Market Lead for Growing, Recession Proof Company - Charlotte, NC

About Black Spectacles  At Black Spectacles, we’re the leader in our space — with the strongest brand, a thriving business, and an incredible opportunity for growth. As an entrepreneurial company, we have ambitious plans to support the architecture community and foster a collaborative environment where creativity and professionalism thrive. We know that success in any sales role depends on the right support, resources, and brand recognition—and at Black Spectacles, you’ll have all three. We’re seeking a proactive, detail-oriented Associate Account Manager to help nurture and grow our existing customer relationships. In this role, you'll support the Account Manager in delivering an exceptional client experience, assisting with day-to-day tasks, and contributing to customer success. At Black Spectacles, you’ll benefit from: A team that lives and celebrates our values daily Regular opportunities to see and feel the impact of your work A fully remote work environment, complemented by semi-annual company trips to build connections Black Spectacles has been recognized by Great Place to Work and Built In as a great place to work, by the American Institute of Architects for the national impact on the profession, and by Inc Magazine as one of the fastest-growing companies in the country. Our Ideal Teammate We’re looking for someone who: Is passionate about architecture and making a meaningful impact on the architecture and design community Takes ownership and accountability for their work Shares ideas and takes calculated risks in a supportive environment Takes a world-class approach to their responsibilities and values collaboration At Black Spectacles, we live our values through excellence, innovation, and taking care of our people. Role overview  As Associate Account Manager, you'll support the management of a portfolio of existing customers by assisting with relationship-building, client communications, and day-to-day account operations. This role plays a key part in delivering a world-class client experience and ensuring long-term customer satisfaction and retention. It offers the opportunity to grow your account management skills while directly contributing to the success of our clients and our business. We offer a competitive base salary ranging from $50,000 to $65,000, commensurate with experience and qualifications.  To thrive in this role, you’ll exemplify behaviors aligned with our mission and values: excellence, collaboration, innovation, commitment, accountability, and ownership. You should bring a passion for learning and growth, work effectively within a team, and actively contribute to a results-driven, innovative culture Responsibilities  Support the Account Manager in maintaining and strengthening relationships with existing B2B customers Assist with onboarding, renewal coordination, and ongoing client communication Monitor account health by tracking customer usage and engagement Prepare and send reports, follow-up emails, and other client-facing documentation Maintain accurate and up-to-date client records in HubSpot Coordinate internal resources to support client needs and follow through on action items Contribute to initiatives that improve the customer experience and team efficiency Requirements Bachelor’s degree in Business, Marketing, Communications, or a related field 1-2 years experience in a customer-facing or administrative role — internships or related work are a plus A background in inside sales is preferred but not required Strong communication and organizational skills with a client-first mindset Familiarity with CRM platforms (HubSpot experience is a plus) Eagerness to learn, take initiative, and grow within a team Demonstrates integrity, professionalism, and strong interpersonal skills to build trust, encourage collaboration, and support a positive team culture Occasional travel to meet with clients, attend industry events, and join in-person team gatherings Benefits Work From Home: Enjoy the flexibility of working remotely year-round Comprehensive Benefits: Starting day one, access to BCBS Health, Dental, Vision, Disability, and Life Insurance coverage Savings & Retirement Plans: FSAs, HSAs, and a 401(k) plan with a company match of up to 4% Generous Paid Time Off: Accrue up to 3 weeks of vacation annually, along with 8 holidays, 2 floating holidays, and up to 1 week of sick leave Referral Program: Earn rewards by referring top talent to our team Team Building: Enjoy semi-annual team gatherings and events that foster collaboration and camaraderie If you’re ready to grow your career and make a meaningful impact at Black Spectacles, please submit your resume and share why you’re interested in this role. We look forward to considering your application! Black Spectacles is an equal-opportunity employer.

