Browse
···
Log in / Register

Program Coordinator

Negotiable Salary

Mental Health Association - Western MA

Chicopee, MA, USA

Favourites
Share

Description

The Program Coordinator is responsible for the oversight and leadership of multiple residential homes serving individuals recovering from an acquired brain injury (ABI) or other life-altering events. This role ensures high-quality, person-centered care through collaborative leadership, direct supervision, and regulatory compliance. Working closely with the Program Nurse and Program Clinician, the Program Coordinator promotes a culture rooted in respect, integrity, and compassion. Supervisory & Leadership Responsibilities Provide oversight and direction to the Site Manager and program staff, ensuring consistent, high-quality support services. Serve as a problem-solver, removing barriers that impact service delivery. Lead the development, review, and implementation of Individual Service Plans (ISPs). Facilitate transitions into the program, including oversight of Transitional Assistance Plans for new admissions. Maintain regular, effective communication with DDS Service Coordinators for ongoing updates, HCICS reporting, and referral processes. Ensure all program and documentation deadlines are met through effective supervision, training, and systems management. Champion the mission of the New Way division and MHA’s core values of Respect, Integrity, and Compassion. Manage staff hiring, onboarding, training, and disciplinary processes in collaboration with the Vice President. Maintain program compliance with licensing standards through audits, training, and operational oversight. Serve as a key liaison between internal departments, external vendors, regulatory entities, and families/guardians. Participate in the division’s on-call rotation to support safe, 24/7 operations. Collaboration and Communication Foster a collaborative and professional working environment focused on participant care. Maintain open, respectful communication with team members and leadership. Support a culture of continuous learning and feedback. Safety and Compliance Promote a safe and compliant environment for both staff and program participants. Promptly report employee accidents to HR and participant incidents to supervisory staff. Follow all MHA safety policies and protocols. Requirements Demonstrated ability to work independently, manage time, prioritize tasks, take initiative, follow through, and work cooperatively to direct a team. Good oral, written, computer, and organizational skills. Demonstrated ability to adapt to the changing needs of the program participants. Strong interpersonal skills, patience, caring, and compassion. Must be able to pass and maintain certifications in medication administration (MAP), CPR, and first aid. Must have ability to facilitate and develop a supportive community in a diverse, multi-cultural residential setting.  Education and Professional Experience Bachelor’s Degree in related field preferred. Three to five years of related professional experience including a minimum of two years in a supervisory capacity or acceptable substitution of experience. Experience working with individuals who have sustained a brain injury, who are in recovery, and/or require physical care is strongly preferred. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability

Source:  workable View Original Post

Location
Chicopee, MA, USA
Show Map

workable

You may also like

Shelter House
Family Pass Senior Case Manager
Fairfax, VA, USA
Summary of Position:   Under the supervision of the Director, the Senior Case Manager leads a team in providing services to assist low-income working families who have experienced homelessness and/or those at risk of homelessness. Family PASS’ Self-Sufficiency Program provides long-term intensive case management for up to three years and works with county resources to help clients attain the education and skills training needed to become economically self-sufficient with a focus on increased earnings through job training and additional education. The Senior Case Manager leads the team in implementing services with a trauma-informed, strengths-based, and client-centered approach as they assist households to work toward self-sufficiency. The Senior Case Manager is responsible for processing and assigning referrals, tracking use of funds, tracking the progress of clients through their service plans, and ensuring adherence to grant and program objectives and requirement. The Senior Case Manager will also provide direct services to a reduced caseload of clients who are either fleeing domestic violence or are survivors attempting to stabilize their family and become financially self-sufficient.     Essential Duties and Responsibilities:   Provide leadership, coaching, and support to Case Managers on the Family PASS Team through regularly scheduled one on one meetings (to include review of cases, documentation, personal and career development) and learning opportunities.  