Victims & Young Offender Support Specialist (Wasilla)

Apply here: https://secure4.saashr.com/ta/6155635.careers?ShowJob=654760262 Job Category: Education & Community Services, Regular, 40 hours per week, 12 months per year Employee Type: FT Non-Exempt Agency Overview At Neighborhood House (NH), our vision is a healthy, diverse, and welcoming community, free of poverty and racism, where all people thrive. We serve over 16,000 individuals in Seattle/South King County in the areas of early learning, youth development, citizenship, employment, health, housing, resource navigation, and aging adults. In addition to direct services, we use our experience and deep connection to our communities to advocate for equitable access to services, and policy changes that advance equity for all. Neighborhood House is on a mission to becoming a multi-cultural, anti-racist agency. We are achieving this by sharing power, listening to and learning from each other and our communities, and working to repair past inequities. We are building a culture where equity is the foundation, inclusiveness is the default, and access for marginalized communities is the norm.  Our Agency Values include Community, Equity, Integrity, Relationships, and Sustainability. More information about our Agency Values can be found here. Click here for more details about our benefits program. The Aging & Disability Services Care Coordinator III’s primary responsibility is to support older adults, individuals with disabilities, and their caregivers to achieve their goals for community and independent living. Care Coordinators will conduct initial assessments with potential clients to confirm program eligibility and identify the client’s goals. Care Coordinators will then work closely with clients and families to navigate the complex social and health services delivery systems, and collaborate with the client’s medical, mental health, social services and other providers to assist the client to maintain the highest level of stability and independence in the community. Clients can qualify for comprehensive case management services through a number of different programs, and therefore Care Coordinators will be trained to work within the policies of these different eligibility groups. This position will serve clients who are eligible for the Health Home program, and other care coordination funding through the King County Area Agency on Aging. ADS Care Coordinator III’s utilize clinical skills and evidence-based approaches to support highly vulnerable clients with very complex health and social service needs. Care Coordinator III’s must have in-depth knowledge and experience leading therapeutic interventions for clients with co-occurring health and mental health challenges. Care Coordinator III’s will frequently collaborate with other ADS and NH staff, taking direct referrals, providing division-wide training opportunities, and serving as a program expert. Responsibilities  Maintain and support a caseload of at least 55 active clients with complex health and social service needs each month.  Conduct initial and ongoing client-centered assessments in accordance with program requirements and utilizing the appropriate program tools based on the client’s eligibility and resources.  Utilize evidence-based, clinical approaches and therapeutic techniques to promote program participation and develop strong therapeutic relationships with clients in an effort to empower the client to reach his/her/their goals. Visit clients at their home or at the location of his/her/their choosing.  Generate, update, and document client-centered care plans based on the client’s goals and in accordance the program policies for that client’s eligibility.  Research, identify, and coordinate resources and intervention services focused on promoting the client’s goals.  Provide information and education to the client and their caregiver(s) about the healthcare and social services systems and chronic disease management to help the client become more confident in managing his/her/their community living; empower the client to be an active participant in the care planning process.  Follow up on referrals and services, providing advocacy for client needs; ensure that the client is connected to appropriate, effective services in a timely manner.  Maintain strong partnerships with health and community service providers, government entities, and housing authorities.  Collaborate with division leadership to plan, organize, and lead trainings for ADS staff on relevant psychoeducational and therapeutic techniques that could benefit clients served across the division. Provide clinical expertise in clinical case reviews, training, group supervision, and case consultations.  Maintain timely, accurate, and complete records of all clients and client services in accordance with program requirements. Actively engage in ongoing continuous quality improvement to enhance program operations. Observe patterns in client needs and interests. Communicate these needs or service gaps to the team and participate in shared problem solving. Complete all required trainings and seek out opportunities to further develop clinical skills in an effort to improve service delivery to clients. Assist in organizing and facilitating team and community events to address community needs. Represent the agency by participating in activities, networks and professional organizations related to program areas.  