IT Support Specialist and On-Site Technician (scotts valley)

Job Title: Online Passport Customer Service Representative Location: Sun Valley (In Office) Employment Type: Full-Time ⸻ About the Role We are seeking detail-oriented and customer-focused Online Passport Customer Service Representatives to assist applicants with their passport-related inquiries. This position involves providing guidance through the application process, answering questions about required documentation, troubleshooting online submission issues, and ensuring a smooth customer experience. ⸻ Key Responsibilities • Respond to customer inquiries via email, chat, and phone in a professional and timely manner • Form filling and printing shipping labels • Verify customer information and guide applicants on required documents • Troubleshoot basic technical issues customers may encounter on the portal • Escalate complex cases to the appropriate department when necessary • Maintain accurate records of customer interactions • Deliver excellent service while upholding confidentiality and security standards ⸻ Qualifications • Prior experience in customer service, call center • Strong written and verbal communication skills • Ability to work independently and manage multiple inquiries at once • Basic technical troubleshooting ability (navigating websites, guiding customers through online forms) • Strong attention to detail and organizational skills Plus • Typing speed - 40wpm+ • Photoshop ⸻ Benefits • Competitive hourly pay $18-25 • Flexible scheduling options (weekday and weekend shifts available) • Paid training and ongoing support ⸻ How to Apply Please submit your resume

Resource Management Concepts, Inc. (RMC) provides high-quality, professional services to government and commercial sectors. Our mission is to deliver exceptional management and technology solutions supporting the protection and preservation of the people and environment of the United States of America. RMC is hiring a Linux Engineer in support of our Navy customer in Bethesda, MD.  The selected applicant will:  Patch and STIG Linux Operating to ensure compliance with DoD Information Assurance standards. Provide troubleshooting support for Linux/Windows Operating Systems Perform system updates and server configurations, including upgrades of the Operating System Implement changes to locally hosted workstations/servers Support virtual and physical networking configurations Provide hardware, software, and network troubleshooting Provide RedHat 8, or higher Enterprise administration, including workstations and servers Provide ACAS/Nessus vulnerability and scanning support Support distributed file systems Support Information Security Analyst in implementing and supporting cyber security standards to include NIST and Risk Management Framework (RMF) C&A Standards Document maintenance, repair, and test activities Create and maintain user accounts and install hardware/software Monitor status of LAN/WAN and circuit switching systems Write and maintain automation scripts for RHEL and other operating systems Qualifications: Demonstrated experience configuring and maintaining Linux servers and workstations Demonstrated knowledge and experience supporting Active Directory, Group Policy, and DNS Demonstrated Skills in three or more of the following: Red Hat Linux (RHEL), driver, applications, vulnerabilities, security requirements and postures, quarterly STIG updates, interact with corporate and vendor SMEs to solve complex problems, RMF experience, ACAS scanning, build and maintain Linux Systems Experience documenting trouble reports from STIGs to support computer equipment modifications Requirements Minimum of four (4) years of demonstrated experience administering Linux Systems Administrator. Must possess an IAT II 8140.03 baseline certification (Security+ CE, CCNA Security, CySA+, GICSP, GSEC, CND SSCP) or higher. Must possess Operating System (Linux) training and thereafter maintain the most current training. An active DoD Top Secret clearance is required. Applicant selected may be subject to a security investigation and must meet eligibility requirements for access to classified information. Experience in writing and managing Ansible playbooks, creating automation tasks via Ansible Automation Platform. Experience managing RedHat Satellite Server, including provisioning, package synchronization, and patch management lifecycle. Familiarity with centralized Identity Management solutions. Benefits At RMC, we're committed to your career growth! RMC differentiates itself from other firms through its investment in our employees. We invest our resources to train, certify, educate, and build our employees. RMC can offer you a great place to work with a small company feel and give you the experience, tuition assistance, and certifications that will take your career to the next level. This includes a competitive paid vacation package with 11 paid federal holidays. We also offer high-quality, low-deductible healthcare plans, pet insurance, and a competitive 401K package. Salary at RMC is determined by various factors, including but not limited to location, a candidate's specific combination of education, knowledge, skills, competencies, and experience, as well as contract-specific requirements. The current salary range for this position will be $110,000 to $130,000 (annually). #IND123 #LL-MP1

