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Location:
Trophy Club
Category:
Management - Store

Workable
Full-Time Store Manager
The Store Manager is responsible for overseeing the general operations of the store, creating, and implementing a store sales strategy to maximize sales, and providing a wonderful & cheerful customer experience to all customers. In addition, he/she will manage the store team and help align associates around our corporate values/mission. In addition to operational responsibilities such as opening/closing, inventory management, loss prevention, payroll & scheduling, and visual merchandising, the Store Manager will be responsible for achieving store objectives, maintaining KPIs, developing the team, and ensuring adherence to all company policies & procedures. The Store Manager will be expected to model effective sales techniques and manage the customer experience on the salesfloor.
Responsibilities:
Achieve and exceed productivity and sales plan expectations
Improve profitability by managing controllable expenses such as payroll, supplies and shrinkage
Set an example of exceptional customer service by leading sales efforts on the selling floor
Teach and monitor each associate on store operations and policies & procedures
Recruit, train, motivate and retain quality sales associates.
Set goals and manage to expectations by clearly communicating to the staff the metrics by which success is measured in each area of the business
Meet monthly with each associate to discuss performance by reviewing productivity vs. goals. Coach and provide suggestions for improvement as necessary and address with progressive documentation as required.
Maintain a high level of visual merchandising and housekeeping standards
Perform daily paperwork reconciliation and other operational tasks
Protect store assets and inventory. Reconcile inventory to identify and reduce shrinkage.
Implement company policies and procedures
Requirements
Minimum one year experience in retail management, knowledge of local market and clientele a plus
Multi-Lingual a plus
Full understanding of specialty retail, including business development, visual merchandising and store operations
Computer skills to include operation of retail point of sale system, Word, Excel and email
Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs
Strong leadership critical thinking and problem-solving skills. Delegate responsibility and work to the staff.
Demonstrate strong verbal and written communication skills allowing for communication of the company’s goals and objectives
A positive, outgoing, high energy personality that is entrepreneurial, who is sales focused and takes full ownership of the store’s business at all levels
A mentor and leader to staff and peers. Developing individual’s strengths and identifying opportunities.
A trainer able to teach skills in customer service, selling, and operations
Benefits
Comprehensive medical, vision, and dental benefits.
Generous Paid Time Off (PTO) for personal and vacation days.
Sick Day allowance for unforeseen health needs.
Attractive Discounts on products.
Employee Wellness programs to promote a healthy work-life balance.
Monthly Bonus incentives to recognize and reward outstanding performance.
Enjoy two weekends off each month for enhanced work-life balance.
Access to 401(K) retirement plans, Flexible Spending Accounts (FSA), and Pre-Tax commuter benefits.

Highland Village, TX, USA
Negotiable Salary

Workable
Part-Time Assistant Store Manager
Position Overview:
The Assistant Store Manager is a key driver of sales and customer satisfaction within our retail stores. Responsible for shaping a comprehensive store strategy aligned with our corporate values and mission, the individual oversees operational aspects including opening/closing procedures, inventory management, and visual merchandising. The ASM actively collaborates to achieve store objectives and facilitates team development. The employees’ will be scheduled for less than 32 hours per week, or as business needs change.
Responsibilities:
Achieve personal and store sales goals, setting a positive example for the team and fostering the development of sales skills among team members.
Develop and implement effective sales strategies to enhance revenue, ensuring an exceptional customer experience while maintaining key performance indicators.
Thoughtfully collect and manage customer information, including phone numbers, email addresses, and physical addresses.
Demonstrate strong problem-solving skills by promptly identifying customer needs and addressing concerns, if raised.
Display a comprehensive understanding of store merchandise, pricing models, and familiarity with the sales floor and stockroom layout.
Uphold high standards of housekeeping and visual merchandising to create an inviting store environment.
Utilize proficiency in various computer systems and applications, including POS, CRM systems, and inventory management tools.
Implement the store's inventory security measures, adhering to the company’s loss prevention program.
Adhere to all operational policies and procedures outlined by the store, ensuring a smooth and secure operation.
Requirements
Qualifications/Experience:
Prior retail management experience.
A results-oriented individual with a strong sales focus, capable of leading and coaching team members towards success.
Possess a positive, high-energy, friendly, and engaging personality; willingness to initiate customer interactions and guide them through the store.
Strong verbal and written communication skills, enabling effective interactions with customers and corporate partners.
Proficient with technology, including the ability to operate retail POS systems, Microsoft Word, Excel, email, etc.
Ability to lift, carry, or move objects weighing up to 40 pounds when merchandising the sales floor and comfortable using ladders or stairs.
Demonstrated proficiency in coaching and mentoring employees, fostering a collaborative and growth-oriented team environment.
Benefits
Sick Day allowance for unforeseen health needs.
Attractive Discounts on products.
Employee Wellness programs to promote a healthy work-life balance.
Monthly Bonus incentives to recognize and reward outstanding performance.

Highland Village, TX, USA
Negotiable Salary
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