Provide case management services to clients either fleeing domestic violence or  are survivors who are referred to the program and attempting to stabilize their family and working towards becoming financially self-sufficient  Assist the Director in creating a professional environment which supports team building, self-directed work teams, and a learning organization.  Provide direction and oversight for community based case management initiatives to include case assignment, managing workload expectations, fund distribution, and crisis intervention.  Complete or delegate initial assessment of families referred for services. This involves obtaining and assessing current housing situation, needs or special considerations, and also acquiring necessary documentation from potential clients.  Work directly with referring partners to include Fairfax County Coordinated Services Planning, Good Shepherd Housing , The Women’s Center, local churches, internal referrals, self-referrals, etc.  Manage referral tracking, client lists, addressing issues, and documenting workflow processes and procedures.  Support Case Manager’s in disseminating all relevant information pertaining to clients to all appropriate partners in a timely and professional manner in compliance with client confidentiality standards.  Institute ongoing review of client’s service plan and client’s participation with the service plan through supervision as well as attending and leading meetings with clients as needed  Ensure client data is entered into HMIS, client lists, and other  relevant databases in an accurate and timely manner; assist the Director and Data Team in compiling reports as needed  Assist the Director in assuring that available funding sources are spent, tracked, and that required documentation is completed and filed.  Support Case Managers in delivering complex case management for cases that demand higher level solutions. Facilitate the client appeals process as needed.  Ensure client documentation is completed and maintained in accordance with agency requirements and best practices. Complete regular reviews of case management files and relevant data entry. Ensure program policies and forms are documented and updated as needed  Process and review all incoming check requests on weekly basis   Facilitate hiring and training of new case managers; review and approve staff timesheets and leave requests  Participate in and facilitate staff meetings and staff trainings as directed by supervisor    Proficiently utilize Microsoft applications (email, calendar, drive, OneDrive, Share Point, excel, etc) as a part of day to day work requirements  Safely utilize Shelter House owned vehicles to drive clients to various locations.  Exemplify the Shelter House core values; Inclusivity, Collaboration, Accountability, Respect and Empowerment.  Other duties as assigned.  Requirements Qualifications:     Required:   A bachelor's degree in human services/ related field or commensurate experience  3+ years of human services or direct services experience   Ability to prioritize competing priorities and make sound judgements  Strong public speaking and communication skills  Strong written communication skills  Valid Driver’s License    Preferred:   A master's degree in human services/ related field  2+ years of program and staff management  Experience leading/ supporting programs serving homeless families and victims of domestic violence/ sexual violence    Physical Requirements:   Annual TB Test is required   Ability to sit or stand for long periods  Ability to lift items weighing 10-20 pounds  Benefits Benefits: Health, Dental, and Vision insurance offered 401K contributions with a 4% employer match   Two Semi-Annual Team Building Events  Equal Employment Opportunity: Equal Employment Opportunity Policy: Shelter House is committed to providing equal employment opportunity to all employees and applicants. All employment-related decisions will be made and carried out without regard to race, color, religion, national origin, ancestry, citizenship, age (over 40), sex, marital status, pregnancy, sexual orientation, gender identity, veteran status, disability unrelated to the individual's ability to perform his or her job or any other legally protected status. Shelter House will also provide reasonable accommodations to pregnant and qualified employees with disabilities to enable them to perform the essential functions of their job, and to employees with respect to their observance of their religious beliefs, in accordance with applicable law. Any job applicant or employee who would like or needs an accommodation may request an accommodation by contacting the Human Resources department. Drug and Alcohol-Free Workplace Policy: Drug-Free Workplace: Shelter House is committed to maintaining a drug-free workplace. Employment is contingent upon compliance with our Drug-Free Workplace Policy, which prohibits the unlawful manufacture, sale, distribution, dispensation, possession, or use of controlled substances or marijuana in the workplace. Additionally, all subcontracts and purchase orders over $10,000 must include provisions ensuring a drug-free workplace.
