Browse
···
Log in / Register

Configuration Site Manager

Serko Ltd

Dallas, TX, USA

Favourites
Share

Description

Serko is a cutting-edge tech platform in global business travel & expense technology. When you join Serko, you become part of a team of passionate travellers and technologists bringing people together, using the world’s leading business travel marketplace We are proud to be an equal opportunity employer, we embrace the richness of diversity, showing up authentically to create a positive impact. Requirements Make an impact GetThere is a multi-GDS online booking tool that powers travel sites for thousands of corporations worldwide. We are looking for a candidate to join our Site Management Team in Dallas. You will be responsible for answering the day to day queries of GetThere customer sites. What you'll get to do Implement and optimize client solutions: configure and deploy new software features for clients, ensuring thorough testing and seamless integration for enhanced functionality Collaborate with external partners: manage and coordinate with third-party vendors on application implementations to deliver comprehensive client solutions. Enhance client experience through system configurations: configure policy updates, craft impactful client communications, and maintain market-driven preferences within our systems. Provide data-driven insights: generate database extracts to support client needs and inform strategic decision-making. What you'll bring You love getting to the bottom of things and have a proven flair for problem-solving - You have extensive proven ability in effectively troubleshooting problems and testing solutions. You know how to plan and carry out an investigation into a given problem. You have a strong customer service orientation – A lot of people say they have this, but you live and breathe it. You love going out of your way to ensure a customer receives the best possible service from you and your organisation. You grasp the difference between good customer service and superior customer service You're a communicator - Most of our customer interactions are in writing rather than verbal, so you need to have the ability to "translate" technical terms into clear customer-oriented language when writing. You're also able to quickly grasp the nub of complex issues presented by clients. You are able to communicate with both end-users and technical people and act as a go-between. Strong Travel industry GDS knowledge. Previous experience troubleshooting the GetThere tool and functional experience implementing and supporting corporate online travel websites is preferred. Strong leadership and able to grow team members. Benefits At Serko we aim to create a place where people can come and do their best work. Offering competitive benefits that support you as an individual.   Some of the benefits we offer at Serko are:  A competitive base salary and discretionary incentive plan based on individual and company performance Focus on development: Access to a learning & development platform, committed budget and opportunity for you to own your own career pathways Apply: Hit the ‘apply’ button now, or explore more about what it’s like to work at Serko and all our global opportunities at www.serko.com/careers.