About Black Spectacles  At Black Spectacles, we’re the leader in our space — with the strongest brand, a thriving business, and an incredible opportunity for growth. As an entrepreneurial company, we have ambitious plans to support the architecture community and foster a collaborative environment where creativity and professionalism thrive. We know that success in any sales role depends on the right support, resources, and brand recognition—and at Black Spectacles, you’ll have all three. We’re seeking a proactive, detail-oriented Associate Account Manager to help nurture and grow our existing customer relationships. In this role, you'll support the Account Manager in delivering an exceptional client experience, assisting with day-to-day tasks, and contributing to customer success. At Black Spectacles, you’ll benefit from: A team that lives and celebrates our values daily Regular opportunities to see and feel the impact of your work A fully remote work environment, complemented by semi-annual company trips to build connections Black Spectacles has been recognized by Great Place to Work and Built In as a great place to work, by the American Institute of Architects for the national impact on the profession, and by Inc Magazine as one of the fastest-growing companies in the country. Our Ideal Teammate We’re looking for someone who: Is passionate about architecture and making a meaningful impact on the architecture and design community Takes ownership and accountability for their work Shares ideas and takes calculated risks in a supportive environment Takes a world-class approach to their responsibilities and values collaboration At Black Spectacles, we live our values through excellence, innovation, and taking care of our people. Role overview  As Associate Account Manager, you'll support the management of a portfolio of existing customers by assisting with relationship-building, client communications, and day-to-day account operations. This role plays a key part in delivering a world-class client experience and ensuring long-term customer satisfaction and retention. It offers the opportunity to grow your account management skills while directly contributing to the success of our clients and our business. We offer a competitive base salary ranging from $50,000 to $65,000, commensurate with experience and qualifications.  To thrive in this role, you’ll exemplify behaviors aligned with our mission and values: excellence, collaboration, innovation, commitment, accountability, and ownership. You should bring a passion for learning and growth, work effectively within a team, and actively contribute to a results-driven, innovative culture Responsibilities  Support the Account Manager in maintaining and strengthening relationships with existing B2B customers Assist with onboarding, renewal coordination, and ongoing client communication Monitor account health by tracking customer usage and engagement Prepare and send reports, follow-up emails, and other client-facing documentation Maintain accurate and up-to-date client records in HubSpot Coordinate internal resources to support client needs and follow through on action items Contribute to initiatives that improve the customer experience and team efficiency Requirements Bachelor’s degree in Business, Marketing, Communications, or a related field 1-2 years experience in a customer-facing or administrative role — internships or related work are a plus A background in inside sales is preferred but not required Strong communication and organizational skills with a client-first mindset Familiarity with CRM platforms (HubSpot experience is a plus) Eagerness to learn, take initiative, and grow within a team Demonstrates integrity, professionalism, and strong interpersonal skills to build trust, encourage collaboration, and support a positive team culture Occasional travel to meet with clients, attend industry events, and join in-person team gatherings Benefits Work From Home: Enjoy the flexibility of working remotely year-round Comprehensive Benefits: Starting day one, access to BCBS Health, Dental, Vision, Disability, and Life Insurance coverage Savings & Retirement Plans: FSAs, HSAs, and a 401(k) plan with a company match of up to 4% Generous Paid Time Off: Accrue up to 3 weeks of vacation annually, along with 8 holidays, 2 floating holidays, and up to 1 week of sick leave Referral Program: Earn rewards by referring top talent to our team Team Building: Enjoy semi-annual team gatherings and events that foster collaboration and camaraderie If you’re ready to grow your career and make a meaningful impact at Black Spectacles, please submit your resume and share why you’re interested in this role. We look forward to considering your application! Black Spectacles is an equal-opportunity employer.