Negotiable Salary
PHS-SPCA Recruiting Administrator (san mateo)
Peninsula Ave & Airport boulevard, Peninsula Ave, San Mateo, CA 94401, USA
Job Title: Recruiting Administrator (Temporary – 9 months) FLSA Status: Non-Exempt/ Part Time (25-32 hours/week) Salary: $23.75/hour Who we are: Peninsula Humane Society & SPCA (PHS/SPCA) is a local, private, non-profit charitable organization dedicated to animal welfare. It is our mission is to build healthy relationships between people and animals. PHS/SPCA is truly an open admission shelter, not only accepting many pet animals who might be refused at other shelters, but also taking care of injured and orphaned native wildlife from San Francisco through San Mateo and Santa Clara County. Our work means 5,000 lives saved each year. Our HR team supports over 100 employees in multiple nearby locations. To learn more about us, visit www.phs-spca.org. Who you are: Someone that truly believes in animal welfare and ethical animal rehabilitation. Ready to aid the HR department in assisting with the employee life cycle in recruitment, on/off-boarding; in addition to working on various data entry, correspondence, and administrative duties that support a smooth functioning HR department. Position must be performed on-site. Essential Duties and Responsibilities include the following. Other duties may be assigned. Recruitment: • Post and maintain all open positions on job boards. • Review all applicant resumes and phone screen qualified candidates. • Respond to all job inquiries from our website, emails, and phone calls. • Introduce the qualified candidates to the HR Director and/or hiring department managers to proceed to the next steps in the recruitment process. • Maintain detailed recruitment status reports in the applicant tracking system. • Organize and maintain recruitment notes from hiring managers. • Assist with the review, and updates of the organizations job descriptions and job postings. • Other recruiting related functions may be assigned. New Hire Process and Onboarding: • Prepare new hire packets and onboarding materials. • Call references and run background checks. • Coordinate and facilitate onboarding meetings. • Schedules and facilitates new employee check-ins (90 and 180-day reviews) for PHS. Alert HR Director of any trends or immediate concerns. • Conduct exit interviews for terminating employees at PHS. Safety: • Assist with annual IIPP updates. Additional Responsibilities: • Prepare termination packets and COBRA documents for exiting employees. • Assist with employee relation events, activities, reward and recognition programs. • Assist with the employee data maintenance of the ADP HRIS. • Maintain employee files electronically via Dropbox. • Perform other general administrative duties as assigned. • Encourage and promote a positive public image of the organization. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with high attention to detail and accuracy ensuring deadlines are met and accurate records are kept. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Upon hire, must pass background check. • Bachelor’s Degree (BA) or Associate’s Degree (AA); At least 1-2 years’ recruiting experience and/or training. • Ability to work effectively under pressure, handle multiple projects and adapt to changing priorities to deliver efficient and accurate results in a fast-paced HR environment. • Ability to work professionally in person and over the phone with volunteers, fellow co-workers, management, candidate applicants and members of the public. • Ability to handle confidential information and records with the utmost of discretion. • Ability to work independently, possess strong organizational and time management skills, and good problem-solving skills. • Strong attention to detail. • To perform this job successfully, an individual should have basic working knowledge of HRIS systems such ADP Workforce Now, Microsoft Office (MS Word, MS Excel, MS Outlook, etc.) and computer keyboarding and data entry skills. Basic experience with Dropbox database. Basic experience with video conferencing systems. • Must be able to reliably commute regularly to San Mateo and Burlingame locations and occasionally to San Jose and Saratoga. Excellent Benefits Package Available • Sick pay • Employee Assistance Plan • Retirement plan Available to all employees with pets: • Free vaccines, spay/neuter, microchipping, and two pet adoptions • Discounted euthanasia services/cremation, bloodwork, urinalysis, prescription food, and discounts at our retail stores. For more information about our available job opportunities and how to apply, please visit our website at www.peninsulahumanesociety.org/careers The Peninsula Humane Society & SPCA is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. EOE/M/F/D/V/SO
$23.75
The Arc of Ocean County
Assistant Group Home Manager
Barnegat Township, NJ, USA
Mission Statement The Mission of The Arc, Ocean County Chapter, Inc. is to advocate, provide opportunities and supports necessary for all individuals with intellectual and developmental disabilities to be accepted and valued as citizens of the communities in which they choose to live, learn, work and play. We are currently seeking Assistant Group Home Managers who will be responsible for assisting the manager with the the day to day operation of a community residence that supports individuals with disabilities. Responsibilities will include assistance with teaching life skills and guiding the personal and social development of the individuals in the home, as well as writing and managing individual habilitation plans for each of the residents in the group home. Additionally, the Assistant Manager will be assist with maintaining staff schedules and assisting the manager with scheduling staff for trainings. The schedule for this position requires evenings and weekends. The successful candidate must be at least 18yrs. of age, have a valid NJ DL with no more than 5pts, and a minimum of 2 years working with individuals with disabilities as well as previous experience working in a Group Home. May need to be flexible with schedule to meet the needs of the programs. Requirements Valid NJ Drivers License with no more than 5 points HS Diploma or GED Minimum 2 years experience working with Developmentally Disabled population Previous experience in a Group Home Setting Benefits We proudly offer our employees Medical, Vision, and Dental Insurance, Paid time off, holiday pay, 401K with employee match, and many more benefits.
