited English Proficient (LEP) speaker. Correct grammar, clarity and tones between the two languages. Experience with following the speakers’ direction, professionally interject when clarification is needed, and manage the flow of a conversation. Refrain from side conversations with the LEP and entering into any disagreement with the customer or LEP Compliance with applicable ethics and standards Experience in the healthcare, legal, medical, government or court industries. Requirements MINIMUM REQUIREMENTS: At least one (1) year of on-site consecutive or simultaneous interpreting experience Two (2) professional references that can vouch for your work as an on-site consecutive or simultaneous interpreter Minimum age: Must be 18+ years or older Minimum education: Must have High School Diploma Must reside in the state of Washington Full fluency in English and demonstrated native or near-native level proficiency in target language Able to provide at least one of the following accreditations: Washington State Department of Social Health Services (DSHS) Language Testing and Certification (LTC). American Translation Association (ATA) Trained or accredited through a higher education institution SECURITY REQUIREMENTS: Interpreters must have an active Washington State Patrol background check OR be able to provide a background clearance greater than a Washington State Patrol background check. DESIRED SKILLS: Experience working with Washington State agencies such as WA Department of L&I, WA State Patrol, WA Department of Agriculture, WA Department of Commerce, etc.

Spokane, WA, USA

Negotiable Salary

On-Site Interpreting (OSI) Opportunity - Thurston County63849631797635127

On-Site Interpreting (OSI) Opportunity - Thurston County

Prisma International, Inc. (Prisma) is actively seeking qualified, professional Interpreters, to join our team as Independent Contractors. As an Interpreter at Prisma, you will be supporting our State of Washington client with on-site (in person) interpretation (OSI) assignments in Thurston County. There may be opportunities for over-the-phone (OPI) and/or video remote (VRI) assignments. Interpreters needed for interpretation between English and the following languages: Spanish (US) - #1 requested language, plus the following Arabic Burmese Chinese-Cantonese Chinese-Mandarin Chin (all variants) Dari Farsi Hindi Hmong Japanese Khmer (Cambodian) Korean Laotian Mixteco (Bajo and Alto) Polish Portuguese Punjabi Russian Samoan Somali Swahili Thai Ukrainian Vietnamese Please note: This work requires, at minimum, a Washington State Patrol (WSP) background check and residency in the state of Washington. If you've previously undergone a detailed WSP background check (or higher clearance), you would be eligible for a fast-tracked security screening process. Job Description: Ideal Candidate shall be able to provide: Experience with consecutive or simultaneous on-site interpretation between a government representative and non-English speakers Polite forms of expression, enunciation, and a high-level of customer service. Deliver correct concepts and meanings between speaker and the Limited English Proficient (LEP) speaker. Correct grammar, clarity and tones between the two languages. Experience with following the speakers’ direction, professionally interject when clarification is needed, and manage the flow of a conversation. Refrain from side conversations with the LEP and entering into any disagreement with the customer or LEP Compliance with applicable ethics and standards Experience in the healthcare, legal, medical, government or court industries. Requirements MINIMUM REQUIREMENTS: At least one (1) year of on-site consecutive or simultaneous interpreting experience Two (2) professional references that can vouch for your work as an on-site consecutive or simultaneous interpreter Minimum age: Must be 18+ years or older Minimum education: Must have High School Diploma Must reside in the state of Washington Full fluency in English and demonstrated native or near-native level proficiency in target language Able to provide at least one of the following accreditations: Washington State Department of Social Health Services (DSHS) Language Testing and Certification (LTC). American Translation Association (ATA) Trained or accredited through a higher education institution SECURITY REQUIREMENTS: Interpreters must have an active Washington State Patrol background check OR be able to provide a background clearance greater than a Washington State Patrol background check. DESIRED SKILLS: Experience working with Washington State agencies such as WA Department of L&I, WA State Patrol, WA Department of Agriculture, WA Department of Commerce, etc.

