New Oakland Family Centers
Pontiac, MI, USA
New Oakland Family Centers offers top-tier psychiatric care, therapeutic counseling, and educational services to individuals and families. We are committed to providing consistent, compassionate support, responding to each person's needs, and treating everyone with the highest level of respect through active engagement in our communities. Location: Pontiac Schedule: Full time; Shift-based schedule as determined by Crisis Services Director. Reports To: Crisis Services Director / Crisis Services Supervisor Compensation: Hourly Employee; Commensurate with experience. Position Summary: The Youth Crisis Assessment Therapist role is a full-time position comprised of multiple clinical and administrative responsibilities related to the FACE to FACE Crisis Services Program. This position requires work in a residential unit and will require working closely with clinical and administrative staff and consumers of all populations, specifically with children, to ensure efficient service delivery. Desired Skills: Ability to multi-task; use of time management. Ability to work well on a multi-disciplinary team. Strong written and verbal communication. Essential Duties / Functions: Foster a safe, nurturing environment that promotes respect, diversity, acceptance, and compassion while maintaining professional and appropriate boundaries with clients and staff at all times. Deliver intensive FACE to FACE crisis care services, with a focus on children, while also serving other populations as needed. Triage crisis calls and provide immediate therapeutic interventions in a residential unit to stabilize individuals in crisis. Conduct clinical assessments, intakes, and provide individual, family, and group therapy in alignment with professional standards and facility protocols. Manage and resolve high-stress crisis situations using sound clinical judgment and best practices. Complete Pre-Admission and Utilization Reviews, as assigned. Identify and respond to verbal and non-verbal cues of potential aggressive behaviors, utilizing de-escalation techniques when necessary. Respond to critical situations, including CPI-approved physical interventions and CPR, as required. Ensure timely and accurate documentation in compliance with agency standards and regulatory requirements. Adhere to all security and operational procedures, staying current with professional training requirements. Attend and participate in team meetings and contribute to a collaborative work environment. Communicate daily with Crisis Services staff regarding clinical and administrative matters, contributing to a collaborative work environment. Exhibit a positive attitude toward learning and adaptability in a dynamic work environment. Demonstrate ability to accept constructive feedback, implement guidance, and show a willingness to grow and improve professionally. Perform other duties as assigned to support clinic operations. Working Conditions: Employees are expected to maintain a professional appearance in alignment with the Employee Handbook and be prepared for active engagement with clients. Employees are to work in an acute, locked-down crisis unit within a high-intensity crisis center environment with exposure to behavioral and medical events that could pose physical hazards. Employees are expected to actively engage with clients, including using approved CPI techniques or intervening in elopement situations when necessary May require prolonged periods of standing, moving and bending. Reasonable accommodations can be provided to enable individuals with disabilities to perform these essential functions as needed. Must be able to lift up to 25 pounds as needed. The position involves prolonged active listening and verbal communication. Proficiency in using computers, phones, and office equipment for documentation and telehealth purposes is necessary. This includes but is not limited to Office 365 and Electronic Medical Record systems. Requirements Master’s degree in social work, counseling, or psychology. Active current clinical licensure (LLC, LLMSW, LLP acceptable; full licensure preferred; TLLP not eligible) in the State of Michigan and continued satisfactory standings with the appropriate board and insurance entities. One to two years of crisis work experience highly preferred. Ability to work well with diverse populations, including children required. Ability to assess situations quickly, problem-solve, and implement appropriate interventions. Flexibility to work various shifts, including evenings, weekends, and holidays as needed. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development