Negotiable Salary
Data Analyst
2440 Grant St, Concord, CA 94520, USA
Description Health, Housing and Homeless Services (H3) is a division of Contra Costa County Health Services. The Health, Housing and Homeless Services Division integrates housing and homeless services across our health system; coordinates health and homeless services across county government and in the community; and works with key partners such as the Employment and Human Services Department, the Housing Authority, school districts, housing providers, law enforcement and cities to develop innovative strategies to address the community’s health and social needs (https://cchealth.org/h3/). H3 holds multiple roles within Contra Costa’s Homelessness Continuum of Care (CoC). One of H3’s primary roles is functioning as the Homeless Management Information System (HMIS) Lead Agency. The HMIS is the central database to collect, track, analyze and report uniform client and activity data regarding the provision of shelter, housing, and services to individuals and families experiencing homelessness or who at risk of homelessness within the Contra Costa CoC region. The Data Analyst will be responsible for a variety of data and administrative tasks related to the HMIS, including but not limited to HMIS usage across partnering agencies, data management, analysis, dashboard and report development, and monitoring of programmatic and client level data. Salary: $27.92 - $32.33 Hourly ESSENTIAL FUNCTIONS • Collect, maintain, and store HMIS User Agreements. • Ensure HMIS end user adherence to workstation security policies • Detect and respond to violations of the HMIS Policies and Procedures • Generate and build reports and dashboards using HMIS reporting tools. Use statistical methods to analyze HMIS program-level data. • Work with a variety of H3 and CoC stakeholders to create a prioritized list of data needs and translate to useful reports. • Identify and recommend new ways to streamline program operations and processes using data. • Use data to create models that depict trends in homelessness and subpopulations. • Provide 1st level HMIS troubleshooting and technical support to program staff. • Attend HMIS-related meetings and trainings as requested for licensing and proficiency and as required in the HMIS Policies and Procedures. • Monitor data quality at both the program, agency, and system level and work with program managers to develop data quality improvement benchmarks. • Provide administrative support to the Homeless Program office including drafting user manuals, wiki guides, creating forms, invoices, and generating reports as needed. • Other duties as assigned by the H3 Project Manager, H3 Program Director, and/or HMIS System Administrator JOB QUALIFICATIONS • Ability to collaborate effectively and work as part of a team. • Strong attention to detail. • Strong technical aptitude. Must have experience with online database applications and must be able to quickly learn new specialized computer/database applications. • Strong analytical skills. Ability to translate and reconcile agency information needs to software requirements. • Candidates should be able to type 45 words per minute or higher and demonstrate proficiency in troubleshooting computer issues. • Ability to manage multiple projects, prioritize, and meet deadlines with minimal supervision. • Must demonstrate a professional demeanor, be personable, and able to interact with diverse audiences and maintain good communication channels. • Effective and professional verbal and written communication skills with staff and other levels of management. • Be fingerprinted and pass a criminal background check. Education/Experience • Bachelor’s Degree in Mathematics, Computer Science, or related coursework, or 3+ years in a Data Analyst/Data Mining role • Experience in IT strategic planning and IT project management. • Experience working in a non-profit or government setting with significant information reporting requirements. Preferred Qualifications • Strong organizational and leadership skills. • Knowledge in database tools and SQL or other programming languages. • Background in program research and evaluation • Bilingual, bicultural in Spanish. • Lived experience of homelessness and/or accessing behavioral health services. • Previous experience or training in street outreach and clinical case management. • Knowledge of Contra Costa County and community resources. • Knowledge of the Contra Costa emergency provider network. • Prior experience with documentation and billing procedures. PHYSICAL DEMANDS Stand Frequently Walk Occasionally Sit Frequently Handling / Fingering Frequently Reach Outward Occasionally Reach Above Shoulder Occasionally Climb, Crawl, Kneel, Bend Occasionally Lift / Carry Occasionally - Up to 10 lbs Push/Pull Occasionally - Up to 10 lbs See Constantly Taste/ Smell Not Applicable Not Applicable Not required for essential functions Occasionally (0 - 2 hrs/day) Frequently (2 - 5 hrs/day) Constantly (5+ hrs/day) WORK ENVIRONMENT General Office and Homeless Shelter EEOC STATEMENT It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service. Please include your resume and cover letter with the application. Apply here: https://recruiting2.ultipro.com/PUB1001PUBH/JobBoard/6705aa07-0bcb-4660-ad1b-2fda952becc7/OpportunityDetail?opportunityId=8c57fad2-3e26-4fa3-b71e-addf3273bfcc
$27.92-32.33
Wendover Management, LLC
Join Wendover as a Community Manager - Support a thriving community.
