IT Support Technician Needed (napa county)

We are growing our Audio & Visual Production Team. If you love working on events with Audio, Video, LED Walls, Lighting, Staging as well as Video Production, we encourage you to contact us to find out if you are a great fit for our Team! Our team is comprised of hard-working people who enjoy working together to create fun and unique events for our clients. We help our clients with: Conferences, Meetings, Galas, Award Shows, as well as Social celebration events Experience is great, however, our training program is included if you are the right fit for our team, and yes you get paid while training! Weekday and weekend events available Pay varies by your experience. Pay includes 1.5 X and Double Time Flexible schedules. If this sounds exciting to you, we would love to hear from you!

Part time - 20 hours biweekly | Mornings Provide first-level IT support for both hardware and software issues to staff across various departments. Troubleshoot and resolve technical problems, ensuring minimal disruption to operations. Set up and configure new workstations, laptops, and peripherals for employees. Maintain an inventory of IT equipment and assist with procurement as needed. Manage user accounts, permissions, and access rights within the company's systems. Collaborate with other IT team members on system upgrades, migrations, and implementations. Document technical processes and maintain a knowledge base for common issues and resolutions. Train end-users on new technologies and provide ongoing support. Assist in maintaining cybersecurity measures and best practices for data protection. Support and maintain functional control of the company's enterprise resource planning (ERP) systems. Report system updates, incidents, and improvements to the IT Manager Requirements 2+ years of experience in IT support or a similar role. Strong knowledge of Windows and Mac operating systems, as well as common software applications. Experience with networking concepts and troubleshooting. Ability to communicate technical information clearly and effectively, both verbally and in writing. Strong problem-solving skills and customer service orientation. Familiarity with ERP systems is a plus.

NOW HIRING CASH DAILY FULL TIME Full Time for Suburban Taxi Drivers wanted Full Time for Large Suburban Taxi Company. Our Company provides Drivers with Full Time Newer Hybrid Sedans - take home cars - Drivers Start out from Home Daily. Full Time Monday - Saturday and Make their own Daily Start times giving flexibility. Drivers earn cash daily, $160 to $200 Per day Clear net! Consistent Government Routes, All rides Direct Dispatched into vehicles for Consistent Business Service throughout Dupage, Kane, Cook, Lake & Will Counties. We provide transport service for Large Business Accounts, Non Emergency Medical Transport, Airport Service, Pharmacies, Hotels and More. REQUIREMENTS TO APPLY 1) Valid Driver's License for min of 1 year 2) No Criminal Felony Background 3) 23Years of age or Older 4) Must be available for immediate start. 5) Retirees Welcome TO APPLY & INTERVIEW PLS CALL MICHAEL AT 630-715-5626

Description The IT Support Specialist's role is to ensure proper network and computer operations so that staff members can accomplish organizational tasks and agents can use the company’s network to conduct their business.   Given the high level of direct interaction with staff and agents requiring technical support, a strong customer service background is essential for success in this role. In this role, your duties will include network management, training our users in cyber security, manage and configure Microsoft 365 services, manage door access systems, manage the security Software, manage the Voice over IP platform, ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment upgrades.  Responsibilities ·       Consulting with IT manager and other departments as required. ·       Provide support to all staff members via phone, remote connection or in person. ·       Provide support to all agents to ensure email connectivity, internet and printer access. ·       Visit all offices to provide support as needed. ·       Setup Audio and Video equipment for meetings and in conference rooms. ·       Troubleshoot email delivery issues. ·       Configure, manage and troubleshoot our cloud VOIP system. ·       Manage and configure Microsoft 365 services including SharePoint, Microsoft Teams and OneDrive. ·       Manage and keep up to date our asset management tool. ·       Manage and configure door access systems and cloud base alarm systems. ·       Setup, configure and troubleshoot desktop and laptops running Windows or Mac OS Operating systems. ·       Setup, configure and troubleshoot personal and office printers. ·       Setup emails on email clients and mobile devices ·       Record, track and document solutions for future problems ·       Manage the company's directory service platform. ·       Create and manage users and groups on other web services Including the company's directory. service platform, the antivirus platform, the asset management platform, the MDM platform, the SSO platform, the printer cloud platform, etc. ·       Backup and archive mailboxes and other data as required. ·       Configure, Manage and troubleshoot office networks. ·       Configure and upgrade printer’s cloud software ·       Configure and manage the MDM platform ·       Configure and manage the SSO platform ·       Configure and manage the ticketing system ·       Configure and manage email spam filter platform ·       Deploy training and phishing campaigns using our cyber security training platform. ·       Manage the antivirus platform and ensure all hosts are up to date. ·       Training end-users on hardware functionality and software programs. ·       Monitoring hardware, software, and system performance metrics. ·       Updating computer software, as well as, upgrading hardware and systems. ·       Keeping track of technological advancements and trends in IT. ·       Be available to provide support after hours and on weekends, as needed. ·       Perform other assignments as needed. ·       Asist Help Desk Specialist with daily operations as needed. ·       Perform other assignments as needed Requirements ·       1 year of experience as an IT support specialist. ·       Extensive knowledge of computer hardware, software, and networks. ·       Knowledgeable of Microsoft 365 services. ·       Knowledgeable of Zoom phone systems, Meraki systems, Falcon CrowdStrike platform, Fresh Service platform and Okta admin site ·       Experience in documenting processes and monitoring performance metrics. ·       Extensive application support experience. ·       Ability to conduct research into a wide range of computing issues as required. ·       Ability to absorb and retain information quickly. ·       Ability to present ideas in user-friendly language. ·       Highly self-motivated and directed. ·       Exceptional customer service orientation.     Job Type & Conditions   · Full time · Sitting for extended periods of time. · Driving using your personal vehicle to different offices · Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components. · Lifting and transporting of moderately heavy objects, such as computers and peripherals. Benefits -          Medical, Dental, and Vision. -          401k -          A generous PTO and Holiday calendar. -          Start-up office environment. -          Growth potential. -          Training and development Job Type: Full-time MDLV, LLC dba ONE Sotheby's International Realty is an Equal Opportunity Employer; participates in E-Verify and conducts background checks.

