Front Desk Receptionist/ Switchboard Operator- Facilities

We are seeking a proactive and detail-oriented Medical Operations Associate to join our dynamic team. In this role, you will be responsible for ensuring the seamless flow of clinical operations by managing consult assignments, supporting clinicians during their shifts, and overseeing various communication channels. The ideal candidate will possess strong organizational skills, the ability to prioritize in a fast-paced environment, and a passion for operational excellence in a healthcare setting. Key Responsibilities: Appointment Management & clinician Support: Oversee appointment queues, assigning or reassigning visits based on priorities and coverage. Act as the primary support for clinicians, addressing shift needs, technical issues, and appointment priorities. Technical and IT Coordination: Open and manage IT support tickets on behalf of clinicians for both internal and external platforms. Follow up on tickets to ensure timely resolution of issues. Communication and Escalation: Engage with clinicians through multiple channels (e.g., Slack, email, web-based phone) to address questions, escalate issues, and ensure effective communication across teams. Data and Reporting: Track and report key operational metrics, including service level performance, clinician engagement, and shift summaries. Maintain accurate records of consult statuses and any service level misses. Customer and Partner Interaction: Manage incoming communications from patients, partners, and other stakeholders. Assign tasks or escalate issues as needed to ensure timely responses and resolution. Requirements Full-time, 40 hours per week Schedule: We operate 7 days per week, 24 hours a day and you should be prepared to work any of the various shifts supported by our team.  This position will, for the most part, be dedicated to a schedule of Thursday-Sunday (post-training). Training: Approximately 90% of your training will be conducted within the hours of 6a-8p CST, M-F. Some evenings/nights as well as weekend training will also be required for the associate to have the necessary opportunity to observe all shifts.     Remote: This is a fully remote position. Flexibility: Schedules vary based on business needs, and the candidate must be able to work any shifts that fall within the advertised hours of 12:00 AM - 11:59 PM CST, regardless of their location or time zone. Location: Candidates must reside within the continental United States and be permanent citizens. Due to contractual obligations with our partners, work cannot be performed outside of U.S. territory. No exceptions. Technology: SteadyMD will provide equipment such as an external monitor and laptop. You must have a cell phone or iPad capable of downloading Duo Mobile - this is a non-negotiable requirement.  Qualifications Experience: 2+ years in healthcare operations, customer service, or a related field. Education: A degree is not required as long as the candidate has relevant experience and is a strong fit for the role. Strong organizational and multitasking skills with the ability to prioritize effectively. Excellent communication skills, both written and verbal, with a knack for problem-solving. Proficiency with various software platforms, including EMRs, Jira, and Slack. Ability to work independently and collaborate across teams to meet operational goals. Ideal Candidate: The ideal candidate is a reliable, quick-thinking problem solver who thrives in a dynamic environment. They are adept at managing multiple competing priorities simultaneously and have a keen eye for detail. Experience in healthcare operations, customer service, or similar roles is essential, along with a genuine commitment to supporting healthcare clinicians and improving patient care delivery. Company Overview About SteadyMD SteadyMD is a pioneering healthcare company delivering personalized primary and urgent care services to patients across the U.S. We are committed to leveraging technology to offer accessible, high-quality care that empowers both patients and clinicians. Our Values Work With Integrity: We believe that through our clinical virtues, personal ethics, corporate transparency, and commitment to the fulfillment of our promises, we earn and keep the trust of our partners, colleagues, and clinicians. Collaborate Shoulder-to-Shoulder: We believe that collaboration is the cornerstone of achieving our collective goals. Demonstrate Flexibility: We believe in meeting people, challenges, and opportunities where they are. Being flexible is key to pivoting when faced with challenges and setbacks. Empower Ownership: We believe that by giving those we work with the autonomy, resources, and ownership they need, they can build the future they imagine. Accountability enables our patients, clinicians, partners, and colleagues to realize their goals with dignity, purpose, and pride. Growth Opportunities Opportunity for career advancement within the operations team as SteadyMD continues to grow. Professional development through exposure to innovative healthcare practices and technology. Application Process  To apply, please submit your resume and a brief cover letter detailing your relevant experience and why you are a good fit for this role along with a completed application. Applications will be reviewed on a rolling basis. Benefits Compensation: $20.00/Hour Benefits: Health insurance Unlimited PTO 401K Complementary primary care membership