Apalachicola, FL 32320, USA
Join Wendover as a Community Manager – Support a thriving community. Shape exceptional experiences.   At Wendover Management, we build more than affordable communities—we cultivate places where people and potential flourish. As part of our Wendover Life+ commitment, we strive to provide more than just housing. We offer care, connection, and opportunities to grow—for both our residents and our team.  We're looking for a Community Manager with passion, leadership excellence, and a service-first mindset to lead one of our affordable housing communities in Florida. If you’re energized by the idea of making an impact in residents’ daily lives while managing the full operational heartbeat of a community, we want to meet you.  The ideal candidate thrives in a collaborative environment, values teamwork, and enjoys working with a diverse and vibrant community of residents and colleagues. If you’re ready to be the face of a community where lifestyle and service go hand-in-hand, we’d love to meet you.    What You’ll Do  As a Community Manager, you’ll act as the site-level CEO—overseeing property performance, leading your team, and ensuring a high-quality living experience for our residents. You’ll create a welcoming environment that reflects the best of Wendover’s care-first culture.  Team Leadership  Lead, coach, and mentor your leasing and maintenance teams to achieve site goals  Conduct regular performance check-ins and annual reviews with clarity and purpose  Foster a collaborative, inclusive, and high-performing team culture  Financial & Operational Oversight  Partner in the development of annual budgets and manage daily financials  Monitor and control operating expenses and recommend efficiency opportunities  Track and report on community performance, occupancy, and collections  Maintenance & Facilities Management  Oversee work schedules, preventative maintenance programs, and vendor coordination  Ensure timely completion of service requests and high-quality repairs  Maintain safety, curb appeal, and long-term asset preservation  Purchasing & Vendor Management  Develop and maintain strong relationships with third-party vendors  Manage service contracts, vendor performance, and ensure timely project execution  Keep accurate inventory of maintenance supplies and control purchasing within budget  Resident Engagement & Customer Experience  Deliver outstanding customer service to residents, vendors, and stakeholders  Ensure timely, empathetic response to all service requests and inquiries  Foster a sense of community through resident events and thoughtful communication  Compliance & Safety  Ensure full compliance with company policies and LIHTC regulations  Keep resident files, applications, and documentation audit-ready  Enforce safety protocols and ensure zero tolerance for lost-time accidents  Marketing & Lease-Ups  Execute local marketing strategies to drive qualified traffic and increase occupancy  Monitor leasing performance and adjust tactics to meet occupancy and revenue goals  Requirements What You Bring to the Team  Bachelor’s degree preferred  1+ year of experience managing a LIHTC (Low-Income Housing Tax Credit) property  CAM, CAPS, or CPM designation preferred  Deep understanding of affordable housing compliance and operations  Experience managing budgets, teams, and resident concerns in real-time  Proficiency in Microsoft Office, property management software, and social media  Strong communication, time management, and problem-solving skills  Natural relationship-builder with the ability to connect with diverse residents and teammates  Highly organized, adaptable, and comfortable managing multiple priorities in a fast-paced setting  Professional appearance and a polished, customer-first demeanor  Confidence, adaptability, and a passion for purpose-driven work  A mindset of care, curiosity, and continuous improvement      About the Working Environment  You’ll work in a professionally managed on-site office, leading a team and engaging directly with residents. This full-time position may require occasional evenings or weekends and may exceed 40 hours per week depending on operational needs. Confidentiality, adaptability, and professionalism are a must.  