Front Desk Receptionist

Do you have a passion for helping others and love putting a smile on people’s faces? Then you’re a great fit for the Receptionist position on our team! You’ll act as the first point of contact for the business, answer phone calls, schedule meetings, make travel arrangements, handle mail and deliveries, and help us with other operational duties to keep everything running smoothly. If you’re looking for a role where you make a difference every day, start your application today. PLEASE NOTE THIS JOB INVOLVES HEAVY PHONE WORK. PLEASE ONLY APPLY IF YOU ARE COMFORTABLE ANSWERING AND TALKING ON THE PHONE. Requirements Responsibilities You should be friendly and professional on the telephone and in-person Clients are dealing with massive stress and anxiety. You should be empathetic and help put them at ease You should treat a caller or visitor to the firm at 4:30 pm on Friday with the same care and compassion as one on Monday morning at 9 am Family Law is messy, and there is often no right or best answer. Even gathering the information can be difficult. You will need to be creative, organized, and efficient to do your job well A penchant for accuracy and attention to detail is required You are a representative of the firm and the first (possibly the only) interaction a visitor has with the staff in our office. Your ability to make a positive impression is a critical component of your job Answer phone calls and emails and communicate relevant information to the appropriate parties Make appointments for employees and ensure the calendar is current and correct Complete other administrative duties as needed such as data entry, paperwork, photocopying, etc. Assure incoming and outgoing mail is managed appropriately and handle deliveries Qualifications Must be energetic, happy, and willing to learn and adapt to new systems and procedures Has experience answering telephone calls and troubleshooting stressful situations Must be able to lift and carry up to 25 pounds Must be neat, and presentable at all times as the first in-person contact with clients or potential clients Has experience answering telephone calls and troubleshooting stressful situations Must have graduated high school, received a G.E.D. or equivalent; College Degree Preferred 1 year of experience as a receptionist, administrative assistant, guest service specialist, or similar position preferred Excellent interpersonal skills, organizational skills, customer service skills, and verbal communication skills Has previous experience with word processing programs and basic computer skills Benefits 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance