Desktop Support Technician - NYC

Inspiroz is seeking a driven, detail-oriented Junior School Technology Specialist (STS) to join our on-site IT support team in Colorado Springs.  As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz’ portfolio of charter schools.  Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support.  Take the next step in your IT career, and apply today! Key responsibilities for this position include the following:  Technical support and problem resolution  Take the lead in resolving technical issues that require on-site support.  Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices.  Conduct thorough troubleshooting to identify the root cause of problems.  Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required.  Act as the liaison between on-site operations and the remote IT support team in India.  Communicate technical issues and requirements to the remote team accurately and clearly.  Provide detailed information and documentation to facilitate remote troubleshooting and support.  Works closely with the remote service desk team to resolve technical issues.  Stay up-to-date with the latest technology trends, advancements, and best practices in the education sector.   Customer support and service  Communicates updates, challenges, and tasks to the client in a clear and timely manner.  Listens actively to client concerns and addresses them appropriately.  Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership.  Assists clients in aligning technology solutions with their specific goals and requirements.  Ensures client satisfaction by following up on issue resolution and providing necessary support.  Takes personal interest in the quality of work and meeting customer needs.  Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions.  Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.’  Time Entry and Ticket Management  Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature.  Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration.  Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage.  Conducts a thorough review of assigned tickets for the next day before the end of the current shift to prepare effectively.  Requirements Knowledge of:  Windows Systems  Mac Systems  Active Directory  Networking equipment and concepts  Hardware repairs and installations  Skills  Excellent customer service skills  Excellent hands-on technical support skills  Excellent verbal and written communication skills  Abilities  Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference.  Ability to adapt to changing situations, be flexible in approach, and effectively multitask.  Ability to self-motivate and work independently when required, taking initiative and ownership of tasks.  Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others.  Education:  The successful candidate should have a Bachelor’s Degree in a Technology related field or equivalent certifications.  Experience:  The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support.  Benefits What Our Ideal Candidate Will Receive:  A company focused on maintaining a great company culture  An opportunity to make a difference in the company and to be rewarded for doing so  A company that is always looking to improve while adhering to our core principles.  An opportunity for career growth within the organization  Competitive compensation package with variable pay potential and benefits  We are a mission-focused company that is committed to ensuring children of all backgrounds and abilities have the opportunity to excel academically and achieve greatness. We share in that passion with our school partners and live it through our values of: “Be Courageous”, “The Extra Mile”, “Today, Not Tomorrow” and “Communicate. Communicate. Communicate.”

Resource Management Concepts, Inc. (RMC) provides high-quality, professional services to government and commercial sectors. Our mission is to deliver exceptional management and technology solutions supporting the protection and preservation of the people and environment of the United States of America. RMC is hiring a Program/Project Management Analyst to support our NAVAIR customer in Patuxent River, MD. The selected applicant will perform a variety of program and project management support activities, including, but not limited to: Applying analytic techniques in the evaluation of program/project objectives Analyzing requirements, status, budget, and schedules. Performing management, technical, or business case analyses Collecting, completing, organizing, and interpreting data relating to aircraft/weapon/project acquisition and product programs Tracking program/project status and schedules Applying Government-instituted processes for documentation, change control management, and data management Requirements A bachelor's degree and a minimum of three (3) years of relevant experience are required. An associate degree plus four (4) years of additional experience performing work related to the labor category functional description may be substituted for a Bachelor’s degree. An active DoD SECRET clearance is required to start.  