Hadoop Admin Ops / SRE

Global Dimensions is a HUBZone, service disabled, veteran-owned small business based in Fredericksburg, VA. We are a dynamic, expanding company with exciting opportunities in language/culture, training/education/instruction, IT, cyber security, and intelligence (analysts, CI, HUMINT, SIGINT, etc.). Global Dimensions is seeking a Systems Administrator for upcoming opportunities at Fort Shafter, in Honolulu, HI. Requirements TS/SCI Security Clearance CompTIA Security+ and/or DoD 8570-compliant IAT Level II Certification MA/MS degree +10 years of hands-on experience in system or network administration, or a closely related technical field. OR Bachelor's degree +18 years experience OR Associate's degree +22 years experience Strong analytical and communication skills, with a proven ability to effectively engage both technical and non-technical stakeholders and collaborate with internal teams and external partners. Skilled in managing simultaneous tasks, projects, and priorities while ensuring deadlines and customer requirements are consistently met. Highly organized in documenting system configurations and procedures, and in generating detailed reports on system performance, incidents, and maintenance operations. Proficient in delivering end-user technical support, including system performance monitoring, hardware/software troubleshooting, network optimization, backup and recovery management, and applying system updates and patches. Capable of installing, configuring, administering, and maintaining network infrastructure (e.g., switches, routers, firewalls), as well as managing both physical and virtual Windows server environments. Experienced in user account lifecycle management across multiple systems, including account creation, provisioning, permission management, and deactivation. Solid understanding of core networking protocols such as TCP/IP, DNS, and DHCP. Skilled in scripting with languages like Python, Bash, or PowerShell. Familiar with virtualization technologies like VMware, Hyper-V, and KVM, as well as cloud platforms such as AWS, Azure, and Google Cloud. In-depth knowledge of cybersecurity tools, practices, and principles. Desired Previous experience supporting the Intelligence Community or working on classified programs for the DoD, Army, or Joint Staff. Background as a U.S. Army Information Management Officer and/or experience coordinating with entities such as Signal Brigades, INSCOM, DoD CIO, DIA, GISA, or NEC. Hands-on experience with unified communications tools and systems including VoIP phones, DVTC, and VTC setup and management. Working knowledge of database platforms such as MySQL, PostgreSQL, and SQL Server, as well as web server technologies like Apache, Nginx, and IIS. Able to support planning and execution of IT initiatives including migrations, upgrades, and new technology rollouts. Demonstrated ability to collaborate effectively with technical teams, government clients, and other stakeholders to troubleshoot, improve, and implement IT solutions. Familiarity with Agile, Kanban, or other modern project management tools and methodologies. Certifications such as CISSP, CompTIA Network+, or ITIL. Global Dimensions does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Equal Opportunity Employer/Veterans/Disabled.

About Cloud 1 Solutions, Inc. Cloud 1 Solutions is a privately owned corporation founded on 15+ years of Fortune 500 experience supporting rapid growth, emerging technologies, and secure, stable, scalable systems. Our clients range from medical to super high-tech companies with staff located throughout the US and worldwide. Why work at Cloud 1 Solutions? At Cloud 1 Solutions, you will work with some of the most exciting companies in Silicon Valley. Our customers provide services to Tesla, DOD, and DOE. In addition, we deliver critical services for cutting edge firms that range from software development to manufacturing. If you enjoy working in a very dynamic, fast paced, exciting environment, we are the right choice for you. This position is located in San Jose area and must be a US citizen. Position Description This role will be responsible for engineering and maintaining solutions for the Client Technology infrastructure, support and implementation while providing expert-level operational support. Job Description * The ability/willingness to take on new and unknown applications. * Monitoring and leading project deliverables for both local and remote site and user initiatives. * Collaborate and communicate with client and corporate team members. * Regularly attend meetings at various times to accommodate variances of team. * Ability to deliver informative, well-organized, strategic presentations, with strong interpersonal skills, to build professional relationships, creating partnerships across the organization. * Create and maintain documentation including process procedures, technical specifications, project plans, project schedules, meeting agendas and status reports as needed. * Provide timely and informative status reports to key stakeholders at all levels when appropriate * Be able to work with, and manage vendors when required. * Ability to think creatively or "out of the box" when providing solutions for end users productivity. * Be an enthusiastic advocate for team goals; provide high level support to technical teams (L2) regarding business requirements and deliverables as needed. * Communicate with management and subject matter experts across the organization to accomplish objectives. Required Skills & Requirements Environment: DELL, HP, IBM, MAC, Windows Server, Redhat 6.4 Linux, SAN, NAS, NetApp, EquaLogic Network: LAN/WAN/VLAN, T1, SIP, TCP/IP, VPN, FTP, VMAX, Clarion, EMC, CISCO, Meraki, SonicWALL, DELL, APCON, FCOE, AP, HPE Application: MS Office, SharePoint, Sage, VNC, WebEx, MS Visio, MS Project, Acronis, VMware, Virtual PC, EDR, QuickBooks, EDI, App/Web servers Cyber Security: SIEM, Vulnerability Management, Compliance, ISO, NIST, DFARS, Cyber Insurance * Past experience as a Seasoned Systems Administrator; in a large enterprise environment. * Demonstrated track record of successfully planning participating in large / complex project implementations from start to finish and complete the needed documentation for ongoing support. * Successfully led multi-vendor projects, with end to end technical leadership and management. * Extensive knowledge of Windows platform, both Windows and Server OS. * Positive personality and inclined to be successful while continually improving individual skills and those of the teams. * Self-motivational mindset, able to work with minimal supervision while delivering top-notch solutions that will continue to take the organization to the next level. * Ability to communicate to upper management effectively when needed. * Know when/how to drive change within team and larger IT teams. * Capacity to work varied hours when needed. * Demonstrated operational discipline and thoroughness in most/all aspects of work -- e.g., status reporting, documentation, following process and procedure. * Demonstrated ability to plan and work to an identified set of priorities. Education or Qualifications * Bachelor's degree, or equivalent and demonstrable training and experience. Appropriate technical certifications are a plus. * Ten (10) or more years' experience as a full-time technical professional. * Excellent oral and written communication skills. * Proven ability to direct technical projects. * Extensive experience in the analysis and design of systems, as well as in troubleshooting and providing technical support for these systems. Benefits include Medical, Dental, Vision and 401k! Principals only. Recruiters, please don't contact this job poster.