Olympia, WA, USA

Negotiable Salary

On-Site Interpreting (OSI) Opportunity - Clark County63849631817857128

On-Site Interpreting (OSI) Opportunity - Clark County

Prisma International, Inc. (Prisma) is actively seeking qualified, professional Interpreters, to join our team as Independent Contractors. As an Interpreter at Prisma, you will be supporting our State of Washington client with on-site (in person) interpretation (OSI) assignments in Clark County. There may be opportunities for over-the-phone (OPI) and/or video remote (VRI) assignments. Interpreters needed for interpretation between English and the following languages: Spanish (US) - #1 requested language, plus the following Arabic Burmese Chinese-Cantonese Chinese-Mandarin Chin (all variants) Dari Farsi Hindi Hmong Japanese Khmer (Cambodian) Korean Laotian Mixteco (Bajo and Alto) Polish Portuguese Punjabi Russian Samoan Somali Swahili Thai Ukrainian Vietnamese Please note: This work requires, at minimum, a Washington State Patrol (WSP) background check and residency in the state of Washington. If you've previously undergone a detailed WSP background check (or higher clearance), you would be eligible for a fast-tracked security screening process. Job Description: Ideal Candidate shall be able to provide: Experience with consecutive or simultaneous on-site interpretation between a government representative and non-English speakers Polite forms of expression, enunciation, and a high-level of customer service. Deliver correct concepts and meanings between speaker and the Limited English Proficient (LEP) speaker. Correct grammar, clarity and tones between the two languages. Experience with following the speakers’ direction, professionally interject when clarification is needed, and manage the flow of a conversation. Refrain from side conversations with the LEP and entering into any disagreement with the customer or LEP Compliance with applicable ethics and standards Experience in the healthcare, legal, medical, government or court industries. Requirements MINIMUM REQUIREMENTS: At least one (1) year of on-site consecutive or simultaneous interpreting experience Two (2) professional references that can vouch for your work as an on-site consecutive or simultaneous interpreter Minimum age: Must be 18+ years or older Minimum education: Must have High School Diploma Must reside in the state of Washington Full fluency in English and demonstrated native or near-native level proficiency in target language Able to provide at least one of the following accreditations: Washington State Department of Social Health Services (DSHS) Language Testing and Certification (LTC). American Translation Association (ATA) Trained or accredited through a higher education institution SECURITY REQUIREMENTS: Interpreters must have an active Washington State Patrol background check OR be able to provide a background clearance greater than a Washington State Patrol background check. DESIRED SKILLS: Experience working with Washington State agencies such as WA Department of L&I, WA State Patrol, WA Department of Agriculture, WA Department of Commerce, etc.

