Senior Customer Solutions Engineer

Tiger Analytics is one of the fastest growing advanced analytics consulting and Engineering services firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning and Al, and our engineers bring innovative engineering techniques to enable scalable data platforms and data products that are insights driven. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. The Technology Partner is a multi-faceted leadership role and part of Tiger’s core Data & Insights Solutions practice leadership. This role will be required to bring breadth and depth of technology expertise, founded in - experience with delivering large transformation, leading innovation driven practices, consulting to and managing executive stakeholders across IT and Business. Requirements The individual in this role will be required to provide Thought Leadership and Client Engagement Domain experience in Life Sciences. Liaise with all levels of data leaders at our strategic clients to provide forward looking advisory and thought leadership Hold brown bags and educative forums to share thought leadership with our core clients Hold client platform, organization and practices reviews proactively and provide improvement recommendations, solutions and roadmaps Provide technology leadership to transformation agendas rooted in Data and Insights, addressing Technology, Organization and Processes Help recruit key talent to fill key client technology roles Create detailed technology solutions for first of a kind and complex initiatives Pre- Sales and New business Present Tiger capabilities to new prospects Create Solutions and Proposals for client requirements Data and Insights Practice Leadership Mentor Engineering Talent at different levels Manage architect resources Create thought leadership content for go to market offerings including reference architectures, methods and practices Interview and participate in helping evolve hiring practices Liaison with offshore counterparts on solutions, training and overall capabilities development Expertise and Skills Needed: Experience with Solution Architecture development for large enterprises and transformation programs Strong experience with traditional and modern data platforms –NoSQL, MPP, columnar, big data and cloud data platforms. Experience with Cloud Data platform services across AWS, Azure and GCP Experience with Data processing tools and frameworks including batch ETL, real time streaming and IoT architectures Experience with Big Data, Data Fabric and Data Mesh Architectures. Experience with Federated and centralized Data Management practices and technologies including Data Governance. Experience with industry leading data management platforms Experience with establishing Data governance, Data catalogs and deep understanding of all dimensions of data security Experience and expertise on MLOPs processes, platforms and organizational implications Experience with ML Models and modeling lifecycle Experience with data warehousing, BI lifecycle and technologies Knowledge and experience with Knowledge graphs and related graph technologies 5+ years' experience in consulting leadership roles. Benefits Significant career development opportunities exist as the company grows. The position offers a unique opportunity to be part of a small, fast-growing, challenging and entrepreneurial environment, with a high degree of individual responsibility.

Teksystems is seeking an IT Support Technician to help with a Windows 11 rollout in the Napa, CA area. Prior experience deploying and upgrading IT systems. Must also be able to follow a scripted process. This will be a 2 month project Hours: Monday - Friday Day Shift

Do you ever have the urge to do things better than the last time? We do. And it’s this urge that drives us every day. Our environment of discovery and innovation means we’re able to create deep and valuable relationships with our clients to create real change for them and their industries. It’s what got us here – and it’s what will make our future. At Quantexa, you’ll experience autonomy and support in equal measures allowing you to form a career that matches your ambitions. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20+ languages across our 50+47 nationalities, creating a sense of belonging for all.  Opportunity Imagine being part of a groundbreaking team at a fast-paced global FinTech company, Quantexa. Join our dynamic Alliances Solution Engineering team where you'll own initiatives that expand our reach and drive indirect revenue growth. Your role will be pivotal in channel expansion, embedding Quantexa's solutions into strategic partner offerings to fuel non-linear growth and enhance our profile within the Alliance network. Collaborate across Solution Engineering, Delivery, Product Management, and Alliance ecosystems to champion our technology solutions. We seek someone with exceptional technical and business acumen to demystify complexity, impress at industry events, and forge strong relationships with executives.   What you’ll be doing. Master Solution Engineering, leading technical evaluations in sales cycles and become a key player in driving Alliance and Channel pipeline.  Customize technical solutions with Channel and Alliance team collaboration.  Develop and deliver engaging demos, prototypes and PoCs for prospects and partners.  Architect scalable, secure solutions tailored to customer needs.  Craft compelling proposals, GTM (go to market) initiatives and products balancing technical solutions, value engineering and commercials to grow revenue  Keep abreast with industry trends to position offerings smartly.  Requirements What you'll bring Rich expertise in data-driven problem-solving across domains like Compliance, Supply Chain Intelligence, and Data Management.  