Description

QUALIFICATIONS High school diploma or equivalent. One (1) year of general equipment delivery required, patient care experience in the home care industry preferred. Valid license. Possesses and maintains good physical stamina and mental health; complies with organization policies concerning health screening and health requirements. Has satisfactory references from current employers and professional peers. Has excellent observation and communication skills. Is self-directed with the ability to work with little supervision. Is flexible and cooperative in fulfilling all obligations. SUMMARY OF JOB RESPONSIBILITIES The service technician is responsible for pickup, loading, checking, delivery, and set-up of home medical equipment. Evaluates home environments for safe and effective use of equipment. RESPONSIBILITIES AND DUTIES Customer service: Equipment delivery and set up in home Patient caregiver instruction on safe use of equipment Picks up soiled equipment from patient home Records delivery and instruction activities Updates plan of service of HME patients Turns in all delivery activity records daily, at the end of the day Quality improvement activities: Logs returned equipment for maintenance Assists in regulatory compliance efforts: Follows OSHA safety standards Passes applicable DOT driver tests Obeys local fire code provisions The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description. WORKING CONDITIONS General equipment storage and processing area Community home environment Exposure to infectious diseases In and out of delivery vehicles