IT Support Technician Needed (napa county)

Our company, a leading provider of payment processing solutions for local businesses, is seeking a motivated and enthusiastic IT Support Specialist to join our growing team. This is an excellent entry-level position for someone with a strong foundation in IT who is eager to learn the ins and outs of the payment processing industry. Pay Range: $18/hr+ (DOE) With opportunities for growth once you prove yourself. Your Role: In this role, you will be the first point of contact for our valued merchants, providing them with top-notch technical support and ensuring their payment systems are running smoothly. Your responsibilities will include: Troubleshooting and resolving a variety of technical issues related to point-of-sale (POS) systems, online payment gateways, and payment terminals. Assisting merchants with hardware and software installation and configuration. Responding to merchant inquiries via phone and email with a professional and courteous demeanor. Documenting, tracking, and managing support tickets to ensure timely resolution. Guiding merchants through solutions for transaction failures, connectivity issues, and other payment-related problems. Escalating complex issues to senior technical staff when necessary. What We're Looking For: A solid understanding of and confidence with computer systems, networks, and various operating systems. Excellent problem-solving and troubleshooting skills. Exceptional phone etiquette and strong communication skills are a must. A valid driver's license and reliable vehicle are required for occasional on-site client visits (gas will be compensated). A patient and professional demeanor with a customer-focused attitude. The ability to work independently and as part of a team. Experience with basic web programming (HTML, CSS, JS) is a plus Why Join Us? This is more than just a job; it's a chance to join a tight-knit team and build a career in the rapidly evolving fintech sector. You will gain invaluable hands-on experience with the latest payment technologies and have the unique opportunity to interact with and support local business owners in our community. We offer: A foot in the door to the payments industry: Learn about payment security, compliance standards like PCI-DSS, and the technologies that power modern commerce. Opportunities for growth: We are committed to the professional development of our team members. A dynamic work environment: You'll never be bored in the fast-paced world of payments. Negotiable on-call schedule with overtime pay On the job training, we are ready to support you through a difficult learning curve Opportunity to help shape design and shape company workflows If you are a motivated individual with a can-do attitude and a desire to learn, we encourage you to apply. Please submit your resume and a brief cover letter outlining your interest in the position.

IT Support Technician I Skyline IT Services, based in San Diego, CA, has been delivering a full range of Information Technology solutions to small and mid-sized businesses nationwide since 1999. Our services include IT consulting, managed IT services, helpdesk support, and comprehensive IT assistance. While we are fully staffed, we continue to grow and take pride in our strong company culture—one that prioritizes employee development and promotes a healthy work-life balance. Our firm offers competitive wages plus bonuses, educational incentives, health and dental insurance, PTO, and a very enjoyable, friendly work environment. We are currently looking for an Entry Level IT Support Technician to work from our downtown San Diego office as an addition to our growing IT service team. Ideal candidate will have no less than 1 year of desktop support and a solid foundation and experience troubleshooting and maintaining personal computers. Candidate must be familiar with Microsoft platforms and applications, Apple OS, and have a working knowledge of common PC and network hardware. Candidate needs to be a “people person” and able to communicate with business owners and non-technical users. Candidate must also be detail oriented. Entry Level Technician is responsible for: - Queue management, field and assign incoming service request - Troubleshoot common PC hardware issues - Assist procurement department in creating quotes for equipment - Assemble computers using components and loading software - Work in team environment and be able to take direction - Provide remote help desk support to our clients - Record and track all customer requests and interactions in CRMS - Diagnose and collect relevant data for troubleshooting - Document solutions / maintain documentation Requirements: A+ or Network+ Certification Driver’s license Reliable transportation