Mastery in analytical solutions—Entity Resolution, Graph Generation, Advanced Analytics and AI  Hands-on experience in technical sales: Solution Engineering, Field Engineering, Architecture, Pre-Sales, etc.  Proven track record in supporting sales to achieve revenue targets via technical solutions.  Exceptional problem-solving skills to design innovative value-aligned solutions.  Demonstrated technical excellence and growth-driven mindset in Solution Engineering.  You’ll engage and captivate audiences of all sizes with an innate ability to simplify complex concepts for diverse audiences.  Thrive in fast-paced, collaborative environments with cross-functional teams. ·        Benefits Our perks and quirks. What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits. We offer: Competitive base salary of $175-200k Company bonus 100% 401K match up to 5% Comprehensive benefits coverage, including mental health support, fitness reimbursements, and financial well-being Tax-advantageous benefits, such as commuter benefits, healthcare, and dependent care Competitive annual leave, parental leave, PTO, and observed holidays 🌴 Well-being benefits, such as the Calm App and Wellbeing 1/2 days off 🧘‍♀️ Continuous Training and Development, including access to Udemy Business Work from Anywhere Scheme: Spend up to 2 months working outside of your country of employment over a rolling 12-month period Employee Referral Program Team Social Budget & Company-wide Socials Our mission. We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We’re not a start-up. Not anymore. But we’ve not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction – the future. It’s all about you. It’s important to us that you feel welcome, valued and respected. After all, it’s your individuality and passion for what you do that will make you Q. We see that – which is why we’re proud to be an Equal Opportunity Employer. We’ve created and will continue to improve our inclusive and diverse work environment. Regardless of your race, beliefs, color, national origin, gender, sexual orientation, age, marital status, neurodiversity or ableness – whoever you are – if you are a passionate, curious and caring human being who wants to push the boundaries of what’s possible, then we want to hear from you. start. don’t stop – Apply Apply for this job

Company Description: Axis Community Health, a nonprofit established in 1972, provides comprehensive healthcare services to over 15,000 individuals across all age groups in the Tri-Valley area. The mission of Axis Community Health is to provide quality, affordable, accessible and compassionate health care services that promote the well-being of all members of the community. Our mission is rooted in delivering high-quality patient care, encompassing primary healthcare, mental health support, and dental services. We are committed to ensuring access to essential healthcare services for every member of our community, irrespective of financial status, living situation, or insurance coverage. Job Summary: The role of an IT Help Desk Analyst I is to serve as the primary point of contact for all IT-related inquiries, responsible for analyzing, diagnosing, and managing escalations while resolving technical and user issues in a service-driven environment. This role requires quick comprehension and the ability to work independently. The analyst must efficiently manage time and tasks, resolving issues and handling requests both remotely and over the phone. The position demands flexibility in addressing various user skill levels and explaining solutions in a non-technical manner. Strong patience and excellent customer service skills are essential. Additionally, the role involves assisting end users with in-person support when remote solutions are not feasible, including travel to remote sites within a 15-mile radius. CLICK HERE TO APPLY:APPLY HERE Qualifications: • High School Diploma or equivalent required. Associate degree in Information Technology or completion of a technical IT training program or related field is preferred. • Basic knowledge of computer hardware, Windows Operating System, and common applications such as Microsoft Office and Email Clients, and the ability to learn and use Axis departmental systems. • Strong problem-solving skills and the ability to troubleshoot technical issues. • Excellent business communication skills, with the ability to explain technical information in an easily understandable manner. • Ability to prioritize tasks and handle multiple requests simultaneously and must be able to adjust priorities quickly as circumstances dictate. • Customer-oriented mindset with a focus on providing excellent user experience. • Basic knowledge of networking concepts and protocols. • Experience with help desk software or ticketing systems is a plus. • Experience with alpha/numerical filing. • Excellent time management skills. • Ability to work efficiently and effectively, even under pressure. • Ability to lift and carry up to 30 lbs. and move all components of PC workstations, servers, network equipment, peripherals, and other ancillary equipment. • Must possess a valid and current driver’s license with reliable transportation, a clean driving record and automobile insurance is required. • Strong analytical, employee relations, and interpersonal skills. • Excellent writing, editing, and proofreading skills. • Ability to interact effectively and in a supportive manner with persons of all backgrounds. • Proactive, self-motivated and able to work independently as well as on a team with the ability to exercise sound independent judgment. • Ability to maintain a high level of confidentiality and a professional demeanor and must positively represent the organization at all