$20.4
655 Williamson Lp, Fort Eustis, VA 23604, USA
As a Shift Manager at an Express, you will be responsible for the shift operation of an Exchange Express Store and will lead a team of passionate and knowledgeable associates. You will oversee these associates in the execution of strategies to deliver a tailored customer experience. You will assist in planning, managing and directing retail store operations, dealing merchandising, selling, stocking, promoting, and reordering of goods. Utilize your leadership skills to empower associates to create a positive environment that drives customer experience and Exchange brand loyalty. So, what can you expect as a Shift Manager at the Exchange? Promote a positive team and customer centric culture Lead a culture of accountability through clear expectations Utilize business knowledge to understand, troubleshoot and follow-up on opportunity areas Ensure customers have an extraordinary experience while shopping Greet every customer with eye contact and smile in your authentic way We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you! Job Qualifications Able to learn and adapt to current technology needs Able to think quickly on the spot to answer customer questions Able to take initiative Able to share brand knowledge Able to lead teams to meet organizational objectives Additional Qualifications/Requirements: Excellent attention to detail Willing to cross-train and work in other areas of the store, as needed Must possess a welcoming and helpful attitude toward customers and other team members Excellent communication skills Basic computer skills Previous retail managerial experience preferred Job Qualifications : One year of retail experience in retail store operations within the last two years is required. We offer the following benefits for this position: • Holiday Premium Pay (Double Pay) • Mass Transportation Reimbursement • Associate Transfer Program (ATP) • Paid Parental Leave • Paid Military Leave • Personal Accident Insurance • FMLA & Administrative Leave • Employee Assistance Program (EAP To apply, please go to www.applymyexchange.com