Experience: 10 Years The Georgia Department of Human Services (DHS), Office of Information Technology, is seeking a qualified candidate for the contractor temporary staffing position of ServiceNow Administrator based in Atlanta, Georgia. Key Responsibilities • Assists in developing standard IT configuration and asset management methodology • Develop CMDB policy, processes, and knowledge base • Conduct reporting on configuration audits and reconciliation • Maintains CIs to ensure CMDB accuracy and completeness • Drives visibility on process adherence and compliance improvement opportunities • Works with other ITSM processes to understand new requirements and identify how Configuration management can support or replace • Support and administer the tool for configuration and asset management, ServiceNow Discovery, and additional applications or modules as assigned • Conduct discovery workshops to uncover and consolidate disparate data sources while managing the expected business outcomes, use cases, the ServiceNow Common Service Data Model (CSDM), and platform governance • Create and document requirements for efficient process design that includes self-service options with limited manual effort • Manage the operational integration and centralization of IT Asset Management processes, such as requests and procurement, reports and dashboards, data accuracy/integrity, and extending the scope of Asset Management • Demonstrate experience in implementing and managing ServiceNow CMDB, CSDM, Hardware and Software Asset Management processes, procedures, and governance • Draft technical process documentation

ELS San Francisco is hiring part-time, hourly-paid invigilators/proctors to support the administration of the IELTS exam and other standardized computer-based tests. The IELTS (International English Language Testing System) evaluates the English proficiency of individuals planning to study or work in English-speaking environments. Ideal Candidates Will Demonstrate: Clear and professional communication skills in English Strong attention to detail and ability to follow detailed instructions Teamwork and the ability to take direction from supervisors A friendly, customer-service-oriented demeanor Punctuality, efficiency, and professionalism Flexibility and adaptability Commitment to maintaining test security and confidentiality Intermediate technology skills (e.g., navigating computer systems, using testing software, basic troubleshooting) Comfort with IT-related tasks, as many tests are delivered on computers Requirements: Must be legally authorized to work in the United States Availability for 5 to 7.5-hour shifts starting at 7:30 AM on Saturdays and Sundays Weekday availability is highly preferred Willingness to support basic IT setup and troubleshooting Duties Include: Set Up: Preparing exam rooms and equipment before testing begins Set Back: Restoring rooms and returning materials post-exam Administration: Handling test materials and administrative paperwork Candidate Check-In: Verifying identification and checking in candidates Proctoring: Monitoring exams and ensuring compliance with test regulations Security: Maintaining integrity of test materials IT Support: Assisting with computer setup, login issues, and minor technical support Transportation (if needed): Moving test equipment to off-site venues Application Process: Qualified applicants should submit: A resume/CV Two reference letters Previous test administration or invigilation experience is a plus, but not required.