The applicant may be subjected to a security investigation and must meet eligibility requirements for access to classified information. The applicant must meet the designated clearance requirements and certification requirements as established IAW the DoD Manual 8570 / 8140 Cyber Workforce Program. The applicant must have one of the following certifications to start: Security+ CE SecurityX (formerly CASP) CGRC (formerly CAP) GSLC CISM CISSP (or Associate) The applicant must be knowledgeable and proficient in the following: Program and project management Written and verbal communications Customer interfacing Ability to work within secure environments Benefits At RMC, we're committed to your career growth! RMC differentiates itself from other firms through its investment in our employees. We invest our resources to train, certify, educate, and build our employees. RMC can offer you a great place to work with a small company feel and give you the experience, tuition assistance, and certifications that will take your career to the next level. We offer Monday to Friday full-time day shift work and can assist in paid relocation. This also includes a competitive paid vacation package with 11 paid federal holidays. Additionally, we also offer high-quality, low-deductible healthcare plans, pet insurance, and a competitive 401K package. Salary at RMC is determined by various factors, including but not limited to location, a candidate's specific combination of education, knowledge, skills, competencies, and experience, as well as contract-specific requirements. The salary range for this position is $90,000 - $130,000.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Solutions Architect (SO# 415B) in Philadelphia, PA. In this role, you will lead the design and implementation of scalable, enterprise-grade Power Platform solutions that optimize business operations and drive organizational efficiency. You will collaborate with leadership and stakeholders to translate business needs into technical specifications while ensuring best practices, governance, and security. This position involves integrating solutions across multiple systems, including Azure, SQL, SharePoint, and other enterprise platforms. You will influence architecture decisions, mentor development teams, and ensure the delivery of high-quality, maintainable applications. This is an opportunity to work in a dynamic, regulated environment where your solutions directly impact critical business processes. Accountabilities: Lead architecture and design for scalable Power Platform solutions, including PowerApps, Power Automate, and Power BI. Collaborate with stakeholders to gather requirements and translate them into technical specifications. Oversee integration with enterprise data sources such as SQL databases, SharePoint, Dynamics 365, and third-party APIs. Design Azure cloud architectures, ETL processes, and optimized data storage solutions. Implement governance, security, and compliance standards, including CJIS and role-based access controls. Develop, deploy, and maintain PowerApps, automated workflows, and custom connectors. Conduct testing, quality assurance, and performance monitoring for applications and workflows. Provide documentation, user guides, training, and support for deployed solutions. Mentor development teams, review technical deliverables, and promote adoption of best practices. Requirements 5+ years of experience architecting solutions with Microsoft Power Platform and Azure cloud environments. 8+ years of IT experience in application development, enterprise systems, or cloud architecture. Strong proficiency in solution design, data modeling, application lifecycle management, and governance. Experience designing solutions for highly regulated environments, such as public safety or criminal justice. Knowledge of CJIS or similar data privacy and compliance frameworks. Ability to integrate enterprise systems, including SQL Server, SharePoint, Dynamics 365, and ArcGIS APIs. Strong documentation and diagramming skills using tools such as Visio or Lucidchart. Excellent communication, leadership, and mentoring abilities, with the capacity to guide teams in technical standards. Benefits Competitive compensation and project-based opportunities. Fully remote work with virtual interviews and flexible schedules. Exposure to enterprise-level projects and high-impact technology solutions. Opportunity to work with cross-functional teams in a dynamic environment. Professional development and mentoring opportunities. Access to modern Microsoft Power Platform and Azure technologies. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job’s core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest!   #LI-CL1

Description: Zifo is working with a large pharma client to build a team of laboratory IT (lab computing, & Lab IT systems) professionals. **This role will require a 100% on-site presence in Albany, NY ** **This role is not eligible for relocation assistance** Requirements Responsibilities: ·       Execute validation test plans once approved by client(s) ·       Revise and route Lifecycle documents for review and approval ·       Update relevant IT lifecycle documents ·       Participate in Sandboxing sessions with multifunctional teams ·       Coordinate delivery of PC hardware to various laboratories and manufacturing areas ·       Troubleshoot and resolve any IT issues / tickets as needed   Qualifications: Bachelor of Science in computer science, life science Previous technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems preferred Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer’s site safety code Experience with virtual machine support (preferred) Experience with scientific instrumentation (preferred)   A successful Zifo-ite is: Independent, Self-Motivated & Results driven Willing & able to quickly acquire new Technical Skills & Business Principles A critical thinker who possesses logical reasoning Curious and always looking for creative solutions to complex problems Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team’s knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies. We look for Science – Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a “no doors” policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda – technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Software Engineer, Hub Team in California (USA). We are seeking a Senior Software Engineer to join a dynamic team responsible for enhancing the user experience across a bundled gaming platform. This role focuses on designing and implementing experiments and features that improve acquisition, conversion, retention, and