Vancouver, WA, USA

Negotiable Salary

On-Site Interpreting (OSI) Opportunity - King County63849631839361129

On-Site Interpreting (OSI) Opportunity - King County

Prisma International, Inc. (Prisma) is actively seeking qualified, professional Interpreters, to join our team as Independent Contractors. As an Interpreter at Prisma, you will be supporting our State of Washington client with on-site (in person) interpretation (OSI) assignments in King County. There may be opportunities for over-the-phone (OPI) and/or video remote (VRI) assignments. Interpreters needed for interpretation between English and the following languages: Spanish (US) - #1 requested language, plus the following Arabic Burmese Chinese-Cantonese Chinese-Mandarin Chin (all variants) Dari Farsi Hindi Hmong Japanese Khmer (Cambodian) Korean Laotian Mixteco (Bajo and Alto) Polish Portuguese Punjabi Russian Samoan Somali Swahili Thai Ukrainian Vietnamese Please note: This work requires, at minimum, a Washington State Patrol (WSP) background check and residency in the state of Washington. If you've previously undergone a detailed WSP background check (or higher clearance), you would be eligible for a fast-tracked security screening process. Job Description: Ideal Candidate shall be able to provide: Experience with consecutive or simultaneous on-site interpretation between a government representative and non-English speakers Polite forms of expression, enunciation, and a high-level of customer service. Deliver correct concepts and meanings between speaker and the Limited English Proficient (LEP) speaker. Correct grammar, clarity and tones between the two languages. Experience with following the speakers’ direction, professionally interject when clarification is needed, and manage the flow of a conversation. Refrain from side conversations with the LEP and entering into any disagreement with the customer or LEP Compliance with applicable ethics and standards Experience in the healthcare, legal, medical, government or court industries. Requirements MINIMUM REQUIREMENTS: At least one (1) year of on-site consecutive or simultaneous interpreting experience Two (2) professional references that can vouch for your work as an on-site consecutive or simultaneous interpreter Minimum age: Must be 18+ years or older Minimum education: Must have High School Diploma Must reside in the state of Washington Full fluency in English and demonstrated native or near-native level proficiency in target language Able to provide at least one of the following accreditations: Washington State Department of Social Health Services (DSHS) Language Testing and Certification (LTC). American Translation Association (ATA) Trained or accredited through a higher education institution SECURITY REQUIREMENTS: Interpreters must have an active Washington State Patrol background check OR be able to provide a background clearance greater than a Washington State Patrol background check. DESIRED SKILLS: Experience working with Washington State agencies such as WA Department of L&I, WA State Patrol, WA Department of Agriculture, WA Department of Commerce, etc.

Seattle, WA, USA

Negotiable Salary

On-Site Interpreting (OSI) Opportunity - Snohomish County638496317365791210

On-Site Interpreting (OSI) Opportunity - Snohomish County

Prisma International, Inc. (Prisma) is actively seeking qualified, professional Interpreters, to join our team as Independent Contractors. As an Interpreter at Prisma, you will be supporting our State of Washington client with on-site (in person) interpretation (OSI) assignments in Snohomish County. There may be opportunities for over-the-phone (OPI) and/or video remote (VRI) assignments. Interpreters needed for interpretation between English and the following languages: Spanish (US) - #1 requested language, plus the following Arabic Burmese Chinese-Cantonese Chinese-Mandarin Chin (all variants) Dari Farsi Hindi Hmong Japanese Khmer (Cambodian) Korean Laotian Mixteco (Bajo and Alto) Polish Punjabi Portuguese Russian Samoan Somali Swahili Thai Ukrainian Vietnamese Please note: This work requires, at minimum, a Washington State Patrol (WSP) background check and residency in the state of Washington. If you've previously undergone a detailed WSP background check (or higher clearance), you would be eligible for a fast-tracked security screening process. Job Description: Ideal Candidate shall be able to provide: Experience with consecutive or simultaneous on-site interpretation between a government representative and non-English speakers Polite forms of expression, enunciation, and a high-level of customer service. Deliver correct concepts and meanings between speaker and the Limited English Proficient (LEP) speaker. Correct grammar, clarity and tones between the two languages. Experience with following the speakers’ direction, professionally interject when clarification is needed, and manage the flow of a conversation. Refrain from side conversations with the LEP and entering into any disagreement with the customer or LEP Compliance with applicable ethics and standards Experience in the healthcare, legal, medical, government or court industries. Requirements MINIMUM REQUIREMENTS: At least one (1) year of on-site consecutive or simultaneous interpreting experience Two (2) professional references that can vouch for your work as an on-site consecutive or simultaneous interpreter Minimum age: Must be 18+ years or older Minimum education: Must have High School Diploma Must reside in the state of Washington Full fluency in English and demonstrated native or near-native level proficiency in target language Able to provide at least one of the following accreditations: Washington State Department of Social Health Services (DSHS) Language Testing and Certification (LTC). American Translation Association (ATA) Trained or accredited through a higher education institution SECURITY REQUIREMENTS: Interpreters must have an active Washington State Patrol background check OR be able to provide a background clearance greater than a Washington State Patrol background check. DESIRED SKILLS: Experience working with Washington State agencies such as WA Department of L&I, WA State Patrol, WA Department of Agriculture, WA Department of Commerce, etc.

