Maintenance Technician (Brighton, MA)

We’re a Los Angeles-based IT Managed Service Provider (MSP) seeking a skilled and reliable Mac IT Support Technician for a contract-to-hire opportunity. You’ll support one of our fast-paced, fully Mac-based production clients and play a key role in providing day-to-day technical assistance in a hybrid remote and onsite capacity. This position begins with a short-term contract (30–60 days) with the goal of transitioning into a part-time W-2 employee role if the fit is right. You’ll work approximately 20 hours per week, primarily remote, with possible weekly visits to the client’s metro Los Angeles location. In this role you’ll be supporting creative professionals and production staff with day-day business operations related to IT, as well as troubleshooting and resolving Mac-related IT issues to help maintain a reliable, high-performance environment. Responsibilities Include: - Provide daily end-user support for macOS systems, including hardware and software troubleshooting - Install, update, and configure applications and system preferences - Support user access, device enrollment, and app deployments via MDM (Mosyle) - Troubleshoot local network issues, printer problems, and connectivity disruptions - Support video editors and designers using Apple hardware and Adobe software - Escalate complex or systemic issues to senior engineers as needed - Set up and configure new Mac systems via Mac MDM (Mosyle, JAMF) - Assist with onboarding and walkthroughs of new hires and contractors - Perform occasional onsite visits for physical tasks related to troubleshooting or new user setup Preferred Skills & Experience: - Strong, in-depth knowledge of macOS settings, hardware, and device management - Solid understanding of networking fundamentals (DNS, DHCP, IP configurations) - Basic understanding of cybersecurity concepts like least privilege and endpoint security - Familiarity with creative workflows and software, including Adobe Photoshop and Premiere Pro - Comfortable supporting users across platforms like Google Workspace, Microsoft 365, Slack, Adobe Creative Cloud, and Airtable Requirements: - 1+ years experience in a Mac-focused IT support role or a B.S. in a related field - Experience supporting creative or production teams is a plus - Familiarity with MDM tools like Mosyle - Excellent communication and troubleshooting skills - Based in the Los Angeles area with reliable transportation for onsite visits

- Must have 2-3 years of computer experience (fixing friends computers does not qualify you for this job). - Must be able to fix software problems - Organized and always on-time - Basic networking skills - Must be comfortable and professional dealing with customers - Must be able to travel locally for in-house repairs - Send me your resume and I will get back to you as soon as I can. - Hours required for this job: 9am -- 5:30pm (Monday - Friday) - Candidate will be tested for his/her technical skills

About MemeLabs, Inc. MemeLabs Inc is a next-generation incubator at the intersection of culture, wellness, and digital innovation. Our diverse suite of brands includes MemeHouse, a cutting-edge crypto trading and content streaming hub where creators and investors converge to shape the future of decentralized media and finance. Complementing our digital frontier is WellnessLabs, a premium lifestyle and wellness brand featuring a state-of-the-art personal training gym and recovery center. Designed for elite athletes, fitness influencers, and celebrities, WellnessLabs redefines performance and self-care in a luxury setting. Together, our brands represent the bold future of digital-native experiences—from blockchain to body and mind. About You: You're a professional and resourceful Network Administrator, or Network Support Specialist. You have experience managing and maintaining an organization's computer networks, ensuring smooth operation and security. You can install, configure, and troubleshoot network hardware and software, monitor performance, and provide technical support to users. About the Role: Responsibilities include network design, security implementation, and documentation. Network Design and Implementation: Working with network engineers to design, implement, and optimize new networks. Hardware and Software Management: Installing, configuring, and maintaining network hardware (routers, switches, firewalls) and software. Network Security: Implementing and maintaining security measures like firewalls, VPNs, and intrusion detection systems to protect the network from unauthorized access and cyber threats. Performance Monitoring and Optimization: Monitoring network performance, identifying bottlenecks, and optimizing system efficiency. Troubleshooting and Problem Solving: Diagnosing and resolving network connectivity issues, hardware and software problems, and user-reported issues. User Support: Providing technical support and guidance to users on network-related issues. Documentation: Creating and maintaining network documentation, diagrams, and equipment logs. Disaster Recovery: Implementing and managing disaster recovery and backup procedures. Policy Enforcement: Developing and enforcing network access policies, including permission and authentication protocols. Your Skills: Technical Proficiency: Strong understanding of network hardware (routers, switches, firewalls), software, and protocols (TCP/IP, DNS, DHCP). Network Security: Knowledge of security best practices and tools for protecting networks. Troubleshooting and Problem Solving: Ability to diagnose and resolve complex network issues. Communication Skills: Effective written and verbal communication skills for interacting with users and team members. Project Management: Ability to manage projects related to network upgrades and implementations. Documentation Skills: Ability to create and maintain clear and concise technical documentation. MemeLabs, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Financial services firm in Chatsworth is looking for the following: Manage and maintain Windows Server 2012 and newer environments. Monitor and manage Veeam Backup and Replication or similar solution for data protection. Support and optimize Velocloud SD-WAN solutions. Configure and manage Hyper - V virtual machines and hosts. Maintain and expand Unifi (Ubiquiti) wireless and network infrastructure. Provide Tier 2/3 support for local users, hardware, software and connectivity issues. Document system configurations, procedures, and trouble shooting steps. Collaborate with vendors and escalate issues when necessary. Manage Dell server. Required: 3+ years of hands-on IT support experience. Experience with Windows Server 2012, 2016, 2019+ IIS. Experience with Servers. WatchGuard Firewalls. Security Focused and experience. Strong understanding of backup and recovery using Veeam. Familiarity with Velocloud SD-WAN configuration and management. Working knowledge of Hyper - V virtualization. Experience supporting Unifi Network Equpment. Excellent troubleshooting and communication skills. Must be LOCAL TO THE CHATSWORTH AREA or able to reliably commute. Remote is not available.

