Veracross
Product Manager - Student Billing

Wakefield, MA 01880, USA
Company Description:
Veracross provides SaaS-based School Information Systems (SIS) designed to meet the specific needs of independent K-12 schools worldwide. Our one-record solution combines the power of a fully integrated single-record database, personalized communication tools, and an elegant architecture that is unique in our industry.
We are a growing, values-led community of 350 employees in the US, UK and Australia who share a vision to unify school communities, improve the quality of education, and enhance learning. And weâre succeeding! As of early 2024, we are supporting 3200+ schools in 60 countries.
Veracross is five product brands in one global tech company
Veracross SIS is a one-person, one-record school management platform
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Epraise incentivizes student well-being and connects teachers, students, and families.
Firefly provides an online learning space for students and teachers
Role Summary:
As a Student Billing Product Manager, you will lead the strategy and execution for the Veracross student billing platform, which supports Kâ12 private schools in managing tuition, fees, and family payments. You'll work closely with customers, internal stakeholders, and cross-functional teams to deliver user-centric billing solutions that enhance both operational efficiency and the family payment experience.
Key Responsibilities:
Lead product strategy, planning, and execution for the student billing platform
Define and prioritize product roadmap and requirements through market research and customer discovery
Collaborate with UX, engineering, and business teams to deliver intuitive, compliant, and scalable billing features
Analyze and respond to stakeholder feedback, usage data, and business metrics to guide product decisions
Ensure regulatory compliance and reduce billing/payment risk exposure
Optimize user experience for school business offices and families making payments
Track KPIs, report on product performance, and adapt strategy based on measurable impact
Support customer success, GTM, and support teams with training and documentation
Drive continuous improvement across billing workflows, integrations, and automation
Requirements
7+ years in product management, including at least 2 years managing financial or billing products
Experience with student billing, accounts receivable, tuition management, or related fintech platforms
Bachelorâs degree in Business, Accounting, Finance, or a related field; MBA or equivalent a plus
Strong understanding of SaaS product development lifecycle
Experience with ERP or financial systems (e.g., Blackbaud, FACTS, TADS, Veracross, or similar platforms)
Exceptional communication, stakeholder management, and collaboration skills
Analytical mindset with a focus on measurable product outcomes
Passion for improving the education experience for schools and families
Bonus Points
Experience working in a Kâ12 school business office or with independent schools
Familiarity with family engagement and financial aid platforms
Background in fintech, payment processing, or compliance
Knowledge of global payment standards and cross-border transactions
Experience with machine learning and automation in billing or finance
What Youâll Impact
Deliver user-friendly billing experiences that build trust with families
Enable business offices to work more efficiently and accurately
Help schools improve cash flow and reduce administrative burden
Support cross-functional efforts around compliance, fraud prevention, and customer support
Contribute to the financial health of educational institutions and the satisfaction of their communities
Benefits
3âŻweeks of vacationâŻper year
14 paid holidays per year (including the week off between Christmas and New Year's Eve)
56 Hours of paid sick leave annually
Top tier benefits -
Medical, Dental & Vision (Blue Cross Blue Shield & EyeMed)
Veracross LLC Fidelity 401(k) Plan - Managed by Sentinel Benefits
Salary at Veracross is determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. The compensation range for this position is $110k to $150k (annualized USD) in addition to potential bonus.
We value the power of an inclusive culture and a strong sense of belonging. We seek to infuse diversity and inclusion in everything we do while promoting a culture where differences are embraced as strengths; opportunities are equal and accessible; consideration and respect are the norm; and all team members are supported in reaching their full potential.
$110,000-150,000