Negotiable Salary
MSR-FSR
Santa Clara, CA, USA
JOB TITLE: Facilities Project Specialist 5 - Lead DUTIES AND RESPONSIBILITIES: Reports to group supervisor or Farah Hussaini in the interim (while supervisor is on leave). First point of contact for employees of the GWI Support Group needing assistance in their day-to-day tasks as well as first level issue escalations. Escalate complex or difficult issues to group supervisor. Provide escalation path for stakeholders (clients) to ensure timely and effective solutions. Complete ad hoc projects and assignments that are assigned to the GWI Support Group or delegate to other Facilities Project Specialists and manage to completion. Maintain positive relationships with third parties and assist as needed. Conduct interviews with new candidates. Assist in training new employees. Fill in for supervisor when he/she is out. Provide multiple levels of support to Facilities Project Management Organization. Provide project management services to assigned Facilities Service Requests (FSRs). Coordinate activities of Junior-level Project Specialists. Support SRM system development, enhancements, workflow. Create and track purchase requisitions/shopping carts as needed in support of organization. Provide and maintain Operations and Project Support services as needed in support of organization. Develop presentation materials utilizing MS PowerPoint or other required formats for the purpose of customer or client meetings. Support FSR project closure activities including project financial closure activities. Mentor junior-level Project Specialists. Other duties as requested by management. Requirements College Degree with 8+ years of industry experience or 10+ years of industry experience Experience interfacing with members of various departments Excellent organizational and interpersonal skills Excellent written and verbal communication skills Excellent computer skills including MS Word, Excel, PowerPoint, Project, SRM, SAP Experience with purchase orders Experience in financial closure and reporting Experience in document control processes and related services Experienced with developing presentations and related materials Ability to present to members of various departments within an organization COMPETENCIES: Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Occasionally (less than 1/3 of the job) Frequently (1/3 to 2/3 of the job) Continually (more than 2/3 of the job) Frequently required to stand. Frequently required to walk. Frequently required to sit. Frequently required to utilize hand and finger dexterity. Occasionally required to climb, balance, bend, stoop, kneel or crawl. Continually required to talk or hear. Occasionally work near moving mechanical parts Occasionally work in high, precarious places Occasionally work around fumes, airborne particles, or toxic chemicals While performing the duties of this job, the noise level in the work environment is usually moderate. The employee must occasionally lift and /or move more than 30 pounds. Specific vision abilities required by this job include Close vision; Distance vision; Peripheral vision; Depth perception and ability to adjust focus. Must be able to wear personal protective equipment, including protective eye wear, a hard hat, lab coat, gloves, steel-toed shoes, hearing protection, and respirators. Must be able to safely access and traverse indoor and outdoor obstacles for site inspections, including climbing ladders, walking on stairs, catwalks, and other types of uneven surfaces where activity inspections are needed. Benefits Health Care Plan (Medical, Dental & Vision) 401K Life Insurance Flexible Spending Accounts (FSA) Disability Insurance Paid Time Off Training & Development