Physician Marketing Detail Account Rep - Pharma

About Us: Medical Guardian and MobileHelp, a Medical Guardian brand, are leading consumer healthcare service brands, providing connected health and safety solutions for aging-in-place. With high-performing inside sales teams across two brands, we are scaling our ability to acquire, serve, and retain members through innovative technology, a strong performance culture, and a relentless focus on the customer. We are seeking a Sr. Director of Sales Operations to partner with our Chief Sales Officer in building the next generation of our sales engine. This leader will own sales technology, process design, analytics, reporting, enablement, and compensation administration. The role is critical to ensuring that our 100+ sales reps and managers are enabled, supported, and equipped to achieve their goals. --- Role Overview: The Sr. Director of Sales Operations will be responsible for designing, implementing, and managing the infrastructure that powers sales performance. This includes oversight of CRM systems, reporting dashboards, workflow processes, and training and enablement programs. This role requires both a strategic mindset and hands-on execution, ensuring sales leadership and frontline managers have the insights, tools, and support to maximize productivity and deliver predictable results. --- Key Responsibilities: Sales Technology & Systems Management: Serve as the business owner for the sales technology stack, including CRM (Salesforce or equivalent), dialers, call analytics/QA platforms, workforce management tools, and reporting dashboards. Evaluate, recommend, and implement new tools such as AI-powered coaching, call scoring, or automation platforms to increase rep productivity and improve conversion rates. Ensure system adoption across all sales teams through training, support, and process reinforcement. Partner with IT and vendors to manage integrations, data flows, and troubleshooting. Sales Process Design & Optimization: Map and document all inside sales workflows from lead intake through member onboarding. Identify bottlenecks and inefficiencies, and lead process improvement initiatives. Standardize lead distribution, call flows, objection handling, and escalation paths. Design and maintain sales playbooks that outline best practices for reps and managers. Partner with Marketing, Retention, and Member Services to align lead management and ensure a seamless customer journey. Reporting, Analytics & Forecasting: Develop and maintain executive dashboards that provide visibility into KPIs such as cost per sale (CPS), lead-to-close conversion, rep productivity, and revenue performance. Deliver weekly and monthly reporting packages for the Chief Sales Officer, Finance, and senior leadership. Support the Sales team with team-level insights to drive accountability and coaching. Own forecasting processes to ensure accurate projections of sales performance. Conduct deep-dive analyses on lead sources, call outcomes, and win/loss patterns, and translate findings into actionable recommendations. Training, Coaching & Sales Enablement: Design and oversee onboarding programs for new reps, including system training, product knowledge, call flow certification, and shadowing programs. Partner with the CSO to identify skill gaps among reps and managers, and develop targeted training programs to close those gaps. Create ongoing learning content such as playbooks, best practice guides, and call scoring rubrics. Implement QA processes and monitor call recordings to ensure consistent execution and identify coaching opportunities. Introduce role-specific training for Sales Managers to elevate their ability to coach and develop their teams. Strategic Projects & Cross-Functional Alignment: Lead cross-functional projects that impact sales, such as new product launches, pricing adjustments, or new channel development (e.g., healthcare partnerships). Serve as a liaison between Sales, Marketing, Operations, and Finance to ensure alignment on goals, performance tracking, and execution. Partner with Marketing to evaluate lead quality and optimize lead routing and nurturing strategies. Provide data-driven support for executive decision-making on investments in new markets or sales models. Team Leadership & Administration: Ensure reporting, comp tracking, and administrative tasks are completed efficiently. Build and mentor a small but high-impact operations team as the function grows. Foster a culture of continuous improvement and accountability. Ensure clear communication and collaboration to balance people management with operational excellence. --- Qualifications: 7+ years of experience in Sales Operations, Revenue Operations, or Sales Enablement, with leadership responsibility in high-volume inside sales environments. Strong knowledge of CRM systems (Salesforce preferred) and related sales technology tools. Proven ability to design and optimize sales processes that scale. Deep analytical skills; able to interpret complex data and present actionable insights. Experience managing sales compensation plans and incentive programs. Excellent collaboration and communication skills, with the ability to influence senior leaders and partner cross-functionally. Demonstrated success in building onboarding and training programs that improve rep performance. Hands-on leadership style; comfortable managing both strategic initiatives and tactical execution. Must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.  --- Why Join Us Opportunity to shape and scale the sales infrastructure behind two nationally recognized healthcare brands. High-visibility role reporting directly to the Chief Sales Officer. Mission-driven culture focused on improving lives and empowering older adults to live independently. Collaborative, entrepreneurial environment where great ideas are valued and implemented quickly. Benefits Health Care Plan (Medical, Dental & Vision) Paid Time Off (Vacation, Sick Time Off & Holidays) Company Paid Short Term Disability and Life Insurance Retirement Plan (401k) with Company Match