I am a media agent, professional artist, and agent seeking to collaborate with a talented, visionary, and detail-oriented professional photographer who can help enhance my image, presence, and professionalism to the public. This is more than just a job—it’s an opportunity to partner with me in crafting a strong visual identity that reflects excellence, creativity, and credibility. The right photographer will play a key role in capturing images that not only tell my story but also resonate with audiences on a deeper, emotional level. What I’m Looking For: A professional photographer with proven experience in branding, portrait, editorial, or lifestyle photography. Someone who understands how to use photography to elevate public image and reputation. A creative eye with attention to detail, lighting, and styling. Ability to provide direction, editing, and image delivery that align with professional and media standards. Strong portfolio showcasing versatility and artistic vision. Responsibilities: Conduct photoshoots that highlight both professionalism and artistic expression. Collaborate with me to design a cohesive visual strategy for branding, press, and public appearances. Deliver high-quality edited images for media publications, websites, social platforms, and promotional materials. Suggest creative concepts that strengthen my public positioning. Why Apply: If you are a passionate photographer who wants to use your skills to make a lasting impact on how a public figure is seen, this is the opportunity for you. Your work will not just be photographs—it will be the foundation of a powerful personal and professional brand. Compensation: Compensation will be based on experience and the value you bring. How to Apply: Please submit your resume directly to this advertisement.

Ensure consistent, reliable, and efficient cybersecurity service delivery within a technical domain Ensure high-quality service and drive continuous improvement through standardized management practices, measuring team efficiency, and fostering ongoing team development Act as the primary point of contact for leadership regarding the performance of IT and cybersecurity service delivery in design, transition, deployment, and operational support Oversee end-to-end delivery of cybersecurity service quality Monitor, manage, enhance, and report on IT service performance against agreed SLAs and KPIs Foster a culture of continuous improvement and knowledge sharing Ensure the team has the necessary skills and resources to deliver excellent service Oversee resolution of major incidents and problems impacting cybersecurity service delivery Coordinate internal IT teams to drive root cause analysis, After Action reports, and remediation solutions Understand, evangelize, and enforce service delivery lifecycle principles (envisioning, design, plan, stabilize, and deploy phases) Collaborate with Change Management to ensure changes to cybersecurity services are implemented effectively, efficiently, and with minimal disruption Identify opportunities for service improvement and drive initiatives to enhance service quality, efficiency, and cost-effectiveness Provide regular reports on service performance to senior management and business stakeholders Manage relationships with key IT and cybersecurity vendors, ensuring services meet contractual obligations Contribute to development and management of the service delivery budget. Track and control service delivery costs Maintain awareness of financial health for assigned projects, including budgeting, forecasting, and variance analysis Oversee and actively participate in operational maintenance and sustainment activities Optimize allocation and utilization of operational resources, identifying opportunities to improve efficiency and reduce costs Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred Experience: 12+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Excellent analytical, problem-solving, and decision-making skills Experience with service management tools (e.g., ServiceNow, BMC Remedy) Experience in DoD IT Operations preferred Project management experience preferred Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.