A well-established Managed Services Provider has an opening on the help desk. This is a great company to work for. We seldom have openings, but a team member is retiring after working here for over 20 years! This is a full-time position with benefits. Working remote is a possibility for the right individual. If you have worked on a help desk and understand what it takes to make customers happy and solve technical problems i'd like to talk to you! Besides the usual experience with computers and troubleshooting I'd really prefer someone with Application support experience, specifically with Document management systems. Net Documents and IManage to name a few. Please send Resume for consideration

Position Overview: We are seeking a Senior Cloud Support Engineer to join our dynamic team. In this role, you will leverage your technical expertise to troubleshoot and resolve complex issues in customer technical environments. The ideal candidate has a strong background in cloud infrastructure, networking, and security technologies, with a preferred focus on HSMs, PKI, and key management systems. If you have a passion for solving technical challenges and delivering exceptional customer experiences, this is the perfect role for you. Key Responsibilities: Technical Troubleshooting and Support: Provide advanced troubleshooting and technical support for customer cloud environments. Analyze and resolve issues involving networking, system configurations, and application integrations. Serve as an escalation point for complex technical issues. Customer Engagement: Collaborate with customers to understand their technical environments and tailor solutions to meet their needs. Guide customers in best practices for deploying and managing cloud-based systems. System Analysis and Documentation: Diagnose performance issues in distributed environments. Document problem resolution processes, technical insights, and knowledge base articles. Collaboration: Work closely with engineering, product, and operations teams to address root causes of recurring issues. Contribute to the design and implementation of support tools and processes. Security Expertise: Support the implementation and management of Hardware Security Modules (HSMs), Public Key Infrastructure (PKI), and key management systems. Ensure compliance with security standards and protocols. Requirements Required: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 5+ years of experience in technical support or cloud engineering roles. Proficiency in troubleshooting cloud infrastructure (AWS, Azure, GCP). Strong knowledge of networking concepts, including TCP/IP, DNS, firewalls, and VPNs. Hands-on experience with Linux/Unix systems. Excellent problem-solving and communication skills. Preferred: Experience with Hardware Security Modules (HSMs), Public Key Infrastructure (PKI), and/or key management systems. CCNA certification or equivalent networking expertise. Familiarity with IT security frameworks and best practices. Experience with scripting languages (Python, Bash) and automation tools. Benefits Health, dental, vision, life, and short/long-term disability insurance Paid vacation, holidays, and sick leave Competitive compensation and opportunities for advancement Retirement plan with employer contribution match Welcoming, family-style corporate culture uniquely suited to fast-paced, entrepreneurial, and motivated individuals One of San Antonio’s “Best Places to Work” for nine consecutive years This job is at our Bulverde, TX office