Work with a cooperative, solution-focused spirit within the program, across NH departments, and with partner organizations. Perform other duties as assigned. Qualifications Minimum Qualifications  Bachelor's Degree in social work, psychology, social services, human services, behavioral sciences or related field and two years of paid social services experience; or Bachelor Degree in unrelated field and four years of paid social services experience, AND approval from funder for a waiver to the standard minimum qualifications.  Direct experience serving older adults and/or individuals with disabilities and their families; knowledge of related issues and social/health related resources specific to these client groups. Training and experience in Motivational Interviewing, Problem Solving Therapy, Cognitive Behavioral Therapy or other similar therapeutic approaches. Experience recruiting and maintaining a caseload of voluntary clients for a health and wellness program despite multiple barriers to engagement. Ability to work with limited supervision and considerable self-direction. Demonstrated ability to perform job duties within the context of complex regulations and definitions and to complete extensive technical documentation. Proven organizational skills, attention to detail and the ability to manage multiple tasks, including the ability to work on multiple projects. Good listening and oral/written communications skills and a non-judgmental, positive, problem-solving attitude with individuals from a wide range of cultural backgrounds.  Computer literacy, including MS Office. Willingness to comply with established agency policies and performance standards, which may include productivity/personal responsibility, client/customer services, teamwork, and maintaining a professional demeanor. Must have reliable, independent transportation for frequent travel to client homes and between sites. Required Credentials Must pass Neighborhood House background check requirements. Position requires Washington State bi-annual criminal background re-check. Post-Hire on-the-job Training Requirements Current First Aid Certificate within 30 days of hire. Current CPR Certificate within 30 days of hire. Sexual Harassment Training within 30 days of hire. Child Abuse and Neglect training (within 2 weeks of hire). Family Development Certification (must be obtained within 12 months of hire). TCARE Certification (within 12 months of hire). Person Centered Options Training (must be obtained within 6 months of hire). Employment Practice Neighborhood House is committed to diversity and to equal opportunity employment. As an equal opportunity employer, we support and follow federal, state and local laws prohibiting employment discrimination. Neighborhood House does not exclude, deny benefits to, or otherwise discriminate on the basis of race, age, sex, color, creed, religion, caste, disability, national origin, marital status, mental or physical ability including HIV status, height, weight, veteran status, military obligations, sexual orientation and expression of gender identity, or any other classification protected by law. Management and HR staff are committed to ensuring that all personnel decisions that affect employees, clients, volunteers, and board members are made in accordance with the equal employment opportunity principles of nondiscrimination. For more information Inquiries may be directed to People and Culture at (206) 461-8430 or by e-mail to jobs@nhwa.org.

Wave Aquatics is now hiring for lifeguards at the Juanita Aquatics Center at Juanita High School (Kirkland, WA) and the Redmond Pool (Redmond, WA). Job Summary: Lifeguards ensure the safety and well-being of all guests at Wave Aquatics swimming pool facilities. As a lifeguard, you will play a crucial role in providing excellent guest services while ensuring compliance with safety regulations. You have a responsibility to maintain a safe environment and possess the ability to respond effectively in emergency situations. Key Responsibilities: Enforce pool rules and regulations Prioritize safety of everyone in the facility at all times Actively scan and be fully attentive while guarding on stand to Red Cross Safety Standards Complete cleaning tasks when off stand and stay emergency-ready at all times Execute Emergency Action Plans correctly and quickly in the event of an accident or injury Prepare facilities for upcoming programs (lane lines, bulkhead move, equipment, etc.) Perform daily checks of safety equipment (backboard, rescue equipment, First Aid kit, etc.) Monitor pool water chemistry through water testing; ensure that all required chemical checks are happening and recorded appropriately Perform maintenance duties to maintain a clean and safe facility Provide excellent in-person and over-the-phone customer service to all guests who enter the facility Report and advise all concerns to the Pool Directors Attend all in-service trainings Complete opening and closing facility procedures Complete incident reports, accident reports, theft reports, and vandalism reports as deemed required Abide and uphold all policies and procedures set forth by the Wave Aquatics Handbook Qualifications 16 years of age or older High School Diploma or GED (In Progress OK) Proven swimming ability with a strong understanding of water safety practices Valid American Red Cross Lifeguard/First Aid/CPR