TECHNICIAN FOR RESIDENTAL HEATING AND A/C REPAIR NEED DRIVERS LICENSE HAND TOOLS WORKING ON RESIDENTAL CENTRAL HEATER &A/C EPA CERTIFIED BACK GROUND CHECK REQUIRED 3 YEARS EXPERIENCE TECH 1 YEAR INSTALL EXPERIENCE

Who We Are and Why Join Us At OnMed our purpose is simple but powerful...to improve the quality of life and sense of well-being in our communities by bringing access to healthcare to everyone, everywhere. Our path to everywhere has already begun, with our innovative CareStation, a small but mighty, Clinic-in-a-Box, bringing #healthcareaccess anywhere with an outlet to plug it in. Poised to become a key component in America’s public health infrastructure, the OnMed CareStation is the only tech-enabled, human-led, hybrid care solution that combines the comprehensive experience, trust and outcomes of a clinic, with the rapid scalability of virtual care. At OnMed, every role, every day, is directly impacting the communities we serve. You’ll join a high-performing purpose-driven team, innovating to break down the barriers that keep people from the care they need. This is not just a job...it's a movement to bring access to healthcare where and when people need it most. It’s healthcare that shows up. Who You Are You are a highly skilled data analytics professional with deep expertise in Power BI, Tableau, and advanced analytics. You specialize in transforming complex data into actionable insights, compelling visual narratives, and impactful business reports that support strategic decision-making. With a strong focus on innovation and agility, you thrive in dynamic environments and are passionate about leveraging data and technology to improve access to quality healthcare. Requirements Role’s Responsibilities  Collaborate with developers, engineers, and leadership to design and optimize the Databricks environment, ensuring robust governance, performance monitoring, and continuous improvement through data-driven insights. Gather and synthesize business and technical data requirements; apply best practices to deliver impactful insights and reporting aligned with strategic objectives. Analyze large-scale datasets to uncover trends, patterns, and opportunities for operational and clinical enhancements. Ensure data quality, consistency, and reliability across all analytics and reporting platforms; proactively identify and resolve data gaps or quality issues. Develop and optimize complex SQL queries to support data integration, transformation, and reporting processes. Build and manage scalable data pipelines, leveraging Databricks and Azure-based solutions including Azure Data Factory and Azure API Management. Monitor and troubleshoot data workflows to ensure smooth and efficient operations, providing technical documentation and stakeholder support as needed. Support ad-hoc reporting and data requests with a strong emphasis on accuracy, clarity, and turnaround time. Stay current with industry trends in data analytics, visualization technologies, and evolving healthcare data standards. Perform other related role's responsibilities as assigned. Knowledge, Skills & Abilities Extensive experience in data science, analytics, statistical modeling, and ETL processes. Skilled in managing and interpreting large, complex datasets to generate meaningful business insights. Experienced in Agile engineering methodologies and collaborative development practices. Proficient in Power BI, Tableau, SQL, and Python for data analysis and visualization. Advanced SQL expertise, including writing and optimizing complex queries for performance and scalability. Strong understanding of Azure cloud services and architecture, with hands-on experience in cloud-based data solutions. Practical experience with Databricks and other modern data platforms and cloud data warehouses. Excellent problem-solving abilities and strong attention to detail in both technical and analytical tasks. Effective communicator with proven collaboration skills across technical and non-technical teams. Well-versed in data governance, security principles, and best practices for enterprise data management. Education & Experience Bachelor’s degree in Computer Science, Data Science, or a related field. 3–5 years of professional experience in data analytics, data science, or related roles. Required Technical Skills: Proficient in Power BI, Tableau, and SQL, with working experience in Databricks and Python. Preferred Skills: Familiarity with Azure or AWS, particularly in solving big data challenges; experience with C# and PySpark is a plus. Experience with AI tools is highly desirable. Background in healthcare data or experience within the healthcare industry is a strong advantage. Benefits Benefits OnMed provides a competitive salary and benefits package, including unlimited PTO and paid holidays. The base salary range for this role is $140,000 - $160,000 commensurate with the candidate's experience. OnMed is a proud equal opportunity employer. All qualified applicants will be considered without regard to race, color, creed, religion, gender, sexual orientation, national origin, genetic information, disability, age, marital status, veteran status, or any other category protected by law. #LI-HYBRID