ONIT connects fans and athletes through team collectibles. We are passionate about creating revenue-producing opportunities for all athletes and an affordable entry point for all of their fans, including the next generation of fans and athletes. Our flagship product is officially-licensed, team-based collegiate trading cards. We are seeking a relationship-driven and highly organized Account Manager to support and grow our retail partners in the local markets of our partner universities. This role is perfect for someone with experience in sales or account management who thrives on building lasting client relationships, solving problems and driving growth. The ideal candidate is confident communicating with retail buyers, understands the sales process and is comfortable working cross-functionally to ensure each account has the tools and information needed to succeed — including marketing materials, product updates and performance insights. Key Responsibilities Maintain and grow existing accounts Act as the main point of contact for existing retail accounts, ensuring regular communication and high satisfaction. Understand each account's needs, sales performance, and pain points to recommend solutions and drive growth. Educate accounts on new product releases, inventory availability, merchandising strategies, and payment processes. Track and analyze account performance, creating action plans for underperforming accounts and opportunities to upsell. Assist with order processing, invoicing, and ensuring timely payments in coordination with our internal team. Maintain organized records of communication and account status. Establish new accounts in markets relevant to ONIT’s product offerings. Research and contact potential customers. Educate prospective customers on ONIT’s mission and products. Maintain organized records of communication and account status. Work cross functionally with other departments on marketing assets Work closely with the Design, Player Relationship, Licensing & Marketing team to make sure all marketing assets (sell sheets) are progressing in a timely manner with the correct verbiage and filed in our CRM in an organized fashion. Work side by side with our Ecommerce team to assist with marketing assets with upcoming releases. Requirements 2+ years of experience in account management, sales support, or customer success - preferably in retail, consumer goods, or collectibles. Excellent verbal and written communication skills with a client first mentality. Proven ability to grow accounts and manage relationships with professionalism and persistence. Detail oriented with strong organizational skills and ability to manage multiple priorities. Self motivated and proactive in identifying problems and implementing solutions. Experience with CRM tools, spreadsheets, and basic sales reporting. Interest in sports, collectibles, or collegiate fandom. Benefits Base salary with additional commission structure. Extensive opportunities for advancement. Opportunities for professional growth and development. Join a dynamic team passionate about sports and collectibles.

ONIT connects fans and athletes through team collectibles. We are passionate about creating revenue-producing opportunities for all athletes and an affordable entry point for all of their fans, including the next generation of fans and athletes. Our flagship product is officially-licensed, team-based collegiate trading cards. We are seeking a relationship-driven and highly organized Account Manager to support and grow our retail partners in the local markets of our partner universities. This role is perfect for someone with experience in sales or account management who thrives on building lasting client relationships, solving problems and driving growth. The ideal candidate is confident communicating with retail buyers, understands the sales process and is comfortable working cross-functionally to ensure each account has the tools and information needed to succeed — including marketing materials, product updates and performance insights. Key Responsibilities Maintain and grow existing accounts Act as the main point of contact for existing retail accounts, ensuring regular communication and high satisfaction. Understand each account's needs, sales performance, and pain points to recommend solutions and drive growth. Educate accounts on new product releases, inventory availability, merchandising strategies, and payment processes. Track and analyze account performance, creating action plans for underperforming accounts and opportunities to upsell. Assist with order processing, invoicing, and ensuring timely payments in coordination with our internal team. Maintain organized records of communication and account status. Establish new accounts in markets relevant to ONIT’s product offerings. Research and contact potential customers. Educate prospective customers on ONIT’s mission and products. Maintain organized records of communication and account status. Work cross functionally with other departments on marketing assets Work closely with the Design, Player Relationship, Licensing & Marketing team to make sure all marketing assets (sell sheets) are progressing in a timely manner with the correct verbiage and filed in our CRM in an organized fashion. Work side by side with our Ecommerce team to assist with marketing assets with upcoming releases. Requirements 2+ years of experience in account management, sales support, or customer success - preferably in retail, consumer goods, or collectibles. Excellent verbal and written communication skills with a client first mentality. Proven ability to grow accounts and manage relationships with professionalism and persistence. Detail oriented with strong organizational skills and ability to manage multiple priorities. Self motivated and proactive in identifying problems and implementing solutions. Experience with CRM tools, spreadsheets, and basic sales reporting. Interest in sports, collectibles, or collegiate fandom. Benefits Base salary with additional commission structure. Extensive opportunities for advancement. Opportunities for professional growth and development. Join a dynamic team passionate about sports and collectibles.