times. • Proactive, self-motivated and able to work independently in a fast-paced environment as well as on a team with the ability to exercise sound independent judgment. • Ability to maintain a high level of confidentiality and a professional demeanor and must positively represent the organization at all times. • Ability to establish and maintain positive and professional working relationships. • Must be able to be at work regularly and on time. • Must be a dynamic self-starter with demonstrated ability to work independently or in a group setting. • A can-do attitude with attention to detail. • Ability to type a minimum of 35 WPM with minimal errors. • Must have good computer skills using Microsoft Office and the ability to use Axis departmental systems. • Must be able to use office equipment (i.e. copier, fax, etc.). Essential Duties/Responsibilities: • Serve as a first point of contact and as a tier 1 help desk technical support, application support, and incident response liaison. • Accountable for evaluating and testing new technologies prior to deployment to ensure the help desk analyst meet performance, security, and compatibility standards. • Assigned for endpoint preparation and management to ensure seamless device integration, reduce security risks, enhance the overall productivity of employees, and aligned with the Axis company standards, enabling employees to perform their work efficiently and safely. • Ensure compliance with privacy and security requirements by safeguarding sensitive data, enforcing access controls, and adhering to Axis Informational Technology (IT) security policies and procedures. • Assist in identifying and reporting potential security risks or breaches, and support end users in following best practices for data protection and secure system usage. • Create end user and IT internal documentation as needed. • End user training of new technologies as needed. • Collaborate with the Informational Services (IS) department and Informational Technology (IT) teams to facilitate workflow enhancements as required. • Responsible for optimizing new technologies after deployment. • Provide remote support and resolve issues over the phone or through remote desktop tools. Document all support activities and resolutions in the help desk ticketing system. • Drive to other sites and locations as needed to perform job duties or support organizational operations. • Participate in staff meetings, and attend other meetings and training events as assigned. • May be required to perform other related duties, responsibilities, and special projects as assigned. Benefits: • Employer paid health, dental, and vision benefits to the employee. • Option to participate in a 403(B) retirement plan with employer matching contribution. • Partial educational reimbursement. • 12 paid holidays. • Accrued paid time off with each pay period. • Employee discount programs. • Colleague Referral Bonus Program. Connect with Axis: Company Page: https://www.axishealth.org Facebook: https://www.facebook.com/axiscommunityhealth LinkedIn: https://www.linkedin.com/company/axis-community-health Annual Gratitude Report: https://issuu.com/axiscommunityhealth/docs/gratitudereport2024 Physical Demands and Working Conditions: Work is normally performed in a typical clinic office work environment (and, in some cases, telecommuting sites). The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of this position if the accommodation request does not cause an undue hardship. Physical: Occasionally required to carry/lift/push/pull/move up to 20lbs. Frequently required to perform moderately difficult manipulative tasks such as typing, writing, reaching over the shoulder, reaching over the head, reaching outward, sitting, walking on various surfaces, standing, and bending. Occasional travel to other Axis health centers and other occasional travel will be required. Equipment: Frequently required to use repetitive motion of hands and feet to operate a computer keyboard, telephone, copier, and other office equipment for extended periods. Sensory: Frequently required to read documents, written reports, and signage. Must be able to distinguish normal sounds with some background noise, as in answering the phone, interacting with staff etc. Must be able to speak clearly, understand normal communication, and be understood. Must be able to see clearly and have the ability to judge distances and spatial relationships to see objects where and as they actually are. Cognitive: Must be able to analyze the information being received, count accurately, concentrate and focus on the given task, summarize the information being received, accurately interpret written data, synthesize information from multiple sources, write summaries as needed, interpret written or verbal instructions, and recognize social or professional behavioral cues. Environmental Conditions: Frequent exposure to varied office (medical clinic/office) environments. Rare exposure to dust and loud noises. Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, Axis Community Health reserves the right to modify or change the requirements of the job based on business necessity. Key Search Words: IT Help Desk Analyst, IT Support Specialist, Technical Support Analyst, Service Desk Technician, Desktop Support Specialist, IT Support Technician, End-User Support Analyst, Teams, Epic, Microsoft, Okta, Zendesk, #LI-Onsite