Certification (or ability to obtain certification prior to start date) Flexible availability, including nights, weekends, and holidays Strong communication skills with the ability to interact positively with guests of all ages Ability to perform heavy lifting (up to 75 pounds) as required for equipment handling and maintenance tasks Capable of responding calmly and effectively in emergencies Work Environment: Pool Facility Atmosphere: The work environment includes pool areas, which can be warm, humid, and noisy due to activity in and around the water. Physical Demands: The role will be located at the swimming pool. Role will require standing, walking, and lifting equipment or supplies up to 75 pounds. There may also be occasional exposure to chemicals used in pool maintenance (e.g., chlorine) and wet or slippery surfaces Safety Awareness: The employee must be aware of water safety rules and regulations and work closely with other staff to ensure a safe environment Variable Hours: Schedule may require flexibility and could include early morning, evening, or weekend shifts Hourly Pay: $17.50 - $20.00 per hour DOE Benefits: Eligible for those who regularly work more than 30 hours per week Apply today at www.waveaquatics.org/employment.

EMPLOYMENT OPPORTUNITY The Energy Intake Assistant will pre-screen energy specific clients, schedule appointments, assist with document collection and data entry. The Assist will also provide general clerical support to the Energy Program Specialists and team. This will be a full-time position at 37.5 hours per week. Preference will be given to those bilingual in Spanish/English. All training will be provided on the job. JOB DUTIES AND RESPONSIBILITES INCLUDE: 1. Screens clients, schedules appointments, and responds to inquiries regarding the Energy Program. 2. Monitors Daysmart software for online applications. Contacts customer to complete intake form in Docuware. 3. Assists online and in-person clients in completing the Energy Assistance application. 4. Performs appointment confirmation calls at 10-day and 1-day intervals. 5. Organizes and maintains daily intake forms for Energy Program Specialists. 6. Process incoming mail and electronic mail for Energy Program. Scan and file incoming documents into Docuware. 7. Serve as point person for energy@ email address. Respond and manage incoming emails. 8. Provides basic home energy conversation education through printed flyer/brief review with clients. 9. Enters client information into multiple agency databases. 10. Process PSE help files electronically. 11. Provide clerical support functions for Energy Program Specialists at the direction of the Energy Program Manager. 12. Coordinate with Resource Specialists regarding client calls and scheduling appointments. 13. Contact utilities on behalf of clients to help set up payment arrangements as needed. 14. Assists clients at reception area as a back up to Energy Program Specialists. 15. Assist with program outreach events as needed. 16. Participate in agency and team meetings and trainings as required. 17. Other duties assigned by management. QUALIFICATIONS INCLUDE: Education & Experience: -High School Diploma or GED/HSE minimum required. -Basic clerical skills (filing, math, calculator, data entry, legible writing) required. -Or a combination of education/experience meeting required job qualifications. License(s) & Certification(s): -Valid driver’s license and auto liability insurance required for work related travel. -First Aid & CPR Certified. (within 6 months of hire) Skills & Abilities: -Spanish/English bilingual preferred, additional languages helpful. -Must have strong attention to detail. -Ability to learn and use agency databases, such as Docuware, VMware, EmpowOR. -Strong organization and time management required, with ability to multi-task. -Work independently, and as a team member; self-motivated. -Must have strong and effective communication skills (oral and written). -Ability to be an effective and positive ambassador for the agency. -Competency of standard office procedures and equipment. -Ability to navigate Microsoft Office applications, including Microsoft 365, Excel, Word, Teams and Outlook. -Demonstrated ability to work harmoniously with people from varied cultural, socioeconomic, educational and experiential backgrounds. COMPENSATION AND BENEFITS Pay range between $17.49-$19.32 per hour (DOE) Benefits include: -Medical & Dental Insurance including Rx and Vision -Life Insurance and AD&D coverage -Retirement Plan -Employee Assistance Program -Paid Sick and Vacation Leave -12 Holidays per year -Health club discount (Community Action reserves right to modify, amend, or terminate any benefit at any time for any reason.) TO APPLY: Qualified candidates are encouraged to apply by providing ALL items requested. Please submit the following: (1) Community Action Application (2) Resume (3) Letter of Interest. You can find all job announcements and apply online on our website at www.communityactionskagit.org Community Action of Skagit County reserves the right to extend application deadlines and to modify the selection schedule without notice, to form eligibility lists for, or make appointments to, other positions with similar employment requirements. Community Action of Skagit County is an Equal Opportunity Employer. Should you require accommodation in the application process, please contact our HR Department.