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience. Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others. $18 - $21 per hour Responsibilities: Greet patients Answer phones Schedule patient appointments Complete new patient registration and data entry Discuss insurance benefits, authorization requirements and payment responsibilities Collect patient balances (copay/deductible/coinsurance) Perform standard day-to-day clinical administrative responsibilities Requirements High school diploma or equivalent. Prior experience in a customer service or administrative role, preferably in a healthcare setting. Excellent interpersonal and communication skills. Strong attention to detail and organizational skills. Ability to multitask, prioritize tasks, and work in a fast-paced environment. Proficient in computer skills and ability to learn new software systems. Benefits Monthly performance bonus Medical, dental, vision insurance Life insurance 401k Employee assistance program  Employee discounts Employee referral program Paid time off (PTO)

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience. Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others. Compensation: $17–$21 per hour, based on experience and qualifications Responsibilities: Greet patients Answer phones Schedule patient appointments Complete new patient registration and data entry Discuss insurance benefits, authorization requirements and payment responsibilities Collect patient balances (copay/deductible/coinsurance) Perform standard day-to-day clinical administrative responsibilities Requirements High school diploma or equivalent. Prior experience in a customer service or administrative role, preferably in a healthcare setting. Excellent interpersonal and communication skills. Strong attention to detail and organizational skills. Ability to multitask, prioritize tasks, and work in a fast-paced environment. Proficient in computer skills and ability to learn new software systems. Benefits Monthly performance bonus Sick time earned based on New York State Paid Safe and Sick Law.

DESCRIPTION Tower Water is seeking a self-motivated and positive office admin to join our team. This is a full-time role with a great benefits package. This position is responsible for providing administrative support for technical account managers, sales department and our leadership team. The right person will display the following values: Have a can-do attitude Be reliable to a fault Is responsive to customer and employee needs Understands the value of reputation Exhibit passion for what you do, task in front of you, for your team Tower Water in Somerset, NJ. Our company provides Water Treatment Services to a large (and growing!) number of clients, based mostly in the New York City Metropolitan area. We are a small, friendly office where each person performs a variety of tasks. Each admin owns some faction of the company process which they are the “go to person” for. Job responsibilities include but are not limited to: Prepare and review contracts, agreements, amendments and purchase orders. Review and proofread reports and documents before sending to clients. Create, update and maintain client information in several databases. Answer phones, take messages, and transfer calls. Filing, faxing, mailing, etc. Organize and schedule meetings. Produce e-mails, reports, letters, forms and SOPs. Respond to insurance requests from clients. Teamwork is a must - willingness to communicate with the administration team. Some responsibilities may change in accordance with Tower Water business operations. Complete company required trainings. Other tasks based on company needs. Requirements The right person should have the following experience: 2+ years as an administrative or customer service professional QBO experience is a plus Basic Accounts Payable and Accounts Receivable experience is a plus High School Diploma or GED Equivalent Proficient in MS Office (Outlook is a must) Update and maintain several databases Computer-savvy, with fast and accurate typing. Passionate, well-spoken and reliable. Organized and able to multitask; can successfully balance deadlines and projects at any given time. Efficient and productive with strong prioritization skills. Able to take direction and complete tasks independently from multiple supervisors Work speed must be consistent with other personnel after 6–8-week training period Excellent interpersonal skills and exemplifies the Tower Water values Attention to detail and problem-solving skills Benefits Hourly rate of $19.25-$21.65 based on experience Medical, dental and vision benefits with generous employer contributions 401k with 4% matching. 10 vacation and 5 sick days per year with progressing vacation based on years of service 8 paid holidays Pretax benefits such as FSA or HSA accounts Company paid life insurance and short-term disability coverage Laptop, phone and monitor for home use Quarterly conversations with your manager All staff meetings and fun events Additional benefits through our PEO After training, there will be remote work options with 3 days on site and 2 days remote You will have access to our Employee Assistance Program and our training database Tower Water is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected status.