Keeper is hiring a driven Senior Implementation Specialist, APAC (Remote - US, Japan Hours) to join our B2B support team. This role is based in the United States but operates on Japan Standard Time (JST) to support our customers and internal teams located in Japan and the broader APAC region. This is a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area. Keeper's cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest growing cybersecurity companies and gain valuable skills while providing the most seamless onboarding experience for our customers. About Keeper Keeper Security is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com. About the Role As a Senior Implementation Specialist at Keeper Security, your role will be pivotal in guaranteeing the successful onboarding and adoption of our products by our customers. You will engage in close collaboration with our customers and work closely with our Director of Implementation to comprehend their unique requirements, subsequently configuring our solutions to precisely align with their needs. Your expertise and meticulous attention to detail will serve as the cornerstone for providing our customers with a seamless and exceptional experience. Hours: To operate 8:30am - 5:00pm on Japan Standard Time (JST), for example 6:30pm - 3:00am CST Responsibilities Oversee the delivery of Keeper’s software for all clients including initial deployments of new customers and expansion deployments of existing customers. This includes mastery level understanding of our complex line of technical SaaS products Tailor our solutions to meet the specific needs and objectives of each client, ensuring a personalized and effective experience Work from the United States while maintaining active working hours aligned with Japan Standard Time (JST) to effectively collaborate with regional clients and internal team members Offer continuous technical support to clients, adeptly troubleshooting issues and efficiently resolving any concerns as they arise. Furthermore, proactively recognize and rectify project-related risks and issues, promptly escalating them to engineering only when required Maintain accurate records of client configurations, customizations, and communication to ensure a comprehensive understanding of each implementation Gather feedback from clients and collaborate with the product development team to improve the functionality and usability of our solution Effectively oversee multiple implementation projects concurrently, ensuring their timely delivery within predefined scope. Maintain consistent and transparent communication of project status and progress to internal stakeholders and clients, promptly addressing any arising issues or concerns Communicate in Japanese and English, both verbally and in writing Act as a subject matter expert on all Keeper products, staying knowledgeable and informed of changes, updates, and new products Train and mentor other members of the implementation team Requirements 4+ years progressive experience in SaaS support and/or implementation  Strong working knowledge of Salesforce Must be bilingual in Japanese with English proficiency for business purposes, with excellent verbal and written communication skills Experience with Google docs and MS-office tools Experience in SaaS deployment with security software experience preferred Proficiency in leading external client engagements Ability and willingness to consistently maintain Japan Standard Time (JST) working hours Excellent communication and interpersonal skills, with the ability to effectively manage client relationships Strong analytical and problem-solving skills Ability to work independently and as part of a team, across global regions and time zones Experience with project management tools such as Monday.com Bachelor’s degree in finance, business administration or a related field to project management or equivalent work experience Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Benefits Medical, Dental & Vision (Inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401k (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt

Brooklyn Fiber, a leading independent Internet Service Provider serving the New York City area, is currently seeking a qualified Network Technician / Low Voltage Installer to join our team. This role requires hands-on experience with structured cabling, network design, and routing, as well as the ability to lead installations in commercial and residential settings. The ideal candidate will have a strong technical background in low voltage systems and network infrastructure, and will have previously held a leadership position such as job foreman or project lead. A high level of professionalism, attention to detail, and accountability is expected in this role. Key Responsibilities -------------------------- - Install and terminate Cat6 and fiber optic cabling in accordance with industry standards - Mount and configure radios, access points, switches, and network hardware - Design, implement, and troubleshoot network routing and switching environments - Lead job site operations, coordinate with subcontractors, and manage project timelines - Ensure all installations are completed neatly, labeled correctly, and meet code requirements Required Qualifications ------------------------------ - Minimum 3 years of experience in low voltage cabling and network installation - Proficiency in network configuration, routing, and structured cabling systems - Demonstrated ability to manage job sites and installation crews is highly preferred - Comfortable working in field environments, including rooftops and telecom spaces - Valid driver’s license - OSHA 30 and/or SST certification strongly preferred Compensation & Benefits -------------------------------- - Competitive salary commensurate with experience - Opportunities for advancement and leadership within a growing ISP - Supportive team environment with access to tools, training, and resources - Field-based work primarily in Brooklyn and greater NYC area Next steps -------------------------------- Send your resume in PDF format along with a brief description of your work history.