Luxury. Innovation. Opportunity.   At REEDS Jewelers, we believe every milestone deserves to be marked with elegance, and every moment honored with meaning. As one of the nation’s largest family-owned jewelers, we are proud to pair a rich legacy with a modern vision for the future of luxury retail.  Our luxury locations offer an exclusive opportunity to represent some of the world’s most prestigious names in fine jewelry and timepieces. Here, exceptional client service is an art form — one built on deep product knowledge, personal relationships, and a passion for excellence. You’ll be joining a high-performing team of top industry professionals, where talent, expertise, and a shared commitment to delivering an unparalleled client experience set us apart. At REEDS, you will collaborate with some of the best in the business, continually raising the standard for luxury service and building a career with limitless potential.  We are seeking a Luxury Sales Professional to join our growing team. This role is ideal for a passionate retail professional with a strong background in client service and a desire to thrive in a high-performance luxury environment. It’s an exceptional opportunity to work in a competitive, client-driven setting while building valuable experience in sales, leadership, and operations.  Mount Pleasant Towne Centre offers a thriving open-air shopping experience in one of Charleston’s most desirable suburbs. Mt. Pleasant features top-rated schools, beautiful neighborhoods, quick access to beaches, and a strong sense of community. This location offers retail professionals the chance to grow their career in a luxury retail market while enjoying a coastal, family-friendly lifestyle.  Key Responsibilities   Client Experience & Sales Excellence  Create memorable, one-on-one client experiences by delivering personalized, high-touch service  Act as a trusted advisor by understanding each client’s story, style, and preferences  Build and maintain meaningful relationships with a global and diverse clientele  Meet and exceed individual sales goals while contributing to overall store success  Engage in thoughtful follow-up and client outreach using clienteling systems and CRM tools  Collaborate with team members to ensure every client interaction is seamless and unforgettable  Product Knowledge & Development  Continuously improve product knowledge to confidently present luxury jewelry and timepieces  Maintain awareness of brand stories, materials, and craftsmanship to enhance client connection  Participate in ongoing training programs designed to sharpen your luxury sales expertise  Represent REEDS’ brand and values through polished communication, presentation, and service  Take a proactive and creative approach to problem-solving and client engagement  Professional Growth & Team Contribution  Work collaboratively in a team-focused environment to achieve shared goals  Demonstrate curiosity, adaptability, and a strong desire to learn and grow  Support in-store events and brand activations to enhance visibility and client excitement  Uphold the visual and operational standards of a luxury retail space  Our Values This team member must embody REEDS' core values:  Integrity – We live ethically and honestly in every moment and interaction.  Performance Excellence – We pursue success relentlessly and learn from every experience.  Stewardship – We honor the trust placed in us by our associates, clients, and communities.  Professionalism – We attract and grow exceptional talent through development and self-leadership.  Entrepreneurial Spirit – We embrace imagination, creativity, and forward-thinking action.  Team Orientation – We thrive through collaboration, shared goals, and mutual respect.  Passion – Our love for what we do drives extraordinary customer experiences—and makes it fun.  Requirements Experience in luxury or client-centric retail required; fine jewelry or timepiece background strongly preferred  A strategic sales mindset and motivation to continuously elevate personal performance  Proven success in customer service with a refined, global, and diverse clientele  Strong interpersonal skills with a passion for relationship building and client development  Self-starter who thrives in a fast-paced, dynamic environment and welcomes new challenges  Creativity, adaptability, and a proactive approach to problem-solving  Must be legally eligible to work in the U.S.  Must be able to sit or stand for extended periods as required  Benefits REEDS Jewelers offers a comprehensive compensation program that includes paid time off, health, dental, life, disability insurance, 401k, merchandise discounts, career growth and a drug free workplace. REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

