YEAR ROUND - Room Attendant- Fairfield Inn & Suites, North Conway, NH

The Staff Inservice Support Manager is responsible for building and managing customer support relationships regionally, with a focus on strategic initiatives that enhance customer satisfaction, streamline support operations, and drive continuous improvement. This role requires a forward-thinking approach to performance management, strong customer operations experience, and a global strategic mindset.  The ideal candidate is customer-focused, skilled at managing complex relationships, leveraging insights to improve the customer experience, and collaborating cross-functionally to align support functions with business goals. This position also includes data management, aircraft performance tracking, and operational logistics support, and works closely with internal teams such as Product Support Engineering and Aftermarket Operations to find timely solutions and escalate issues as needed.  Duties and Responsibilities: Define and execute a customer-facing support strategy aligned with the company’s vision and growth objectives  Support the development and implementation of tools and technologies that streamline support processes and improve team productivity, including automation and self-service options  Drive process improvements to increase efficiency, reduce customer wait times, and improve first-contact resolution rates  Develop and implement strategic objectives for improving customer satisfaction  Establish and track key performance indicators (KPIs) including customer satisfaction, response time, resolution time, and customer effort scores  Cultivate strong customer relationships to support mutual business goals  Ensure customer feedback is effectively communicated to product and engineering teams to drive product enhancements  Promote a culture of continuous improvement and professional development within the team  Leverage data analytics to identify trends, track performance, and inform support strategies  Present regular performance reports and insights to executive leadership  Use predictive analytics to proactively identify and mitigate potential support challenges, improving the overall customer journey  Requirements Core Qualifications: Bachelor’s degree in Product, Program Management, or Engineering  10+ years of experience in customer support, service operations, or a related field within Aerospace  7+ years in a senior customer-facing technical role  Proven track record of leading global customer support operations with measurable results  Strong strategic thinking, problem-solving, and data analysis skills  Demonstrated leadership and team-building experience with multi-regional teams  Strong communication and interpersonal skills, with a customer-first mindset  Familiarity with customer satisfaction metrics and reporting tools  Excellent written and verbal communication skills  Preferred Qualifications: Advanced degree or certifications in customer service operations, leadership, or analytics  Experience with CRM systems, customer self-service platforms, and analytics dashboards  Background in implementing digital transformation within a support organization  Benefits The starting pay range for this position is $112,100 to $134,500 per year however, the base pay offered may vary depending on the level of the position, skills, experience, job-related knowledge, and location. In addition to a comprehensive package of health benefits that include company contributions, Safran Passenger Innovations offers a variety of additional benefits and perks to enhance your work-life balance experience including but not limited to: A home allowance to elevate your home workspace Discretionary bonus program Future financial security with a 401(k) program with a company match Paid time off covering vacations, personal time off, and sick days, capped off by an exciting year-end holiday shutdown Embraced flexibility with our alternative work schedule (9/80) to navigate your workweeks with every other Friday off

Now Hiring Nurses – LPN & RN Looking for a job that actually keeps its promises? At Phoenix, we back our word in writing — because we believe in taking care of the people who care for our patients. Why Choose Phoenix? We’re not just offering you a job — we’re offering you a career filled with meaning, flexibility, and support. Whether you’re an experienced nurse or just starting out, we’ll help you grow, thrive, and make a real difference every day. What We Offer: Flexible schedules: Full-Time, Part-Time, or PRN Annual Stay Bonus for FT & PT nurses Tuition Assistance for LPN students still in school Benefits for Part-Time & Full-Time (Health, Dental, Vision, PTO, 401K) Supportive team + paid training in pediatric care What You’ll Do: Provide one-on-one care to children & young adults in their homes Deliver skilled, compassionate nursing support for complex medical needs Build lasting bonds with families who truly need you What You Need: Active LPN or RN license (pediatric experience a plus — but not required, we’ll train you!) A heart for patient-centered care Our Mission At Phoenix, we create New Beginnings for both our patients and our nurses. Our care is built on innovation, skill, and the values of compassion, honesty, and patience. Apply today and join a company that stands by its word. Your career, your future, your promise — starts here. Requirements