Everett, WA, USA

Negotiable Salary

Customer Support Specialist I638488797424651211

Customer Support Specialist I

This position works under close to moderate supervision to provide resolutions to end-users (customers) by performing a question diagnosis while guiding customers through step-by-step solutions. This support is provided by clearly communicating technical solutions in a user-friendly and professional manner. This position will provide software demonstrations on functionality and new features for current and potential customers and help set up system environments. Alliance Enterprises develops software solutions that make a meaningful difference in the lives of vocational counsellors and the individuals they serve. Since 1981, Alliance has led the way in delivering cutting-edge, people-centered technology backed by exceptional customer service, technical support, and the highest standards of security and data compliance. We are committed to an accessible future and empowering people with the tools they need to succeed. Here is a little window into our company: Alliance Enterprises was acquired by Valsoft and now operates under the Aspire Software portfolio. Aspire Software, the operational arm of Valsoft Corp, operates and manages Valsoft’s global portfolio of wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio. The successful candidates can be based anywhere in the US, working in a remote work model! What your day will look like: Duties and Responsibilities Troubleshoot support issues of a proprietary case management system Utilize internal and external tools to achieve a positive outcome for our customers Assist on-premise and hosted customers in updating and maintaining their systems including add-on products to also meet federal reporting or accessibility requirements Demonstrate the ability to adapt to an ever-changing software development life cycle including modern technologies and requirements Maintain quality case documentation, including formatting standards and styles Maintain case movement expectations Understand specifications and basic code reading skills Depend on others for instruction, guidance, and direction Communicate clearly for assigned duties both written and spoken Provide timely updates on assigned work to relevant stakeholders Supervisory Responsibilities None Requirements About You: Required Skills and Abilities Required to participate in daily scrums Required to participate in weekly support triages Required to participate in support training activities Ability to collaborate with customers on issues and inquires with moderate supervision Ability to work cases within contractual service level agreements Ability to perform duties as a Project Implementation Support Assistant Proficient in Microsoft Office; Word, Excel, PowerPoint, and Teams Preferred Education and Experience High school diploma or GED required Associate Degree or equivalent years of experience 2 years’ experience in customer support Previous experience supporting a proprietary database software Basic understanding of relational database management systems (RDBMS) Basic understanding of the software development life cycle (SDLC) Basic networking knowledge to include connectivity, TCP-IP, DHCP, DNS, LAN/WAN Basic understanding of Microsoft SQL Server to include creating basic select queries and reading stored procedures Basic understanding of Microsoft Internet Information Server (IIS) Basic understanding of analytics using Power BI or Tableau Basic Programming Skills or Visual Studio experience Familiarity with Vocational Rehabilitation Travel Required None Physical Requirements Prolonged periods sitting at a desk and working on a computer Operation of a computer and typical office machinery Must be able to lift up to 15 pounds at times Affirmative Action and Equal Employment Opportunity Alliance is an Equal Opportunity Employer. If you require reasonable accommodations to perform any of these duties, please contact: HR@allianceenterprises.com. For further information about Alliance Enterprises, you can visit our website at http://www.allianceenterprises.com. We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Work From Home Wellness Resources Short Term Disability