Join Southern National Roofing, the leading name in home roof replacements across the East Coast. We're looking for dynamic individuals to join our team as Remodeling Sales Consultants. If you're a seasoned sales professional with a knack for sealing the deal, look no further. You'll be armed with quality leads, no cold calling necessary. With average first-year earnings ranging from $120k-$150k and top performers hitting $200k+, the sky's the limit. Plus, with management and executive positions on the horizon, this is more than just a job—it's a career opportunity. Apply now and let's build a brighter future together! Requirements 2 years of prior outside sales experience Demonstrated history of successfully meeting sales objectives Demonstrates excellent communication and interpersonal skills Able to establish rapport and foster trust with customers Flexible schedule, including availability on evenings and Saturdays Must possess a valid driver's license and have reliable transportation Ability to work up to 6 days per week, with mandatory Saturdays Open to coaching and eager to acquire new skills Exhibits self-discipline and high motivation for financial success Proficient in utilizing various technologies including laptops, mobile devices, and tablets Exceptional negotiation and communication abilities Benefits -At Southern National Roofing, we're more than just a business—we're a family. Our commitment to integrity, excellence, and teamwork drives everything we do. Join a company where you're not just an employee, but a valued member of the team. -With Southern National Roofing's rapid expansion, there's ample room for advancement. Many of our top sales consultants have transitioned into management and executive positions. Your success here is limited only by your ambition. -We believe in setting our sales team up for success. That's why we provide extensive training led by industry experts, cutting-edge marketing materials, and dedicated support every step of the way. With us, you'll have all the tools you need to excel. -We believe in recognizing and rewarding excellence. As a top sales performer at Southern National Roofing, you'll enjoy competitive compensation, lucrative bonuses, and opportunities to be recognized for your hard work at company-wide events.

Join Southern National Roofing, the leading name in home roof replacements across the East Coast. We're looking for dynamic individuals to join our team as Remodeling Sales Consultants. If you're a seasoned sales professional with a knack for sealing the deal, look no further. You'll be armed with quality leads, no cold calling necessary. With average first-year earnings ranging from $120k-$150k and top performers hitting $200k+, the sky's the limit. Plus, with management and executive positions on the horizon, this is more than just a job—it's a career opportunity. Apply now and let's build a brighter future together! Requirements 3 years of prior sales experience Proven track record of achieving sales targets Strong communication and interpersonal skills Ability to build rapport and establish trust with customers Flexibility to work evenings and Saturdays Valid driver's license and own reliable transportation Ability to work up to 6 days per week, including mandatory Saturdays Coachable and eager to learn Self-disciplined and money-motivated Proficient in using technology (laptop, mobile device, tablet) Outstanding negotiation and communication skills Benefits -At Southern National Roofing, we're more than just a business—we're a family. Our commitment to integrity, excellence, and teamwork drives everything we do. Join a company where you're not just an employee, but a valued member of the team. -With Southern National Roofing's rapid expansion, there's ample room for advancement. Many of our top sales consultants have transitioned into management and executive positions. Your success here is limited only by your ambition. -We believe in setting our sales team up for success. That's why we provide extensive training led by industry experts, cutting-edge marketing materials, and dedicated support every step of the way. With us, you'll have all the tools you need to excel. -We believe in recognizing and rewarding excellence. As a top sales performer at Southern National Roofing, you'll enjoy competitive compensation, lucrative bonuses, and opportunities to be recognized for your hard work at company-wide events.

Join Southern National Roofing, the leading name in home roof replacements across the East Coast. We're looking for dynamic individuals to join our team as Remodeling Sales Consultants. If you're a seasoned sales professional with a knack for sealing the deal, look no further. You'll be armed with quality leads, no cold calling necessary. With average first-year earnings ranging from $120k-$150k and top performers hitting $200k+, the sky's the limit. Plus, with management and executive positions on the horizon, this is more than just a job—it's a career opportunity. Apply now and let's build a brighter future together! Requirements 3 years of prior sales experience Proven track record of achieving sales targets Strong communication and interpersonal skills Ability to build rapport and establish trust with customers Flexibility to work evenings and Saturdays Valid driver's license and own reliable transportation Ability to work up to 6 days per week, including mandatory Saturdays Coachable and eager to learn Self-disciplined and money-motivated Proficient in using technology (laptop, mobile device, tablet) Outstanding negotiation and communication skills Benefits -At Southern National Roofing, we're more than just a business—we're a family. Our commitment to integrity, excellence, and teamwork drives everything we do. Join a company where you're not just an employee, but a valued member of the team. -With Southern National Roofing's rapid expansion, there's ample room for advancement. Many of our top sales consultants have transitioned into management and executive positions. Your success here is limited only by your ambition. -We believe in setting our sales team up for success. That's why we provide extensive training led by industry experts, cutting-edge marketing materials, and dedicated support every step of the way. With us, you'll have all the tools you need to excel. -We believe in recognizing and rewarding excellence. As a top sales performer at Southern National Roofing, you'll enjoy competitive compensation, lucrative bonuses, and opportunities to be recognized for your hard work at company-wide events.

