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Hardware Applications Engineer

Negotiable Salary

Teguar Corporation

Charlotte, NC, USA

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Teguar is currently seeking a Hardware Applications Engineer to be responsible for hands on testing and documentation preparation to validate computer hardware solutions to our customers problems. About the Role The Application Engineer will be responsible for providing pre and post sales technical support for the development and implementation of complex products, applications, and or solutions. You will work closely with the engineering and product development teams to gather technical information and create comprehensive documentation that demonstrates compliance with medical standards and regulations. Responsibilities Pre-Sales: Provides pre-sales technical support for complex products/solutions, utilizing in-depth product knowledge to assist sales staff and customers through product capability assessments and validation tests. Collaborates with requestors to understand custom application needs, asking pertinent technical questions regarding operating environments and specifications. Works with sales and operations to secure customer approval for necessary testing, offering technical expertise and serving as an on-site consultant for witness testing. Communicates with sales and internal teams to confirm that customer needs are met, acting as an advocate and advisor if the outcomes are unsatisfactory. Conducts initial and detailed reviews of all project technical documentation, ensuring proposals are feasible and identifying risks in technical designs. Post-sales: Provide technical expertise during installation, implementation, and maintenance of products, ensuring client needs are met and products are functioning correctly. Offer follow-up support to sales, customers, and production teams with technical information. Understand and comply with medical clients' documentation requirements related to product changes. Serve as a point of contact for client inquiries about Verification and Validation documentation, addressing customer satisfaction and proposing corrective measures as needed. Provide technical expertise and gather data to address post-sale customer needs, collaborating with internal teams and resources for effective solutions. Maintain up-to-date documentation, ensuring accuracy and compliance with relevant standards.   Qualifications Experience in the medical device field desired. V & V Linux Customization to BIOS or Operating System Integrate hardware and software solutions together Production escalations Helping to troubleshoot issues found on production line Preferred Skills Experience in the medical device field desired. Who we are… Teguar Corporation is a fast-growing Inc 500 company who is a leading provider of advanced industrial and medical computer solutions.  Our industrial and medical computers are specially designed to provide reliable performance in the most demanding environments and applications.   Our Mission and Values… Teguar’s Core Values are the pulse of our organization.   We care for our customers and have a true Passion to see our customers succeed.  We have a strong commitment to excellence and often extend boundaries to achieve the extraordinary. We exercise Agility and encourage our team to jump in and make it happen and we take pride in having Integrity by always striving to do the right thing, even when it’s hard.  We believe in excellence in the quality of our products, the quality of our customer service and the quality of our team.   We believe in family first and foster a true work/life balance environment.  Teguar is comprised of individuals from all over the globe, and each member of our multi-national team lends their own unique ideas and perspectives.  We continuously strive to nurture a positive company culture for our team members. Requirements Bachelors of Science degree in Engineering or related field and 2 years of relevant experience; or a minimum of 5 years of experience in lieu of education, or an equivalent combination of education and experience. Benefits Commission Plan 401K matching HRA (Health Reimbursement Account) covers medical, dental and vision expenses Gym membership Paid Holidays and PTO days Birthday PTO and Volunteer Day Culture Committee Program Employee Referral Bonus Program Modern office work environment with free drinks and snacks

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Charlotte, NC, USA
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