Being a part of a ‘People First’ organization that sees each employee as a valuable key to our collective success. Learn more about our inclusive team atmosphere that we curate: https://youtu.be/oRLIyr-qcGo The Server is a valuable member of Gracie’s service team, acting as the primary representative of Gracie’s during the guest experience. This person provides a memorable dining experience at Gracie’s, as well as supporting the team. The ideal candidate enjoys creating a sincere guest connection, has a passion for food and beverage, and can execute our SOP specification and uphold Gracie’s high standards of service. Key Responsibilities include but are not limited to: -Deliver a consistently high level of customer service to each guest -Greet guests, explain menu options, and answer questions related to the beverage and culinary offerings -Take food and drink orders from customers accurately -Entering order information into the POS computer system -Delivering and clearing dishes to the guest -Ensure guest satisfaction with regular dialogue and check-ins -Collect payments from guests. -Clear, clean, and reset each table after the guest leaves in accordance with the Gracie’s SOP -Present and explain tasting menu items and pairings to guests -Maintain a safe environment working and dining environment by identifying guests who have over-indulged and alerting the Shift Leader -Maintaining a clean and orderly workspace, and upholding Gracie’s Ventures cleanliness standards, and RI Health Codes -Maintain in-depth knowledge of both culinary and beverage menus, including allergy and ingredient information -Maintain TIPS Certification -Participate in creative conversations for future improvements and goals in an open forum Metrics of Success Success in this role can be measured by the following criteria: -Successful and memorable guest experiences -Positive and productive attitude and professional demeanor -Consistently demonstrating detailed knowledge of Gracie’s culinary and beverage menus -Positive and professional communication with teammates and guests alike Front servers at Gracie's are required to maintain a detailed working knowledge of the menu, including ingredients, preparation methods, and allergen information. Front Servers, in particular, are also required to maintain a high level of knowledge of wines, including our by-the-glass selections, as well as pairing wines and bottles. Front servers should also have a solid understanding of what we offer on our bar menu. Compensation: This position is an hourly position, plus additional gratuity. Rate is based on experience, starting from $4/hr.+ Gratuity after basic training is completed at minimum wage. Our gratuity points system will be discussed during the interview process. We are open Wed.-Sun. *Benefits (such as health/dental available after 90 days), wellness perks, 401K eligibility, paid sick time and continuous food and beverage education along with discounted dining. Please tell us why you are a great fit for our team, and what it is you want to gain from this opportunity. We look forward to hearing from you! *Please email over a cover letter and/or resume if interested.