Join Southern National Roofing, the leading name in home roof replacements across the East Coast. We're looking for dynamic individuals to join our team as Remodeling Sales Consultants. If you're a seasoned sales professional with a knack for sealing the deal, look no further. You'll be armed with quality leads, no cold calling necessary. With average first-year earnings ranging from $120k-$150k and top performers hitting $200k+, the sky's the limit. Plus, with management and executive positions on the horizon, this is more than just a job—it's a career opportunity. Apply now and let's build a brighter future together! Requirements 3 Years of prior sales experience. Proven track record of success in sales, preferably in a consultative selling environment. Excellent communication and interpersonal skills. Ability to build rapport and trust with customers quickly. Strong negotiation and closing skills. Self-motivated with a results-driven approach. Ability to work autonomously while also collaborating effectively within a team. Professional appearance and demeanor. Bachelor's degree or equivalent experience preferred. No visible face or neck tattoos or piercings. Reliable transportation and willingness to travel within the assigned territory, as needed. Familiarity with CRM software and other sales tools is a plus. Willingness to undergo thorough sales training provided by the company. Valid driver's license and clean driving record. Authorization to work in the United States. Benefits -At Southern National Roofing, we're more than just a business—we're a family. Our commitment to integrity, excellence, and teamwork drives everything we do. Join a company where you're not just an employee, but a valued member of the team. -With Southern National Roofing's rapid expansion, there's ample room for advancement. Many of our top sales consultants have transitioned into management and executive positions. Your success here is limited only by your ambition. -We believe in setting our sales team up for success. That's why we provide extensive training led by industry experts, cutting-edge marketing materials, and dedicated support every step of the way. With us, you'll have all the tools you need to excel. -We believe in recognizing and rewarding excellence. As a top sales performer at Southern National Roofing, you'll enjoy competitive compensation, lucrative bonuses, and opportunities to be recognized for your hard work at company-wide events.

Join Southern National Roofing, the leading name in home roof replacements across the East Coast. We're looking for dynamic individuals to join our team as Remodeling Sales Consultants. If you're a seasoned sales professional with a knack for sealing the deal, look no further. You'll be armed with quality leads, no cold calling necessary. With average first-year earnings ranging from $120k-$150k and top performers hitting $200k+, the sky's the limit. Plus, with management and executive positions on the horizon, this is more than just a job—it's a career opportunity. Apply now and let's build a brighter future together! Requirements 3 Years of prior sales experience. Proven track record of success in sales, preferably in a consultative selling environment. Excellent communication and interpersonal skills. Ability to build rapport and trust with customers quickly. Strong negotiation and closing skills. Self-motivated with a results-driven approach. Ability to work autonomously while also collaborating effectively within a team. Professional appearance and demeanor. Bachelor's degree or equivalent experience preferred. No visible face or neck tattoos or piercings. Reliable transportation and willingness to travel within the assigned territory, as needed. Familiarity with CRM software and other sales tools is a plus. Willingness to undergo thorough sales training provided by the company. Valid driver's license and clean driving record. Authorization to work in the United States. Benefits -At Southern National Roofing, we're more than just a business—we're a family. Our commitment to integrity, excellence, and teamwork drives everything we do. Join a company where you're not just an employee, but a valued member of the team. -With Southern National Roofing's rapid expansion, there's ample room for advancement. Many of our top sales consultants have transitioned into management and executive positions. Your success here is limited only by your ambition. -We believe in setting our sales team up for success. That's why we provide extensive training led by industry experts, cutting-edge marketing materials, and dedicated support every step of the way. With us, you'll have all the tools you need to excel. -We believe in recognizing and rewarding excellence. As a top sales performer at Southern National Roofing, you'll enjoy competitive compensation, lucrative bonuses, and opportunities to be recognized for your hard work at company-wide events.