EMPLOYMENT OPPORTUNITY The Resource Specialist greet, welcome, and screen visitors in person and over the phone for all relevant/eligible services and programs internally and throughout the county. They act as a liaison between all visitors and agency staff. The specialists are trained and expected to be experts in resources and referrals. They are expected to greet, listen, build trust, and understand the needs of visitors in order to assess, navigate, and connect them to services appropriately. We are looking for two dynamic people to join our Resource Center team! The position will be full time at 37.5 hours per week. Bilingual in Spanish/English is highly preferred, but not required. All training provided on the job for those that have a passion for serving and helping our community. JOB DUTIES AND RESPONSIBILITES INCLUDE: 1. Answer assigned phone lines, screen, and direct calls to appropriate staff or department. 2. Greet, welcome, screen and direct all clients, donors, community members, and visitors walking into the agency. 3. Maintain a positive, service-oriented attitude at all times. Interact with participants in a respectful manner that fosters self-esteem and empowerment. 4. Screen clients/potential clients, administer intake forms, review intakes for referrals and services, enter data, schedule appointments, provide resources, and warm handoffs as applicable. 5. Determine eligibility for CA services and coordinate referrals with appropriate program staff, ensuring that clients are connected to services with appropriate follow through. 6. Assist clients online and in-person in completing program applications, paperwork, and scheduling of appointments. 7. Issue or provide vouchers, critical needs, and outreach essentials, as applicable. Verify and track data accordingly. 8. Perform appointment confirmation calls, as assigned. 9. Assist with PSE file, as assigned. 10. Track calls and types of requests that come in over the phone, in person, and by email. 11. Keep reception area and waiting room clean and tidy. 12. Ensure clean and accurate data entry. Assist others with data entry as assigned. 13. Provide general clerical support functions as assigned. 14. Provide coverage for breaks and lunches for other service screeners. 15. May be asked to provide Service Screening coverage at other agency locations. 16. Participate in agency and team meetings and trainings as required. 17. Other duties assigned by management. QUALIFICATIONS INCLUDE: Education & Experience: -High School Diploma or GED/HSE minimum required. AA Degree in Social Services or related field preferred. -Social service experience or a desire to work in social services preferred. -Previous customer service experience required. Or a combination of education/experience meeting required job qualifications. License(s) & Certification(s): -Valid driver’s license and auto liability insurance required for work related travel. -Training necessary (within 6 months of hire): Blood borne Pathogens, First Aid/CPR, Safety, HIPAA, de-escalation and Narcan administration. Skills & Abilities: -Spanish/English bilingual preferred, additional languages helpful. -Basic clerical skills (filing, math, calculator, data entry, legible writing) required. -Excellent customer service skills. -Ability to set boundaries, resolve conflict, problem solve, and de-escalate issues. -Must be reliable, dependable, and demonstrate regular physical attendance. -Must be able to defuse difficult situation. -Active listening, open-mindedness, and empathetic skills. -Self-motivated, flexible, adaptive, and resourceful critical thinking skills. -Strong organization and time management required, with ability to multi-task. -Must have strong and effective communication skills (oral and written). -Ability to be an effective and positive ambassador for the agency. -Competency of standard office procedures and equipment. -Ability to navigate Microsoft Office applications, including Microsoft 365, Excel, Word, Teams and Outlook. -Demonstrated ability to work harmoniously with people from varied cultural, socioeconomic, educational and experiential backgrounds. COMPENSATION AND BENEFITS Starting Pay range between $19.45 - $21.46 per hour (DOE) Benefits include: Medical & Dental Insurance including Rx and Vision Life Insurance and AD&D coverage SIMPLE IRA Retirement Plan (3% Employer Match) Employee Assistance Program Paid Sick and Vacation Leave 12 Holidays per year Health club discount (Community Action reserves right to modify, amend, or terminate any