Founded in 2016 in Silicon Valley, Pony.ai has quickly become a global leader in autonomous mobility and is a pioneer in extending autonomous mobility technologies and services at a rapidly expanding footprint of sites around the world. Operating Robotaxi, Robotruck and Personally Owned Vehicles (POV) business units, Pony.ai is an industry leader in the commercialization of autonomous driving and is committed to developing the safest autonomous driving capabilities on a global scale. Pony.ai’s leading position has been recognized, with CNBC ranking Pony.ai #10 on its CNBC Disruptor list of the 50 most innovative and disruptive tech companies of 2022. In June 2023, Pony.ai was recognized on the XPRIZE and Bessemer Venture Partners inaugural “XB100” 2023 list of the world’s top 100 private deep tech companies, ranking #12 globally. As of August 2023, Pony.ai has accumulated nearly 21 million miles of autonomous driving globally and is listed publicly at NASDAQ. Responsibility As a Datacenter System Administrator, you will: Install, configure company assets (servers, devices) and infrastructure resources (VMs) and maintain asset inventory for Pony’s R&D environment. Perform troubleshooting to diagnose and resolve system related problems (repair or replace parts, debugging R&D system issues, etc.) Design and standardize system or server solutions to meet AI/Autonomous Driving related R&D workloads. Develop and implement system-related project plans, risk assessments and contingency plans based on company business requirements. Design and implement monitoring, configuration management and reporting functions that will make a hands-off environment. Define and document best practices and support procedures for system operations. Collaborate on hardware, firewall, network and software vendor evaluation, recommendation and negotiations. Mentor / Train team members on existing and new system technologies. Provide after-hours support for Infrastructure related emergencies maintenance. Requirements Minimum 3+ years of related system experience and Bachelor’s Degree. Minimum 2+ years of data center experience. Knowledge and experience in supporting, troubleshooting, and configuring servers / VMs, mostly in Linux environments. Experience with Ubuntu is a plus. Experience with public cloud, like AWS, is a plus. Familiar with Linux common commands for system maintenance, shell, python or ansible programming experience will be a plus. Basic understanding of network knowledge, like switch, VLAN, router. Strong communication and documentation skills with a team-player attitude in mind. Flexible and able to adapt to a rapidly changing environment. Organized and have the ability to manage projects of varying length. Positive, self-motivated individual who can complete tasks independently. Benefits Base Salary Range: $100,000 - $185,000 Annually Compensation may vary outside of this range depending on many factors, including the candidate’s qualifications, skills, competencies, experience, and location. Base pay is one part of the Total Compensation and this role may be eligible for bonuses/incentives and restricted stock units. Also, we provide the following benefits to the eligible employees: Health Care Plan (Medical, Dental & Vision) Retirement Plan (Traditional and Roth 401k) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Free Food & Snacks Please click here for our privacy disclosure.

# Senior Technical Support Engineer - Tow Club We're a very small start up software company for the Towing Industry. The role would have a training period, and a probationary period. ## Position Overview We're seeking an experienced Technical Support Engineer to manage customer support for our towing dispatch platform while our engineering team focuses on next-generation product deployment. This role requires a unique blend of technical expertise, infrastructure knowledge, and exceptional communication skills to serve our towing operator community. ## Key Responsibilities - Handle technical support escalations for our towing dispatch platform across web and mobile applications - Troubleshoot iOS and Android platform-specific issues affecting field operations - Diagnose desktop issues (Windows/macOS) that may be incorrectly attributed to the platform, differentiating between hardware problems, OS issues, and actual application bugs - Diagnose and resolve VoIP integration problems across various telephony platforms used by towing companies - Manage device provisioning and configuration issues through various MDM (Mobile Device Management) platforms - Monitor AWS infrastructure health and perform incident response for service outages - Execute AWS recovery procedures during critical incidents - Document recurring issues and maintain technical knowledge base - Coordinate with engineering team for issues requiring deeper technical intervention - Communicate effectively with tow operators, translating technical issues into practical guidance ## Required Qualifications - 5+ years in technical support or IT operations role - Hands-on experience with iOS and Android troubleshooting, including device logs and diagnostics - Strong desktop support skills for Windows and macOS environments, including ability to distinguish between hardware failures, OS issues, and application-specific problems - Working knowledge of AWS services (EC2, RDS, CloudWatch at minimum) - Experience with MDM platforms (Intune, Workspace ONE, or similar) - Basic understanding of RESTful APIs and ability to interpret API logs - Familiarity with VoIP systems and SIP troubleshooting - Strong written and verbal communication skills - Ability to remain patient and professional when working with non-technical end users - Comfort working independently with minimal supervision ## Preferred Qualifications - AWS Certified Cloud Practitioner or similar certification - Experience in transportation, logistics, or field service industries - Familiarity with Odoo or similar ERP systems - Basic SQL knowledge for data queries - Experience with infrastructure monitoring tools ## Personal Attributes - "Customer-first" mentality with genuine empathy for field workers - Ability to communicate technical concepts in plain language - Comfortable interfacing with blue-collar professionals who may be frustrated or in high-stress situations - Problem-solver who can work within system constraints - Self-directed learner who can quickly understand unfamiliar technologies ## Work Environment - Mixed on-site and remote work from our office location - On-call rotation for critical infrastructure issues - Occasional off-hours support during peak towing times (evenings, weekends) - Collaborative environment with direct access to engineering and product teams This role offers the opportunity to develop deep technical expertise while directly impacting the daily operations of essential service providers. The successful candidate will become a critical member of our support infrastructure, ensuring smooth operations for our towing company customers.