About Us We are a community-driven organization focused on disaster preparedness, emergency response, and long-term rebuilding efforts. Currently utilizing the Mighty Networks platform, we are seeking a highly skilled and visionary Web Designer & Technical Integration Lead with strong expertise in AI technologies to architect, expand, and eventually redesign our entire digital ecosystem. ⸻ Job Summary You will be responsible for transforming our current Mighty platform into a robust, multi-functional digital hub. This includes integrating AI tools, real-time dashboards, WhatsApp-style communication, and GIS mapping tools to serve communities impacted by disaster. Your long-term mission is to help build a standalone, scalable platform serving as the digital front door for individuals and families in disaster-affected areas. ⸻ Key Responsibilities • Evaluate current platform limitations and architect scalable upgrades. • Integrate third-party services including WhatsApp, Zoom, Microsoft Teams, and GIS map APIs. • Lead the design of live data dashboards to display permit statuses, rebuilding progress, emergency updates, etc. • Integrate and manage AI-powered chatbots and virtual assistants to guide users through forms, event updates, or permit help. • Implement GIS-based mapping for area impact visuals and community navigation. • Enable video streaming, live events, and interactive posts for community communication. • Eventually design and lead the build-out of a new custom platform with advanced disaster response tools. ⸻ Required Qualifications • Minimum 5 years of experience in web design, full-stack development, or platform architecture. • Proficient in HTML, CSS, JavaScript, and modern frameworks such as React, Vue, or Angular. • Strong understanding of backend development (Node.js, Python/Django, or similar). • Demonstrated experience integrating AI tools (e.g., GPT-based chatbots, sentiment analysis, NLP pipelines). • Experience with RESTful APIs, OAuth, webhooks, and third-party integrations (Zoom, WhatsApp Business API, Microsoft Graph API). • Familiarity with cloud services (AWS, Azure, or Google Cloud) and DevOps pipelines. • Deep knowledge of GIS platforms (e.g., ArcGIS, Mapbox, Google Maps SDK) and data visualization libraries like D3.js or Chart.js. • Proven ability to manage projects independently and work with non-technical community stakeholders. ⸻ Preferred Qualifications • Experience with disaster tech, civic tech, or public sector web applications. • UI/UX design skills with tools like Figma, Adobe XD, or Sketch. • Prior work in community-based platforms (Mighty Networks, NationBuilder, etc.). • Familiarity with ADA compliance, accessibility standards, and mobile-first responsive design. • Knowledge of database design and disaster-related data models (permits, inspection status, location tagging). ⸻ Bonus Experience • Understanding of CRM and user engagement tools. • Integration with payment processors (Stripe, PayPal) for donations or service fees. • Capability to lead a small dev team for platform relaunch. ⸻ What Success Looks Like • Expanded functionality on our Mighty platform with WhatsApp-style messaging and interactive features. • Smooth user interface for disaster victims to find resources and live updates. • A long-term roadmap to transition into a standalone platform supporting thousands of users. ⸻ How to Apply Please submit: 1. Resume or portfolio link 2. 2-3 examples of projects you’ve led (especially involving integration, AI, or disaster/community platforms) 3. Brief cover letter addressing your vision for a next-generation disaster platform ⸻ We are PALI STRONG! through the rebuild — join us in creating tools that serve people in their hardest moments.

Are you ready to improve the quality of your life and still make an abundant living? This is your chance to take your career and your life to a new level. Come work in a shop where your voice and opinion MATTERS. Tell us you need a piece of equipment or a tool to make your job easier and we are going to make sure you have it! Need some time off for a family vacation, NO PROBLEM. We offer paid vacation and holidays. It is important to us that everyone on our team is successful and living their best life! That's why we offer a great pay to anyone we bring into our shop. Do you want to go somewhere each day where you are ALWAYS treated with RESPECT and APPRECIATION? You are the expert in your field, we appreciate your skills and craftsmanship. Want some additional training or certification? GREAT We will pay to get you the training and certifications that mean the most to YOU! Are we perfect? NO, but we always strive to be better than the rest. Great Pay Paid Vacation Paid Holidays Pay for training and certifications Direct Deposit Team Friendly Atmosphere Never Boring We know change is hard, but we want to make it easy for you. If you love the automotive repair industry, have a good attitude, and want a great career not just a JOB then reach out TODAY! We want to offer you the best benefits, best pay, best work life balance of any shop around. Call or text TODAY, Don't let this opportunity pass you by! Call or Text Daniel @ (225)454-4359 Master Technician Requirements: Minimum 8 Years Experience Ability to work on all makes and models Proficient in diagnostic ability Problem solver Strong work ethic and desire to grow Team Player Job Type: Full-time Education benefits: Employee discount Professional development assistance Experience level: 8 years Schedule: 9 hour shift Experience: 8 years Automotive Mechanics: 8 years (Preferred) Starting pay - base on experience