Negotiable Salary

On-Site Interpreting (OSI) Opportunity638475857260831212

On-Site Interpreting (OSI) Opportunity

Prisma International, Inc. (Prisma) is actively seeking qualified, professional Interpreters, to join our team as Independent Contractors. As an Interpreter at Prisma, you will be supporting our State of Washington client with on-site (in person) interpretation (OSI) assignments. There may be opportunities for over-the-phone (OPI) and/or video remote (VRI) assignments. Interpreters needed for interpretation between English and the following languages: Spanish (US) - #1 requested language, plus the following Arabic Burmese Chinese-Cantonese Chinese-Mandarin Chin (all variants) Dari Farsi Hindi Hmong Japanese Khmer (Cambodian) Korean Laotian Mixteco (Bajo and Alto) Polish Punjabi Russian Samoan Somali Swahili Thai Ukrainian Vietnamese Please note: This work requires, at minimum, a Washington State Patrol (WSP) background check and residency in the state of Washington. If you've previously undergone a detailed WSP background check (or higher clearance), you would be eligible for a fast-tracked security screening process. Job Description: Ideal Candidate shall be able to provide: Experience with consecutive or simultaneous on-site interpretation between a government representative and non-English speakers Polite forms of expression, enunciation, and a high-level of customer service. Deliver correct concepts and meanings between speaker and the Limited English Proficient (LEP) speaker. Correct grammar, clarity and tones between the two languages. Experience with following the speakers’ direction, professionally interject when clarification is needed, and manage the flow of a conversation. Refrain from side conversations with the LEP and entering into any disagreement with the customer or LEP Compliance with applicable ethics and standards Experience in the healthcare, legal, medical, government or court industries. Requirements MINIMUM REQUIREMENTS: At least one (1) year of on-site consecutive or simultaneous interpreting experience Two (2) professional references that can vouch for your work as an on-site consecutive or simultaneous interpreter Minimum age: Must be 18+ years or older Minimum education: Must have High School Diploma Must reside in the state of Washington Full fluency in English and demonstrated native or near-native level proficiency in target language Able to provide at least one of the following accreditations: Washington State Department of Social Health Services (DSHS) Language Testing and Certification (LTC). American Translation Association (ATA) Trained or accredited through a higher education institution SECURITY REQUIREMENTS: Interpreters must have an active Washington State Patrol background check OR be able to provide a background clearance greater than a Washington State Patrol background check. DESIRED SKILLS: Experience working with Washington State agencies such as WA Department of L&I, WA State Patrol, WA Department of Agriculture, WA Department of Commerce, etc.

Seattle, WA, USA

Negotiable Salary

Autobody CSR638453608197151213

Position Overview: CSN Collision is seeking an energetic and customer-oriented Autobody Customer Service Representative (CSR) to join our dynamic team. The CSR will be the first point of contact for our customers, providing exceptional service and support throughout the repair process. Our ideal candidate thrives in a fast-paced environment and can effectively communicate with clients, manage their expectations, and coordinate scheduling for repair services. Key Responsibilities: Greeting customers and providing them with information about our services. Creating and maintaining repair orders, scheduling appointments, and ensuring timely communication with customers regarding the status of their repairs. Handling customer inquiries and resolving issues promptly and professionally. Collaborating with technicians and the management team to ensure quality repairs are completed on time. Processing insurance claims and assisting customers with paperwork and necessary documentation. Ensuring customer satisfaction by following up after service completion to confirm satisfaction and address any concerns. Requirements Qualifications: High school diploma or equivalent (required). Previous experience in customer service, preferably in the automotive or collision repair industry (preferred). Strong verbal and written communication skills. Excellent organizational skills and attention to detail. Ability to work effectively in a fast-paced and team-oriented environment. Proficient in computer software and customer management systems. Valid driver's license is required. Personal Attributes: Professional demeanor and positive attitude. Strong problem-solving skills and ability to handle difficult situations with clients. Commitment to providing an exceptional customer experience. Benefits Dental care Extended health care On-site parking Paid time off Vision care Wellness program Performance based team pay (Please enquire within) Schedule: 8 hour shift Day shift Monday to Friday Overtime Supplemental Pay: Bonus pay Overtime pay Signing bonus We appreciate the time that all applicants have taken when applying for this position, however, only the candidates that are chosen for an interview will be notified by phone or email. Please note, all matters of confidentiality will be strictly adhered to at all times.

Bremerton, WA, USA

Negotiable Salary

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