benefit at any time for any reason.) TO APPLY: Qualified candidates are encouraged to apply by providing ALL items requested. Please submit the following: (1) Community Action Application (2) Resume (3) Letter of Interest. You can find all job announcements and apply online on our website at www.communityactionskagit.org Community Action of Skagit County reserves the right to extend application deadlines and to modify the selection schedule without notice, to form eligibility lists for, or make appointments to, other positions with similar employment requirements. Community Action of Skagit County is an Equal Opportunity Employer. Should you require accommodation in the application process, please contact our HR Department.

EMPLOYMENT OPPORTUNITY The Energy Intake Specialist provides assistance and support to individuals applying for energy and utility assistance. This will be a full-time in-office position at 37.5 hours per week. The position will be located at our East County Resource Center in Concrete, WA. The Intake Specialist spend the first for 2-3 weeks training at our Mount Vernon campus and will be required to travel to Mount Vernon several times a month for trainings, gathering supplies, team building, etc. JOB DUTIES AND RESPONSIBILITES INCLUDE: 1. Screen clients for service eligibility. 2. Schedule appointments and make clients reminder calls. 3. Gather documentation and complete applications with clients. 4. Respond to inquiries regarding energy program. 5. Maintain client information in state and agency databases. 6. Make referrals to other internal and local resources as needed. 7. Provide basic home energy weatherization and conservation education. 8. Cooperate with Community Action staff and other community resources in assisting clients with energy emergencies. 9. Assist in resolving client complaints and disputes 10. Participate in program outreach events as assigned by management. 11. Participate in agency and team meetings and trainings as required. 12. Other duties assigned by management. QUALIFICATIONS INCLUDE: Education & Experience: -High School Diploma or GED/HSE minimum required. -Basic clerical skills (filing, math, calculator, data entry, legible writing) required. -Previous customer service experience preferred. Or a combination of education/experience meeting required job qualifications. License(s) & Certification(s): -Valid driver’s license and auto liability insurance required for work related travel. -First Aid & CPR Certified. (within 6 months of hire) Skills & Abilities: -Spanish/English bilingual preferred, additional languages helpful. -Must have strong attention to detail. -Ability to learn and use agency databases, such as Docuware, VMware, EmpowOR. -Strong organization and time management required, with ability to multi-task. -Work independently, and as a team member; self-motivated. -Must have strong and effective communication skills (oral and written). -Ability to be an effective and positive ambassador for the agency. -Competency of standard office procedures and equipment. -Ability to navigate Microsoft Office applications, including Microsoft 365, Excel, Word, Teams and Outlook. -Demonstrated ability to work harmoniously with people from varied cultural, socioeconomic, educational and experiential backgrounds. COMPENSATION AND BENEFITS: Pay range between $21.46-$24.30 per hour (DOE) Will be allowed to travel using company vehicle and/or will be reimbursed for travel from Concrete to Mount Vernon after the initial training period. Benefits include: -Medical & Dental Insurance including Rx and Vision -Life Insurance and AD&D coverage -Retirement Plan -Employee Assistance Program -Paid Sick and Vacation Leave -12 Holidays per year -Health club discount (Community Action reserves right to modify, amend, or terminate any benefit at any time for any reason.) TO APPLY: Qualified candidates are encouraged to apply by providing ALL items requested. Please submit the following: (1) Community Action Application (2) Resume (3) Letter of Interest. You can find all job announcements and apply online on our website at www.communityactionskagit.org Community Action of Skagit County reserves the right to extend application deadlines and to modify the selection schedule without notice, to form eligibility lists for, or make appointments to, other positions with similar employment requirements. Community Action of Skagit County is an Equal Opportunity Employer. Should you require accommodation in the application process, please contact our HR Department.