IT Coordinator-Full-Time/Onsite We are looking to hire a dynamic IT Coordinator to join Pauline Books & Media/Daughters of St. Paul to ensure that our company's Information systems are secure and running smoothly; to be the main point of contact for upgrades, testing, maintenance and support of our network devices, phone systems, POS devices, computers, tablets, phones, etc.; to provide our sisters and staff with training on using hardware, software, and cloud-based services; to build professional working relationships with third-party tech providers. ROLES & RESPONSIBILITIES · Reports directly to the IT Manager and serves as a backup when IT Manager is out-of-office · Managing and maintaining the organization's technological equipment in collaboration with the IT manager and third-party MSP. · Keeping an inventory of all company electronic assets, assessing electronic assets life-cycle, managing data on EOL storage devices to be prepared for electronic recycling. · Evaluating and managing all hardware purchasing & software licensing in collaboration with the IT Manager. · Ensuring that company devices interconnect with file servers, email servers, financial systems, and cloud-services seamlessly and securely. · Installing, upgrading, and managing software and hardware on company devices in collaboration with the IT Manager and third-party MSP. · Documenting system interconnectivity and test sequences for UAT whenever there are changes made to the system · Providing sisters & staff with training and documentation on how to use hardware, software, and cloud-based services. · Ensuring backups are viable and restoring lost data as needed in collaboration with our third-party MSP. · Monitoring KnowBe4 PhishER, mitigating risks by communicating to the IT Manager and third-party MSP · Participate in webinars for a comprehensive understanding of our Information Systems as needed · Assist the Database Inventory Manager with our multi-lingual catalog: Spanish, Portuguese, Italian, etc. · Assist the Accounting Staff with our multi-lingual vendors: Spanish, Portuguese, Italian etc. · Assist the IT Manager with new projects, upgrades, hardware/software system migrations, PCI Compliance submissions, scheduling Cybersecurity training modules · Adapt to changing priorities, learn new skills, and contribute to cross-functional projects at the direction of the supervisor KNOWLEDGE & QUALIFICATIONS REQUIRED BSc in Computer Science, Information Technology or a related field and a minimum of two (2) years experience in IT tech support, system/network administration and/or cybersecurity. · Strong troubleshooting, analytical, and problem-solving skills. · Good interpersonal skills and the ability to work with technical and nontechnical personnel. · Expertise in configuring and managing PCs, Apple iOS and Android devices. · Microsoft Office 365 (email and inter-company communications, document processing in Word/Excel, cloud file storage in SharePoint) · Experience with any of the following systems: o POS Systems (Teamwork CHQ) o eCommerce platforms (Magento or BigCommerce) and third-party integrations/plugins o Publishing House or other B2B software (Acumen Book) o Cybersecurity platforms (KnowBe4) SKILLS & COMPETENCIES · Attention to detail with high levels of accuracy · Display a high level of initiative and understanding · Excellent communication skills – verbal, listening and written · Ability to juggle tasks while prioritizing and maintaining the ability to quickly identify errors and omissions. · Basic knowledge of cybersecurity privacy laws and regulations related to handling customer records and proprietary information · Knowledge of Spanish & Portuguese is a great asset. PERSONAL CHARACTERISTICS · High degree of integrity and trustworthiness · Display a high degree of respect for self, colleagues, and superiors · Willing to work in a team environment

Entry-Level Technicians – Material Handler Services at IT Facility Location: Franklin, MA Type: Full-time (Monday – Friday 2:45PM – 11:15PM) Start Date: Immediate openings available Join an exciting initiative supporting the construction of next-generation AI server racks. We're partnering with a major equipment manufacturer on a project that will span several months—with long-term growth opportunities ahead. What You'll Do You’ll gain hands-on experience, helping our engineers build and organize critical infrastructure. Starting with material handling tasks, you’ll grow your skills and complete training to prepare for potential future technical roles. Key Responsibilities Equipment Setup: Receive deliveries, unbox and organize large quantities of tech equipment, assist with lifting and staging Recycling & Waste Management: Break down packaging materials and ensure proper disposal or recycling Safety First: Follow all safety guidelines, including ESD protocols and company procedures Material Handling Support: Help move, stack, and set up equipment throughout the facility Training & Development: Complete online courses to boost your data center technical knowledge (provided by us) What You’ll Need Must-Haves: Ability to lift up to 50 lbs and remain on your feet for 8+ hours Sharp attention to detail and strong organizational skills Understanding of basic data center safety practices 1+ years of technical education or practical experience Preferred Qualifications: Experience in large-scale IT environments or data centers Familiarity with network tools and troubleshooting Work Environment Physical, fast-paced setting with tight spaces and heavy lifting Opportunity to learn the latest cooling technologies used in modern AI server rack assembly Pay Rate: $22/hour If you’re ready to kick off a hands-on tech career, apply now and become part of a team shaping the future of AI infrastructure.