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Join the Courtyard Marriott as our next Sales and Events Coordinator! (Tacoma)
SALES AND EVENTS COORDINATOR
The Courtyard by Marriott Tacoma Downtown is seeking a Sales and Catering Coordinator to join our team. The Sales and Catering Coordinator provides sales and event-related administrative support services; sells & details event space bookings; Maintains office organizational system, proactively keeping ahead of work flow. Responsible for the coordination and planning for a successful experience, directly with clients, once booked, and for coordinating and executing the details with the hotel team internally. Books event space and guest rooms as deployed, and takes charge of detailing event space needs and menus for existing Bookings made by others.
ABOUT US
At Hollander Hospitality, we align our people with their passion, providing award-winning service and memorable experiences. From the ground up, we build & renovate, own & operate, while recognizing that our team is our foundation and greatest asset. We are exceptional partners to one another, our guests, and our communities.
We look for people who excel in their role and are committed to delivering excellent experiences for guests. Proven through multiple awards from our partnering brands for outstanding guest service and meetings excellence, we deliver the best to our guests by creating a sense of belonging, empowerment and support to our team members, coupled with their dedication, innovative spirit, and raw talent.
STATUS:
Full-time
SCHEDULE:
This role is primarily Monday through Friday, however, requires flexibility at times, including some evenings, weekends, and holidays depending on event schedules.
RATE OF PAY:
$23.54 to $26.06 per hour/DOE
SUPPLEMENTAL PAY:
Individual incentives and Bonus Programs
BENEFITS AND PERKS:
Paid Time Off (PTO) accrued at a rate of 0.069231 for every hour worked. 8 paid holidays included in PTO annual accrual rate
Paycheck Advancement Program
Hotel Travel Discounts
Supplemental Insurance
Employee Assistance Program
Competitive pay
Opportunities for growth within Hollander Hospitality
A collaborative and supportive team culture
The chance to be part of creating unforgettable guest experiences
For eligible employees:
Insurance - Medical, Dental, Vision, Life and AD&D
401(k) Plan with Employer Match
QUALIFICATIONS:
Knowledge of:
Be the go-to partner for clients from booking through event day, ensuring every detail is seamless.
Support the sales team with proposals, contracts, banquet event orders, reports, and other essential documents.
Sell and detail event space bookings, working directly with clients to meet their needs.
Coordinate group guestroom blocks, catering options, and audio/visual requests.
Keep everything running smoothly behind the scenes with organization, communication, and follow-through.
Represent Courtyard by Marriott and Hollander Hospitality with professionalism and genuine care, creating loyalty with clients and trust across departments.
Anticipating needs and solving problems before they happen.
The ability to build lasting relationships with clients and teammates.
A positive attitude and team-first mindset.
Dependability, professionalism, and a focus on delivering outstanding guest experiences.
Skills and Ability to:
Establish and maintain interpersonal relationships, developing constructive and cooperative working relationships with others, and maintaining them over time.
Excellent written and verbal communicationâclear, warm, and professional.
Prioritize efforts to support the directives and goals established by supervisor(s), hotels represented and Hollander Hospitality.
Effectively organize, plan, and prioritize work.
Actively and effectively participate in internal and external meetings.
Make decisions and problem-solve, analyzing information and evaluating results to choose the best solution and solve problems.
Resolve customer complaints or problems.
Consistently meet individual goals and contribute adequately towards team goals.
Consistently support the culture expectations of Hollander Hospitality and the hotel(s) represented.
Represent Hollander Hospitality with the highest level of integrity and professionalism.
Communicate effectively, both orally and in writing.
Maintain open communication with all co-workers to support a positive work environment and the best possible customer experience.
Anticipate the needs of others.
Create and contribute to a sense of fun and belonging for others.
Exhibit excellent time-management and prioritization.
Deliver outstanding, personalized guest experiences.
Attend and participate in required meetings and trainings.
Meet attendance requirements and deadlines with dependability and consistency.
Education and Experience
High school diploma or equivalent.
At least one year of administrative or hospitality experience (hotel or events background a plus).
Strong organizational skills with the ability to juggle multiple priorities in a fast-paced environment.
Proficiency in Microsoft Outlook and Word; basic PowerPoint and Excel skills.
Familiarity with hospitality software (Amadeus, Hotel PMS Systems, Social Tables) is helpful but not requiredâweâll train the right candidate.
PHYSICAL REQUIREMENTS:
Light Work: The ability to exert up to 20 pounds of force frequently and/or a negligible amount of force constantly to move objects.
This work requires the ability to sit for long periods of time, move around the hotels to give site tours. Must be able to lift and carry general office supplies and equipment. Position requires hand manipulative skills for word processing and writing. Must be able to hear verbal conversations over the phone and in person with background noise. Must have visual acuity to analyze written information and view computer terminal and ability to express or exchange information by means of the spoken word.
Drug Free Workplace, Equal Opportunity, E-Verify Employer
Apply Online at; https://www.hollanderhospitality.com/careers
Convention Center Station, Tacoma, WA 98402, USA
$23-26/hour
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