Now Hiring: LPN or RN – Pediatric Home Care Nurse Location: Overland Park, KS & Surrounding Areas Schedule: Flexible shifts available—full-time, part-time, days, or nights Apply today and join a company that keeps its word. Because here, our promises aren’t just spoken – they're signed.  At Phoenix Home Care & Hospice, we’re not just offering jobs—we’re building careers with heart. Whether you’re just starting your nursing journey or you’re an experienced pro ready for more flexibility, Phoenix is here to help you grow, thrive, and feel supported every step of the way. Why You’ll Love It Here Flexible shifts: Full-Time, Part-Time, or PRN—work that fits your life. Annual Stay Bonus for Full-Time & Part-Time nurses. Tuition Assistance for LPN students still in school. Comprehensive benefits: Health, Dental, Vision, PTO, and 401K. New: Part-Time team members are now eligible for benefits, too! What You’ll Do Provide one-on-one care for children and young adults in the comfort of their homes. Deliver skilled, compassionate nursing support for clients with complex medical needs. Build meaningful, lasting relationships with patients and families. Requirements Current and active LPN or RN license  Pediatric experience preferred, but not required – training provided  Passion for patient-centered care  A Mission That Matters:  At Phoenix, our mission is to create New Beginnings for both our clients and our team members. We deliver home care built on innovation, skill, and Christ-like values of compassion, honesty, and patience.  Apply now and work for a company that honors its word – in writing. 

Now Hiring Nurses – LPN & RN Looking for a job that actually keeps its promises? At Phoenix, we back our word in writing — because we believe in taking care of the people who care for our patients. Why Choose Phoenix? We’re not just offering you a job — we’re offering you a career filled with meaning, flexibility, and support. Whether you’re an experienced nurse or just starting out, we’ll help you grow, thrive, and make a real difference every day. What We Offer: Flexible schedules: Full-Time, Part-Time, or PRN Annual Stay Bonus for FT & PT nurses Tuition Assistance for LPN students still in school Benefits for Part-Time & Full-Time (Health, Dental, Vision, PTO, 401K) Supportive team + paid training in pediatric care What You’ll Do: Provide one-on-one care to children & young adults in their homes Deliver skilled, compassionate nursing support for complex medical needs Build lasting bonds with families who truly need you What You Need: Active LPN or RN license (pediatric experience a plus — but not required, we’ll train you!) A heart for patient-centered care Our Mission At Phoenix, we create New Beginnings for both our patients and our nurses. Our care is built on innovation, skill, and the values of compassion, honesty, and patience. Apply today and join a company that stands by its word. Your career, your future, your promise — starts here. Requirements

We are in the process of staffing a Virtual Assistant where a client needs someone to handle the following responsibilities. If you are interested, please complete the Virtual Assistant application. For other job information and updates on Virtual Assistant roles, make sure you follow us at @momtovirtualassistant. Key Responsibilities Research and find contact information for podcasts guests  Update and manage the CRM Assist with various other projects / tasks  Platforms:  Google WorkSpace CRM (TBD)  Requirements Experience in a CRM (a plus)  Ability to meet once a week for a team meeting Self-starter and ability to work independently  Intuitively organized  Deadline oriented  Detail oriented Excellent communicator  5-6 hours per week  Pacific, Mountain, Central, or Eastern Time Zone Benefits There are no benefits for this role as it is meant to be performed by independent contractors. Please let me know if you have any questions.

Now Hiring: LPN or RN – Pediatric Home Care Location: Topeka, KS | Shifts: Day & Evening Available Apply today and join a company that keeps its word. Because here, our promises aren’t just spoken – they're signed.  At Phoenix Home Care & Hospice, we’re not just offering jobs—we’re building careers with heart. Whether you’re just starting your nursing journey or you’re an experienced pro ready for more flexibility, Phoenix is here to help you grow, thrive, and feel supported every step of the way. Why You’ll Love It Here Flexible shifts: Full-Time, Part-Time, or PRN—work that fits your life. Annual Stay Bonus for Full-Time & Part-Time nurses. Tuition Assistance for LPN students still in school. Comprehensive benefits: Health, Dental, Vision, PTO, and 401K. New: Part-Time team members are now eligible for benefits, too! What You’ll Do Provide one-on-one care for children and young adults in the comfort of their homes. Deliver skilled, compassionate nursing support for clients with complex medical needs. Build meaningful, lasting relationships with patients and families. Requirements Active LPN or RN license. Pediatric experience is a plus—but not required. We’ll train you! A heart for patient-centered care. A Mission That Matters:  At Phoenix, our mission is to create New Beginnings for both our clients and our team members. We deliver home care built on innovation, skill, and Christ-like values of compassion, honesty, and patience.  Apply now and work for a company that honors its word – in writing.