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Business Operations Specialist

$50,000-70,000/year

Access Analytix

Chicago, IL, USA

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Description

Who we are: Access Analytix is a technology-driven investment and trading firm. With a focus on technological innovation and operational excellence, we implement innovative investment strategies in the dynamic secondary markets of live event tickets. We are guided by our core values – Winning Mindset, Execution-Oriented, Ownership, Continuous Improvement, and being Data-Driven. At Access Analytix, we're inviting you to be part of a team that's reimagining investment in live events. Job Description: As a Business Operations Specialist Access Analytix, you'll play a pivotal role in maintaining our e-commerce operations. Your primary focus will be managing ticket inventory and sales within our internal point of sale system, ensuring real-time accuracy of e-commerce transactions. Additionally, you'll actively contribute to sales operations, inventory management, reconciliations, and various operational projects. This dynamic role in a fast-evolving industry demands problem solving, attention to detail, decisive decision-making, and a passion for continuous learning. Responsibilities: Inventory Management: Ensure prompt processing and cataloging of inventory to meet tight operational deadlines. Project Management: Lead and manage inventory-related projects as needed to drive continuous improvement. Performance Optimization: Identify and implement process improvements to enhance overall inventory performance. Inventory Accuracy and Compliance: Conduct regular audits to ensure precision and adherence to company policies and procedures. Metric Tracking: Maintain inventory-related metrics and Key Performance Indicators (KPIs) for effective performance monitoring. End-to-End Oversight: Oversee end-to-end order fulfillment, from receiving acquisition tickets to ensuring accurate and timely delivery to customers or internal systems. System Implementation: Assist in implementing and testing new fulfillment systems or process updates. Customer and Team Collaboration: Coordinate with remote teams and external partners to resolve fulfillment issues and ensure smooth operations. Requirements Schedule: Tuesday - Saturday (8:30 - 5:30) Experience Requirement: Minimum of 1 year preferred of work experience in a fast-paced environment. Educational Qualification: Bachelor’s Degree Computer Proficiency: Strong proficiency in Microsoft Excel and the ability to quickly learn and adapt to new inventory or fulfillment software. Flexible Schedule: Accommodating evenings and weekends during busy times Organizational Excellence: Highly organized with exceptional attention to detail, capable of prioritizing tasks and meeting deadlines in a fast-paced environment. Urgency and Precision: Sense of urgency coupled with an intrinsic desire to complete tasks with 100% accuracy and efficiency. Benefits This full-time position offers a competitive annual salary of $50,000 - $70,000, complemented by performance-based bonuses. Employees enjoy a comprehensive benefits package that includes health insurance, dental insurance and vision insurance.

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Location
Chicago, IL, USA
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