monetization. The ideal candidate will collaborate closely with product, design, and data teams to deliver seamless, engaging experiences across connected devices, including smart TVs and voice-activated platforms. This position offers an exciting opportunity to influence the full user journey while contributing to a fast-paced, innovative environment that values rapid iteration, data-driven decision making, and architectural excellence. Accountabilities ·         Partner with Product and Design teams to refine requirements, create technical specifications, and deliver features from concept to launch ·         Develop experiments and features that drive acquisition, activation, retention, and monetization ·         Make key technical decisions balancing rapid iteration with long-term architectural health ·         Mentor junior engineers, conduct code reviews, and maintain high standards for code quality, performance, and architecture ·         Collaborate cross-functionally with data analysts to design data-driven experiments and optimize user experiences ·         Contribute to the evolution of the platform’s technology stack and feature set Requirements ·         6+ years of software engineering experience building products with scalable user bases and/or revenue ·         Experience in growth engineering or rapid experimentation environments, including A/B testing and feature flagging systems ·         Strong product sense and empathy for end users, with a focus on delivering meaningful value ·         Full-stack development proficiency, preferably with TypeScript, Node.js, and React (or equivalent modern stack) ·         Excellent communication skills and ability to articulate technical trade-offs effectively ·         Experience mentoring engineers and working across multiple layers of the tech stack ·         Bonus: experience with gaming, interactive media, AI-powered consumer applications, or cross-platform products on mobile, smart TVs, or voice assistants Benefits ·         100% coverage of medical, dental, and vision insurance for employees and dependents ·         Company-matched 401(k) plan ·         Flexible hybrid work model with 2-3 in-office days per week (Bay Area) ·         4 weeks of paid time off (with enforced 2-week minimum), 16 paid holidays, 40 hours of bereavement leave, and unlimited sick days ·         Generous parental leave: 24 weeks at 100% pay for birthing parents, 12 weeks at 100% pay for non-birthing parents ·         Visa support for eligible candidates ·         Opportunity to work with a leading AI-powered gaming platform and rapidly growing team Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job’s core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest!   #LI-CL1

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Sr. Integration Engineer in California (USA). We are seeking a Sr. Integration Engineer to lead and execute critical data integration initiatives within a cloud-native healthcare SaaS environment. This role is central to ensuring secure, scalable, and efficient integration of healthcare data across multiple systems and stakeholders. The ideal candidate will design, develop, and optimize real-time interfaces, support data operations, and collaborate with cross-functional teams to deliver seamless technical solutions. This position offers an opportunity to work on complex integrations that directly impact patient care, operational workflows, and healthcare provider efficiency, in a fast-paced and innovative technology environment. Accountabilities ·         Lead the design, development, and maintenance of real-time integrations between the platform and healthcare stakeholders, including health plans, providers, and TPAs ·         Implement and support data interfaces for patient, provider, and clinical data integration ·         Develop system integrations using MuleSoft ESB and other relevant integration tools (Mirthconnect, Boomi, etc.) ·         Write, analyze, and optimize complex SQL queries for efficient data extraction, transformation, and loading (ETL) ·         Configure and manage secure file transfers (SFTP) and automate routine operations using AWS CLI and PowerShell scripts ·         Ensure healthcare data quality, governance, and compliance with applicable regulations ·         Collaborate with development, QA, and IT teams to maintain secure, scalable, and high-performing database environments ·         Provide production support, troubleshoot issues, and participate in on-call rotations Requirements ·         Bachelor’s Degree in Computer Science, Information Technology, or a related field ·         7+ years of experience in healthcare data integration and backend data operations, including data quality and validation ·         Strong expertise in SQL Server, T-SQL, and query optimization ·         Proficiency with MuleSoft Platform (ESB, CloudHub, API Management) or equivalent integration tools ·         In-depth understanding of healthcare IT systems, operational workflows, and data standards (HL7, FHIR, EDI) ·         Experience with cloud-based solutions such as AWS RDS ·         Excellent communication, documentation, and problem-solving skills ·         Preferred: MuleSoft Certified Developer/Architect, Agile/Scrum certification, AI integration experience in healthcare, familiarity with Risk Adjustment, HEDIS, or Quality Improvement domains Benefits ·         Competitive compensation based on experience and market location ·         Paid time off, holidays, and sick leave ·         Medical, dental, and vision insurance ·         Flexible work arrangements, including remote options ·         Opportunities to work on cutting-edge healthcare technology solutions ·         Professional development and training support Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job’s core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest!   #LI-CL1