Vice President of Operations, SkyTrak

Compensation: This role will be compensated with a base annual salary plus an annual bonus percentage Base Annual Range: $150,000-$180,000 Location: On-site at GOLFTEC’s Headquarters in Englewood, CO is preferred Relocation assistance may be available About GOLFTEC Enterprises: GOLFTEC Enterprises is a dynamic and innovative organization that encompasses two leading companies in the golf industry: GOLFTEC and SkyTrak. With a shared mission to help people play better golf, GOLFTEC Enterprises is at the forefront of revolutionizing golf instruction and technology. GOLFTEC, the world leader in golf lessons, utilizes cutting-edge training systems and proprietary swing motion capture technology called OptiMotion, which provides Students and Coaches with instant and data-driven feedback to improve their game. SkyTrak is golf's most popular consumer launch monitor and golf simulator, offering golfers the data and insights needed to track performance, play better golf and have more fun. Together, GOLFTEC Enterprises is revolutionizing the way golf is learned, practiced, and enjoyed by golfers of all levels. Positions Summary: The Vice President of Operations, SkyTrak leads all aspects of operational performance and product support for SkyTrak’s full ecosystem — including the Launch Monitor, Simulator Studio, and Accessories product lines. This executive will oversee Supply Chain, Inventory Management, Customer Solutions, and Product Assurance with a mission to scale processes, ensure quality, and deliver superior customer experience. Key Responsibilities: Oversee vendor management, procurement, and 3PL logistics. Maintain inventory levels across product categories. Ensure timely fulfillment and distribution at optimal cost. Lead SkyTrak’s Customer Solutions Center (Support, Tech, Sales). Improve service metrics and customer experience through data and coaching. Standardize internal processes and escalate resolution frameworks. Manage QA/QC, warranty/RMA processes, and vendor compliance. Partner with Product and Engineering on root cause and continuous improvement. Build field quality feedback loops and improve reliability. Implement and improve systems: WMS, CRM, Shopify. Automate reporting and enforce process documentation. Ensure compliance with all regulatory and safety standards. The deadline for this position is Friday 9/19/2025. Job posting may come down early due to volume of applicants Requirements 7+ years in senior operations, support, or product quality leadership. Experience in consumer technology, logistics, or sporting goods. Strong leadership, P&L oversight, and process management. Bachelor’s degree required; MBA or engineering background preferred. Tools: WMS, Shopify, CRM, analytics platforms. Benefits Six (6) company observed holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day GOLFTEC observes a Flexible Time Off policy for exempt employees Health Insurance (Company pays 50% of individual & family) 401(k) Plan available with employer match Dental and Vision Benefits available Short-Term Disability (paid for by employer) Long-Term Disability available Employee Pricing on golf lessons and golf merchandise Continuing education allowance of $500 per year