Benefits Compensation includes base pay plus performance-based bonuses.  If you’re ready to bring energy, integrity, and care to a team that’s building something meaningful, we’d love to hear from you.  About Wendover.    Who We Are.  Wendover Management, LLC is the property management arm of Wendover Housing Partners, specializing in the development, financing, and management of multifamily communities for students, families, and seniors. As a leading provider of affordable and workforce housing across the Southeast, our diverse and growing portfolio reflects our commitment to creating high-quality, inclusive housing opportunities in communities of all backgrounds.  With rapid growth underway, we’re looking for passionate, talented individuals to join our team and help us continue building communities that make a difference.  Work With Us.     At Wendover, our Employee Value Proposition reflects a deep commitment to purpose-driven careers, personal growth, and meaningful impact. We go beyond competitive pay to offer a supportive, values-based environment where associates thrive.  Purpose in Every Role – Our work strengthens communities and changes lives. Every task contributes to a greater mission, offering a strong sense of meaning and fulfillment.  Real Career Growth – Wendover is more than a workplace—it’s a place to build a career. With leadership development and advancement opportunities, we support your long-term success.  Integrity You Can Count On – We lead with trust, consistency, and accountability. Our culture creates psychological safety and builds strong, authentic relationships.  Driven & Resilient Culture – Challenges fuel our innovation. We maintain momentum through teamwork, support, and perseverance, empowering associates to grow and succeed.  A Place to Belong – We prioritize inclusivity, connection, and respect. Everyone is valued for who they are and what they bring to the team.  At Wendover, you’re not just joining a company—you’re joining a mission. Discover the difference of working in a place where your contributions truly matter.  Wendover Life+ | Total Rewards Designed for You    At Wendover, we believe in supporting the whole you—professionally, personally, and purposefully. That’s why we offer Wendover Life+, our comprehensive total rewards package designed to help you thrive at work – and in life.    In addition to competitive pay and a supportive work environment, our team members enjoy a robust selection of benefits that promote well-being, security, and growth.    Wendover Life+ Benefits Include:    Health & Wellness  Medical Insurance: Wendover covers 90% of the associate-only premium up to a select plan level  Dental & Vision Insurance  Health Savings Account (HSA) for HDHP plans  Flexible Spending Accounts (FSA)  Short-Term & Long-Term Disability  Life Insurance  Employee Assistance Program (EAP) for mental and emotional well-being  Time to Recharge  Generous Paid Time Off (PTO)  Paid Holidays  Additional time off for community engagement or personal development   Financial & Lifestyle Perks  401(k) Retirement Plan with 100% company match up to 3% of your salary  Rent Discounts at select Wendover communities  Ongoing Learning & Tuition Reimbursement  Opportunities for Career Advancement and Leadership Growth    Wendover Life+ is more than a benefits program—it’s our commitment to helping you flourish both inside and outside of work. We continually assess and enhance our offerings to meet your evolving needs, because when you thrive, our communities thrive.      At Wendover, your work creates more than housing—it builds hope, belonging, and opportunity. Join us, and find not just a career, but a calling.    To learn more, please visit www.wendovergroup.com     Wendover Management, LLC is an Equal Opportunity Employer and a Drug Free Workplace.  Employment offers are contingent upon a successful background/credit check and drug screening. 