Luxury. Innovation. Opportunity.   At REEDS Jewelers, we believe every milestone deserves to be marked with elegance, and every moment honored with meaning. As one of the nation’s largest family-owned jewelers, we are proud to pair a rich legacy with a modern vision for the future of luxury retail.  Our luxury locations offer an exclusive opportunity to represent some of the world’s most prestigious names in fine jewelry and timepieces. Here, exceptional client service is an art form — one built on deep product knowledge, personal relationships, and a passion for excellence. You’ll be joining a high-performing team of top industry professionals, where talent, expertise, and a shared commitment to delivering an unparalleled client experience set us apart. At REEDS, you will collaborate with some of the best in the business, continually raising the standard for luxury service and building a career with limitless potential.  We are seeking a Luxury Sales Professional to join our growing team. This role is ideal for a passionate retail professional with a strong background in client service and a desire to thrive in a high-performance luxury environment. It’s an exceptional opportunity to work in a competitive, client-driven setting while building valuable experience in sales, leadership, and operations.  Mount Pleasant Towne Centre offers a thriving open-air shopping experience in one of Charleston’s most desirable suburbs. Mt. Pleasant features top-rated schools, beautiful neighborhoods, quick access to beaches, and a strong sense of community. This location offers retail professionals the chance to grow their career in a luxury retail market while enjoying a coastal, family-friendly lifestyle.  Key Responsibilities   Client Experience & Sales Excellence  Create memorable, one-on-one client experiences by delivering personalized, high-touch service  Act as a trusted advisor by understanding each client’s story, style, and preferences  Build and maintain meaningful relationships with a global and diverse clientele  Meet and exceed individual sales goals while contributing to overall store success  Engage in thoughtful follow-up and client outreach using clienteling systems and CRM tools  Collaborate with team members to ensure every client interaction is seamless and unforgettable  Product Knowledge & Development  Continuously improve product knowledge to confidently present luxury jewelry and timepieces  Maintain awareness of brand stories, materials, and craftsmanship to enhance client connection  Participate in ongoing training programs designed to sharpen your luxury sales expertise  Represent REEDS’ brand and values through polished communication, presentation, and service  Take a proactive and creative approach to problem-solving and client engagement  Professional Growth & Team Contribution  Work collaboratively in a team-focused environment to achieve shared goals  Demonstrate curiosity, adaptability, and a strong desire to learn and grow  Support in-store events and brand activations to enhance visibility and client excitement  Uphold the visual and operational standards of a luxury retail space  Our Values This team member must embody REEDS' core values:  Integrity – We live ethically and honestly in every moment and interaction.  Performance Excellence – We pursue success relentlessly and learn from every experience.  Stewardship – We honor the trust placed in us by our associates, clients, and communities.  Professionalism – We attract and grow exceptional talent through development and self-leadership.  Entrepreneurial Spirit – We embrace imagination, creativity, and forward-thinking action.  Team Orientation – We thrive through collaboration, shared goals, and mutual respect.  Passion – Our love for what we do drives extraordinary customer experiences—and makes it fun.  Requirements Experience in luxury or client-centric retail required; fine jewelry or timepiece background strongly preferred  A strategic sales mindset and motivation to continuously elevate personal performance  Proven success in customer service with a refined, global, and diverse clientele  Strong interpersonal skills with a passion for relationship building and client development  Self-starter who thrives in a fast-paced, dynamic environment and welcomes new challenges  Creativity, adaptability, and a proactive approach to problem-solving  Must be legally eligible to work in the U.S.  Must be able to sit or stand for extended periods as required  Benefits REEDS Jewelers offers a comprehensive compensation program that includes paid time off, health, dental, life, disability insurance, 401k, merchandise discounts, career growth and a drug free workplace. REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.