The Office Manager provides responsive, high quality and cost effective management of all day to day operational services and functions as well as assist in a variety of business services, tasks, and special projects. ESSENTIAL FUNCTIONS: Practical Arrangements: Handling expenses, making appointments, arranging meetings. Secretarial Functions: receiving, composing and editing letters, memoranda and general correspondence, managing records, maintaining contacts, data entry Listings Maintenance Preparing Documents: material for management meetings, presentations. Right-Hand Person: anticipating needs, dealing with the unexpected, acting as liaison between Executive and staff, handling confidential matters. Directs supervision of staff. Ensures that brokers and staff are supported properly administratively and professionally to ensure a higher volume of production. Manages and increases the effectiveness of broker support. Available to brokers administratively & maintains a high level of broker services. Supervises administrative staff including but not limited to training, task delegation, tracking and handling all attendance-related needs, monthly meetings, motivation, and following up. Works with Human Resources on matters relating to State and Federal employment law compliance, recruitment, hiring, new hire orientation, performance management, and terminations. Provides input and solicits feedback from managing principals and brokers concerning staff performance and involves corporate Human Resources, as necessary, on cases involving disciplinary issues and terminations. Resolves office staff issues. Is available and on-call in the event of an emergency. Requirements JOB REQUIREMENTS: Must possess a high degree of proficiency with MS Office products including Word, Excel, Access, Power Point, PDF Converter, and Outlook. Professional and courteous demeanor with exceptional communication, presentation, customer service and interpersonal skills required. Must be able to onboard, train, and manage others successfully, as well as create a collaborative environment between the sales offices and other departments, including HR, IT, Marketing, Accounting, etc. Must be able to maintain the highest level of confidentiality and handle sensitive material concerning the organization. Strong organizational/time management skills required. Ability to handle multiple tasks simultaneously and meet designated deadlines. Understands the larger business context; plans and forecasts accordingly. QUALIFICATIONS: A bachelor’s degree in Business Administration, Accounting, Human Resources or other related field is required. A minimum of 3-5 years experience in operations management, office management, project management, executive administration or other related field is required. Experience is Real Estate Sales or related industry highly preferred. Benefits $45,000-$47,000 annual salary We offer full time employees a full comprehensive benefits package that includes Medical, Dental, Vision, Employee Assistance Program (EAP), Flexible Spending Account (FSA), Commuter Benefits Program, Basic Life/AD&D Insurance, Supplemental Life Insurance, Short-Term Disability, Long Term Disability, and 401(k) Retirement plan. Paid Time and Holidays Off We offer full-time employees 2 weeks’ vacation, 12 personal/sick days of paid time off as applicable through the calendar year. Equal Opportunity Employer Brown Harris Stevens Residential Sales believes that all persons are entitled to Equal Employment Opportunity, and we do not discriminate against our employees or applicants for employment because of race, creed, color, religion, national origin, gender identity and expression, sex, age, disability, marital status, political affiliation, sexual orientation, genetic information, or veteran or citizenship status provided they are qualified and meet the requirements for the job. Brown Harris Stevens Residential Sales provides Reasonable Accommodation to candidates with Disabilities. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If much of this job description describes you, then please apply for this role.

The Momentus Capital branded family of organizations - which includes Capital Impact Partners and CDC Small Business Finance and Momentus Securities (an SEC-registered broker-dealer, MSRB-registered, FINRA/SIPC member) - are transforming how capital and investments flow into communities to provide people access to the capital and opportunities they deserve. We are working to reinvent traditional financial systems and advance locally-led solutions that create economic mobility and generational wealth. Through our continuum of financial, knowledge, and social capital, we offer a comprehensive package of loan products, impact investment opportunities, training and business advising programs, and technology solutions. Our holistic and streamlined approach offers comprehensive solutions for small business entrepreneurs, real estate developers, community-based organizations, and local leaders at every stage of growth, from inception to expansion. When these leaders have the opportunity to succeed, their communities, their residents – and our country – thrive. Position Summary Our organization is seeking an organized, outgoing Office Administrative Professional for Administrative Assistant of Production. In this position you will provide support to loan production staff members internally and remotely. Which includes sales, processing department members and companywide. Staff and Management Teams in a high performing and corporate setting. The position handles a wide variety of responsibilities and tasks to ensure the office runs smoothly and facilitates timely communications. In addition, it requires the initiative to take on projects when workflow is limited.    Essential Responsibilities Assist assigned staff with their clerical and organizational needs. Pull  requested reports using various vendor websites such as: SAM, BCR, FEMA, LEXISNEXIS, SBA (for SBSS credit), PACER and more. Draft derogatory explanations as needed based on information from the vendor report. Order tax return transcripts from vendor and compare against tax returns. Enter data into software systems. Process Flood Determination requests for loan production staff. Upload loan documents into document storage software Provides support on projects across Momentus Capital when requested Requirements Minimum of 2 years of experience as an Office Administrative professional with proven ability managing a busy reception desk/office environment with multiple areas of responsibility.  Flexibility with hours between 8:00 am -5:00 p.m. and/or 8:30am-5:30 p.m.  based on business needs Multitasking and time-management skills, with the ability to prioritize tasks. Ability to be resourceful and proactive when issues arise.  Demonstrated use of critical thinking and problem solving. Proficiency in office productivity suites such as MS Outlook, Word, Excel, and Google Workspace.  High School Diploma Benefits The Hourly rate for this position is $22.46 - $26.00 and is eligible for an annual incentive. This role is Hybrid. All employees must be legally authorized to work in the United States. The Company will not sponsor applicants for work visas. EEO: Momentus Capital is an equal opportunity employer committed to a diverse work force; and, as such, is fully committed to providing employment for qualified individuals, free from discrimination on the basis of race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, pregnancy, childbirth or related medical conditions, or any other protected characteristic established by applicable law.