Negotiable Salary
PHS-SPCA Animal Control Officer (san mateo)
Peninsula Ave & Airport boulevard, Peninsula Ave, San Mateo, CA 94401, USA
Title: Animal Control Officer FLSA Status: Non-Exempt-Union – Full Time Salary: $25 - $30 per hour, depending on experience Excellent Benefits Package Available Who We Are: Peninsula Humane Society & SPCA (PHS/SPCA) is a local, private, non-profit charitable organization dedicated to animal welfare. It is our mission is to build healthy relationships between people and animals. PHS/SPCA is truly an open admission shelter, not only accepting many pet animals who might be refused at other shelters, but also taking care of injured and orphaned native wildlife from San Francisco through San Mateo and the northern half of Santa Clara County. Our work means 6,300 lives saved each year. To learn more about us, visit www.phs-spca.org. Who You Are: A firm believer in humane care and kind treatment of animals. Familiar with San Mateo County and its neighborhoods. Knowledgeable of animal welfare issues, state and local ordinances, quarantines, adoptions, other animal related issues. Not a stranger when it comes to customer service and conflict resolution. Finally, a well-rounded animal lover. This position is represented by Union Local 856. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Respond to stray domestic animals that may be sick, injured, aggressive, loose, confined, or in traffic. Ensure that the animal is returned to its owner, transported to the shelter, or taken to receive medical attention as appropriate. • Humanely capture sick, injured, or orphaned wildlife. Transport wildlife to the PHS/SPCA Wildlife Department or provide euthanasia in the field as directed by policy. • Perform basic and more advanced technical rescues of animals in distress. • Utilize tact, self-restraint, judgement, and strategy in dealing with a wide variety of people. Analyze situations and apply established procedures and good judgement to address a wide variety of challenges. • Investigate complaints of local municipal code or state law violations and follow-up as needed by documenting the complaint, issuing warnings, and/or making enforcements such as citations. • Investigate complaints of Dangerous or Vicious Animals or Dangerous Animal Permit violations received by phone, e-mail, in person or by other means. This includes collecting statements and other evidence surrounding these incidents. • Prepare and execute warrants pertaining to Dangerous or Vicious Animal violations as appropriate. Work with a City Attorney or District Attorney as necessary. • Write clear and concise reports. • Photograph and assist with veterinary exams and necropsies. • Follow up with Animal Bite Reports by placing animals in and out of a rabies observation quarantine. When applicable, deliver specimens to the San Mateo County Public Health Laboratory for rabies testing. • Remove deceased animals in a professional and compassionate manner. • Educate and answer inquiries from the public regarding animal welfare issues and animal related concerns in a matter reflective of the Peninsula Humane Society & SPCA’s policies and standards. • Assist law enforcement agencies and fire departments as necessary. This may include assisting in the execution of search warrants, impounding owned animals if the owner is unable to care for their animal(s) due to hospitalization or arrest, or assisting in the assessment and/or capture of animals that could pose a threat to public safety. • Attend scheduled administrative hearings and court dates to provide testimony as required. • Prepare and maintain detailed and accurate reports daily including but not limited to Chameleon memos, the completion of forms, and investigation or supplemental reports. • Operate and receive calls via a two-way radio using proper radio codes and etiquette. • Abide by all traffic laws and use safe driving practices while maintaining a PHS/SPCA vehicle in a clean and fully stocked manner. • Maintain a daily activity report. • Participation at educational or community outreach events may be required. • Provide humane care for all animals in the Society's care. • Work closely with other PHS/SPCA departments as needed. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Upon hire, must pass a background check. • High School graduate (or equivalent) and at least 18 years of age. • Must possess a valid California Driver's License with a clean driving record to be insured with PHS/SPCA insurance. • Must successfully complete a course in 832 PC (law enforcement course) within one year of employment as an Animal Control Officer. • Must become certified to perform euthanasia by injection according to California state regulations and trained in decapitations for required rabies testing. • Must also possess the ability to manage the emotional aspect of end-of-life services and humane euthanasia, and support staff in high-emotion circumstances • Must have previous customer service experience. • Prior experience (volunteering and/or professionally) working with animals is highly desirable. • Excellent oral and written communication skills. • Must have the ability to work well and communicate effectively with the public, fellow employees and volunteers. • Must have a flexible schedule and the ability to work irregular hours including nights, weekends, holidays and standby as needed. • Must be highly motivated toward the welfare and humane treatment of all animals. • Must perform the job in a professional manner and work effectively under pressure. • Able to work effectively without close supervision. • Must be able to lift 50lbs from ground to waist. • Basic knowledge, or become proficient, with Microsoft Office Suite, computer keyboarding skills and data entry. Excellent Benefits Package Available • Medical /Dental /Vision/Life/ Flex Spending • Sick, Vacation and Holiday pay • Employee Assistance Plan • Retirement plan & employer matching Available to all employees with pets: • Free vaccines, spay/neuter, microchipping, and two pet adoptions • Discounted euthanasia services/cremation, bloodwork, urinalysis, prescription food, and discounts at our retail stores. For more information about our available job opportunities and how to apply, please visit our website at www.phs-spca.org/careers The Peninsula Humane Society & SPCA is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. EOE/M/F/D/V/SO
$25-35
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.