Automation tester

JD Job Summary We are seeking a meticulous and detail-oriented Medical Device Software Verification Tester to join our team. The successful candidate will be responsible for verifying software used in our medical devices and ensuring compliance with regulatory standards and internal quality requirements. This role involves designing, implementing, and executing test plans and procedures to identify and document software defects. Key Responsibilities • Test Planning and Design • Develop comprehensive test plans, test cases, and test scripts based on software requirements and design specifications. • Ensure test plans cover all functional and non-functional requirements, including performance, reliability, and security. Test Execution • Execute manual and automated tests to identify software application defects. • Conduct regression testing to ensure existing functionalities remain unaffected by new changes. • Perform exploratory testing to uncover potential issues not identified by formal test cases. Documentation and Reporting • Document test results, including detailed descriptions of defects and steps to reproduce them. • Generate and maintain test reports, defect logs, and other documentation required for regulatory compliance. • Communicate test outcomes and defect status to development teams and management. Collaboration • Work closely with software developers, and systems engineers, to understand software requirements and functionality. • Compliance and Standards • Ensure testing activities comply with relevant regulatory standards (e.g., FDA, ISO 13485, IEC 62304). • Stay updated with industry best practices and evolving regulatory requirements for medical device software. Qualifications Education Bachelor's degree in Computer Science, Software Engineering, Biomedical Engineering, or a related field. Experience • Minimum of 5+ years of experience in software testing, preferably in the medical device industry. • Experience with testing tools and frameworks (e.g., ClearQuest, Jama). • Familiarity with regulatory standards and guidelines for medical devices (e.g., FDA 21 CFR Part 820, ISO 13485, IEC 62304). Skills and Competencies • Strong understanding of software development and testing methodologies. • Excellent analytical and problem-solving skills. • Attention to detail and a high level of accuracy. • Proficiency in scripting or programming languages (e.g., Python, Java) for test automation.

SUMMARY: Provides technical support to the university community. Resolves moderately complex technical problems (tier 1 and some tier 2), and may provide functional direction to student employees, as needed. JOB DUTIES/RESPONSIBILITIES: Provide phone support in the Help Desk call center. Analyze computer problems; gather customer specific needs; process workflow with clear explanation of problems and resolution. Create workflow / call tickets for phone support, walk in traffic, and emails to the Help Desk. Support live chat communications. As needed, direct workflow / service requests to proper technicians or other departments within Information Services with agreed service levels Provide support for the walk up Help Desk; assist with computer service issues and provide support for mobile devices Committee assignments as assigned Other tasks as assigned WORKING CONDITIONS/PHYSICAL EFFORT: Lift and carry computer equipment, including CPUs, monitors, small printers, scanners, and other peripherals QUALIFICATIONS: Microsoft Office Software Suite previous experience Hardware support for dual core computers and newer Operating System previous experience Familiarity desired with both PC and Mac platforms for hardware and software Ability to work directly, face to face, or over the phone, with customer Ability to analyze moderately complex computer problems Ability to communicate effectively, both orally and in writing Strong organizational skills EDUCATION & EXPERIENCE: Customer Service-related experience preferred High School Diploma required Some college or professional technology education desired WORK HOURS: Full-Time; Non-Exempt position Monday-Friday 10:30AM-7:30PM, but may work a varied schedule, including adjusted shifts as needed. Weekend work during back-to-school period, and rotating weekends (Saturday/Sunday 10:00AM-4:00PM) SALARY STRUCTURE: Pay Grade 5 (Hiring Range $19.72 to $26.13 per hour)

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