Source:  workable View Original Post

Location
Dallas, TX, USA
Show Map

workable

You may also like

OnMed
Client Management Director
Minneapolis, MN, USA
Who we are OnMed’s purpose is to improve the quality of life and sense of wellbeing in communities by transforming how people access care.  OnMed is defining a new standard in healthcare—combining the scalability of telehealth with the comprehensive diagnostics of one-to-one care. The OnMed CareStation, an 8x11 Clinic-in-a-Box, delivers real-time, personalized support where and when it’s needed most. This is a groundbreaking healthcare company redefining access, making high-quality care available to everyone, everywhere.  Who you are You are a strategic partner, dedicated to transforming the client journey into a remarkable experience. With a deep understanding of client needs and industry dynamics, you excel at building strong, lasting relationships that foster trust, satisfaction and loyalty. You thrive solving challenging problems and identifying opportunities to improve client retention, engagement, and partnerships. Your passion for elevating client success empowers you to lead with purpose, inspire cross-functional collaboration, and turn insights into impactful strategies that enhance client engagement and drive revenue expansion. In your hands, every client interaction becomes a chance to deliver extraordinary value and create lasting partnerships. Job Duties & Responsibilities  Champion the end-to-end client experience with designated accounts, ensuring alignment with OnMed’s vision and strategic goals. Build and nurture strong relationships with key client stakeholders, serving as the primary point of contact for escalations and strategic discussions. Drive client loyalty and reduce churn through proactive engagement and high client retention. Develop deep insights into the client profiles, goals, and challenges to craft tailored strategic account plans that maximize value. Collaborate cross-functionally with the Sales, Marketing and Operations teams to ensure seamless delivery of all contracted products and services. Partner with the Implementation Manager to successfully onboard all new clients. Drive all client-related initiatives, opportunities, and issues, coordinating with internal teams for high-quality execution and resolution. Serve as a trusted advisor, supporting patient engagement activities and working closely with clients to promote CareStation utilization. Monitor utilization, performance and impact metrics for assigned clients to manage risk and deliver insights through storytelling. Leverage data and work with community resources to create strategies that amplifies impact and the performance of the CareStation. Partner with Marketing on community marketing opportunities. Lead client-sponsored events, partnerships, and promotional initiatives to enhance client engagement. Perform other related role’s responsibilities as assigned. Requirements Knowledge, Skills & Abilities Ability to deliver strong service to drive high client retention and other key performance metrics. Strong communication and interpersonal skills, capable of influencing senior leadership and building trust both internally and externally with stakeholders. Detail-oriented and organized, with a strong focus on accountability and collaboration. Strategic thinker with the ability to connect innovative solutions to client needs. Ability to navigate complex situations and creatively solve problems. Ability to work in a fast-paced environment and seamlessly manage multiple competing priorities. Demonstrate analytical skills to monitor and analyze client data and identify trends.   Education & Experience Bachelor’s degree in business administration, sales, or a related field. At least 10 years of experience in client management, account management, or related fields. At least 5 years of health care and payor experience required. Proven success maintaining high client retention rates and expansion of existing business. Willingness to travel to client locations as needed.  Note: This role is designated as a remote position. Ideal candidate is located in the Mid-West region with a strong preference for Minneapolis, MN or St. Paul, MN. Benefits Why work with us? This is an exciting and vibrant time to join OnMed for our next growth phase. You’ll have the opportunity to collaborate with a high-performing team, driven by our shared momentum and the meaningful impact we’re creating together. OnMed provides a competitive total rewards package, including comprehensive healthcare benefits, unlimited PTO, and paid holidays. The base salary range for this role is up to $150,000.00 plus bonus, commensurate with the candidate's experience. OnMed is a proud equal opportunity employer. All qualified applicants will be considered without regard to race, color, creed, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, marital status, veteran status, or any other category protected by law. #LI-Remote
$0-150,000
WHIZZ
Repossession Agent (Part Time)
Illinois, USA
At Whizz, we want to change the delivery business for the better by offering high-speed electric bikes to delivery drivers. Whether a driver is just starting out in the delivery industry or looking to upgrade their vehicle, we’re here to help them succeed and make their life easier. Our ultimate goal is to make transportation as seamless and hassle-free as possible, so drivers can focus on delivering top-quality service to their customers. We are currently looking for a Repossession Specialist to join our growing operations team. Responsibilities Contact delinquent customers to resolve outstanding debts and coordinate repossessions. Locate and recover stolen or defaulted bikes using tracking tools and field operations. Collaborate with law enforcement to retrieve or release stolen/confiscated bikes, including from tow yards. Travel within New York and to other cities (e.g., Philadelphia, Boston) as needed to carry out repossessions. Maintain accurate records in Google Sheets/Excel and submit daily status updates and end-of-day reports via company tools. Complete additional tasks as assigned by other departments. Requirements Ability to work in a fast-paced and changing environment. Minimum 1 year of experience in security, police, military, or a related field (preferred). Strong multitasking, attention to detail, organizational, and interpersonal skills. Ability to effectively communicate with law enforcement and delinquent customers. Car ownership (preferably large enough to transport electric bikes) and willingness to use it for the job. Comfort navigating throughout CH and open to occasional day trips outside CH. Benefits Type of Employment: Type: Full-time (1099 Contract) Weekly Hours Requirement: 20 hours Compensation: Fixed Monthly Base Salary Bonus: Competitive bonus structure based on volume of successful recoveries Reimbursements: Travel costs - including gas, tolls upon request, and compensation for out-of-state trips
NoGigiddy
Flexible Remote Customer Service Role - Earn Up to 19 Per Hour
Cincinnati, OH, USA
Join Our Remote Support Team: Customer Service Rep – Starting at $19/hr, No Degree Needed Are you dedicated to helping people and adept at resolving concerns? We are actively seeking motivated individuals to join our remote customer service team. In this role, you'll ensure all clients receive timely and effective support, fostering a positive and memorable service experience. Your Responsibilities: Respond to customer inquiries and concerns with efficiency and empathy Solve problems effectively, ensuring customer satisfaction Communicate clearly and professionally, both verbally and in writing Maintain a positive and supportive attitude in all interactions We Need Someone With: A strong passion for and commitment to excellent customer service Excellent verbal and written communication abilities The skill to manage priorities and work independently Comfort with using technology and various software platforms What We Offer: The flexibility to work from anywhere in a remote setting Freedom to design a work schedule that fits your life Competitive salary starting at $19 per hour, with opportunities for advancement Professional growth opportunities in a supportive and dynamic environment Are You Ready to Get Started? Additional Information: This position does not require prior experience or a degree. You should have a quiet, dedicated workspace and a reliable internet connection. All candidates must pass a background check. Our company values diversity and is proud to be an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR
$19
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.