EMPLOYMENT OPPORTUNITY The Energy Intake Assistant will pre-screen energy specific clients, schedule appointments, assist with document collection and data entry. The Assist will also provide general clerical support to the Energy Program Specialists and team. This will be a full-time position at 37.5 hours per week. Preference will be given to those bilingual in Spanish/English. All training will be provided on the job. JOB DUTIES AND RESPONSIBILITES INCLUDE: 1. Screens clients, schedules appointments, and responds to inquiries regarding the Energy Program. 2. Monitors Daysmart software for online applications. Contacts customer to complete intake form in Docuware. 3. Assists online and in-person clients in completing the Energy Assistance application. 4. Performs appointment confirmation calls at 10-day and 1-day intervals. 5. Organizes and maintains daily intake forms for Energy Program Specialists. 6. Process incoming mail and electronic mail for Energy Program. Scan and file incoming documents into Docuware. 7. Serve as point person for energy@ email address. Respond and manage incoming emails. 8. Provides basic home energy conversation education through printed flyer/brief review with clients. 9. Enters client information into multiple agency databases. 10. Process PSE help files electronically. 11. Provide clerical support functions for Energy Program Specialists at the direction of the Energy Program Manager. 12. Coordinate with Resource Specialists regarding client calls and scheduling appointments. 13. Contact utilities on behalf of clients to help set up payment arrangements as needed. 14. Assists clients at reception area as a back up to Energy Program Specialists. 15. Assist with program outreach events as needed. 16. Participate in agency and team meetings and trainings as required. 17. Other duties assigned by management. QUALIFICATIONS INCLUDE: Education & Experience: -High School Diploma or GED/HSE minimum required. -Basic clerical skills (filing, math, calculator, data entry, legible writing) required. -Or a combination of education/experience meeting required job qualifications. License(s) & Certification(s): -Valid driver’s license and auto liability insurance required for work related travel. -First Aid & CPR Certified. (within 6 months of hire) Skills & Abilities: -Spanish/English bilingual preferred, additional languages helpful. -Must have strong attention to detail. -Ability to learn and use agency databases, such as Docuware, VMware, EmpowOR. -Strong organization and time management required, with ability to multi-task. -Work independently, and as a team member; self-motivated. -Must have strong and effective communication skills (oral and written). -Ability to be an effective and positive ambassador for the agency. -Competency of standard office procedures and equipment. -Ability to navigate Microsoft Office applications, including Microsoft 365, Excel, Word, Teams and Outlook. -Demonstrated ability to work harmoniously with people from varied cultural, socioeconomic, educational and experiential backgrounds. COMPENSATION AND BENEFITS Pay range between $17.49-$19.32 per hour (DOE) Benefits include: -Medical & Dental Insurance including Rx and Vision -Life Insurance and AD&D coverage -Retirement Plan -Employee Assistance Program -Paid Sick and Vacation Leave -12 Holidays per year -Health club discount (Community Action reserves right to modify, amend, or terminate any benefit at any time for any reason.) TO APPLY: Qualified candidates are encouraged to apply by providing ALL items requested. Please submit the following: (1) Community Action Application (2) Resume (3) Letter of Interest. You can find all job announcements and apply online on our website at www.communityactionskagit.org Community Action of Skagit County reserves the right to extend application deadlines and to modify the selection schedule without notice, to form eligibility lists for, or make appointments to, other positions with similar employment requirements. Community Action of Skagit County is an Equal Opportunity Employer. Should you require accommodation in the application process, please contact our HR Department.