We are seeking a knowledgeable and personable Technical Lighting Support & Customer Service Specialist to join our growing team. The ideal candidate will possess at least two years of hands-on, technical experience in the commercial and architectural lighting industry and resolve customer issues in a thoughtful, solution-oriented manner. Key Responsibilities: • Troubleshoot and resolve technical lighting issues for customers and internal teams via phone, video call, and email. • Provide expert guidance on product compatibility, installation, and functionality. • Collaborate with sales and operations teams to support complex lighting projects • Respond promptly and professionally to customer inquiries, both technical and service-related. • Assist in de-escalating and resolving customer complaints with empathy and efficiency. • Ability to interpret and communicate changes to quotes, submittals, and bill of materials. • Review large/complex orders for accuracy and quality assurance. • Support product support team with updating and correcting technical specifications. • Serve as liaison between customer service team and sales agents. • Maintain accurate records of service requests and technical resolutions. • Contribute to improving technical documentation and internal support processes. Qualifications: • 5+ years of technical experience preferred in the indoor and outdoor commercial or architectural lighting industry and strong knowledge of LED lighting (Static White, Color Tuning & RGBW) and control systems (IoT, Bluetooth Mesh, WiFi, RF, DMX, etc.). At least 2 years of technical experience is required. • Bachelor’s or Associate’s Degree in architecture, interior design, electrical engineering, business administration, communications, or related field preferred. High school diploma or equivalent required. • Highly proficient in lighting design concepts and specifications, with the ability to read and interpret lighting plans, layouts, and spec sheets. • Proficiency with CRM such as Odoo, Salesforce, SAP, NetSuite, etc. and ticketing systems such as Zendesk, Freshdesk, etc. • Excellent communication skills with a customer-first mindset. • Proven ability to remain calm and effective when handling challenging customer situations • Comfortable working independently and collaboratively in a fast-paced environment. • Experience with governmental agencies/contracting processes helpful. • Working knowledge of collaborative communication tools including Slack. • Lighting Certified (NCQLP) or LEED or WELL building knowledge is a plus. We Offer: • Competitive salary with a range for the position is $50,000 - $75,000. Final compensation will be determined based on experience, education, location, and internal equity. In addition to base pay, this position may be eligible for bonuses or other forms of compensation. • A collaborative, supportive team environment • Opportunities for growth in a rapidly evolving industry • Health, dental, and vision insurance • 401(k) matching • Paid time off and holidays • Remote work flexibility If you’re a detail-oriented problem solver with a passion for great customer service and an interest in lighting and design, we’d love to hear from you. Apply today and partner with Alcon Lighting to deliver high-performance, energy efficient, U.S. sourced and produced architectural LED lighting to extraordinary spaces. To Apply: Please submit your resume and include a short paragraph explaining why you believe you’re a good fit for this position. Applications without both will not be considered.

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