Negotiable Salary
567 29th Ave, San Francisco, CA 94121, USA
We are a property management company based in San Francisco seeking a reliable, detail-oriented, and proactive Property Operations Assistant to support our team with day-to-day field tasks and operational duties. Key Responsibilities: • Monitor maintenance requests submitted through AppFolio’s maintenance portal • Assign work orders to appropriate vendors and supervise maintenance personnel • Establish and manage maintenance scheduling priorities • Follow up with tenants and vendors to ensure ongoing communication and timely progress • Update the status of completed work orders and document notes as needed • Receive and respond to tenant phone calls regarding maintenance issues • Coordinate and deliver required notices to tenants for upcoming maintenance or access • Make and organize property keys for tenants and vendors • Meet vendors on-site to provide access or obtain estimates • Coordinate access and service requests with utility companies • Communicate maintenance updates, estimates, and tenant comments to Property Managers • Make site visits to properties as needed for inspections, access, or delivery of notices Requirements: • Prior experience in property management or a related field preferred • Familiarity with AppFolio (or similar property management software) is a strong plus • Excellent communication and organizational skills • Ability to manage multiple tasks and deadlines efficiently • Reliable transportation, a valid driver’s license, and vehicle insurance • Professionalism and discretion when working with tenants and vendors • Self-starter who can work independently and problem-solve in the field